---
description: Page 6 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 6 - Best Live Chat Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) > [Page 6](https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6)

# Live Chat Software

Canonical: https://www.softwareadvice.co.uk/directory/4569/live-chat/software

Page: 6 / 16\
Prev: [Previous page](https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=5)\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=7)

-----

## Products

1. [Smith.ai](https://www.softwareadvice.co.uk/software/146788/smith-ai) — 4.8/5 (29 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
2. [Formilla.com](https://www.softwareadvice.co.uk/software/87842/formilla) — 4.8/5 (29 reviews) — Formilla.com is a cloud-based provider of customer messaging software for sales, marketing, and customer support. Wit...
3. [Chatroll](https://www.softwareadvice.co.uk/software/115470/chatroll) — 4.3/5 (29 reviews) — Chatroll is a chat software that enables businesses to improve audience engagement by conducting online training, mee...
4. [Community SMS Marketing Platform](https://www.softwareadvice.co.uk/software/201430/community) — 4.8/5 (29 reviews) — Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging. Tex...
5. [Botsify](https://www.softwareadvice.co.uk/software/346659/botsify) — 4.6/5 (29 reviews) — Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personali...
6. [Leadoo](https://www.softwareadvice.co.uk/software/107403/leadoo) — 4.6/5 (29 reviews) — Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and...
7. [FocalScope](https://www.softwareadvice.co.uk/software/20187/focalscope) — 5.0/5 (28 reviews) — FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketi...
8. [Provide Support](https://www.softwareadvice.co.uk/software/11158/provide-support) — 4.6/5 (28 reviews) — Provide Support is a hybrid live chat and real-time website visitor monitoring solution that helps support teams in o...
9. [Chatfuel](https://www.softwareadvice.co.uk/software/170185/chatfuel) — 4.3/5 (28 reviews) — Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook...
10. [Helpwise](https://www.softwareadvice.co.uk/software/348193/helpwise) — 4.7/5 (27 reviews) — Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different ...
11. [GoSquared](https://www.softwareadvice.co.uk/software/77916/gosquared) — 4.9/5 (27 reviews) — Award-winning software for subscription businesses to manage the full lifecycle of their customers. The platform offe...
12. [Callbridge](https://www.softwareadvice.co.uk/software/263182/callbridge) — 4.5/5 (26 reviews) — Callbridge is an online meeting software. Meeting transcriptions are powered by AI. Callbridge can automatically reco...
13. [Trengo](https://www.softwareadvice.co.uk/software/355824/trengo) — 4.1/5 (26 reviews) — We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. ...
14. [Engati](https://www.softwareadvice.co.uk/software/93800/engati) — 4.0/5 (25 reviews) — The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent...
15. [TourOpp GO](https://www.softwareadvice.co.uk/software/349594/touropp-go) — 4.8/5 (25 reviews) — TourOpp was created with customers in mind, creating a quick and efficient way to streamline communication with the u...
16. [Boost.AI](https://www.softwareadvice.co.uk/software/118473/boost-ai) — 4.8/5 (23 reviews) — boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for securi...
17. [Liberty Converse](https://www.softwareadvice.co.uk/software/264595/liberty-converse) — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
18. [2Chat](https://www.softwareadvice.co.uk/software/394157/2chat) — 5.0/5 (23 reviews) — 2Chat is an omnichannel platform unifying cloud telephony \& WhatsApp (WABA) in a multi-agent inbox. Launch bulk c...
19. [hello24.ai](https://www.softwareadvice.co.uk/software/362960/hello24-ai) — 4.7/5 (22 reviews) — hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on What...
20. [eBanqo](https://www.softwareadvice.co.uk/software/344298/ebanqo) — 4.2/5 (22 reviews) — eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their service...
21. [Arena](https://www.softwareadvice.co.uk/software/321865/Arena) — 4.5/5 (22 reviews) — Arena provides tools for companies and institutions to increase their audience engagement, allowing them to offer exc...
