---
description: Discover the best Returns Management Software (RMS) for your organisation. Compare top Returns Management Software (RMS) tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Returns Management Software (RMS) - 2026 Reviews, Pricing & Demos
---

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# Returns Management Software (RMS)

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## Products

1. [Samsara](https://www.softwareadvice.co.uk/software/51789/samsara) — 4.5/5 (944 reviews) — Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and in...
2. [AfterShip](https://www.softwareadvice.co.uk/software/270878/aftership) — 4.9/5 (466 reviews) — AfterShip is a shipment tracking solution for eCommerce businesses. It has a partnership with over 900+ courier servi...
3. [ShippyPro](https://www.softwareadvice.co.uk/software/168511/shippypro) — 4.7/5 (152 reviews) — ShippyPro is a modular shipping software designed to streamline fulfillment for businesses managing high order volume...
4. [Ordoro](https://www.softwareadvice.co.uk/software/144736/ordoro) — 4.7/5 (79 reviews) — Ordoro is a comprehensive eCommerce solution designed to streamline and automate the repetitive shipping, inventory a...
5. [Narvar](https://www.softwareadvice.co.uk/software/314434/narvar) — 4.7/5 (58 reviews) — Narvar is the \#1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired...
6. [ParcelWILL](https://www.softwareadvice.co.uk/software/415060/parcel-panel) — 5.0/5 (53 reviews) — ParcelPanel is a comprehensive order-tracking solution designed to optimize your eCommerce operations and deliver exc...
7. [ReturnGO](https://www.softwareadvice.co.uk/software/443351/returngo) — 5.0/5 (29 reviews) — If you are looking for a powerful and advanced returns management platform, look no further. ReturnGO’s Returns \&...
8. [Item](https://www.softwareadvice.co.uk/software/429471/item) — 4.6/5 (16 reviews) — Item is a cloud-based solution that streamlines supply chain, order, and warehouse management. Real-time visibility i...
9. [Swap Commerce](https://www.softwareadvice.co.uk/software/441005/swap-commerce) — 5.0/5 (14 reviews) — Swap provides a comprehensive platform to streamline and simplify the operations Shopify ecommerce brands looking to ...
10. [WISMOlabs](https://www.softwareadvice.co.uk/software/238879/wismolabs) — 5.0/5 (13 reviews) — For ambitious e-commerce brands, the journey after the "buy" button is your biggest untapped growth opportunity. WISM...
11. [Troquecommerce](https://www.softwareadvice.co.uk/software/441782/troquecommerce) — 4.7/5 (11 reviews) — Troquecommerce is a platform designed to manage exchanges and returns for e-commerce businesses. This system eliminat...
12. [RenewityRMA](https://www.softwareadvice.co.uk/software/326110/renewityrma) — 4.9/5 (10 reviews) — RenewityRMA is a return merchandise automation (RMA) solution that helps businesses define and implement processes fo...
13. [Shipup](https://www.softwareadvice.co.uk/software/440530/shipup) — 4.9/5 (7 reviews) — Shipup is a shipment tracking solution built for a post-purchase experience that empowers online retailers to reclaim...
14. [Circulio](https://www.softwareadvice.co.uk/software/441132/circulio) — 5.0/5 (4 reviews) — Circulio is a web-based multi-channel hire and sales-promotion platform designed for ambitious enterprises seeking to...
15. [Increff WMS](https://www.softwareadvice.co.uk/software/117234/assure) (0 reviews) — Integrated web-based cloud-hosted WMS \& OMS recognized in Gartner reports, Increff WMS is a comprehensive solutio...
16. [ReturnLogic](https://www.softwareadvice.co.uk/software/204283/returnlogic) (0 reviews) — ReturnLogic's intelligence platform allows eCommerce retailers to manage their returns policy and quickly improve the...
17. [ReverseLogix](https://www.softwareadvice.co.uk/software/384054/reverselogix) (0 reviews) — Optimizing Returns Management through Smarter Reverse Logistics. At ReverseLogix, we believe that reverse logistics s...
18. [ZigZag Global](https://www.softwareadvice.co.uk/software/348900/zigzag-global) (0 reviews) — The ZigZag Smarter Returns software streamlines the returns process for retailers and ecommerce companies. ZigZag's p...
