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description: Page 4 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Live Chat Software - 2026 Reviews, Pricing & Demos
---

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# Live Chat Software

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## Products

1. [SmatBot](https://www.softwareadvice.co.uk/software/147070/smatbot) — 4.6/5 (74 reviews) — SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including e...
2. [Zipteams](https://www.softwareadvice.co.uk/software/364454/zipteams1) — 4.7/5 (73 reviews) — Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make sm...
3. [Chatbase](https://www.softwareadvice.co.uk/software/426065/chatbase) — 4.3/5 (73 reviews) — Unlock the full potential of Chatbase and effortlessly create a tailored chatbot powered by ChatGPT, perfectly aligne...
4. [ManyChat](https://www.softwareadvice.co.uk/software/95684/manychat) — 4.6/5 (72 reviews) — ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through s...
5. [LiveHelpNow](https://www.softwareadvice.co.uk/software/102419/livehelpnow-crm) — 4.6/5 (72 reviews) — LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazin...
6. [Zenvia](https://www.softwareadvice.co.uk/software/383744/zenvia) — 4.5/5 (71 reviews) — Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer serv...
7. [Brosix](https://www.softwareadvice.co.uk/software/100310/brosix-remote-work) — 4.6/5 (71 reviews) — Brosix: Business Messaging That Just Works Brosix is a cloud-based messaging platform that helps teams communicate qu...
8. [Landbot](https://www.softwareadvice.co.uk/software/120907/landbot) — 4.4/5 (70 reviews) — Landbot is a no-code AI Agent builder designed for revenue teams who need autonomous, high-converting lead workflows ...
9. [Customerly](https://www.softwareadvice.co.uk/software/367881/customerly) — 4.5/5 (70 reviews) — Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Power...
10. [Wing](https://www.softwareadvice.co.uk/software/224578/wing) — 4.8/5 (69 reviews) — Wing has the world's best talent ready for you\! Use your dedicated assistant to help you focus on your core activitie...
11. [ChatBot](https://www.softwareadvice.co.uk/software/172837/chatbot) — 4.6/5 (66 reviews) — ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants ...
12. [Chaport](https://www.softwareadvice.co.uk/software/344629/chaport) — 4.9/5 (63 reviews) — Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with...
13. [Partoo](https://www.softwareadvice.co.uk/software/357727/partoo) — 4.5/5 (56 reviews) — At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help ...
14. [Froged](https://www.softwareadvice.co.uk/software/180817/froged) — 4.5/5 (56 reviews) — FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and pr...
15. [Botsplash](https://www.softwareadvice.co.uk/software/121036/botsplash) — 4.5/5 (55 reviews) — Botsplash is a live chat solution designed to help businesses in the mortgage, real estate, automotive, insurance, an...
16. [ProProfs Chat](https://www.softwareadvice.co.uk/software/19787/live2support) — 4.8/5 (53 reviews) — Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both...
17. [Ideta](https://www.softwareadvice.co.uk/software/196021/ideta) — 4.8/5 (53 reviews) — Ideta is the no-code platform that lets companies easily build powerful AI agents. Multi-AI by design, it supports th...
18. [Re:amaze](https://www.softwareadvice.co.uk/software/63529/reamaze) — 4.8/5 (53 reviews) — Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert ...
19. [respond.io](https://www.softwareadvice.co.uk/software/66713/rocketbots1) — 4.6/5 (52 reviews) — Respond.io is customer conversation management platform built to help B2C businesses generate more leads and maximize...
20. [typedesk](https://www.softwareadvice.co.uk/software/469761/typedesk) — 4.6/5 (49 reviews) — typedesk is a web-based text expander and keyboard automation application that helps businesses of all sizes maintain...
21. [Dashly](https://www.softwareadvice.co.uk/software/208579/dashly) — 4.7/5 (47 reviews) — Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and ana...
22. [Giosg](https://www.softwareadvice.co.uk/software/323055/giosg) — 4.5/5 (45 reviews) — Giosg is an artificial intelligence-enabled sales acceleration software designed to help businesses increase conversi...
