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description: Page 22 - Discover the best Customer Experience Software for your organisation. Compare top Customer Experience Software tools with customer reviews, pricing and free demos.
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title: Page 22 - Best Customer Experience Software - 2026 Reviews, Pricing & Demos
---

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# Customer Experience Software

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## Products

1. [Feedback Survey Kiosk](https://www.softwareadvice.co.uk/software/370380/feedback-survey-kiosk) (0 reviews) — SurveyStance is designed to capture customer and employee feedback without any of the friction. This is done by allow...
2. [Fresh Relevance](https://www.softwareadvice.co.uk/software/325540/fresh-relevance) (0 reviews) — Fresh Relevance is a versatile personalization solution that empowers commerce-driven businesses to create customized...
3. [ReFrame Engage](https://www.softwareadvice.co.uk/software/340004/reframe-engage) (0 reviews) — ReFrame Engage is a customer engagement solution that provides a unique customer experience by allowing businesses to...
4. [Rapidr](https://www.softwareadvice.co.uk/software/241341/rapidr) (0 reviews) — Designed for small to large businesses in consulting, technology and other industries, Rapidr is a cloud-based soluti...
5. [Mobile Service Cloud](https://www.softwareadvice.co.uk/software/260391/mobile-service-cloud) (0 reviews) — Deliver frictionless customer service experiences with Mobile Service Cloud. An easy-to-use solution that helps custo...
6. [Roundesk](https://www.softwareadvice.co.uk/software/383441/roundesk) (0 reviews) — Roundesk is a CRM solution that helps small to large businesses track customer interactions, manage user contacts, ge...
7. [Qmatic](https://www.softwareadvice.co.uk/software/226807/qmatic) (0 reviews) — Qmatic is a cloud-based customer journey management solution that assists with appointment booking for customers and ...
8. [Me-Grow Enterprise](https://www.softwareadvice.co.uk/software/384570/me-grow) (0 reviews) — Me-Grow Enterprise, an AI-powered integrated Insights Management Platform from global market research leader Markelyt...
9. [ER Express](https://www.softwareadvice.co.uk/software/390933/er-express-veterinary-mobile-checkin) (0 reviews) — ER Express is a cloud-based patient registration and check-in system intended for healthcare facilities such as EDs a...
10. [TINT](https://www.softwareadvice.co.uk/software/325083/tint) (0 reviews) — TINT is a cloud-based social content platform that is also an all-in-one social media visual creator. Using templates...
11. [JourneyTrack](https://www.softwareadvice.co.uk/software/380687/journeytrack) (0 reviews) — Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often no...
12. [EthOS](https://www.softwareadvice.co.uk/software/357942/ethos) (0 reviews) — EthOS is an innovative Human Insights Platform that’s revolutionizing the way companies understand customers and thei...
13. [Discoveriez](https://www.softwareadvice.co.uk/software/395745/discoveriez) (0 reviews) — Discoveriez is a Japanese Digital Transformation (DX) solution designed to improve customer-facing operations and opt...
14. [Proto AICX Chat](https://www.softwareadvice.co.uk/software/410693/proto-aicx) (0 reviews) — Proto AICX enables businesses to automate customer support across multiple channels and languages. Proto makes it eas...
15. [KARTE](https://www.softwareadvice.co.uk/software/359735/karte) (0 reviews) — KARTE is a comprehensive business management tool that assists Japan-based organizations with their customer relation...
16. [TRACX](https://www.softwareadvice.co.uk/software/242713/tracx) (0 reviews) — Marketing managers can use the TRACX software to collect feedback from various social media channels and every POS to...
17. [Kimola Cognitive](https://www.softwareadvice.co.uk/software/407803/kimola-cognitive) (0 reviews) — Kimola Cognitive is a no-code machine learning platform that empowers users to obtain feedback from more than 20 sour...
18. [Platform One](https://www.softwareadvice.co.uk/software/408149/platform-one) (0 reviews) — Platform One offers software and services that make understanding human experience simpler than before. You can colle...
19. [Groopit](https://www.softwareadvice.co.uk/software/410364/groopit) (0 reviews) — Groopit makes it easy to crowdsource insights from employees and use that data to solve complex problems with crowd-s...
