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description: Page 9 - Discover the best Customer Experience Software for your organisation. Compare top Customer Experience Software tools with customer reviews, pricing and free demos.
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title: Page 9 - Best Customer Experience Software - 2026 Reviews, Pricing & Demos
---

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# Customer Experience Software

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Next: [Next page](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software?page=10)

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## Products

1. [Vantage](https://www.softwareadvice.co.uk/software/268763/vantage) — 4.3/5 (25 reviews) — Teradata Database enables users to utilize wearables and personal medical devices to analyze patient heart rate or ac...
2. [Qubicles](https://www.softwareadvice.co.uk/software/121654/qubicles) — 4.4/5 (24 reviews) — Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live...
3. [SurveyJS](https://www.softwareadvice.co.uk/software/444839/surveyjs) — 4.9/5 (24 reviews) — SurveyJS is a set of UI components that fully integrate in any JavaScript application; it allows you to set up a robu...
4. [Moxo](https://www.softwareadvice.co.uk/software/142336/moxo) — 4.0/5 (24 reviews) — Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business proces...
5. [Liberty Converse](https://www.softwareadvice.co.uk/software/264595/liberty-converse) — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
6. [Surveyapp](https://www.softwareadvice.co.uk/software/333734/surveyapp) — 4.7/5 (23 reviews) — Surveyapp is a customer and employee experience management software that provides a suite of tools to help businesses...
7. [Feedbear](https://www.softwareadvice.co.uk/software/314405/feedbear) — 4.8/5 (23 reviews) — FeedBear is a simple tool that helps companies collect feedback from their customers. Set up your account, customize ...
8. [Trustmary](https://www.softwareadvice.co.uk/software/222202/trustmary) — 4.6/5 (23 reviews) — Trustmary is a cloud-based tool that helps businesses collect, manage, and display reviews in an easy and accessible ...
9. [UXArmy](https://www.softwareadvice.co.uk/software/482836/UXArmy-User-Research-platform) — 4.5/5 (23 reviews) — UXArmy is a cloud-based platform for conducting remote user research. It offers tools for usability testing, user int...
10. [ECI Homebuilder Sales & Marketing](https://www.softwareadvice.co.uk/software/541376/ECI-Homebuilder-Sales-Marketing-Software) — 4.1/5 (23 reviews) — ECI Homebuilder Sales \& Marketing Software is a platform designed to streamline the new home sales process from l...
11. [hello24.ai](https://www.softwareadvice.co.uk/software/362960/hello24-ai) — 4.7/5 (22 reviews) — hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on What...
12. [FigPii](https://www.softwareadvice.co.uk/software/184906/figpii) — 4.8/5 (22 reviews) — FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture ema...
13. [Arena](https://www.softwareadvice.co.uk/software/321865/Arena) — 4.5/5 (22 reviews) — Arena provides tools for companies and institutions to increase their audience engagement, allowing them to offer exc...
14. [Wiseback](https://www.softwareadvice.co.uk/software/373937/wiseback) — 4.9/5 (21 reviews) — Wiseback enables businesses to listen to their customers at all touch points in an omnichannel structure. It allows u...
15. [youengage](https://www.softwareadvice.co.uk/software/347223/youengage) — 4.9/5 (21 reviews) — youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing a...
16. [Replyco](https://www.softwareadvice.co.uk/software/438617/replyco) — 4.7/5 (21 reviews) — Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox ma...
17. [Smaply](https://www.softwareadvice.co.uk/software/90508/smaply) — 4.4/5 (20 reviews) — A new era of journey management is here\! Smaply helps organizations of all sizes and industries to manage their custo...
18. [EvaluAgent](https://www.softwareadvice.co.uk/software/134248/evaluagent) — 4.7/5 (20 reviews) — EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. ...
19. [Quizell](https://www.softwareadvice.co.uk/software/263635/quizell) — 5.0/5 (20 reviews) — Quizell is a polling software that helps businesses create and distribute product quizzes to gain insights into data ...
20. [Dixa](https://www.softwareadvice.co.uk/software/164962/dixa) — 4.3/5 (20 reviews) — Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, un...
21. [Emojot](https://www.softwareadvice.co.uk/software/402434/emojot) — 4.7/5 (20 reviews) — Emojot is a versatile and customizable SaaS platform designed to facilitate customer-focused digital transformation f...
22. [Qualaroo](https://www.softwareadvice.co.uk/software/74382/qualaroo) — 4.7/5 (20 reviews) — Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through w...
