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title: Page 2 - Best Incident Management Software - 2026 Reviews, Pricing & Demos
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# Incident Management Software

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## Products

1. [xMatters](https://www.softwareadvice.co.uk/software/168379/xmatters) — 4.6/5 (141 reviews) — xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identificati...
2. [Novara Flex](https://www.softwareadvice.co.uk/software/121855/vera) — 4.8/5 (129 reviews) — Novara Flex is a cloud-based EHS management platform that helps organizations manage their environmental, health and ...
3. [EcoOnline](https://www.softwareadvice.co.uk/software/425982/ecoonline-ecompliance) — 4.6/5 (123 reviews) — EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG/sustainability tec...
4. [TOPdesk](https://www.softwareadvice.co.uk/software/64429/topdesk) — 4.4/5 (111 reviews) — Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service ...
5. [Onspring](https://www.softwareadvice.co.uk/software/165475/onspring) — 4.8/5 (105 reviews) — Onspring is a cloud-based governance, risk and compliance (GRC) platform that helps streamline business processes and...
6. [Teramind](https://www.softwareadvice.co.uk/software/156340/teramind) — 4.7/5 (95 reviews) — Teramind is a comprehensive workforce intelligence and insider risk management platform designed to help organization...
7. [Rave Alert](https://www.softwareadvice.co.uk/software/357034/rave-alert) — 4.7/5 (95 reviews) — The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-...
8. [Omnigo](https://www.softwareadvice.co.uk/software/153445/omnigo) — 4.4/5 (85 reviews) — End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Fre...
9. [Intellect QMS AI](https://www.softwareadvice.co.uk/software/32288/intellect-workflow) — 4.6/5 (84 reviews) — Intellect's AI-powered quality management system (QMS) and frontline execution solution has deep experience in manufa...
10. [Benchmark Gensuite EHS](https://www.softwareadvice.co.uk/software/445446/gensuite) — 4.3/5 (84 reviews) — Enterprise EHS and Sustainability leaders face a common challenge: maintaining safety, compliance, and environmental ...
11. [IBM Maximo Application Suite](https://www.softwareadvice.co.uk/software/390271/ibm-maximo-application-suite) — 4.2/5 (83 reviews) — IBM Maximo Application Suite is an integrated asset lifecycle management solution used to remotely maintain, monitor ...
12. [LogicGate Risk Cloud](https://www.softwareadvice.co.uk/software/35162/logicgate) — 4.7/5 (83 reviews) — LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to the chang...
13. [Dotcom-Monitor](https://www.softwareadvice.co.uk/software/360694/dotcom-monitor) — 4.5/5 (81 reviews) — Dotcom-Monitor is a synthetic monitoring platform built around web application monitoring, using real-browser testing...
14. [HSI](https://www.softwareadvice.co.uk/software/187741/hsi) — 4.6/5 (79 reviews) — HSI is a cloud-based solution that helps businesses streamline environmental, health, and safety (EHS) processes on a...
15. [A1 Tracker](https://www.softwareadvice.co.uk/software/76056/a1-tracker) — 4.9/5 (79 reviews) — A1 Tracker Contract Management Software is a cloud-based contract management \& lifecycle platform. A1 Tracker's f...
16. [Dashpivot](https://www.softwareadvice.co.uk/software/443480/dashpivot) — 4.7/5 (75 reviews) — Dashpivot is a cloud-based project management solution that helps construction businesses of all sizes manage workflo...
17. [Safesite](https://www.softwareadvice.co.uk/software/169201/safesite) — 4.7/5 (74 reviews) — Safesite is a cloud-based software that helps construction and real estate businesses design and conduct inspections ...
18. [Freshstatus](https://www.softwareadvice.co.uk/software/317583/freshstatus) — 4.6/5 (73 reviews) — Freshstatus is a status page and an incident communication software. Create a hosted and branded status page with jus...
19. [Grafana](https://www.softwareadvice.co.uk/software/315327/grafana) — 4.6/5 (72 reviews) — Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source techno...
20. [Oh Dear](https://www.softwareadvice.co.uk/software/466089/Oh-Dear) — 4.9/5 (72 reviews) — Oh Dear is a cloud-based monitoring tool that helps businesses oversee their entire website. It tracks a wide range o...
21. [Wooqer](https://www.softwareadvice.co.uk/software/403035/wooqer) — 4.4/5 (69 reviews) — Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloo...
22. [Regroup Mass Notification](https://www.softwareadvice.co.uk/software/184291/regroup) — 4.5/5 (68 reviews) — Regroup is a mass notification solution that helps businesses in education, healthcare, hospitality and other industr...
23. [Ideagen EHS](https://www.softwareadvice.co.uk/software/424236/Ideagen-EHS) — 4.4/5 (67 reviews) — Ideagen EHS is an AI-powered Environmental Health and Safety (EHS) software solution designed to provide manufacturin...