20. [SankeyJourney](https://www.softwareadvice.co.uk/software/407740/sankeyjourney) (0 reviews) — SankeyJourney is a powerful tool designed for customer journey analysis. It provides an online platform that allows u...
21. [SMG](https://www.softwareadvice.co.uk/software/320063/smg) (0 reviews) — SMG is the industry’s only enterprise-level experience management (XM) platform providing software with a service (Sw...
22. [Blackninja Feedback](https://www.softwareadvice.co.uk/software/418043/blackninja-feedback) (0 reviews) — With Blackninja feedback, gathering feedback from various channels is made easy. You can obtain valuable metrics and ...
23. [Reviewly.ai](https://www.softwareadvice.co.uk/software/422487/reviewly-ai) (0 reviews) — Reviewly.ai harnesses the power of AI technology to simplify the collection and management of Google reviews. It auto...
24. [unitQ](https://www.softwareadvice.co.uk/software/245736/unitq-monitor) (0 reviews) — unitQ is a customer experience management platform that provides real-time insights into product quality and customer...
25. [PAM 360](https://www.softwareadvice.co.uk/software/284645/pam-360) (0 reviews) — PAM 360 is a digital navigation and wayfinding platform for large-scale facilities that provides smarter navigation s...

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## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

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Pricing is based on monthly subscriptions and support is extended via email, chat, FAQs and knowledge portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d01b015-cdbc-490d-89ac-e3dbb7098168.png","url":"https://www.softwareadvice.co.uk/software/241341/rapidr","@type":"ListItem"},{"name":"Mobile Service Cloud","position":5,"description":"Deliver frictionless customer service experiences with Mobile Service Cloud. An easy-to-use solution that helps customer service teams to work together via one Agent Inbox. In this inbox, you receive messages from all channels. Engage with your customer through conversations and provide excellent customer service to attain higher customer satisfaction. Use data insights and customer profiles to enrich your conversations and personalize the customer journey to engage with your customers. It is easy to implement with your own CRM, CPD or other important data sources that you use. \n\nFor your customers, Mobile Service Clouds makes it easy to get in touch with you. Frictionless, fast, personal service - via any channel. \n\nProvide 24/7 service everywhere and answer questions fast without losing quality or personal touch. It is also possible to hand over the chatbot conversation to a human agent on live chat. With the Scripted Chatbot integrated into Mobile Service Cloud you will create a personal experience that is efficient for you and valuable for your customer. The drag-and-drop interface is user-friendly, which means you do not need any coding skills to start building your chatbot.\n\nMobile Service Cloud helps your customer service team to get the most out of customer contact with personalized customer journeys. Your customer data will be directly next to your conversation. These insights help you deliver the right answers, and frictionless customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/577c640c-1dff-4fbf-bf9e-3c9b2cce9a66.png","url":"https://www.softwareadvice.co.uk/software/260391/mobile-service-cloud","@type":"ListItem"},{"name":"Roundesk","position":6,"description":"Roundesk is a CRM solution that helps small to large businesses track customer interactions, manage user contacts, generate reports and more. Whether you are a small business, a large corporation or any other type of organization, you will certainly need to use a toll-free number for your customer service or other phone numbers. Today, there are many providers of toll-free numbers and other business telephone and customer relationship management services. Roundesk helps streamline omnichannel customer relationship management via sentiment analysis, video conferences, coaching tools and machine learning (ML).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027cb8ea-e12f-46e0-9450-5a9707141b8b.png","url":"https://www.softwareadvice.co.uk/software/383441/roundesk","@type":"ListItem"},{"name":"Qmatic","position":7,"description":"Qmatic is a cloud-based customer journey management solution that assists with appointment booking for customers and offers a user-friendly interface for staff and business Intelligence from gathered data to help improve customers’ experience.\n\nThe platform helps with physical queues as well as virtual, mobile and paper tickets, and walk-in visitors along with booked appointments. It includes a remote check-in functionality to enable social distancing. Teams can inform and update visitors via messages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/508557cf-2ea0-4c3e-85ca-bcd19aa2a0b9.png","url":"https://www.softwareadvice.co.uk/software/226807/qmatic","@type":"ListItem"},{"name":"Me-Grow Enterprise","position":8,"description":"Me-Grow Enterprise, an AI-powered integrated Insights Management Platform from global market research leader Markelytics Solutions, is designed to transform how businesses engage with customers and extract actionable insights. At its heart is the Me-Grow Insights Community, a comprehensive solution that consolidates essential research tools into one powerful platform for seamless customer interaction and real-time decision-making.