19. [Claimlane](https://www.softwareadvice.co.uk/software/479413/Claimlane) (0 reviews) — Claimlane helps retailers move away from manual emails and spreadsheets by providing an automated solution for managi...
20. [Pragma](https://www.softwareadvice.co.uk/software/533118/Pragma) (0 reviews) — Pragma is a direct-to-consumer operating system designed for ecommerce businesses to manage operations from a single ...

## Related Categories

- [Warranty Management Software](https://www.softwareadvice.co.uk/directory/4674/warranty-management/software)
- [Shipping Software](https://www.softwareadvice.co.uk/directory/531/shipping/software)
- [Shipment Tracking Software](https://www.softwareadvice.co.uk/directory/4700/shipment-tracking/software)
- [Delivery Management Software](https://www.softwareadvice.co.uk/directory/3911/delivery-management/software)
- [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software)

## Links

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| Locale | URL |
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| en | <https://www.softwareadvice.com/returns-management/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4609/returns-management/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4609/returns-management/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4609/returns-management/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4609/returns-management/software> |
| fr | <https://www.softwareadvice.fr/directory/4609/returns-management/software> |

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Additionally, the system's open API architecture allows integration with third-party systems and existing operational workflows.\n\nSamsara streamlines hardware installation, which includes plug-and-play functionality and zero-configuration setup. Additionally, it provides solutions for GIS fleet management, asset management and more, designed to equip businesses with the resources necessary to achieve control over their fleet operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/88b743c6-be1d-4391-8eac-14e976dc4623.png","url":"https://www.softwareadvice.co.uk/software/51789/samsara","@type":"ListItem"},{"name":"AfterShip","position":2,"description":"AfterShip is a shipment tracking solution for eCommerce businesses. It has a partnership with over 900+ courier services worldwide like UPS, USPS, DHL, FedEx, Blue Dart, TNT, China Post and more. \n\nOnline retailers can connect their store with AfterShip, import orders, and receive real-time tracking updates on one interactive dashboard. You can also manually add shipments, input tracking and let our auto-carrier detection feature work out the rest for you.\n\nThe real-time tracking updates from the couriers allow you to resolve delivery issues faster and proactively notify the customers of the shipment delays.\n\nKeep customers informed of the order status with automated email, SMS, and Facebook Messenger delivery notifications. Build custom email and SMS workflows to personalize post-purchase communication and keep customers engaged. \n\nBuild a branded tracking page without writing even a single line of code. Keep customers to your website instead of directing them to the courier website to track orders. Add product recommendations, brand logo and social media links to drive additional sales.\n\nRetain - Offer customers one-click order tracking with your website's order lookup widget. Customize the look and feel of the track button on the admin, copy the code from the code generator and embed it into your store's code wherever you want. Customer can also track their order from mobile with the AfterShip Package Tracker app on iOS and Android. Insert the Track order with AfterShip button to the Shopify order confirmation page.\n\nThe real-time analytics dashboard offers valuable information on your shipping performance, carrier performance, delivery rate, post-purchase engagement efforts, and customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3bfd939-ddba-43c8-beb9-d76fd02e7811.png","url":"https://www.softwareadvice.co.uk/software/270878/aftership","@type":"ListItem"},{"name":"ShippyPro","position":3,"description":"ShippyPro is a modular shipping software designed to streamline fulfillment for businesses managing high order volumes in +50 countries. Whether you're a medium business or a large enterprise, ShippyPro adapts to your needs, providing tools to manage shipping, tracking, and returns with ease. Integrating with over 180 carriers and 85+ sales channels, ShippyPro helps you reduce costs and save time by automating essential logistics operations through a user-friendly platform.\n\nWho is ShippyPro For?\n\nShippyPro is ideal for businesses of any size, whether you're a retailer or a global company shipping thousands of orders a month. Our software serves a variety of industries, including fashion, electronics, beauty, home goods, and more. It provides solutions for businesses looking to scale operations and reach new markets with minimal hassle.