24. [Relias](https://www.softwareadvice.co.uk/software/81600/relias) — 3.8/5 (65 reviews) — The Relias Platform powers healthcare and human service organizations to maintain compliance and regulatory standards...
25. [ilert](https://www.softwareadvice.co.uk/software/214489/ilert) — 4.7/5 (64 reviews) — ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only w...

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## Related Categories

- [EHS Software](https://www.softwareadvice.co.uk/directory/4673/ehs/software)
- [Quality Management Software](https://www.softwareadvice.co.uk/directory/420/quality-management-software/software)
- [Risk Management Software](https://www.softwareadvice.co.uk/directory/4423/risk-management/software)
- [Safety Management Software](https://www.softwareadvice.co.uk/directory/4699/safety-management/software)
- [Audit Software](https://www.softwareadvice.co.uk/directory/4188/audit/software)

## Links

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Additionally, its timeline optimization system lets businesses analyze the entire incident management process, from raising a ticket to assigning it to a representative and providing a resolution.\n\n\nxMatters integrates with various third-party applications such as Microsoft Teams, Slack, AppDynamics, Bitbucket, Cisco Webex and Salesforce Desk. The product is available on a monthly subscription plan and support is extended via phone, documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9141364b-1ce1-48cb-ad9f-6d280f6a2826.png","url":"https://www.softwareadvice.co.uk/software/168379/xmatters","@type":"ListItem"},{"name":"Novara Flex","position":2,"description":"Novara Flex is a cloud-based EHS management platform that helps organizations manage their environmental, health and safety programs. 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This includes the ability to create custom forms, dashboards and API integrations, ensuring the platform meets the unique needs of each organization. Additionally, it also offers a mobile app that provides real-time access to crucial components of the safety program, enabling users to conduct audits and inspections and access training from the field.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/269c3623-09aa-4f04-9851-3c9f370a610a.png","url":"https://www.softwareadvice.co.uk/software/121855/vera","@type":"ListItem"},{"name":"EcoOnline","position":3,"description":"EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG/sustainability technology solutions to forward-thinking leaders. Safeguarding your entire workforce, from frontline employees to lone workers and contractors, EcoOnline’s always-on solutions support your organisation through everyday operations and moments of emergency and crisis alike. Our connected suite of SaaS software enables over 11,000 businesses to protect their people and the planet by ensuring compliance, risk visibility and mitigation, operational predictability and long-term resilience. Backed by an unwavering commitment to customer success, EcoOnline’s software is powerful yet simple to use – built on decades of real-world expertise, data and insights.\nVisit ecoonline.com to immediately and positively impact your workplace safety and sustainability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef9c2a3a-3ab7-4d7f-b427-b52bc05e29ff.png","url":"https://www.softwareadvice.co.uk/software/425982/ecoonline-ecompliance","@type":"ListItem"},{"name":"TOPdesk","position":4,"description":"Making service happen with TOPdesk\nTOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen.  \nTOPdesk believes in ‘think big, start small’. Low-effort, step-by-step service improvements will help you exceed customer expectations without any added pressure. It's why the TOPdesk platform is quick to set up and easy to tweak, with best practices and personal guidance from us to help you succeed. \n\nTaming service desk chaos\nAs a first step, TOPdesk brings calm to any overwhelmed service desk. We use best practices to set up the software and standardise processes like ticket management, asset management, change workflows, and knowledge management. \nWith TOPdesk's features, your IT service desk staff can: \n- Keep track of assets within your organisation\n- Prioritise incoming tickets, and assign tasks automatically based on operator capacity \n- Increase transparency around ticket status\n- Stay on top of your team's workload with customisable reports and dashboards\n- Capture and share critical knowledge within the service desk and with end users\nWhat's more, the Self-Service Portal enables end users to submit requests and read FAQs without having to contact the service desk, which frees up everyone's time. \n\nBreaking silos and improving collaboration\nWith less chaos at your service desk, you can focus on improving your service delivery even further. Because it's easy to expand TOPdesk to other service departments like HR or Facilities, you can improve collaboration and set up a shared service portal. This helps you break silos between service desks and enables a smoother customer experience.   \n\nWhat will TOPdesk help you achieve? \nImproving your service delivery step by step, your service desk will:\n-\tStop firefighting and regain control of your ever-increasing workload.\n-\tImprove communication and transparency with end users. \n-\tBe noticed and appreciated for your on-time, consistently great services. \n-\tContinue to meet expectations, find time for valuable service improvements, and help shape an organisation where all employees can thrive.   \n\nWhat makes TOPdesk's implementation and product support unique?