\n\nThe Me-Grow Insights Community offers a flexible space for businesses to engage meaningfully with their customers. It uses a mixed-methodology approach, combining both asynchronous and live features to collect qualitative and quantitative data. With tools such as discussions, polls, surveys, bulletin boards, and more, businesses can gather longitudinal data and uncover deeper insights, all enhanced by AI-powered analytics for greater accuracy and efficiency.\n\nA Unified Suite for Comprehensive Research\nThe Me-Grow Insights Community provides a unified product suite that enables businesses to conduct advanced surveys, online focus group discussions (FGDs), in-depth interviews (IDIs), and manage panels—all within the same platform.\nAdvanced Survey Capabilities: Businesses can deploy surveys using a variety of methods, including email, SMS, WhatsApp, QR codes, and app or website integrations. Real-time analytics and customizable dashboards facilitate smooth quantitative research, all seamlessly integrated with the Community platform for streamlined workflow.\nQualitative Research: Conduct online FGDs and IDIs using built-in tools for digital conferencing, including features such as backroom participation, real-time translation, and media sharing. These features make qualitative research both intuitive and scalable.\nPanel & Project Management: The platform offers powerful panel management tools, allowing businesses to build and manage panels, connect with third-party providers, and run recruitment campaigns. This ensures the effective use of first-party data to build meaningful customer communities and research panels.\n\nMe-Grow Insights Community integrates these capabilities to provide a 360° approach to market research. By combining both qualitative and quantitative methods into one unified platform, businesses can achieve deeper customer insights, access real-time data, and make informed decisions that fuel growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27224ddd-f177-4992-bfec-408be8c77fe9.png","url":"https://www.softwareadvice.co.uk/software/384570/me-grow","@type":"ListItem"},{"name":"ER Express","position":9,"description":"ER Express is a cloud-based patient registration and check-in system intended for healthcare facilities such as EDs and Urgent cares as well as veterinary clinics. ER Express offers a virtual waiting room where patients can wait comfortably online, where they can register through the portal to receive an estimated arrival time. While waiting, clients are kept in the loop via automated SMS messages and emails, two-way texts from staff, and wait time alerts via text or a digital display board in the lobby that shows clients their relative place in line and status updates.\n\nStaff members manage the virtual queue by moving patients from one workflow step to the next, triggering automated alerts. On disposition, a text-based feedback survey can be sent to encourage clients to post their reviews on the facility’s Google listing to improve their online presence and reputation. Staff can also view client feedback as it comes in to address issues, promote patient retention, and run custom reports that give insight into performance and trends.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b328909-7787-4019-93bb-60219aa968c8.png","url":"https://www.softwareadvice.co.uk/software/390933/er-express-veterinary-mobile-checkin","@type":"ListItem"},{"name":"TINT","position":10,"description":"TINT is a cloud-based social content platform that is also an all-in-one social media visual creator. Using templates that are easy to use, users can create engaging content from stills or videos, add text or emojis, and get inspired by trending topics. TINT allows marketers to create engaging visual posts that generate engagement on social media. It has AI-powered scalable content curation technology so they can view what grabs people’s attention before posting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8083601f-70fa-440f-b98a-46ec044e383d.png","url":"https://www.softwareadvice.co.uk/software/325083/tint","@type":"ListItem"},{"name":"JourneyTrack","position":11,"description":"Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise.\nThey don't fully understand how to optimize the end-to-end experience, which efforts will have the greatest impact on the experience, and how to prioritize those efforts. \nFurther, they don't have full visibility about how their customers and related experiences reflect current DEI data.\nLastly, they struggle with democratizing and governing their journey mapping approach to ensure consistency throughout the enterprise. \n\nJourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.\n\nJourneyTrack humanizes customer experiences. We help enterprises deliver world-class customer experiences globally by simplifying how they track, prioritize, democratize and govern their journey mapping approach.