\n\nKey Benefits\n\nShippyPro is designed to be a modular platform, so to meet any specific business needs. From automating the fulfillment process to simplifying returns, ShippyPro allows you to manage all your shipping tasks from one place. Its multi-carrier shipping APIs and web platform make it easy to automate workflows, improve efficiency, and optimize overall performance.\n\nCore Features\n\n- Carrier & Sales Channel Integrations for Rapid Market Expansion: ShippyPro connects with over 180 carriers and 85+ sales channels, allowing you to quickly integrate your existing platforms and expand into new markets. In just a few clicks, you can connect to local and international carriers and begin shipping effortlessly.\n\n- Automated Shipping & Label Creation: ShippyPro automates key fulfillment tasks like generating shipping labels, comparing carrier rates, and selecting the best options for your shipments. This automation reduces manual tasks, increases accuracy, and saves valuable time.\n\n- Real-Time Tracking & Notifications: Keep customers informed with real-time tracking updates across more than 180 carriers. ShippyPro’s customizable notifications, sent via email, SMS, or WhatsApp, ensure customers are always in the loop, improving their post-purchase experience and reducing inquiries.\n\n- Returns Management Made Easy: ShippyPro features a customizable returns portal that simplifies the return process for customers. Businesses can manage returns efficiently while gathering data on return trends, improving reverse logistics without any hassle.\n\n- Advanced Shipping Analytics & KPIs: ShippyPro provides tools to track carrier performance, shipping costs, and other key metrics. Use data-driven insights to optimize your logistics strategy, reduce costs, and make more informed decisions.\n\nFlexible & Scalable for Any Business Size\n\nWhether you're shipping hundreds or thousands of orders each month, ShippyPro scales to meet your needs. Its modular design allows businesses to choose only the features they need, enabling them to grow with the platform. Our team of Delivery Experts is available to provide tailored solutions to help you build the perfect shipping strategy for your business.\n\nSupport & Pricing Options\n\nShippyPro offers flexible pricing based on your business's order volume. For businesses looking to automate their entire shipping process, the Professional Plan includes essential features like bulk label creation, carrier rate comparison, and automated carrier selection. For larger companies requiring more advanced tools and dedicated support, ShippyPro offers Enterprise solutions with custom pricing that includes dedicated project managers, full access to the carrier and sales channel library, and advanced API integrations.\n\nWhy Choose ShippyPro?\n\nShippyPro makes fulfillment easy by automating key shipping tasks, providing real-time tracking, and giving businesses the analytics they need to make smarter decisions. With seamless integrations to over 180 carriers and 85+ sales channels, the platform ensures that businesses of any size can manage their logistics operations efficiently and at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5959920b-4842-4171-9c1e-f4936cf33d60.png","url":"https://www.softwareadvice.co.uk/software/168511/shippypro","@type":"ListItem"},{"name":"Ordoro","position":4,"description":"Ordoro is a comprehensive eCommerce solution designed to streamline and automate the repetitive shipping, inventory and drop shipping tasks that come with running an online business. The platform caters to eCommerce merchants who are already generating orders and looking to scale their operations.\n\nOrdoro offers three powerful applications - shipping, inventory and dropshipping. These apps can be used individually or in combination to help businesses focus on growth. The shipping application allows for quick order fulfillment, the inventory application provides precise tracking and the dropshipping application automates order routing. Additionally, Ordoro integrates with various eCommerce platforms, shipping carriers, marketplaces and accounting tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01c06505-26a3-4dc6-9f2e-f22377d27363.png","url":"https://www.softwareadvice.co.uk/software/144736/ordoro","@type":"ListItem"},{"name":"Narvar","position":5,"description":"Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f871fff-6718-412b-a1d9-148557742be6.png","url":"https://www.softwareadvice.co.uk/software/314434/narvar","@type":"ListItem"},{"name":"ParcelWILL","position":6,"description":"ParcelPanel is a comprehensive order-tracking solution designed to optimize your eCommerce operations and deliver exceptional customer experiences. With ParcelPanel, you can streamline your order management processes and gain full visibility into the status and location of your shipments.