22. [charles](https://www.softwareadvice.co.uk/software/404833/charles) — 4.4/5 (21 reviews) — The Ask \& Order service allows businesses to answer client queries via WhatsApp and help potential customers with...
23. [Replyco](https://www.softwareadvice.co.uk/software/438617/replyco) — 4.7/5 (21 reviews) — Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox ma...
24. [iAdvize](https://www.softwareadvice.co.uk/software/457231/iAdvize) — 4.2/5 (21 reviews) — iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for ...
25. [Acquire](https://www.softwareadvice.co.uk/software/100415/acquire-hd) — 5.0/5 (20 reviews) — Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live ...

-----

Page: 6 / 16\
Prev: [Previous page](https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=5)\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=7)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [All Categories](https://www.softwareadvice.co.uk/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice UK","url":"https://www.softwareadvice.co.uk/","@type":"WebSite","@id":"https://www.softwareadvice.co.uk/#website","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Live Chat Software","description":"Page 6 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6","about":{"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6#itemlist"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software","@type":"ListItem"},{"name":"Page 6","position":3,"item":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 6 - Best Live Chat Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Smith.ai","position":1,"description":"Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help businesses better capture leads and help clients without increasing internal headcount. \n\n\nSmith.ai's AI call answering product, AI Receptionist handles any call scenario with ease and natural conversation flow, collecting information, answering questions, qualifying leads, booking appointments and more. AI Receptionist handles complex calls with ease, and seamlessly transfers to our highly trained human receptionists when requested or needed. Custom playbooks tailored to your unique workflows ensure quality call experiences, personalized to fit your brand. Every AI Receptionist plan includes lead qualification & intake, spam blocking, English & Spanish fluency, rich business insights, free white-glove setup, call recordings & transcripts, & free CRM integrations. Smith.ai integrates extensively with your systems for deeply context-aware calls.\n\n\nSmith.ai's 24/7 Virtual Receptionists are North America-based human receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; perform conflict checks; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients.\n\n\nAll plans come with a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.softwareadvice.co.uk/software/146788/smith-ai","@type":"ListItem"},{"name":"Formilla.com","position":2,"description":"Formilla.com is a cloud-based provider of customer messaging software for sales, marketing, and customer support. With a combination of Live Chat and marketing automation tools in one powerful platform, Formilla is an efficient way to communicate with your customers. \n\n\nEasily install Formilla to any website to chat with website visitors right away, with mobile apps available for Android and iPhone devices when you're on the go. Use real-time visitor monitoring to see active visitors, what webpages they are viewing, and initiate chats with them to answer pre-sales questions or provide proactive support.  Automatically increase engagement by greeting customers using time-based triggers to pop-up on any webpage of your site.  \n\n\nHelper Chat Bots use Artificial Intelligence to answer commonly asked questions at any time, day or night.  Consistently train your bot to learn to answer additional questions, freeing up time to focus on other tasks while providing immediate support to your customers.  \n\n\nUse marketing automation tools to target customers with custom In-App pop-up messages that encourage a given action, and keep customers coming back to your website with automatic email messaging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f999c1e-813d-4f96-a40e-aea285f63bd0.png","url":"https://www.softwareadvice.co.uk/software/87842/formilla","@type":"ListItem"},{"name":"Chatroll","position":3,"description":"Chatroll is a chat software that enables businesses to improve audience engagement by conducting online training, meetings, seminars, and more. The solution provides tools for optimizing the goal conversion rate and creating a personalized event page for expanding the customer base.\n\n\nThe cloud-based software allows entrepreneurs to utilize the analytics dashboard for understanding the viewer’s behavior in the ongoing live seminar. With Chatroll, promoters can create live question and answer (QnA) sessions to gather all the customer queries and gain control of the online discussion. Additionally, it lets businesses configure chat interfaces in multiple languages, which helps them to reach a large audience from across the globe.