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51bd4bc0-5447-46dc-8012-f44a3eda04cd.png","url":"https://www.softwareadvice.co.uk/software/380687/journeytrack","@type":"ListItem"},{"name":"EthOS","position":12,"description":"EthOS is an innovative Human Insights Platform that’s revolutionizing the way companies understand customers and their experiences. \n\nWe empower UX, CX, and Insights teams with advanced tools to capture omnichannel touchpoints, providing real-time insights into experiences, needs, attitudes, and behaviors. \n\nImmerse yourself in the lives of your customers through in-the-moment videos, pictures, and screen recordings, then leverage our generative AI to unearth rich real-world insights. \n\nYou have the flexibility to recruit from your own networks or our extensive participant pool, ensuring you pinpoint your exact target audience. \n\n\nKey Platform Components:\n\nOmnichannel Data Collection: EthOS goes where your customers go so you can capture their experiences, whether they occur at home, in a store, at work, or online. \n\nIn-the-Moment Contextual Insights: EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences. \n\nAI & Automation: EthOS is a true DIY platform that democratizes research through its ease of use. Our generative AI capabilities mean anyone can unlock rich insights with just a few clicks. \n\nStreamlined Research: We’re making qualitative research easy by streamlining the process from participant recruitment to analysis and reporting.\n\nCore Research Methods & Uses:\n\nDiary Studies\nUser Testing\nMobile/Digital Ethnography\nUsability Testing (mobile devices and desktop)\nConcept Testing\nAsynchronous IDIs\nIHUTS / Product Testing\nJobs-To-Be-Done Research\nJourney Mapping\nPersonas\nPath to Purchase\nShop Alongs","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10e8e10a-0db9-4550-be5e-b61e23377752.jpeg","url":"https://www.softwareadvice.co.uk/software/357942/ethos","@type":"ListItem"},{"name":"Discoveriez","position":13,"description":"Discoveriez is a Japanese Digital Transformation (DX) solution designed to improve customer-facing operations and optimize business processes by allowing customers to provide timely and accurate feedback about their experience. Using visualizations and quick access to alerts, companies can detect issues before they become serious or even fatal. Discoveriez’s one-stop platform allows users to collect information from various channels, including telephone, email, chat, and facetime. The collected information is immediately shared across the organization to prevent obscurities, reducing the need for duplicate responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/318f6f4c-980f-4fc0-91f1-84559e92d134.png","url":"https://www.softwareadvice.co.uk/software/395745/discoveriez","@type":"ListItem"},{"name":"Proto AICX Chat","position":14,"description":"Proto AICX enables businesses to automate customer support across multiple channels and languages. Proto makes it easy to get started with CX automation with a simple five-step onboarding process, tutorial videos, and support from our AICX team. Assist your support agents with chatbots that provide multilingual answers to repetitive queries, with leading accuracy for local and mixed languages such as Tagalog, Kinyarwanda, and Twi. Automate chats across multiple channels including Africa's Talking, WhatsApp, LINE and more, and manage them in one place. \n\nLet customers offer instant feedback with surveys conducted directly in the chat window, and automate chat handover to live agents with permissions that match agent availability and your organisational structure. Respondents can include external organisations for consumer protection resolution, or internal departments for more coordinated support. Connect the Proto platform to external databases for compliance with data privacy laws.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ca05211-4fbb-4129-997a-f52149a6b60d.jpeg","url":"https://www.softwareadvice.co.uk/software/410693/proto-aicx","@type":"ListItem"},{"name":"KARTE","position":15,"description":"KARTE is a comprehensive business management tool that assists Japan-based organizations with their customer relations. KARTE allows firms to understand their clients and provide personalized experiences. It can visualize the entire history of all Japan-based customers in databases, allowing them to make informed decisions at any time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2fe00b19-1eec-4006-8ef1-f02cfa09bcd1.jpeg","url":"https://www.softwareadvice.co.uk/software/359735/karte","@type":"ListItem"},{"name":"TRACX","position":16,"description":"Marketing managers can use the TRACX software to collect feedback from various social media channels and every POS touchpoint. It helps them gain real-time insights and understand the user experience, improving customer-driven sales structures. It has machine learning tools for users to scan QR codes and optimize workflow efficiency. It also helps companies achieve improved market visibility by providing tools for customization. The feature set allows experts to create bespoke templates and website landing pages that optimize brand visibility.