23. [eShoppingAdvisor](https://www.softwareadvice.co.uk/software/450006/eShoppingAdvisor) — 5.0/5 (20 reviews) — eShoppingAdvisor is a web-based review management platform that helps small to midsize eCommerce businesses collect v...
24. [NextMe](https://www.softwareadvice.co.uk/software/474317/NextMe) — 4.8/5 (20 reviews) — NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform ...
25. [Aimtell](https://www.softwareadvice.co.uk/software/124666/aimtell) — 4.6/5 (19 reviews) — Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending pu...

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## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Links

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Pricing is transaction-based, meaning users are charged when they use the software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28909422-5296-441d-b32d-0754a09ed43a.png","url":"https://www.softwareadvice.co.uk/software/121654/qubicles","@type":"ListItem"},{"name":"SurveyJS","position":3,"description":"SurveyJS is a set of UI components that fully integrate in any JavaScript application; it allows you to set up a robust form management system with user access control where form creators can build, style and modify unlimited number of forms in a drag-and-drop interface. SurveyJS a perfect solution for organizations that deal with multiple ever-changing forms on a daily basis and have to remain compliant with data privacy regulations, such as those in healthcare, banking, finance, HR, education, and insurance sectors.\n\nSurveyJS is free at the base and offers a perpetual developer-based licensing model for the Form Builder, PDF Generator and Dashboard libraries, allowing you to make a one-time payment and use the software indefinitely, thus also reducing the initial investment required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51db91c3-bf7e-4931-8384-2e7d43a8ec2f.png","url":"https://www.softwareadvice.co.uk/software/444839/surveyjs","@type":"ListItem"},{"name":"Moxo","position":4,"description":"Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences.\n\nBusiness processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction.\n\nMoxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences.\n\nLeading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7891cf03-691d-410d-a2e1-b43c4c31a963.png","url":"https://www.softwareadvice.co.uk/software/142336/moxo","@type":"ListItem"},{"name":"Liberty Converse","position":5,"description":"Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world.\n\nOur premier Liberty Converse cloud contact centre solution transforms the way businesses interact with their customers and teams by leveraging AI-driven self-service and process automation, along with integrated workflows and CRM systems.\n\nLiberty Converse is designed for rapid deployment, seamless integration, and it elevates the customer and employee experience across various business areas, including back office and helpdesk operations. It integrates process automation and offers tools for swift application development, bridging different CRM systems, breaking down data silos, and refining customer service operations.\n\nThese features enhance internal workflows, bolster data management, improve scalability, and result in superior customer and employee experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/164f78a1-f4cd-4f88-b43b-e4d63141dd4d.jpeg","url":"https://www.softwareadvice.co.uk/software/264595/liberty-converse","@type":"ListItem"},{"name":"Surveyapp","position":6,"description":"Surveyapp is a customer and employee experience management software that provides a suite of tools to help businesses gather feedback and insights from customers and employees. The software caters to a range of industries such as airports, shopping centers, hospitals, schools, workplaces, travel and tourism, human resources, retail, and fast food restaurants.\n\nSurveyapp's features include a mobile survey app that can capture feedback even offline, smiley face surveys to gain insights into customer and employee satisfaction, and a survey kiosk for collecting feedback in busy locations. The software also offers email surveys, smiley buttons for real-time feedback, and online conversational surveys. Additionally, Surveyapp provides employee pulse email surveys, a manager app to view feedback, and real-time analytics.\n\nSurveyapp is designed as a comprehensive customer and employee experience management platform. It offers tools to gather feedback through various channels, analyze the data, and take action to drive meaningful interventions. The software helps businesses develop engaged teams and turn customers into champions by addressing CX issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20e5af3e-9817-4639-bb79-eff942f6abbb.png","url":"https://www.softwareadvice.co.uk/software/333734/surveyapp","@type":"ListItem"},{"name":"Feedbear","position":7,"description":"FeedBear is a simple tool that helps companies collect feedback from their customers. Set up your account, customize the CSS and logo, add questions to your campaign, and start collecting feedback from any device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c9800d4-5dc1-4451-8631-951a2c26faad.png","url":"https://www.softwareadvice.co.uk/software/314405/feedbear","@type":"ListItem"},{"name":"Trustmary","position":8,"description":"Trustmary is a cloud-based tool that helps businesses collect, manage, and display reviews in an easy and accessible way. By adding reviews to your website with review widgets, you boost your website’s performance in the search engines and build trust.