\n\n\nChatroll facilitates integration with various websites, videos, and CMS platforms such as WordPress, Joomla, and more. The pricing of the product is available on a monthly basis. Support is extended via FAQs, email, and online documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/020bde5f-a6aa-456c-9d0e-9e65814ae738.png","url":"https://www.softwareadvice.co.uk/software/115470/chatroll","@type":"ListItem"},{"name":"Community SMS Marketing Platform","position":4,"description":"Community is a trusted SMS marketing channel that connects businesses with their audience through text messaging.\n\nTexting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Your audience is looking for a connection with humans, not bots. Community is focused on privacy and values trust, for you and your audience.\n\nAnything you can send in a text message you can send through Community. It lets you share photos, videos, audio notes, gifs, emojis, links, and text. The features allow you to segment the audience by age, location, interest, and other criteria.\n\nAvoid the algorithms of social media and spam in your email inbox. See why thousands of entrepreneurs, small businesses, and brands use Community to text with their audience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/802b5bdd-b686-4c26-9e99-10062c0ad201.png","url":"https://www.softwareadvice.co.uk/software/201430/community","@type":"ListItem"},{"name":"Botsify","position":5,"description":"Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Facebook Messenger, and email to manage all communication channels from one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23e42551-5be3-4f4d-893a-681ff997a69e.png","url":"https://www.softwareadvice.co.uk/software/346659/botsify","@type":"ListItem"},{"name":"Leadoo","position":6,"description":"Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information about visitors’ interests, accessed pages, online interaction, and click history in unique user profiles for future reference.\n\nLeadoo allows businesses to design and deploy a variety of bots such as InpageBot for lead generation, online sales, customer support, job interviews or event registrations, ChatBot for live customer interaction, VisualBot for conducting, polls, surveys, or voting, and CallbackBot to capture customer information. Features include advertising management, custom domains, API access, interactive dashboard, lead nurturing, and more. The solution also includes messaging functionality, which lets marketers engage with prospects via live chat and messaging applications, and handle communications across WhatsApp, Facebook Messenger or websites via a centralized portal.\n\nLeadoo provides insights into visitors' behavior and interests, competitors, and online interactions via graphs and analytics, enabling managers to identify customer needs and optimize conversation flows. It also supports integrations with various third-party applications such as Salesforce, HubSpot, Shopify, Marketo, and Mailchimp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f345a9-6125-4bfb-a078-7216abfcb538.png","url":"https://www.softwareadvice.co.uk/software/107403/leadoo","@type":"ListItem"},{"name":"FocalScope","position":7,"description":"FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketing, survey management and a live chat tool.\n\n\nWith FocalScope’s email ticketing module, a ticket number is assigned to each incoming email. This ticket number allows users to track email history through a ticket history log, which includes who read what email and what action they took after doing so. Users can assign tickets to employees, and tickets can be re-assigned at any point.\n\n\nFocalScope lets users create email response templates and set up automated responses. When tickets come in, they are automatically assigned to a staff member’s queue, and maximum limits can be set on queues to avoid overloading any one employee.\n\n\nThis software also includes a live chat feature. Users are able to engage in multiple live chat sessions at once. When customers request live chats after business hours, a log of that request is created so that users can follow up with customers later.\n\n\nFocalScope is available on a per user per month basis. It services all industries and is platform-agnostic. Mobile apps for Android and iOS are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c5df2cd-f5a4-48c0-96d8-40e0d081819f.png","url":"https://www.softwareadvice.co.uk/software/20187/focalscope","@type":"ListItem"},{"name":"Provide Support","position":8,"description":"Provide Support is a hybrid live chat and real-time website visitor monitoring solution that helps support teams in organizations to manage chat invitations, push pages, call transfers, canned answers and more. The solution can either be accessed via web browsers or deployed on-premise.\n\n\nKey features apart from real-time visitor monitoring include customization and branding, native operator consoles, spell checker, auto-changing chat icon, multilingual support and web page push capability. Provide Support is suited for a wide variety of business sizes and industries such as insurance, pharmacy, real estate, travel and web designing and hosting.