\n\nEfficiency is at the core of ParcelPanel. It consolidates tracking information from 900+ global carriers into one intuitive platform, eliminating the need to visit multiple carrier websites. Real-time tracking updates keep you informed, allowing you to proactively address any delivery delays or exceptions.\n\nCustomer satisfaction is paramount, and ParcelPanel helps you exceed expectations. With automated notifications, you can keep your customers informed about their order's progress, ensuring transparency and reducing support inquiries. Personalize the tracking experience with your brand elements, enhancing your brand identity and creating a cohesive post-purchase journey.\n\nGain valuable insights into your shipping performance with ParcelPanel's comprehensive analytics and reporting features. Analyze trends, identify areas for improvement, and optimize your shipping solutions to drive operational efficiency and cost savings.\n\nParcelPanel offers reliable 24/7 customer support to assist you whenever you need assistance. Our dedicated team is available via online chat and email to ensure your questions are promptly addressed.\n\nWhether you're a small business or a growing enterprise, ParcelPanel scales with your needs. Its flexible and scalable features can adapt to your evolving business requirements, supporting your growth and expansion.\n\nExperience the power of ParcelPanel and transform your order-tracking processes. Sign up for a free trial and unlock the benefits of streamlined operations, enhanced customer satisfaction, and optimized shipping solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b1e0d8b6-45f7-47a3-a5eb-ea632ecddd9d.png","url":"https://www.softwareadvice.co.uk/software/415060/parcel-panel","@type":"ListItem"},{"name":"ReturnGO","position":7,"description":"If you are looking for a powerful and advanced returns management platform, look no further. ReturnGO’s Returns & Exchange Portal enables you to automate your returns process and configure your return portal to match your store’s return policy. You can also provide your customers with alternatives to refunds such as exchange or store credit.\n\nEasily manage all your return requests in one place and track customer actions to receive data-driven insights that can help you improve the post-purchase experience and reduce refund requests. \n\nSelf-service return portals are a great way to keep your customers in the loop and create a positive return and exchange experience. \n\nBy automating your return process, you can take the pressure off you and your team and increase customer lifetime value. ReturnGO's return management platform is a great solution for businesses of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44f57de0-b77f-4411-840f-b43adea713f7.png","url":"https://www.softwareadvice.co.uk/software/443351/returngo","@type":"ListItem"},{"name":"Item","position":8,"description":"Item is a cloud-based solution that streamlines supply chain, order, and warehouse management. Real-time visibility is at the core of Item’s features, offering a comprehensive view of order statuses, warehouse activities, inventory levels, workforce efficiency, and equipment usage across all channels. Built for the fast-paced omnichannel environment, Item ensures visibility and control across sales channels, fulfillment flows, suppliers, geographies, and warehouse locations. It adapts quickly to demand shifts and exceptions. Item is available both in the cloud and on-premises, offering deployment flexibility to meet diverse business needs.\n\nMobile Operation and Paperless Execution:\nItem eliminates inefficiencies caused by manual tracking and paper-based workflows. It supports various business models and location setups, integrating Android mobile devices for real-time warehouse operations. Operators receive dynamic task assignments and can execute receiving, picking, packing, and shipping with mobile ease. Designed for B2B and 3PL ecommerce, Item boosts accuracy, responsiveness, and paperless efficiency on the warehouse floor.\n\nComplete Visibility:\nTask results—order status updates, inventory movements, and fulfillment actions—are stored in real time, ensuring data accuracy. The system provides visibility into products, pallets, orders, tasks, and locations, including inbound and outbound workflows. Directed put-away ensures items are stored efficiently upon receipt.\n\nProductivity, Accuracy, and Control:\nItem connects client portals with internal systems to synchronize data across the order and warehouse lifecycle. From order intake and inventory receipt to fulfillment and return, Item ensures transparency and execution accuracy. Quality checks, system-guided slotting, and optimized picking workflows improve operational performance. Voice-directed picking enables hands-free execution for speed and safety.\n\nInventory Accuracy and Slotting:\nItem offers full traceability by capturing product and order data at every stage. Users can view inventory by lot or serial number and drill into related transactions as needed. This supports compliance and reduces risk in regulated or complex environments.