\n\nTrustmary is designed for marketers and entrepreneurs in small to midsize businesses. \n\nTrustmary offers the following benefits:\n- More customers the website\n- Better understanding of the customer experience through feedback\n- Time is saved for other tasks\n- Reacting to feedback is improved\n\nThe most popular features include:\n- Import reviews from review websites like Google, Yelp, Facebook, and Capterra\n- Collect new reviews\n- Add reviews to your website\n- Use pop-ups, chatbots, and lead generation forms spiced with reviews\n- Collect customer feedback automatically\n- Integrate with your CRM and other daily tools\n- Share reviews on social media","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef904475-6146-4495-b6a8-52e59c45fc63.png","url":"https://www.softwareadvice.co.uk/software/222202/trustmary","@type":"ListItem"},{"name":"UXArmy","position":9,"description":"UXArmy is a cloud-based platform for conducting remote user research. It offers tools for usability testing, user interviews, focus groups, surveys, card sorting, and tree testing. The platform serves a wide range of industries, including product managers, designers, user researchers, and marketing teams in startups, small businesses, mid-market, and enterprise organizations.\n\nThe platform's key features include unmoderated usability testing for mobile apps, websites, and prototypes. Users can recruit participants, gather insights, and iterate their designs. The moderated research capabilities enable teams to conduct in-depth user interviews, focus groups, and other collaborative sessions within a single platform. UXArmy also provides tools for optimizing information architecture, such as card sorting and tree testing, to help users understand how customers organize and navigate content.\n\nOne notable feature of UXArmy is its AI-powered analysis. The platform generates summaries, transcriptions, and sentiment analysis of user feedback, allowing teams to quickly identify key trends and insights. UXArmy also has robust security and compliance measures, including SOC 2 Type II, GDPR, ISO 27001, and HIPAA certifications, providing enterprise-grade assurance for handling sensitive user data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c61c8628-a7f0-4fa6-9c8c-9cd8fe91db78.jpeg","url":"https://www.softwareadvice.co.uk/software/482836/UXArmy-User-Research-platform","@type":"ListItem"},{"name":"ECI Homebuilder Sales & Marketing","position":10,"description":"ECI Homebuilder Sales & Marketing Software is a platform designed to streamline the new home sales process from lead capture to contract closing. It serves production homebuilders, semi-custom builders, custom homebuilders, multi-family developers, build-to-rent builders, and manufactured home builders. The software provides tools that connect marketing efforts, online sales counselors, onsite agents, and design center staff within a unified system.\n\nThe platform includes a homebuilder-specific CRM that centralizes leads from various sources such as websites, digital advertising, and listing portals. It automatically routes and assigns leads in real time. Interactive lot maps offer live inventory status, pricing, floor plans, and elevations in a digital format. Virtual tours allow prospects to explore floor plans and design options through 3D experiences. Automated follow-up capabilities send personalized emails and text messages throughout the buyer journey. Online design selection tools enable buyers to explore finishes and compare pricing before appointments. The software also collects homebuyer feedback with AI-powered sentiment analysis and manages online reputation through Zillow Builder Review syndication.\n\nBuilt-in reporting and AI-driven insights track the path from initial click to closed sale, helping sales leaders identify effective campaigns and communities. The platform offers role-specific workflows for online sales counselors and onsite agents, providing tools for lead qualification and access to buyer history and saved selections. Real-time inventory visibility and connected customer data aim to reduce sales cycle times and improve lead-to-sale conversion rates and buyer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/400e7bf7-7434-4067-8a69-7903d6aecd11.png","url":"https://www.softwareadvice.co.uk/software/541376/ECI-Homebuilder-Sales-Marketing-Software","@type":"ListItem"},{"name":"hello24.ai","position":11,"description":"hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps.\n\nThe platform enables companies to:\n- Improve revenue\n- Re-engage /recover abandoned carts\n- Share products and take orders on WhatsApp\n- Automate cross-sell/re-sell campaigns\n- Deploy marketing campaigns to reach customers on Whatsapp\n- Get more ROI on your marketing spends compared to traditional ads\n- Support customers on chat through our advanced chat automation engine\n- Automate your customer queries.