\n\n\nAdditionally, Provide Support includes live chat features, like agent-to-agent chats, the ability to transfer ongoing chats between agents, automatic emailing of chat transcripts and supports integration with Google Analytics. iOS and Android are both supported.\n\n\nServices are offered on a monthly subscription basis that includes support via email, product videos and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0af94b8-f37f-4d85-8e79-74eafa3cb6eb.jpeg","url":"https://www.softwareadvice.co.uk/software/11158/provide-support","@type":"ListItem"},{"name":"Chatfuel","position":9,"description":"Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. Users can send automated responses for frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries.\n\n\nChatfuel allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets. Users can utilize the customer relationship management (CRM) module to store contact information and create customer segments based on specific parameters/attributes. Additionally, managers can configure AI rules, enabling chatbots to recognize specific phrases, emojis or emotions.\n\n\nChatfuel comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on monthly subscriptions and support is extended via FAQs, live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89a2a206-5f30-4d95-942c-3b2f4784995a.png","url":"https://www.softwareadvice.co.uk/software/170185/chatfuel","@type":"ListItem"},{"name":"Helpwise","position":10,"description":"Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different channels like Email, Live Chat, SMS, Whatsapp, Facebook, Twitter and much more!\n\nSales & Support reps can use Helpwise to collaborate on customer conversations and improve their workflow but running automation rules. \n\nHelpwise also has features like reports & analytics that allow managers to see the performance of their team members and accordingly set KPIs for them and also see communication volume trends.\n\nHelpwise allows customer-facing teams to own the whole customer communication experience by providing features like Forms, CSAT, Help Centers & more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b51a86ce-8281-4641-8812-ab428516fd8d.png","url":"https://www.softwareadvice.co.uk/software/348193/helpwise","@type":"ListItem"},{"name":"GoSquared","position":11,"description":"Award-winning software for subscription businesses to manage the full lifecycle of their customers. \n\nThe platform offers advanced analytics and multi-channel messaging to better understand, segment and engage with customers. \n\nIt offers intuitive real-time web analytic dashboards to better understand web traffic for customer acquisition.\n\nGoSquared also provides intelligent live chat software to capture more of that traffic to sign-ups. \n\nPricing is based on a monthly subscription and support is extended via live chat, email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff9d6c19-7545-47dc-9c64-1a42807a2a69.png","url":"https://www.softwareadvice.co.uk/software/77916/gosquared","@type":"ListItem"},{"name":"Callbridge","position":12,"description":"Callbridge is an online meeting software. Meeting transcriptions are powered by AI. Callbridge can automatically record your meetings and create transcriptions. Its complex algorithms identify different speakers and is able to give a sentiment analysis for your entire meeting. There are zero downloads. Simply copy and paste your meeting URL into your internet browser. No downloads for any parties, not even the host. Brand your portal and conference calls with our easy-to-use branding tool. Upload your logo and colours and even get a custom greeting. Make your brand front and centre!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8259d473-f451-45fb-9888-f9fcfc75eeb3.png","url":"https://www.softwareadvice.co.uk/software/263182/callbridge","@type":"ListItem"},{"name":"Trengo","position":13,"description":"We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth.\n\nAutomate repetitive work to unleash meaningful conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fb749e8-c53d-4041-b3f4-49fc6eb69012.png","url":"https://www.softwareadvice.co.uk/software/355824/trengo","@type":"ListItem"},{"name":"Engati","position":14,"description":"The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. \n\nIt empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, & private labeling. \n\nUsing Engati you can leverage the power of machine learning, NLP/NLU to design.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18ecaf78-a169-4b0a-a8d8-d840c34d81b0.jpeg","url":"https://www.softwareadvice.co.uk/software/93800/engati","@type":"ListItem"},{"name":"TourOpp GO","position":15,"description":"TourOpp was created with customers in mind, creating a quick and efficient way to streamline communication with the use of automated SMS. Just by sending messages via SMS users can increase bookings, generate more reviews, and lower their costs when it comes to customer service, without compromising on quality.