\n\nTRACX has analytics tools with advanced data processing functions that enable sales teams to gain enhanced visibility into consumer behavior. It provides data analysts with a unified dashboard and text analysis tools to convert unstructured data into meaningful information. The feature set also allows teams to identify process flow bottlenecks and areas of improvement to optimize customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5afb53fd-f8ca-4fed-af14-ef0f838a5e58.jpeg","url":"https://www.softwareadvice.co.uk/software/242713/tracx","@type":"ListItem"},{"name":"Kimola Cognitive","position":17,"description":"Kimola Cognitive is a no-code machine learning platform  that empowers users to obtain feedback from more than 20 sources and automatically classify and evaluate customer feedback and other types of textual data. Some of its noteworthy features consist of web scraping and review collection capabilities, text analysis with entity recognition, free access to pre-built models, the option to create and preserve custom machine learning models, and the ability to convert customer reviews into SWOT analyses, product descriptions, FAQs, and executive summaries using GPT.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2120c6a-bf3d-44d5-956c-8a35f91ee16b.png","url":"https://www.softwareadvice.co.uk/software/407803/kimola-cognitive","@type":"ListItem"},{"name":"Platform One","position":18,"description":"Platform One offers software and services that make understanding human experience simpler than before. You can collect information, understand it, develop improvements, and put them into action all in one location without feeling overwhelmed.  \n\nFor CX teams, we make it simpler than ever to maximise the value of their customer encounters. Enhance client loyalty, boost advocacy, lower service costs, and more.\n\nPlatform One offers concise, action oriented CX programmes that cut through the clutter to assist you in understanding your customers, concentrating on changes, and producing tangible results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edd69338-4764-4041-a54a-83feb2ce9d17.jpeg","url":"https://www.softwareadvice.co.uk/software/408149/platform-one","@type":"ListItem"},{"name":"Groopit","position":19,"description":"Groopit makes it easy to crowdsource insights from employees and use that data to solve complex problems with crowd-solving. Employees can share insights from Teams, Slack, Salesforce, a web browser, or a mobile device. With just three taps, they can share high-quality, quantitative intel in less than a minute.\n\nGroopit aggregates and delivers actionable insights in data feeds and views. Everyone involved has access to the most up-to-date, real-time insights to inform personal choices. Groopit's data access API makes it easy to integrate insights into existing enterprise systems such as Tableau, Microsoft PowerBI, Salesforce, or other existing dashboards. Groopit ensures that teams can leverage employee insights in all the systems decisions are made.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8695ced-19aa-4334-88cc-afaa3f307121.png","url":"https://www.softwareadvice.co.uk/software/410364/groopit","@type":"ListItem"},{"name":"SankeyJourney","position":20,"description":"SankeyJourney is a powerful tool designed for customer journey analysis. It provides an online platform that allows users to create interactive Sankey diagrams or flow charts that help visualize the journey that a customer takes inside an app or a website. The platform is highly customizable, allowing users to upload their data and customize the visualization of the data using various options such as filtering, grouping, and session-level analysis.\n\nThe platform's primary feature is its ability to generate Sankey diagrams or flow charts from data collected by users from their apps or websites. Users upload their data in CSV format, which is then processed by the platform's algorithms to generate the diagrams. The diagrams generated are interactive and highly informative, displaying the journey that a customer takes within an app or website, including the steps involved and the paths are taken.\n\nOne of the main benefits of SankeyJourney is that it offers a highly intuitive and user-friendly interface, allowing users to interact with the diagrams quickly and easily. Users can edit the diagrams using a simple set of tools available on the right-hand side of the screen. These tools allow users to customize the diagrams based on their requirements, enabling them to adjust the number of steps displayed, filter events, group events, specify session duration, and highlight paths by clicking on nodes and segments.\n\nAnother significant benefit of SankeyJourney is its ability to help users clean up their data by grouping redundant events or looping events. Grouping events can help users discover patterns in their customers' journeys and reduce redundancies. For example, events such as Premium_opened, Premium_tapOnPurchase, and Premium_tapOnCancel can be grouped into a single Premium_event, making the diagram less cluttered and more informative. Looping events is another feature that allows users to group successive events as one event. This feature can help remove redundancies in the data, such as when a user triggers the same event multiple times in a row.