\nTOPdesk's platform is a standard solution, but flexible enough to personalise. Our in-house experts use best practices to set up the platform and optimise it around your specific situation. This unique approach means your service team can get started easily without having to reinvent the wheel. The software is simple and attractive, making it pleasant to use and quick to adopt within your organisation.\nWith plenty of available integrations and an API, TOPdesk becomes part of your ecosystem and works seamlessly with your other tools. \nOnce set up, TOPdesk remains an affordable solution. During implementation, you will receive training based on the ‘train-the-trainer' approach, empowering your team to easily adjust and maintain the tool without any help.  \nWith 25+ years' experience helping organisations like yours, our 900 in-house specialists in 11 countries are rooting for your success and just a phone call away. Product support is available from our local support agents 24/5, and consultants offer guidance every step of the way. You will also become part of the TOPdesk community of experts and peers, here to share tips and tricks for service improvements, so you can continue to learn and grow. \nTOPdesk is available as SaaS and on-premises deployment. Licensing is flexible and subscription based.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.softwareadvice.co.uk/software/64429/topdesk","@type":"ListItem"},{"name":"Onspring","position":5,"description":"Onspring is a cloud-based governance, risk and compliance (GRC) platform that helps streamline business processes and enhance efficiency across various industries. The platform caters to enterprises and government agencies seeking to automate their GRC efforts such as risk management, compliance, internal audit and third-party vendor risk.\n\nIt offers no-code development that allows non-IT personnel to create new applications, surveys and reports without any custom coding. Onspring also offers real-time reporting, providing visibility and insights across the organization. Its dynamic workflows enable users to make updates and automate business processes. The solution also integrates with existing tools, allowing it to connect and monitor the critical GRC aspects of the enterprise.\n\nAdditionally, Onspring optimizes employee productivity and deliver transformational visibility. Onspring is a people-powered GRC automation solution designed to help organizations of all sizes manage risk, ensure compliance and drive continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1aae8b24-7196-4397-8684-a39d0f3bbda0.png","url":"https://www.softwareadvice.co.uk/software/165475/onspring","@type":"ListItem"},{"name":"Teramind","position":6,"description":"Teramind is a comprehensive workforce intelligence and insider risk management platform designed to help organizations protect sensitive data, detect threats, and optimize workforce performance, all from a single, unified solution.\n\nAt its core, Teramind delivers Data Loss Prevention (DLP) capabilities that monitor and control how data moves across endpoints, email, cloud applications, and removable storage. Security teams can define content-aware policies using keywords, regular expressions, and data classifiers to detect and block unauthorized transfers in real time; preventing breaches before they happen.\n\nTeramind's User and Entity Behavior Analytics (UEBA) engine establishes behavioral baselines for every user and automatically surfaces anomalies that may indicate insider threats, compromised accounts, or policy violations. Alerts are triaged by risk score, reducing noise and helping teams focus on the incidents that matter most.\n\nThe platform's User Activity Monitoring (UAM) module captures granular data across desktop applications, web browsers, email, file transfers, LLMs, and agentic AI workflows. Every session is logged with context; including session recordings, screenshots, keystroke logging, application usage, and network activity, creating a complete audit trail for investigations and compliance reporting.\n\nFor security operations, Teramind supports Insider Threat Management (ITM) workflows with pre-built detection rules, case management tools, and forensic-ready evidence capture. HR and legal teams can conduct investigations independently without requiring IT involvement, while maintaining strict access controls and chain-of-custody documentation.\n\nBeyond security, Teramind's Productivity Monitoring and Workforce Analytics capabilities give operations and HR leaders visibility into how work gets done across remote, hybrid, and in-office teams. Managers can identify productivity patterns, optimize resource allocation, and support employee coaching with objective data.\n\nTeramind also addresses AI Governance requirements by extending monitoring to LLM interactions and AI tool usage; capturing inputs, outputs, and data shared with AI platforms to enforce acceptable use policies and reduce shadow AI risk.\n\nFlexible deployment options; cloud (SaaS), on-premise, and private cloud make Teramind suitable for regulated industries including financial services, healthcare, government, and legal sectors. The platform integrates with SIEM, SOAR, and HR systems via API and supports SSO, role-based access controls, and compliance frameworks including HIPAA, PCI-DSS, SOX, and GDPR.\n\nTeramind DLP comes with all the features available in Teramind UAM plus: automated data discovery and classification with built-in support for many sensitive data types for personal information, health and financial information (PII/PHI/PFI). Its optical character recognition (OCR) module can detect content in real-time even inside images and videos. With support for activities, scheduling, and content-based rules, the system is effective in preventing data leaks in a wide range of scenarios including conforming with regulations like GDPR, HIPAA, PCI DSS and more.     \n\nThe solution can either be hosted in the cloud, on-premise or private cloud such as Amazon Web Services (AWS) and Microsoft Azure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/459e44be-5421-4bf0-a654-bdab53451701.png","url":"https://www.softwareadvice.co.uk/software/156340/teramind","@type":"ListItem"},{"name":"Rave Alert","position":7,"description":"The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage simultaneously. This ensures your targeted audience receives your messages as soon as possible.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e594ebb6-54bc-4f6b-b274-b00b79a25843.png","url":"https://www.softwareadvice.co.uk/software/357034/rave-alert","@type":"ListItem"},{"name":"Omnigo","position":8,"description":"End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Free Demo. Save time and get back to focusing on what’s most important with Omnigo’s intuitive, flexible Public Safety solutions suite. Public Safety Trusted by More than 1,000 Casinos, Campuses, & Law Enforcement Agencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7161a648-a8af-45a7-b223-c49b030bc196.jpeg","url":"https://www.softwareadvice.co.uk/software/153445/omnigo","@type":"ListItem"},{"name":"Intellect QMS AI","position":9,"description":"Intellect's AI-powered quality management system (QMS) and frontline execution solution has deep experience in manufacturing. \n\nBuilt to support quality processes, operational excellence, and regulatory compliance through AI-powered cloud technology. Intellect supports industries, such as process and discrete manufacturing industries globally, which includes Biotechnology, Medical Devices, Labs, and Pharmaceuticals in Life Sciences. Intellect's long-standing key industries that are serviced include Food & Beverage, Consumer Packaged Goods, Automotive, Plastics & Rubber, Aerospace, and Electronics. \n\nThe platform includes a no-code drag-and-drop functionality, allowing users to create applications. Intellect offers 25+ pre-built applications such as CAPA, document control, audit management, employee training, workflow management, and change management. \n\nLastly, Intellect's AI-powered platform offers reporting features including dashboards and compatibility with business intelligence tools. Adhering to standards such as ISO 9001:2015, FDA requirements, GDPR, and SOC II.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ef5c42-b765-404a-aa81-df8f216df431.jpeg","url":"https://www.softwareadvice.co.uk/software/32288/intellect-workflow","@type":"ListItem"},{"name":"Benchmark Gensuite EHS","position":10,"description":"Enterprise EHS and Sustainability leaders face a common challenge: maintaining safety, compliance, and environmental stewardship across complex, fast-changing operations. Disconnected systems, manual processes, and limited visibility often create inefficiencies that delay action and increase risk. Benchmark Gensuite EHS Management Software was built to solve that problem.\n\nDeveloped by EHS professionals who understand these challenges firsthand, Benchmark Gensuite connects every element of your environmental, health, and safety program into one unified, AI-powered platform. It brings together incident management, audits, inspections, corrective actions, compliance tracking, and sustainability reporting—helping organizations prevent risk, ensure compliance, and drive measurable improvement across all sites.\n\n<b>Purpose-Built for Enterprise Teams</b>\nBenchmark Gensuite is designed for large and upper mid-market organizations in manufacturing, energy, utilities, medical devices, and other industrial sectors. It’s ideal for EHS, Safety, and Environmental leaders who need real-time visibility across multiple sites and the tools to engage employees at every level—from the frontline to the C-suite.\n\n<b>Transform the Way You Manage EHS</b>\nWith Benchmark Gensuite, manual reporting and disconnected spreadsheets become a thing of the past. Users can capture incidents and inspections on any device, automate corrective action follow-up, and track obligations with built-in alerts and dashboards. AI-driven analytics highlight trends and emerging risks, empowering leaders to make proactive, data-informed decisions that prevent injuries, reduce environmental impact, and strengthen compliance.\n\n<b>Key Capabilities</b>\n<li> Incident Management: Simplify reporting and investigations with guided workflows, automated OSHA forms, and AI-assisted root-cause analysis\n</li><li> Audits & Inspections: Conduct mobile inspections with configurable checklists, capture findings instantly, and assign follow-ups automatically\n</li><li> Corrective & Preventive Actions (CAPA): Manage accountability, due dates, and escalation paths to ensure timely closure and transparency\n</li><li> Compliance & Obligation Management: Centralize regulatory tasks, automate notifications, and stay audit-ready at all times\n</li><li> Concern Reporting: Give every employee a voice in safety with mobile, multilingual concern reporting tools that encourage engagement and visibility\n</li><li> Sustainability & ESG Reporting: Simplify data collection for Scope 1–3 emissions and sustainability metrics to meet disclosure standards confidently\n</li><li> AI-Powered Insights: Predict risks, identify patterns, and reveal opportunities for continuous improvement\n\n<b>Why Organizations Choose Benchmark Gensuite</b>\n</li><li> Unified System: Replace fragmented tools with one connected platform for EHS, compliance, and sustainability\n</li><li> Proactive Risk Management: Identify and address issues before they escalate through predictive analytics and automation\n</li><li> Enterprise Scalability: Deploy globally with multilingual, mobile-first access and flexible configuration options\n</li><li> Operational Efficiency: Reduce manual effort with automated workflows, task tracking, and centralized dashboards\n</li><li> Engaged Workforce: Empower employees at all levels to take ownership of safety and compliance goals\n\n<b>Trusted Partner in EHS Excellence</b>\nFor over 25 years, Benchmark Gensuite has partnered with global enterprises to transform how they manage safety, compliance, and sustainability. With more than 3 million users worldwide, the platform continues to evolve alongside its community—bringing together proven best practices and emerging technologies like AI to help organizations achieve safer, smarter, and more sustainable operations.