\n\nTour and Activity operators have been able to save time and money with TourOpp, allowing them to focus more of their time on delivering great experiences for their customers. \n\nTourOpp allows users to not only send booking confirmations and quick reminders, but important information that their customers may need like, links to their meeting location or review platforms. Furthermore, TourOpp helps to give users the opportunity to better their customer service by allowing customers to ask questions and get a helpful response at any given time via the 24/7 smart chatbot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6df77be-2aec-4c68-b23c-7ec6a5e7be7a.png","url":"https://www.softwareadvice.co.uk/software/349594/touropp-go","@type":"ListItem"},{"name":"Boost.AI","position":16,"description":"boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.\n\nProven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/928ca7d0-f6cb-4eed-8aa4-1e54a7c65dc6.png","url":"https://www.softwareadvice.co.uk/software/118473/boost-ai","@type":"ListItem"},{"name":"Liberty Converse","position":17,"description":"Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world.\n\nOur premier Liberty Converse cloud contact centre solution transforms the way businesses interact with their customers and teams by leveraging AI-driven self-service and process automation, along with integrated workflows and CRM systems.\n\nLiberty Converse is designed for rapid deployment, seamless integration, and it elevates the customer and employee experience across various business areas, including back office and helpdesk operations. It integrates process automation and offers tools for swift application development, bridging different CRM systems, breaking down data silos, and refining customer service operations.\n\nThese features enhance internal workflows, bolster data management, improve scalability, and result in superior customer and employee experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/164f78a1-f4cd-4f88-b43b-e4d63141dd4d.jpeg","url":"https://www.softwareadvice.co.uk/software/264595/liberty-converse","@type":"ListItem"},{"name":"2Chat","position":18,"description":"2Chat is an omnichannel platform unifying cloud telephony & WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80f06b12-2d1a-4a7d-b1e1-72e15f8c7ead.png","url":"https://www.softwareadvice.co.uk/software/394157/2chat","@type":"ListItem"},{"name":"hello24.ai","position":19,"description":"hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps.\n\nThe platform enables companies to:\n- Improve revenue\n- Re-engage /recover abandoned carts\n- Share products and take orders on WhatsApp\n- Automate cross-sell/re-sell campaigns\n- Deploy marketing campaigns to reach customers on Whatsapp\n- Get more ROI on your marketing spends compared to traditional ads\n- Support customers on chat through our advanced chat automation engine\n- Automate your customer queries.\n\nThe platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.softwareadvice.co.uk/software/362960/hello24-ai","@type":"ListItem"},{"name":"eBanqo","position":20,"description":"eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, Webchat and Facebook Messenger.\n\nIf you'd like a platform that aggregates chats from all channels, enabling you to respond to them from one dashboard or an AI chatbot that responds to inquiries 24/7, giving you more time to focus on important tasks, you'd like eBanqo Messenger.\n\nIn addition to these, you can automate workflows that enable your customers to self-serve, either to complete purchases or to resolve issues without speaking to anyone.\n\nOther benefits include Push notifications feature to enable you to send broadcast messages from one central platform to different messaging channels like WhatsApp, Facebook Messenger, Twitter and Instagram, a mobile app to enable you to chat with customers anywhere, anytime and integration into back-end systems and third-party apps including popular CRM like Zoho, Hubspot and Zendesk","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.softwareadvice.co.uk/software/344298/ebanqo","@type":"ListItem"},{"name":"Arena","position":21,"description":"Arena provides tools for companies and institutions to increase their audience engagement, allowing them to offer excellent digital experiences on a proprietary platform. Arena Live Chat is a product that allows you to create live chat rooms for any event, enabling users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match your website design.\n\nArena Live Chat can be used for content portals, broadcasting and news media, video streaming, eCommerce and marketplaces, financial institutions, educational institutions, sports organizations, virtual events, gaming, and social and digital communities.\n\nArena is a Live Blog, Live Chat, and social media monitoring platform. By providing real-time digital experiences to the audience, your company can reach more people, start conversations, and improve branding, which increases business revenue.