\n\nKey Capabilities:\nItem includes aging and activity tracking, serial number tracking, and cycle counting for inventory accuracy. These tools support lower safety stock levels and leaner operations. Its multi-channel OMS capabilities align upstream orders with downstream execution, improving visibility and fulfillment speed.\n\nWarehousing:\nTrack inventory across multiple warehouses and virtual locations. Item’s hierarchical structure—including virtual location groups and bins—provides precise inventory views and supports flexible allocation and routing strategies. Cross-docking and zone-based picking enhance efficiency for high-volume operations.\n\nSystem Integrations:\nItem connects directly to ecommerce platforms, marketplaces, POS systems, shipping carriers, and ERPs. These integrations ensure real-time synchronization of orders, inventory, and shipping data, enabling centralized control and fast, accurate fulfillment.\n\nReturn Management:\nItem streamlines returns through automated restocking and reallocation processes. Returned inventory can be routed back to active channels, outlet stores, or secondary marketplaces to recover value. Easy return flows improve customer satisfaction and reduce cycle time for reverse logistics.\n\nDashboards and Performance Monitoring:\nReal-time dashboards help track labor performance, task progress, and fulfillment KPIs. Synthetic monitors and alerts flag delays and exceptions early. Teams can monitor order cycle times, identify bottlenecks, and drive ongoing optimization with actionable insights.\n\nItem unifies OMS and WMS capabilities into a flexible, scalable platform built for modern commerce. It empowers businesses to gain full control over inventory, fulfillment, and order performance","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f301c266-d111-4a5b-869b-6e3fb4af1424.png","url":"https://www.softwareadvice.co.uk/software/429471/item","@type":"ListItem"},{"name":"Swap Commerce","position":9,"description":"Swap provides a comprehensive platform to streamline and simplify the operations Shopify ecommerce brands looking to scale. \n\nSwap offers an array of services spanning shipping, tracking, insurance, returns processing, and eco-conscious recycling solutions. By combining these services into a singular platform, Swap eliminates the need for multiple logins and redundant systems. This not only economizes time and effort but also enhances operational efficacy, empowering businesses to concentrate on growth.\n\nSwap is your global partner for all things cross-border. From unlocking new markets through DDP shipping, automated tax remittance, and express customs clearance, Swap can address pain points across the operational journey and provide actionable insights to improve business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3c8b2a9-9661-4c0f-b873-78b0b85f5294.jpeg","url":"https://www.softwareadvice.co.uk/software/441005/swap-commerce","@type":"ListItem"},{"name":"WISMOlabs","position":10,"description":"For ambitious e-commerce brands, the journey after the \"buy\" button is your biggest untapped growth opportunity.\n\nWISMOlabs transforms this critical post-purchase period from a logistical necessity into a powerful engine for revenue generation, customer loyalty, and brand-building. We move beyond generic tracking updates to create personalized, high-impact experiences that drive a clear and multifaceted return on investment.\n\n🎯 The Power of Smart Segmentation: Your Core Differentiator\nYour customers aren't all the same, so why treat them that way? WISMOlabs platform is built on an intelligent segmentation engine that allows you to tailor every message. While competitors send one-size-fits-all notifications, we empower you to segment customers by behavior, purchase value, location, and more.\n\nThis means you can finally:\n✅ Solve problems before they happen: Proactively notify customers about potential shipping delays or complex international tracking, reducing friction and building trust.\n\n✅ Turn new buyers into lifelong fans: Reassure first-time customers by sharing product value points and positive reviews to combat buyer's remorse and build excitement.\n\n✅ Cultivate loyalty with your best customers: Engage repeat purchasers with exclusive offers, personalized thank yous 🙏, or requests to join your VIP community.\n\n📈  WISMOlabs is designed to impact your entire business, delivering value that shows up in cost savings, increased revenue, and long-term brand equity.\n\n💰 Save Money & Increase Efficiency: The most immediate impact is on your operations. Drastically reduce \"Where Is My Order?\" (WISMO) support tickets by 70-90%, freeing up your support team to handle complex issues instead of repetitive questions.\n\n💸 Generate New Revenue & Boost LTV: This is where you see top-line growth. Turn your branded tracking page into a personalized marketing channel. Drive repeat sales with targeted upsells and product recommendations based on a customer's purchase history. One of our clients saw a significant increase in LTV by engaging different segments with relevant offers post-purchase.