\n\nThe platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.softwareadvice.co.uk/software/362960/hello24-ai","@type":"ListItem"},{"name":"FigPii","position":12,"description":"FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresses and analyze behavior on the website. Features include session replay, polls, customer segmentation, coupon management and analytics. \n\n\nThe application enables marketers to determine the performance of webpages through A/B and split URL testing and create goals to measure campaign success for the targeted audience. Using the heatmaps, marketing teams can visualize visitor's clicks and scrolling patterns, helping them identify the placement of elements. Users can also record and view visitor's actions, check the start and end points and retrieve data based on selected date ranges, duration, page type and more. \n\n\nFigPii offers integration with various third-party applications such as Magento, Google Tag Manager, Drupal, Joomla, Wix and more. It is available on monthly subscriptions and support is provided via documentation and online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff892555-26f9-4958-a33a-c01a59232f7e.png","url":"https://www.softwareadvice.co.uk/software/184906/figpii","@type":"ListItem"},{"name":"Arena","position":13,"description":"Arena provides tools for companies and institutions to increase their audience engagement, allowing them to offer excellent digital experiences on a proprietary platform. Arena Live Chat is a product that allows you to create live chat rooms for any event, enabling users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match your website design.\n\nArena Live Chat can be used for content portals, broadcasting and news media, video streaming, eCommerce and marketplaces, financial institutions, educational institutions, sports organizations, virtual events, gaming, and social and digital communities.\n\nArena is a Live Blog, Live Chat, and social media monitoring platform. By providing real-time digital experiences to the audience, your company can reach more people, start conversations, and improve branding, which increases business revenue.\n\nWith a platform for live blogging, chat rooms, and social monitoring, you’ll create powerful live experiences for users and take back control of the interaction with your audience. This way, visitors and users will spend more time with your content and your brand. This will helps improve your website metrics, increase traffic and conversion, and earn revenue from your website. Arena helps you engage your audience without relying only on social media.\n\nArena’s platform enables you to leverage content, chat rooms, and live interactions to quickly and easily create powerful live experiences for your audience and customers. Create live chat rooms for any event, allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match your website design. Arena Live Blog lets you cover events and news in real-time by creating a timeline to share with your audience. Live Blog is easy to set up and works on any website, no need to ask IT for help.\n\nArena Content Wall help monitor social content in real-time and share everything you want with your audience. With Arena, you can search and find the best user-generated content on social media by searching for hashtags, keywords, accounts, and more. Arena’s platform supports various device types, from desktop to mobile, including Google AMP. The control panel supports 17 languages, expanding to more languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bec2ac79-2bc5-46a4-a442-3a3e6d3023a8.jpeg","url":"https://www.softwareadvice.co.uk/software/321865/Arena","@type":"ListItem"},{"name":"Wiseback","position":14,"description":"Wiseback enables businesses to listen to their customers at all touch points in an omnichannel structure. It allows users to collect real-time feedback and measure with popular CX metrics (CSAT, NPS, CES). Teams can close all loops with management screens and manage end-to-end customer experiences with personalized real-time reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3308cd6-2377-4b17-8337-77efda16ca8a.jpeg","url":"https://www.softwareadvice.co.uk/software/373937/wiseback","@type":"ListItem"},{"name":"youengage","position":15,"description":"youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead generation operations. It enables employees to map customer journeys, interact with customers, manage feedback and generate custom reports.\n\nProfessionals can use the application to create quizzes, automate forms and conduct surveys and polls to engage with customers. Additionally, features of youengage include real-time analytics, a drag-and-drop interface, custom branding, data entry, feedback management, custom templates and more.\n\nyouengage facilitates integration with Zapier, which users can utilize to connect the platform with third-party applications such as Intercom, HubSpot, Airtable, Google Tag Manager, ActiveCampaign and more. Pricing is available on a monthly or yearly subscription and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f434b7c-1fc9-4e9a-873f-9f50df0cc830.jpeg","url":"https://www.softwareadvice.co.uk/software/347223/youengage","@type":"ListItem"},{"name":"Replyco","position":16,"description":"Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox management solution that streamlines customer support processes and helps sellers exceed customer expectations. With Replyco, sellers can conveniently manage and organize their customer messages from multiple marketplaces on a single platform. By consolidating all customer interactions in one place, Replyco eliminates the need to switch between different accounts or systems, saving sellers time and effort.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef347454-10f3-42e1-b709-cdceeabe6d4d.png","url":"https://www.softwareadvice.co.uk/software/438617/replyco","@type":"ListItem"},{"name":"Smaply","position":17,"description":"A new era of journey management is here! Smaply helps organizations of all sizes and industries to manage their customer experience. A dedicated tool for journey management solves many pain points that occur when using whiteboard tools.