\n\nThe platform also provides a highly customizable color palette that allows users to customize the color of the diagrams to match their brand. Users can choose from a wide range of colors, making it easy to match their app or website's branding.\n\nSankeyJourney's session-level analysis feature allows users to focus on a specific session, displaying the journey a customer takes within that session. This feature is highly useful for identifying patterns and trends within a single session, which can help users identify areas of improvement and optimize their app or website's user experience.\n\nSankeyJourney's interactive nature allows users to interact with the diagrams in real time, highlighting specific paths or nodes by clicking on them. This feature enables users to drill down into the data and focus on specific parts of the journey, making it easier to identify areas that need improvement.\n\nIn conclusion, SankeyJourney is a highly powerful tool designed to help users analyze their customers' journeys within their app or website. Its customizable nature, and user-friendly interface makes it easy for users to upload their data and create interactive diagrams that provide valuable insights into their customers' journeys. With its wide range of features, including filtering, grouping, and session-level analysis, SankeyJourney is an essential tool for anyone looking to optimize their app or website's user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29b65c86-5a24-41a3-8313-5248c9c877e9.png","url":"https://www.softwareadvice.co.uk/software/407740/sankeyjourney","@type":"ListItem"},{"name":"SMG","position":21,"description":"SMG is the industry’s only enterprise-level experience management (XM) platform providing software with a service (SwaS)—uniquely combining an end-to-end platform with hands-on professional services to improve customer, employee, and brand experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06a8811a-9605-4909-b976-33699eb53d69.png","url":"https://www.softwareadvice.co.uk/software/320063/smg","@type":"ListItem"},{"name":"Blackninja Feedback","position":22,"description":"With Blackninja feedback, gathering feedback from various channels is made easy. You can obtain valuable metrics and use them to make informed decisions that improve customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd72f947-3b05-4811-a57b-676a1e12d8dc.jpeg","url":"https://www.softwareadvice.co.uk/software/418043/blackninja-feedback","@type":"ListItem"},{"name":"Reviewly.ai","position":23,"description":"Reviewly.ai harnesses the power of AI technology to simplify the collection and management of Google reviews. It automates the feedback gathering and response procedures, building trust by generating genuine and positive reviews. By offering AI-crafted review options, Reviewly.ai tackles common customer obstacles like time constraints and writing difficulties, creating a smoother and more effective review process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/62741de9-9ae6-41de-805a-b81b72559b83.png","url":"https://www.softwareadvice.co.uk/software/422487/reviewly-ai","@type":"ListItem"},{"name":"unitQ","position":24,"description":"unitQ is a customer experience management platform that provides real-time insights into product quality and customer sentiment. It is designed for customer support teams, product managers, and executives in SaaS and eCommerce companies. The platform leverages artificial intelligence (AI) technology to analyze customer feedback from multiple sources including app reviews, support tickets, chat logs, and social media.\n\nIt detects quality issues and sentiment changes in real-time, providing alerts so teams can take immediate action. unitQ also aggregates insights over time to provide benchmarks that help teams track how product quality and customer sentiment evolve. Additionally, the application integrates with tools like Slack and Jira to streamline collaboration and issue resolution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39d1a398-f64b-41cb-99c6-909e8bdb991e.png","url":"https://www.softwareadvice.co.uk/software/245736/unitq-monitor","@type":"ListItem"},{"name":"PAM 360","position":25,"description":"PAM 360 is a digital navigation and wayfinding platform for large-scale facilities that provides smarter navigation solutions for smart cities, corporate campuses, university campuses, entertainment districts, airports, and retail centers. It has a digital platform called PAMOS that powers the navigation experience. PAM 360 also offers case studies showing successful deployments in sports/entertainment, education, and smart city environments.  \n\nPAM 360 covers major regions including North America, Europe, and Asia Pacific. In summary, PAM 360 delivers smarter digital navigation tailored for cities, campuses, airports, and other large complexes. It leverages its PAMOS platform to optimize the user experience. With proven deployments globally, PAM 360 streamlines navigation across diverse facilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78bd42a1-b707-47dc-9f37-f49b19acfbb0.png","url":"https://www.softwareadvice.co.uk/software/284645/pam-360","@type":"ListItem"}],"numberOfItems":25}
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