\n\n⭐ Build Your Brand & Earn Trust: A great experience is your best marketing. We help you intelligently time review requests to capture feedback after a flawless delivery, boosting your 5-star ratings. This creates powerful social proof that builds trust and converts new customers.\n\n🌍 Seamless Integration, Global Reach\nWe make it easy to deliver a world-class experience.\n\n🚚 Flawless Global Tracking: With real-time data from 750+ carriers, we provide pinpoint accuracy even on complex international shipments involving multiple partners.\n\n🧩 Deep Tech Stack Integration: WISMOlabs fits perfectly into your ecosystem with native integrations for Shopify, BigCommerce, WooCommerce, Magento, Gorgias, Klaviyo, Yotpo, and more.\n\n🤝 White-Glove Setup: Our expert team gets you live in under two weeks, ensuring a fast, seamless, and effective launch.\n\nWISMOlabs is more than a tool; it's a strategic partner for growth. We give you the power to turn every order into an opportunity to build a stronger, more profitable brand. ✨","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c6185ca-ce8c-488d-8fa2-5ee9093b1bec.png","url":"https://www.softwareadvice.co.uk/software/238879/wismolabs","@type":"ListItem"},{"name":"Troquecommerce","position":11,"description":"Troquecommerce is a platform designed to manage exchanges and returns for e-commerce businesses. This system eliminates the need for manual spreadsheets and processes, providing a more efficient way to handle post-purchase experiences.\n\nThe platform centralizes and automates each step of the returns and exchanges process. Key features of Troquecommerce include customizable workflows and automated emails. The system also triggers return shipping labels, tracks status, and sends email updates to customers. Retailers have the ability to set customized rules and timelines for exchanges and returns.\n\nTroquecommerce also provides business intelligence and analytics. It generates reports that offer visibility into return reasons and other insights. These reports aim to help reduce returns and improve customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8dc89d37-55f4-40a3-bad5-487dae1b5e60.webp","url":"https://www.softwareadvice.co.uk/software/441782/troquecommerce","@type":"ListItem"},{"name":"RenewityRMA","position":12,"description":"RenewityRMA is a return merchandise automation (RMA) solution that helps businesses define and implement processes for returns and service management across multiple locations. The application allows you to define fields for processes in various formats such as numeric, text, drop-down, date and lookup and categorize them into logical groups. Administrators can provide role-based data access permissions to users by creating custom views related to the RMA process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c8f4338-2d85-4845-97ca-2baad59d62e2.png","url":"https://www.softwareadvice.co.uk/software/326110/renewityrma","@type":"ListItem"},{"name":"Shipup","position":13,"description":"Shipup is a shipment tracking solution built for a post-purchase experience that empowers online retailers to reclaim the post-purchase conversation. Shipup provides online retailers with homogenized carrier data, enabling them to customize their post-purchase journey to inform & build trust with their customers. Hundreds of B2C brands and thousands of users across the globe use Shipup to create meaningful post-purchase experiences, including Na-KD, Purple Carrot, Volcom, Carrefour, Yves Rocher, Devialet & A.P.C.\n\nOur eCommerce brand’s customers love receiving personalized & branded notifications, giving them instant access to their package tracking - they feel reassured and are able to build trust with the online retailer. The eCommerce brands we work with, in turn, are able to have a 360 view and understanding of their delivery data & leverage that for optimized customer experience.\n\n- Drive more customer referrals and revenue with a personalized post-purchase journey for  customers\n \n- Get real-time alerts for shipping incidents and send proactive, branded, reassuring notifications to your customers at each touchpoint from click to delivery. Send satisfaction surveys right at the reception of the package.\n\n- Increase loyalty with a branded, fully controlled shipping notifications and tracking page to increase repeat purchases and lower churn.\n\n- Use customer feedback and analytics to sharpen  post-purchase experience and manage  carriers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64c563ee-7a3c-4774-a126-31abef866d5b.png","url":"https://www.softwareadvice.co.uk/software/440530/shipup","@type":"ListItem"},{"name":"Circulio","position":14,"description":"Circulio is a web-based multi-channel hire and sales-promotion platform designed for ambitious enterprises seeking to expand their pro-audio, video, lighting, or AV rental business into new channels, markets, or countries.