\n\nBesides personas as the basis to build customer or user journey maps, Smaply also comes with state-of-the-art journey management functionalities. Build your maps in a flexible and intuitive editor, that makes it easy to cluster steps in stages, expand cards over multiple columns, add text, image, emotions and KPIs to a map, as well as opportunities, pain points and solutions. These are then reflected in the portfolio graph, which helps to keep an overview and prioritize. Metrics and KPIs are visualized besides pain points and opportunities. This support you in making informed decisions.\n\nMoreover, Journey Management functionalities include granular user roles, comments on cards, and hierarchies to keep track of the progress in your CX strategy. By being certified with ISO 27001:2022, SOC2 and by being fully GDPR compliant we are ready for enterprises that are keen on moving quickly with procurement. We also offer SSO and hosting on dedicated instances. To advance your team in the methodology of design thinking, customer experience and more, we include trainings and coaching hours in some plans. \n\nRobust realtime collaboration to conduct workshops remotely, Journey Performance indicator to monitor the performance of your maps, and exporting are some other benefits you have when using Smaply. \n\nWe offer tools and knowledge for (future) experience innovators to embed and scale customer centricity in your organization. Founded by the main author of the design and business bestsellers “This is Service Design Thinking” and ‘This is Service Design Doing’, we practice what we preach and apply service design to develop our tools together with our users.\nSmaply is made for journey mapping and journey management. It enables you to work flexibly and customize the structure of your journey maps in a flexible and user-friendly editor – simply create maps the way you want them to be.\nManage customer experience with a complete, yet simple overview of all CX projects going on in an organization and make Smaply the central, accessible, and insightful hub for all your CX endeavors. Easily evaluate and prioritize touchpoints, pain points, and opportunities.\nThe Smaply blog provides you with in-depth knowledge about customer-centered innovation.\nYou can find interviews with various experts in the field, as well as case studies, guides, and much more. There’s a wide variety to be found on the blog, ranging from trending topics in service design and customer experience, as well as tutorials, and industry-specific content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b553e2d-3533-4eda-85f4-f89f9f838682.png","url":"https://www.softwareadvice.co.uk/software/90508/smaply","@type":"ListItem"},{"name":"EvaluAgent","position":18,"description":"EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all customer calls, emails, and chat sessions. EvaluAgent offers customer surveys, automated work queues, evaluations, e-learning, reporting, insights, plus more. It can integrate with existing tools, including CRM, telephony, ticket management systems, and others.  \n\n\nWith this solution, teams can build scorecards for multiple channels, send real-time alerts to team members, record one-to-one meetings, plus more. Agents can review, playback, annotate, and score conversations using the EvaluAgent platform. With speech and text analytics, this solution can identify business-specific words/phrases and classify conversations. Call scoring may include automated compliance checks to ensure industry regulations are maintained. \n\n\nPricing information is provided by EvaluAgent. Support is available via phone, an online knowledge hub, and other resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9862057c-2c1b-4fcc-89ac-220a4580a659.png","url":"https://www.softwareadvice.co.uk/software/134248/evaluagent","@type":"ListItem"},{"name":"Quizell","position":19,"description":"Quizell is a polling software that helps businesses create and distribute product quizzes to gain insights into data about customers, facilitating an increase in consumer base and profits. With Quizell, customers are greeted with a product recommendation quiz whenever they visit business websites. The customer answers enable organizations to generate valuable data to market and create products that appeal to a specific customer base, and improve overall sales numbers.\n\nBusinesses can create an account, upload questions and products to your profile, customize your quiz using our provided templates or have us help you through the use of our gig on Fiverr and embed your quiz on your website and watch your profits soar.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94af2039-6040-45a6-bb2b-a757f77275d9.png","url":"https://www.softwareadvice.co.uk/software/263635/quizell","@type":"ListItem"},{"name":"Dixa","position":20,"description":"Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and engaging conversations.\n\n\nDixa allows your team to deliver instant and continuous service across phone, email, chat and Facebook Messenger all from one screen to build more personal, long-term relationships with your customers.\n\n\nReal-time performance stats, intelligent routing, seamless integrations, automations, customer recognition and much more helps you prioritize your customers and how to give the best possible service every time.\n\n\nAll conversation types are placed into queues and are automatically assigned to the appropriate agent, while conversation data is translated into real-time analytics. Other features include: VoIP, call recording, IVR, call transfer and automatic callback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.softwareadvice.co.uk/software/164962/dixa","@type":"ListItem"},{"name":"Emojot","position":21,"description":"Emojot is a versatile and customizable SaaS platform designed to facilitate customer-focused digital transformation for businesses across multiple industries. The platform aims to improve customer experiences, optimize employee performance, and streamline operations, helping companies remain competitive in the rapidly evolving digital landscape.