---
description: Page 12 - Discover the best Customer Satisfaction Software for your organisation. Compare top Customer Satisfaction Software tools with customer reviews, pricing and free demos.
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title: Page 12 - Best Customer Satisfaction Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software) > [Page 12](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software?page=12)

# Customer Satisfaction Software

Canonical: https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software

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## Products

1. [INFOMAN SERV - Customer Feedback Management](https://www.softwareadvice.co.uk/software/444226/infoman-serv-customer-feedback-management) (0 reviews) — INFOMAN SERV - Customer Feedback Management is a specialized tool for automobile dealerships. Its primary function is...
2. [Haber Chat](https://www.softwareadvice.co.uk/software/450325/Haber-Chat) (0 reviews) — Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp a...
3. [Square Feedback](https://www.softwareadvice.co.uk/software/450807/Square-Feedback) (0 reviews) — Square Feedback is a customer feedback solution that allows businesses to have private communication with customers. ...
4. [Featurebase](https://www.softwareadvice.co.uk/software/395605/featurebase) (0 reviews) — Featurebase is a cloud-based customer satisfaction solution that helps small businesses manage user feedback and prod...
5. [SuccessBoard](https://www.softwareadvice.co.uk/software/434272/successboard) (0 reviews) — SuccessBoard offers a customer 360 view feature that helps businesses streamline customer satisfaction operations by ...
6. [RealSatisfied](https://www.softwareadvice.co.uk/software/531169/RealSatisfied) (0 reviews) — RealSatisfied is a platform designed for real estate professionals to collect and manage client feedback. It supports...
7. [PulseAhead](https://www.softwareadvice.co.uk/software/531321/PulseAhead) (0 reviews) — Pulseahead is an in-product feedback solution that helps teams understand user intent while customers are actively us...
8. [Personalized Agent Intelligent Routing (PAIR)](https://www.softwareadvice.co.uk/software/501349/AI-Mediated-Conversations-AI-MC) (0 reviews) — Personalized Agent Intelligent Routing (PAIR) is an automated call routing system that uses emotion AI and voice data...
9. [Wyapy](https://www.softwareadvice.co.uk/software/532990/Wyapy) (0 reviews) — Wyapy is a feedback management platform designed to collect, analyze, and transform customer responses into actionabl...

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## Related Categories

- [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Data Analysis Software](https://www.softwareadvice.co.uk/directory/535/data-analysis/software)