\n\nEquipped with super-smart availability algorithms and virtual kitting capabilities, Circulio offers powerful asset optimization solutions for multiple sites, customer support, warehousing, and operations teams.\n\nWhether managing a press fleet, launching a technology product, or driving sales-promotion activities like test drives and professional hires, the Circulio platform is tailored to assist top brands and their partners in opening new channels to markets.\n\nBusinesses can enhance their operations with Circulio's robust rental and sales-promotion platform, which includes features such as built-in websites, product management, asset management, real-time availability tracking across all selected channels, training course and facility booking, sophisticated pricing and promotion tools, website content management (CMS), customer support, payment processing, support for multiple customer types (account, B2B, pro-sumer, and B2C), operations and testing management, warehousing solutions, logistics support, returns management system (RMS), quarantine, repair, and replace functionalities, as well as integration with finance systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56f2dad0-6ca4-454d-a783-351e6fc2933a.png","url":"https://www.softwareadvice.co.uk/software/441132/circulio","@type":"ListItem"},{"name":"Increff WMS","position":15,"description":"Integrated web-based cloud-hosted WMS & OMS recognized in Gartner reports, Increff WMS is a comprehensive solution for e-commerce brands and retailers to expose 100% inventory, in a single view, to both offline and online channels simultaneously. The world’s simplest and most efficient multi-channel order fulfillment and inventory management solution is quick to integrate and easy to implement.\n\nIts key features include:\n- Unique piece barcoding for serialization of each item, helping achieve 100% inventory and order picking accuracy. \n- +99.5% order fulfillment within SLA \n- Near real-time Inventory, and order syncing time to prevent excess order booking and cancellation. \n- A solid tech infrastructure to support billions of API calls per month, with 97% health of calls and zero downtime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1345834-4c51-4077-ac25-4a02094e08ae.png","url":"https://www.softwareadvice.co.uk/software/117234/assure","@type":"ListItem"},{"name":"ReturnLogic","position":16,"description":"ReturnLogic's intelligence platform allows eCommerce retailers to manage their returns policy and quickly improve their return rate.\n\nBusinesses can use the application to customize the returns portal for customers, aid customer support teams, and automatically process returns for the warehouse teams. \n\nReturnLogic also offers returns data for your ops team and customizable returns policies for managers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5fe61269-103d-4847-bd21-622326c8df4b.png","url":"https://www.softwareadvice.co.uk/software/204283/returnlogic","@type":"ListItem"},{"name":"ReverseLogix","position":17,"description":"Optimizing Returns Management through Smarter Reverse Logistics.\n\nAt ReverseLogix, we believe that reverse logistics solutions must optimize the entire supply chain by delivering simplicity, flexibility and visibility.\n\nWe are the only end-to-end returns management system that fully integrates with other supply chain solutions to facilitate, manage, notify, and report on the entire returns lifecycle.\n\nWhile many aspects of the world’s supply chains have become more automated and digitized, reverse logistics have largely been ignored. Companies may rely on a WMS to manage a few parts of the returns process, while others cobble together point solutions that are “good enough.”\n\nFew supply chain solution providers were taking a hard look at the complex needs of retailers, ecommerce brands, manufacturers and 3PLs.\n\nReverseLogix saw the need to not only solve the returns logistics puzzle, but to optimize it. The result is a purpose-built returns management system with configurable and flexible workflows that serve B2B, B2C and hybrid environments.\n\nToday, our customers capitalize on the total transformation and optimization of their reverse supply chain.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca4d7345-493e-493a-81eb-e2316f969b1f.png","url":"https://www.softwareadvice.co.uk/software/384054/reverselogix","@type":"ListItem"},{"name":"ZigZag Global","position":18,"description":"The ZigZag Smarter Returns software streamlines the returns process for retailers and ecommerce companies. ZigZag's platform provides customizable return portals, insights to reduce returns and refunds, integrations with major ecommerce platforms, and partnerships with global carriers for convenient return shipping options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bed60f3b-036c-4e50-8a35-da62064e26e1.png","url":"https://www.softwareadvice.co.uk/software/348900/zigzag-global","@type":"ListItem"},{"name":"Claimlane","position":19,"description":"Claimlane helps retailers move away from manual emails and spreadsheets by providing an automated solution for managing returns and warranty claims. Designed for businesses of all sizes, our platform makes aftersales processes faster, more efficient, and less frustrating - both for your team and your customers.