\n\nBenchmark Gensuite’s dedicated support team provides continuous guidance, regular updates, and training resources to ensure success from implementation to adoption. Built on experience, innovation, and a shared com</li>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cb85e1e-d1ed-4585-8d66-2423418ee283.png","url":"https://www.softwareadvice.co.uk/software/445446/gensuite","@type":"ListItem"},{"name":"IBM Maximo Application Suite","position":11,"description":"IBM Maximo Application Suite is an integrated asset lifecycle management solution used to remotely maintain, monitor and manage enterprise assets throughout their entire lifecycle, from acquisition to disposal - within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.\n\nIBM Maximo Application Suite provides key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities.\n\nIt is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/813f67c4-48e1-4332-9dff-7b120aa45c2b.png","url":"https://www.softwareadvice.co.uk/software/390271/ibm-maximo-application-suite","@type":"ListItem"},{"name":"LogicGate Risk Cloud","position":12,"description":"LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to the changing business needs and regulatory requirements. It combines a suite of purpose-built applications with intuitive technology that allows risk professionals to form, evolve and communicate a market-leading risk strategy. The platform helps risk and compliance leaders go beyond the point solution with a risk and compliance management platform that scales. LogicGate Risk Cloud keeps pace with business and regulatory change, automates GRC program and shortens audit cycles. Additionally, it builds a centralized view of assets, risks and controls; unlocks a proactive risk management strategy; quantifies and communicates risk within the business context; and connects to the risk management ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ea5b5ff-dcbf-4e53-b955-453bddd1ca29.jpeg","url":"https://www.softwareadvice.co.uk/software/35162/logicgate","@type":"ListItem"},{"name":"Dotcom-Monitor","position":13,"description":"Dotcom-Monitor is a synthetic monitoring platform built around web application monitoring, using real-browser testing to confirm that websites, web applications, and APIs work correctly for actual users. Founded in 1998 and based in Minnesota, it runs checks continuously from more than 30 locations across 6 continents, combining outside-in visibility with private, behind-the-firewall monitoring in one platform.\nWeb application monitoring is the core. The EveryStep Web Recorder captures multi-step user journeys without coding, so teams can monitor login, search, cart, and checkout flows the way customers experience them. Scripts run in real browsers with full JavaScript rendering, validating dynamic content and single-page applications, not just whether a home page responds. Page-load waterfalls, element-level timing, and performance reports show where a transaction slows down or breaks, and screenshots and video capture the exact failure for faster diagnosis.\nAPI monitoring covers REST, SOAP, and GraphQL endpoints, along with imported Postman and Insomnia collections. Multi-step API workflows chain requests and pass dynamic data between calls, while response checks validate JSON and XML payloads using JSONPath and XPath. Authenticated monitoring supports OAuth 2.0, JWT, API keys, Basic Auth, mTLS, AWS Signature, NTLM, and Kerberos, so protected and production-grade APIs can be tested end to end. Monitoring can also be created and controlled through a REST API, so checks run inside CI/CD pipelines and gate releases before deployment.\nServer, infrastructure, and network monitoring round out the platform. Checks cover HTTP and HTTPS, DNS resolution and record validation, SSL certificate validity and expiration, email services (SMTP, POP3, IMAP), FTP and FTPS, TCP ports, WebSocket connections, SIP and VoIP systems, and streaming media. Uptime monitoring verifies availability from multiple locations and confirms failures from more than one site before alerting, which reduces false positives.\nPrivate Agents extend the same checks inside data centers, private networks, and staging or pre-production environments, so internal applications and services behind the firewall receive the same coverage as public endpoints, using outbound HTTPS without inbound firewall changes. Results surface in real-time dashboards, historical performance reports, and waterfall charts, and alerts route to Slack, Microsoft Teams, PagerDuty, Opsgenie, ServiceNow, VictorOps, xMatters, email, SMS, phone, and webhooks. Escalation policies, on-call schedules, and maintenance windows keep notifications targeted, and acknowledgment and resolution tracking keep incident state clear.\nCommon use cases include verifying login and authentication, validating e-commerce checkout and payment flows, tracking SaaS application performance, monitoring API endpoints against service-level targets, preventing SSL certificate expirations, and detecting DNS resolution problems early. The platform is often run as a primary synthetic monitoring system and as a complement to observability tools, confirming that applications behave correctly from the end-user perspective rather than only that infrastructure is healthy.