23. [Ocelot](https://www.softwareadvice.co.uk/software/242895/ocelot) — 4.7/5 (44 reviews) — Ocelot is a cloud-based communication platform that helps educational institutes engage with the students and manage ...
24. [Kommunicate](https://www.softwareadvice.co.uk/software/110163/kommunicate) — 4.6/5 (43 reviews) — Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communication...
25. [INSIDE](https://www.softwareadvice.co.uk/software/137005/inside) — 4.6/5 (41 reviews) — INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance secto...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

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Copy-paste information from non-downloadable sources like emails and text messages to further enhance its capabilities.\n\nElevate your chatbot's knowledge by enabling it to crawl your website for relevant answers, delivering exceptional support responses.\n\nTailoring your chatbot's appearance is a breeze with Chatbase's intuitive customization options. Add a profile picture, select from light or dark themes, and modify text bubble styles. Customize the chatbot's opening greeting to introduce itself, offer assistance, or provide diverse solutions.\n\nEnhance user experiences by incorporating frequently asked questions as \"suggested messages,\" allowing users to find answers swiftly without burdening your support team.\n\nSimplify integration by embedding the chatbot as a widget or iframe on your website using straightforward HTML code. Maintain control by specifying authorized domains, ensuring your chatbot operates exclusively where you intend.\n\nLeverage the Chatbase API to establish seamless communication with your chatbot from any application, streamlining your workflow and enhancing efficiency.\n\nBy supercharging your chatbot with ChatGPT, users will find the answers they seek right at their fingertips, making for a seamless experience. (\"And I didn't even have to request to speak with a manager!\")\n\nChatbase equips you with a comprehensive toolkit to create, train, and integrate your chatbot, drawing from both online and offline data sources, effortlessly enhancing your website's capabilities.\n\nRevolutionize your customer service with Chatbase and redefine the way you engage with your audience. Elevate your brand's chatbot experience today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.softwareadvice.co.uk/software/426065/chatbase","@type":"ListItem"},{"name":"ManyChat","position":4,"description":"ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through social media platforms and text messaging. Key features include message broadcasting, drip marketing, A/B testing, audience segmentation and lead conversion.\n\n\nThe solution comes with a drag-and-drop interface, which allows businesses to design custom chatbots using predefined templates. Employees can use the solution to interact with prospects, capture contact information such as name, email address or phone number and add tags to audience groups as per actions performed. It includes a pause automation feature, which enables agents to stop incoming bot messages for a particular period while communicating with a single subscriber.\n\n\nManyChat offers integration with various third-party applications such as Google Sheets, Shopify, MailChimp, PayPal, Integromat, ConvertKit, ActiveCampaign and more. It comes with a mobile app for iOS. The solution is available on monthly subscriptions and support is provided via email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7afa98c-c3d7-4c10-8ba7-bcdd21d09b12.png","url":"https://www.softwareadvice.co.uk/software/95684/manychat","@type":"ListItem"},{"name":"LiveHelpNow","position":5,"description":"LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your customer support, contact center, lead generation, and help desk needs.\n\nWith LiveHelpNow’s omnichannel capabilities, your team will be able to communicate with customers via any channel all while receiving one streamlined communication history. Communication channels include live chat, SMS text-to-chat, chatbots, Facebook messenger, email, and VoIP call.\n\nAvailable tools include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, email management, VoIP call management and more!\n\nYou’ll also get the most out of your existing tools by integrating with your CRM, CMS, knowledge base, and social media.\n\nYou can purchase knowledge base, live chat, and help desk applications on a standalone basis or bundled into one integrated help desk suite.\n\nQuick, easy installation. No setup fees or contract. Free training and 24/7 support.