\n\nWith a platform for live blogging, chat rooms, and social monitoring, you’ll create powerful live experiences for users and take back control of the interaction with your audience. This way, visitors and users will spend more time with your content and your brand. This will helps improve your website metrics, increase traffic and conversion, and earn revenue from your website. Arena helps you engage your audience without relying only on social media.\n\nArena’s platform enables you to leverage content, chat rooms, and live interactions to quickly and easily create powerful live experiences for your audience and customers. Create live chat rooms for any event, allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match your website design. Arena Live Blog lets you cover events and news in real-time by creating a timeline to share with your audience. Live Blog is easy to set up and works on any website, no need to ask IT for help.\n\nArena Content Wall help monitor social content in real-time and share everything you want with your audience. With Arena, you can search and find the best user-generated content on social media by searching for hashtags, keywords, accounts, and more. Arena’s platform supports various device types, from desktop to mobile, including Google AMP. The control panel supports 17 languages, expanding to more languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bec2ac79-2bc5-46a4-a442-3a3e6d3023a8.jpeg","url":"https://www.softwareadvice.co.uk/software/321865/Arena","@type":"ListItem"},{"name":"charles","position":22,"description":"The Ask & Order service allows businesses to answer client queries via WhatsApp and help potential customers with their concerns directly on the product detail page or in their retargeting ads. Charles assists marketing teams in solving doubts and guiding clients towards purchasing decisions. \n\nIt lets them provide adequate information to customers, helping them complete the process and promoting in-chat conversions. The software enables entities to increase the customer lifetime value (CLV) and impact the Net Promoter Score (NPS) through streamlined client support.\n\nCharles lets businesses immediately answer their clients directly through chat templates and automation. They can also reach out to their customers to facilitate reorders, after-sales services, and reviews after each purchase. It integrates Messenger APIs with e-commerce backends to bring company product catalogs & checkouts into conversational layouts and platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52c4f136-d949-4521-9058-ddacccbde0ed.png","url":"https://www.softwareadvice.co.uk/software/404833/charles","@type":"ListItem"},{"name":"Replyco","position":23,"description":"Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox management solution that streamlines customer support processes and helps sellers exceed customer expectations. With Replyco, sellers can conveniently manage and organize their customer messages from multiple marketplaces on a single platform. By consolidating all customer interactions in one place, Replyco eliminates the need to switch between different accounts or systems, saving sellers time and effort.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef347454-10f3-42e1-b709-cdceeabe6d4d.png","url":"https://www.softwareadvice.co.uk/software/438617/replyco","@type":"ListItem"},{"name":"iAdvize","position":24,"description":"iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for shoppers that helps retailers achieve optimized conversion rates. It provides support that gives shoppers the information and content they need to buy with confidence. It also offers copilot for agents that helps brands streamline agent productivity and optimize service quality with a unified agent desktop.\n\nWith the product discovery feature, the copilot suggests products tailored to each shopper’s unique needs to optimize conversion rates. It also offers AI-enabled prompts that anticipate shoppers’ questions and invites them to engage.\n\nThe copilot also addresses product information questions by automatically offering instant and reliable answers. The tool responds to order tracking requests and common FAQs by providing automated answers to questions about delivery status, return conditions and payment methods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c2c14db-3a4b-4af4-b9e3-67cc0335dd06.png","url":"https://www.softwareadvice.co.uk/software/457231/iAdvize","@type":"ListItem"},{"name":"Acquire","position":25,"description":"Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share.\n\n\nAcquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices.\n\n\nSee all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly. \n\n\nIntegrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create campaign triggers and customize chat routing amongst teams. Track all your customer communication across multiple channels in a single timeline and respond instantly from one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59e17f3e-c540-41a7-80ef-3c52fe71f627.png","url":"https://www.softwareadvice.co.uk/software/100415/acquire-hd","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=6#itemlist","numberOfItems":25}
</script>