\nDotcom-Monitor serves DevOps, site reliability, platform, and IT operations teams, along with QA and web engineers, at organizations of all sizes. It is used across e-commerce and retail, financial services and fintech, SaaS and cloud platforms, healthcare and telemedicine, media and entertainment, and government and the public sector, wherever reliable validation of application performance and availability across complex user workflows matters. By combining real-browser web application monitoring, API monitoring, and infrastructure monitoring with both public and private deployment options, the platform gives teams a single view of how their digital services behave for users around the world.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a85fbb4d-3905-49c5-ba22-08d356891509.png","url":"https://www.softwareadvice.co.uk/software/360694/dotcom-monitor","@type":"ListItem"},{"name":"HSI","position":14,"description":"HSI is a cloud-based solution that helps businesses streamline environmental, health, and safety (EHS) processes on a unified interface. The platform helps organizations proactively address their unique safety and compliance needs. It offers real-time data access to improve response times and prevent incidents. HSI also features built-in analytics for targeted prevention, allowing users to identify problem areas and focus their efforts accordingly. The software mobilizes assessments, inspections and hazard identification, making it easier for teams to stay on top of workplace safety. Additionally, the platform leverages artificial intelligence (AI) technology to deliver personalized safety learning paths, ensuring a tailored workforce experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1d8273d-c29d-4e39-a25f-b56767456c1c.png","url":"https://www.softwareadvice.co.uk/software/187741/hsi","@type":"ListItem"},{"name":"A1 Tracker","position":15,"description":"A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform.\n\n\nA1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates, certificates of insurance, and more. The platform enables users to track contracts of any type, including NDA, buy-side (vendor agreements), and sell-side contracts (sales agreements). Additionally, contract dashboards & forms allow users to run analytical reports, batch update renewals, import & export data, and prioritize activity. The portal gives limited access for users to submit updates or documents.\n\n\nBoth on-site and cloud-hosted options available with SSL, VPN, & data encryption security features. A1 Tracker can integrate with CRM, manufacturing, and ERP software. Pricing is available on request. Professional training is provided. Support is available via email, phone, and online help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/861f65a4-1a65-4cd4-92bd-dea7ba2e4fe0.jpeg","url":"https://www.softwareadvice.co.uk/software/76056/a1-tracker","@type":"ListItem"},{"name":"Dashpivot","position":16,"description":"Dashpivot is a cloud-based project management solution that helps construction businesses of all sizes manage workflow, teams, and projects. It allows users to capture, organize and track work via real-time updates, automation, and analytics.\n\n\nPrime features of the platform include offline data collection, media upload, location tagging, draft and autosave, PDF markup, e-signatures, version control, built-in reporting, template grouping and more. Additionally, the platform offers an integrated management system to update, format and publish multiple documents such as Word, Excel and PDF. The solution also allows storage and printing of documents via cloud storage.\n\n\nDashpivot integrates with various third-party applications such as Zapier, SharePoint, aconex, Salesforce and SAP. The product is available on a per month subscription pricing and support is extended via phone, email and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d98ead4-54e3-4ab4-8634-f65305958e54.png","url":"https://www.softwareadvice.co.uk/software/443480/dashpivot","@type":"ListItem"},{"name":"Safesite","position":17,"description":"Safesite is a cloud-based software that helps construction and real estate businesses design and conduct inspections and audits to record safety issues and ensure a secure workplace. Organizations can log hazards, define resolution timeframe, track progress, send notifications and follow-up with responsible parties.\n\n\nSafesite lets managers schedule maintenance of equipment and create profiles to record details such as maintenance frequency, service history and last service date. It offers a host of features including document management, customizable templates, checklists, performance monitoring and more. Additionally, administrators can plan and track the status of tasks assigned to inspectors and send alerts via SMS, email or app for pending tasks.\n\n\nSafesite allows managers to capture and record incidents with images and witness statements and generate various reports including theft, property/equipment damage and near misses. Pricing includes monthly or annual subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d11901c2-03e1-4255-a998-971fc5a040aa.png","url":"https://www.softwareadvice.co.uk/software/169201/safesite","@type":"ListItem"},{"name":"Freshstatus","position":18,"description":"Freshstatus is a status page and an incident communication software. Create a hosted and branded status page with just one click.  Manage Incidents and communicate status updates in real-time with your teams and customers.