\n\nKey Benefits:\n- Eliminate manual work & errors: Instead of manually processing returns and claims through email, Claimlane automates approvals, tracking, and communication. This saves hours of administrative work each week and reduces mistakes that frustrate customers.\n- Custom workflows for your business: Every retailer has different return policies. Claimlane lets you tailor workflows to match your exact needs, whether you manage online, in-store, or multi-channel sales. No more one-size-fits-all solutions that don’t work for your business.\n- Faster resolutions & happier customers: Delayed returns create unhappy customers and bad reviews. Claimlane helps retailers process claims faster by keeping all communication with suppliers and logistics partners in one place - speeding up decisions and reducing back-and-forth emails.\n- Stronger supplier collaboration: If your return and warranty process involves multiple suppliers, keeping track of everything is challenging. Claimlane provides a shared platform where you, your suppliers, and logistics partners can coordinate efficiently, ensuring everyone is on the same page.\n- A better customer experience: Customers expect easy and transparent returns. With Claimlane, they get a smooth process with clear updates, reducing frustration and increasing loyalty.\n\nWho uses Claimlane?\n- Retailers managing high return volumes: If your team spends too much time tracking returns across different sales channels, Claimlane helps you simplify and centralise the process.\n- Growing e-commerce stores & omnichannel retailers: Selling online and in-store? Claimlane helps you manage returns and claims consistently across all platforms, creating a seamless experience for customers and staff.\n- Suppliers & manufacturers working with retailers: If you're frequently dealing with warranty claims and product returns, Claimlane helps standardise the process and improve response times.\n- Retailers looking to improve efficiency: If your team is buried in return requests and supplier emails, Claimlane automates routine tasks so your staff can focus on higher-value work.\n\nSeamless Integration & Support\n- Connects to your existing systems: Claimlane integrates smoothly with e-commerce platforms, ERPs, and CRMs, ensuring all return and claim data flows seamlessly.\n- Scalable & flexible: Suitable for small retailers up to large enterprises processing high volumes.\n- Dedicated support team: From setup to ongoing use, we provide expert guidance to ensure your success.\n\nPricing & Deployment\nClaimlane offers flexible pricing plans based on business size and needs. As a cloud-based solution, there’s no complex setup or IT maintenance required, just a simple, effective platform that helps you take control of returns and claims.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b529a3f-9dfb-4162-9362-01de59205b62.jpeg","url":"https://www.softwareadvice.co.uk/software/479413/Claimlane","@type":"ListItem"},{"name":"Pragma","position":20,"description":"Pragma is a direct-to-consumer operating system designed for ecommerce businesses to manage operations from a single platform. It supports brands across industries, including lifestyle and fashion retailers, by offering tools for checkout, customer communication, returns management, and order verification.\n\nThe system includes modules such as 1Checkout, which facilitates rapid transactions, and a WhatsApp Business Suite that enables customers to browse catalogs, place orders, make payments, and track shipments through chat. Other features include an Omnichannel CRM for communication across channels, an automated Return Management System for handling exchanges and refunds, and an RTO Suite that uses behavioral analysis to identify risky orders and reduce returns to origin.\n\nAdditional tools include abandoned cart recovery with custom sequences and tailored offers, a COD to Paid conversion feature that encourages prepaid orders, and automated order verification to minimize impulsive purchases and fake orders. Built-in NPS and CSAT survey functionality gathers feedback on brand sentiment and product performance. The system is designed to operate reliably, offering consistent uptime and functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31349b50-a764-4802-b946-07780b6d1fd9.jpeg","url":"https://www.softwareadvice.co.uk/software/533118/Pragma","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4609/returns-management/software#itemlist","numberOfItems":20}
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