\n\nThe platform has a variety of capabilities, such as customer experience management (CXM) using innovative emotion sensors for real-time feedback collection, online reputation management for enhancing online reputation, social listening and tracking (SLT) for monitoring, analyzing, and tracking digital conversations, and customer success management (CSM) to optimize revenue and promote customer advocacy.\n\nAdditionally, Emojot offers work-flow management (WFM) to simplify business processes, employee 360-degree performance management to cultivate a culture of ongoing improvement, and employee experience management (EXM) to foster a positive work atmosphere.\n\nThe platform also provides customer complaints management (CCM) and visitor management solution (VMS), which help improve efficiency and user experience.\n\nAnalytics & operations intelligence (AOI) supports the creation of real-time, sophisticated dashboards featuring custom views, as well as powerful data drill-down capabilities and efficient data processing.\n\nEmojot guarantees customization, scalability, and quick deployment to accommodate businesses' specific needs. It also complies with various security standards, including GDPR, HIPAA, and CCPA, to protect both business and customer data. With its wide array of tools and features, Emojot enables businesses to drive customer-focused transformation and achieve success in the digital economy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c375aa0e-49b4-468d-8d67-c5312657fb42.png","url":"https://www.softwareadvice.co.uk/software/402434/emojot","@type":"ListItem"},{"name":"Qualaroo","position":22,"description":"Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties and responses.\n\n\nQualaroo helps users engage with customers based on the actions they’ve taken on the app or website; segment customers on the basis of geographies; and deliver customized content. Software also features variables like search terms or time on page, and the ability to personalize surveys by adding skip logic.\n\n\nQualaroo integrates with  IBM Watson for feedback mining and visualization, and it has mobile applications for iOS and Android. Additionally, Qualaroo also provides  various services such as NPS Survey, webhooks, event and geo targeting, website overlay and design templates.\n\n\nQualaroo subscriptions are offered on a monthly basis, with the support available through email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f51246d0-5852-4d37-9546-5db1614f44b8.png","url":"https://www.softwareadvice.co.uk/software/74382/qualaroo","@type":"ListItem"},{"name":"eShoppingAdvisor","position":23,"description":"eShoppingAdvisor is a web-based review management platform that helps small to midsize eCommerce businesses collect verified customer reviews, manage business visibility and optimize online reputation. \n\neShoppingAdvisor lets businesses display reviews on the eCommerce website and allows retailers to upload discount coupons to optimize sales and manage search engine positioning. It integrates with several third-party content management systems and eCommerce platforms, including Prestashop, Shopify, Magento and WooCommerce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/611e9f18-bb79-4766-83f2-e6dcb71eb784.png","url":"https://www.softwareadvice.co.uk/software/450006/eShoppingAdvisor","@type":"ListItem"},{"name":"NextMe","position":24,"description":"NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform offers tools to streamline operations, enhance the customer experience and provide insights for businesses.\n\nNextMe features include waitlist management, a customizable virtual waiting room and self-check-in capabilities. Businesses can showcase their brand and engage with guests as they wait. Additionally, the platform provides analytics and reporting tools to help businesses understand peak hours, staff accordingly and build customer profiles.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1d0e1261-4c2d-41d4-b924-3a7775c838e4.png","url":"https://www.softwareadvice.co.uk/software/474317/NextMe","@type":"ListItem"},{"name":"Aimtell","position":25,"description":"Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending push notifications. Its key features include customer segmentation, A/B testing, custom branding, conversion tracking and data management.\n\n\neCommerce firms can use the application’s predefined templates to track information and send personalized notifications to customers about abandoned carts and order shipments. It enables publishers to build a subscriber base through audience retargeting and content marketing. It lets users filter website visitors by category and send automated messages in case of flow abandonment. Additionally, Aimtell provides detailed campaign reports on metrics such as clicks and conversions.\n\n\nAimtell uses Zapier to integrate with third-party applications such as Facebook, Twitter and Pinterest. It is a white-label solution, which allows users to customize push notifications with emojis and images. Support is provided via chat and online help desk and pricing is on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4ad1612-0928-4c73-9c30-79bb13434026.png","url":"https://www.softwareadvice.co.uk/software/124666/aimtell","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4574/customer-experience/software?page=9#itemlist","numberOfItems":25}
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