\n\nNew features in Freshstatus 3.0 include:  \nAuthenticating users with SSO/SAML, API for CRUD Incident and Scheduled Maintenance, Quick Service Status Change, Webhook Integration, Slack Integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a89f1b5-42d7-4170-837d-dd5d4a83f206.png","url":"https://www.softwareadvice.co.uk/software/317583/freshstatus","@type":"ListItem"},{"name":"Grafana","position":19,"description":"Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom. The LGTM Stack combines Grafana for visualization, Mimir for metrics, Loki for logs, and Tempo for traces. Grafana Cloud, the fully managed offering, accelerates time to value with turnkey solutions for Kubernetes monitoring, incident response, load testing, and more. It features Adaptive Metrics for cost-efficient data aggregation and native OpenTelemetry support. Built on open standards, Grafana empowers teams to visualize and correlate data from any source—without vendor lock-in—whether self-managed or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1864734b-84f0-41f1-a1ab-e2b402fb3711.png","url":"https://www.softwareadvice.co.uk/software/315327/grafana","@type":"ListItem"},{"name":"Oh Dear","position":20,"description":"Oh Dear is a cloud-based monitoring tool that helps businesses oversee their entire website. It tracks a wide range of critical aspects, such as global uptime, SSL certificate expirations, broken links and website performance.\n\nOh Dear caters to various industries and organizations, from tech teams and developers to marketers and business owners. It provides monitoring capabilities that enable users to stay ahead of potential issues before they impact customers or website performance.\n\nOh Dear's key features include global uptime checking, continuous SSL/TLS certificate monitoring, broken page and mixed content detection, performance tracking and scheduled task monitoring. Additionally, it allows users to identify and resolve problems, ensuring their website remains online, secure and optimized.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27186adf-0032-49c2-a48f-9d8767a733df.png","url":"https://www.softwareadvice.co.uk/software/466089/Oh-Dear","@type":"ListItem"},{"name":"Wooqer","position":21,"description":"Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. \n\nWooqer’s security and quality frameworks are its building blocks and helps meet stringent audit requirements of large retail brands and restaurants.\n\n100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance and build accountability among 250,000 users, in 11 languages, leading to both top-line and bottom-line impact. \n\nWith a real-time, mobile-first app and DIY platform, Wooqer is purpose-built to empower business leaders to digitize compliance, audits, data collection, workflows, task management and team communications. Intuitive reports on the dashboard enable faster decisions and visibility. \n\nWooqer, on average, delivers 5-6x ROI within the year  \n\nKey features made available to users: \n- Live Camera Evidence\n- Geo-Fencing\n- Date | Time stamp on Pictures\n- Auto-Reminders & Notifications \n- Offline mode\n- Predefined Cut-off or End date\n- Automated Escalations\n- Real-Time Auto-Aggregated Reports\n- Supports all files \n- Unlimited Storage\n- Targeted Assignment\n\nSome of Wooqer's trending WorkApps are as follows: \n\n1) Visual Merchandising Changeover (VMC) Work-App  makes changeover quick, easy and consistent across stores. It has helped hundreds of retailers improve walk-ins, customer experience and conversions across their expansive retail networks, with minimum effort. \n\n2) Start of Day WorkApp helps Store Managers to initiate start-of-day checks and report completion, with evidence. Wooqer's 360 Dashboard brings real-time visibility into completion status at each location and into open issues.\n\n3) Store Operations Audit App helps in driving-up compliance. Operation managers can provide ratings for the audit conducted at the store to ensure that the store is walk-in-ready.\n\n4) Store Visit WorkApp, makes District and Regional Manages more effective with a mobile enabled App in conducting quick reviews, documenting observations during store visit, tracking non compliances and sales, effortlessly. \n\n5) The Customer Feedback WorkApp empowers business leaders to capture customer feedback digitally, with Net Promoter Score (NPS) for the product purchased. Get a holistic view with real-time reporting so that actions can be taken based on any discrepancies that may have hampered the customer’s experience. \n\nChoose from over 1000 WorkApps on Wooqer's Marketplace designed for your unique business needs https://wooqer.com/marketplace/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9467dae-f851-480c-a7cf-36550c74eddc.png","url":"https://www.softwareadvice.co.uk/software/403035/wooqer","@type":"ListItem"},{"name":"Regroup Mass Notification","position":22,"description":"Regroup is a mass notification solution that helps businesses in education, healthcare, hospitality and other industries send and receive alerts via multiple communication channels. The GeoFence messaging functionality enables users to deliver location-based emergency alerts via text messaging, digital signage, public address systems and social media. \n\n\nRegroup lets witnesses or bystanders send anonymous text messages to provide live incident reports. Administrators can create and send interactive polls to gain visibility into employee safety, volunteer activities and resource availability. Additionally, users can establish daily communications, track appointments or deadlines and follow-up meetings on a centralized platform.