## Links

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-----

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Dealerships can set up customizable questionnaires to gather feedback before and after sales, as well as after service. Feedback can be given in various formats such as grades, descriptions, or multiple choice options.\n\nInfoman SERV offers a centralized analysis of key metrics on an interactive dashboard. Dealership staff can access data related to deliveries, customer calls, logged complaints, resolved complaints, and overdue complaints based on location. The software also computes a Customer Delight Index score to objectively monitor customer satisfaction over time. The CDI score, along with detailed reports, assists dealership management in identifying areas that need improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/882098ad-f0b2-4e7d-95df-76ac5e275821.jpeg","url":"https://www.softwareadvice.co.uk/software/444226/infoman-serv-customer-feedback-management","@type":"ListItem"},{"name":"Haber Chat","position":2,"description":"Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp accounts, offering an array of features designed to streamline business communications and enhance team collaboration. Here’s how Haber.Chat can benefit your organization:\n\nCentralized Communication: Haber.Chat consolidates all your WhatsApp messages into one intuitive interface. Manage conversations across multiple devices and team members effortlessly, ensuring no message is missed. This centralized approach enhances communication efficiency and customer satisfaction.\n\nAdvanced Chat Management: Organize your chats with labels, groups, and automated replies. These features streamline communication processes, enabling your team to respond swiftly and effectively to customer inquiries. Automated replies can handle common questions, freeing up your team to focus on more complex issues.\n\nRich Media Support: Share and receive various media types, including images, videos, documents, and audio files. This support for rich media content allows you to provide comprehensive support and information to your customers, enhancing your service quality.\n\nDetailed Analytics and Reporting: Gain insights into your communication patterns and team performance with detailed analytics and reporting tools. Monitor key metrics like response times, chat volumes, and resolution rates to identify areas for improvement and ensure your team operates at peak efficiency.\n\nSecurity and Reliability: Security is a top priority for Haber.Chat. The platform uses advanced encryption and security protocols to protect your data, ensuring your communications remain private and secure. You can trust Haber.Chat to safeguard your information while providing a reliable communication solution.\n\nCustomization and Flexibility: Tailor the platform to meet your specific business needs with a high degree of customization. From custom automated replies to personalized labels and group settings, Haber.Chat can be configured to support your unique workflows and communication strategies.\n\nSeamless Integration: Connect Haber.Chat with various third-party applications and tools to enhance your workflow and productivity. Whether you need to integrate with your CRM, helpdesk software, or other business tools, Haber.Chat offers the flexibility and compatibility to streamline your operations.\n\nUser-Friendly Interface: Designed with usability in mind, Haber.Chat features an intuitive and user-friendly interface that makes it easy for your team to navigate and utilize its features. This ease of use reduces the learning curve, allowing your team to quickly adapt to the platform and start benefiting from its capabilities.\n\nScalability: Haber.Chat is scalable to meet the needs of businesses of all sizes. Whether you’re a small business or a large enterprise, the platform can handle increasing volumes of communication and team members without compromising performance, making it a future-proof solution for your business.\n\nDedicated Support and Resources: Haber.Chat provides comprehensive support and resources to help you maximize the platform's benefits. Access detailed documentation, tutorials, and responsive customer support to ensure you get the most out of Haber.Chat.\n\nBy leveraging Haber.Chat, businesses can enhance their communication strategies, improve customer service, and streamline operations, all while maintaining high levels of security and reliability. Discover how Haber.Chat can transform your communication processes and support your business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d6e4c6f-01ea-413b-8ad0-092c1f893aad.png","url":"https://www.softwareadvice.co.uk/software/450325/Haber-Chat","@type":"ListItem"},{"name":"Square Feedback","position":3,"description":"Square Feedback is a customer feedback solution that allows businesses to have private communication with customers. Customers who opt for digital receipts can provide feedback and start a private conversation with the business. This enables the business to understand how people feel about their services without having to read public comments online.\n\nThe system acts as a built-in support center for businesses. It helps keep customers happy and returning by allowing businesses to view customer feedback and provide timely responses right from their Square dashboard or Point of Sale. Businesses can use Square Feedback to refund customers or send coupons to those who have had negative experiences, resolving issues immediately and privately before they reach a public forum.\n\nBusinesses can send more informed responses to customer feedback with Square Feedback. The system provides insights into customer purchase history and frequency, allowing businesses to respond to feedback more appropriately. Businesses can also keep track of customer satisfaction by accessing their Square dashboard or Point of Sale to manage feedback over time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/36c90e38-ef1f-449d-b052-40834ebc21fa.jpeg","url":"https://www.softwareadvice.co.uk/software/450807/Square-Feedback","@type":"ListItem"},{"name":"Featurebase","position":4,"description":"Featurebase is a cloud-based customer satisfaction solution that helps small businesses manage user feedback and product changelogs. The solution enables users to collect and prioritize feedback, which helps identify product opportunities, enabling startups to build the right features. Featurebase offers various features such as feedback portals, in-app widgets, email notifications, feature voting and public roadmaps. Additionally, it provides AI suggestions to eliminate duplicate feedback and integration with existing tools and workflows. Pricing is based on monthly or annual subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/957e79ac-9d11-4dea-844e-8eb9527ee98e.png","url":"https://www.softwareadvice.co.uk/software/395605/featurebase","@type":"ListItem"},{"name":"SuccessBoard","position":5,"description":"SuccessBoard offers a customer 360 view feature that helps businesses streamline customer satisfaction operations by providing proactive risk identification and resolution capabilities. With real-time insights and an understanding of customers, businesses can cultivate enduring relationships and enhance loyalty. \n\nJourney Designer streamlines customer communication by automating repetitive tasks and enabling data-driven messaging. The Wizard, powered by Generative AI, facilitates personalized customer communications by generating tailored emails and surveys in real-time, leading to increased engagement and communication. Custom metrics enable businesses to track various aspects of customer health, ensuring data-driven decisions and proactive issue resolution. Communication and collaboration with customers are facilitated through the collaborative feature, report card, promoting shared ownership.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65e3518a-6655-4030-b0b7-4c9e5aa6d868.png","url":"https://www.softwareadvice.co.uk/software/434272/successboard","@type":"ListItem"},{"name":"RealSatisfied","position":6,"description":"RealSatisfied is a platform designed for real estate professionals to collect and manage client feedback. It supports individual agents, brokerages, enterprise organizations, and real estate associations in maintaining their online reputation. The platform helps users organize client testimonials and display them effectively.\n\nIt includes a customizable profile page that displays reviews in real-time, allowing users to control which testimonials are visible. The platform features a web-based interface that does not require software installation and is designed to be accessible for users with varying technical skills. It provides tools for collecting, managing, and sharing testimonials across websites and social media.\n\nRealSatisfied is available in different service tiers to accommodate various business sizes and needs. It is designed to help real estate professionals systematically gather and showcase client feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed2b875c-0589-44c2-b1c6-c2d1944de5cf.jpeg","url":"https://www.softwareadvice.co.uk/software/531169/RealSatisfied","@type":"ListItem"},{"name":"PulseAhead","position":7,"description":"Pulseahead is an in-product feedback solution that helps teams understand user intent while customers are actively using their product. Instead of relying on email surveys or delayed interviews, Pulseahead enables teams to ask short, targeted questions directly inside the product experience when context is highest and responses are more accurate.\n\nTeams can deploy surveys for key use cases such as customer satisfaction, onboarding feedback, feature evaluation, and churn prevention using a library of proven templates. Surveys are fully customizable and can be shown as embedded components or widgets that blend naturally into existing product interfaces. Targeting and timing controls ensure feedback is only shown to the right users, reducing noise and survey fatigue.\n\nPulseahead supports response-based question logic, allowing teams to follow up intelligently based on how users answer. Feedback is aggregated into clear dashboards and raw data can be exported for deeper review. 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PAIR uses algorithms based on research in Natural Language Processing and Behavioral Signal Processing to optimize customer-agent pairings.\n\nPersonalized Agent Intelligent Routing (PAIR) evaluates behavioral and emotional compatibility to guide interactions, aiming to improve call outcomes and reduce handling times. Additionally, it predicts customer-agent matches that are likely to result in successful conversations across various scenarios, such as collections, sales, or customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81a3e4eb-f5c9-4d44-9c14-5e95a61853c9.jpeg","url":"https://www.softwareadvice.co.uk/software/501349/AI-Mediated-Conversations-AI-MC","@type":"ListItem"},{"name":"Wyapy","position":9,"description":"Wyapy is a feedback management platform designed to collect, analyze, and transform customer responses into actionable insights. 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