\n\n\nRegroup comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It also provides iOS and Android mobile applications to establish two-way communication remotely. Pricing is available on request and support is extended via documentation, phone, and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e40e5bf-d415-4674-94dd-3b523ee1aebe.png","url":"https://www.softwareadvice.co.uk/software/184291/regroup","@type":"ListItem"},{"name":"Ideagen EHS","position":23,"description":"Ideagen EHS is an AI-powered Environmental Health and Safety (EHS) software solution designed to provide manufacturing, construction, aerospace, and energy companies with real-time visibility into risk and safety metrics across their entire workforce. This comprehensive solution leverages embedded AI to minimize errors, enhance compliance, and deliver predictive insights that help organizations reduce workplace risks and ensure regulatory compliance. \n\n🛠️ Core Features \n\nAI-Driven Safety Intelligence: \n\nEmbedded AI technology that minimizes errors and enhances compliance across operations \nAI-enabled risk classification and automated action plan creation with predictive analytics \nReal-time EHS data analysis with AI-driven insights for proactive risk management \n\nComprehensive Safety Management: \n\nIncident management and reporting with automated workflows and real-time notifications \nRisk assessment and mitigation tools with AI-driven insights for proactive risk management \nSafety inspections and audits streamlined through automated alerts and audit trails \nBehavioral-based safety tracking and management of change processes \n\nCompliance & Regulatory Management: \n\nCompliance tracking and regulatory reporting for OSHA, ISO 14001, ISO 45001, and EPA standards \nAudit management with comprehensive tracking and corrective action management\nEnvironmental compliance adherence to GADSL, RoHS, IARC, REACH regulations with automated regulatory submissions\nSustainability tracking with KPI monitoring and environmental performance analysis \n\nHealth & Training Management: \n\nTraining management and competency management with digital learning pathways \nOccupational health management with centralized industrial hygiene records \nContractor management including prequalification and performance tracking\nChemical and hazardous materials management with centralized Safety Data Sheet (SDS) tracking\n\nAnalytics & Integration:\n\nData analytics and reporting with advanced dashboards and AI-driven insights\nIntegration with ERP, QMS and other business systems via open APIs\nMobile accessibility through native mobile applications with offline capabilities\nEHS automation for streamlined processes and workflow optimization\n\n🌟 Key Benefits \n\nPrevents costly claims and reputational damage through AI-powered predictive analytics \nEnhances compliance accuracy with embedded AI that minimizes human errors \nEnables real-time visibility for EHS teams and leadership through advanced dashboards \nStreamlines operational efficiency by automating audits, inspections, and reporting workflows \nImproves safety culture with mobile-forward design and user-friendly interfaces \n\n💡 Differentiators \n\nAI-First Innovation: \n\nEmbedded AI technology as core platform capability, not an add-on feature \nPredictive safety analytics that prevent incidents before they occur \n\nMobile-Forward Design: \n\nNo-code customization enabling rapid deployment and user adoption \nVoice-to-text capabilities and QR code integration for seamless data collection \nOffline functionality ensuring continuous operations in any environment \n\n⚙️ Ideal For \n\nEHS Managers and Compliance Officers across all industries with safety responsibilities \nOrganizations of all sizes - from small enterprises to large corporations \nMulti-site enterprises requiring consistent safety management across locations \nCompanies with stringent regulatory requirements regardless of industry vertical","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/714a1799-e029-4d11-8afa-d8071d1e1b78.png","url":"https://www.softwareadvice.co.uk/software/424236/Ideagen-EHS","@type":"ListItem"},{"name":"Relias","position":24,"description":"The Relias Platform powers healthcare and human service organizations to maintain compliance and regulatory standards, hire and retain the best talent, and upskill their employees. With its user-friendly interface, product intelligence, and intuitive workflows, our award-winning platform lightens the load for administrators while keeping learners engaged in the content. The platform includes our Management Portal and Experience Portal, two applications within the platform that drive both ease of use for managers and a high completion rate for users. The Management Portal is a powerful yet easy-to-use application that simplifies administrators’ job of assigning, monitoring, and reporting staff training. For learners, the Experience Portal offers a personalized, world-class user experience so users can easily complete training and further their skills and careers with thousands of courses at their fingertips.\n\nThe Relias Compliance Pro Suite combines policy, regulation, and risk management tools with our expert-built learning content to deliver an empowered learner experience and improve patient outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/238c9062-80de-4c27-b281-b81be4c66078.png","url":"https://www.softwareadvice.co.uk/software/81600/relias","@type":"ListItem"},{"name":"ilert","position":25,"description":"ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary. ilert seamlessly integrates with your monitoring tools and extends them with reliable alerting, on-call scheduling and automatic escalations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c5fb1ea-00ac-4ece-abd9-2e56f50885cf.png","url":"https://www.softwareadvice.co.uk/software/214489/ilert","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4577/incident-management/software?page=2#itemlist","numberOfItems":25}
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