\n\nTrusted by over 8000 businesses worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.softwareadvice.co.uk/software/102419/livehelpnow-crm","@type":"ListItem"},{"name":"Zenvia","position":6,"description":"Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. \n\nWith WhatsApp, SMS, email, and other integrated channels, you can centralize communication and ensure a seamless customer journey. Our automated chatbots and full AI capabilities optimize service, generate qualified leads, and boost the productivity of sales and support teams. \n\nThe solution also features powerful integrations that connect systems and data, simplifying operations and eliminating the need for multiple vendors. From the first contact to post-sale, you accelerate processes, reduce costs, and improve results. \n\nAdditionally, smart dashboards and centralized analytics provide strategic insights for quick decision-making, helping your company grow and delight customers at every interaction.\n\nBenefits\n- End-to-end multichannel communication\n- Conversational journey, be where your customer is: WhatsApp, chatbots, SMS, RCS\n- Fast and seamless experience\n- Efficient customer journey\n- Data monitoring and analytics","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c91e619a-a113-4569-a2d8-11de30e6e2b3.png","url":"https://www.softwareadvice.co.uk/software/383744/zenvia","@type":"ListItem"},{"name":"Brosix","position":7,"description":"<p>Brosix: Business Messaging That Just Works</p>\n\n<p>Brosix is a cloud-based messaging platform that helps teams communicate quickly, clearly, and without distractions. 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You can organize communication by department, project, or topic, keep everyone aligned through broadcast messages and group chats, and bring in rich media like files, screenshots, voice messages, and screen sharing without switching apps.</p>\n\n<p>What You Can Do with Brosix</p>\n<p>- Chat in real time – One-to-one or group chats with support for replies, mentions, and message labels.</p>\n\n<p>- Send anything you need – Share files of any size, screenshots, screen shares, or voice and video calls.</p>\n\n<p>- Stay organized – Create custom chat rooms for teams or topics, and use labels to categorize important messages.</p>\n\n<p>- Reach everyone at once – Use broadcast messages to send updates to your entire team instantly.</p>\n\n<p>- Manage with ease – Use the web-based Control Panel to manage accounts, control access to features, view activity, and customize communication rules.</p>\n\n<p>Integrates with Your Workflow</p>\n<p>Brosix works with 5,000+ other apps via Zapier, Make, viaSocket, and Integrately, helping you automate notifications, alerts, and routine updates. Whether you want to notify the team when a form is submitted, a deal is closed, or a new ticket is created—Brosix adapts to your workflow.</p>\n\n<p>Available Everywhere</p>\n<p>Brosix runs on Windows, macOS, Linux, Android, iOS, and modern web browsers, allowing your team to stay connected across devices, whether in the office or on the move.</p>\n\n<p>Fast Setup, Zero Hassle</p>\n<p>You can set up Brosix in under a minute—no special configuration, no IT team needed. Just create your team space, invite users, and start messaging. It's ideal for teams that want to get to work without worrying about the tool itself.</p>\n\n<p>Support That Helps You Move Quickly</p>\n<p>Getting started with Brosix is simple, but if you ever need help, our team is here for you. 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Our hybrid approach — structured linear flows plus native AI steps — gives teams control and conversational flexibility, and is paired with an AI Copilot that guides users through building, testing, and optimizing bots while teaching best practices. \n\nLandbot introduces native AI building blocks, two-way integrations with automation platforms, a modern chat UI, and the copilot experience. Landbot integrates bi-directionally with CRMs and automation stacks, so it sits naturally alongside marketing automation and sales platforms rather than replacing them. \n\nThe result: visually on-brand chatbots, fewer abandoned forms, higher lead quality, faster launches, and more confident teams.\n\nKey benefits:\n• Modern, trustworthy chat UX. A refreshed, fully customizable chat UI makes conversations feel more trustworthy, professional, and aligned with each brand’s identity. With flexible components and design options, revenue teams can build visually cohesive, on-brand chatbots and agents that improve user engagement and completion rates.\n\n• Native AI blocks let teams place intelligence inside flows without brittle webhooks. Combined with the copilot’s guidance, teams can use generative AI where it helps and keep linear controls where conversion must be deterministic, reducing hallucination risk and improving testability.\n\n•  Integrated automation (two-way connectors). Native connectors to automation tools (Make, n8n) and CRMs enable reliable, async two-way exchanges within conversations. This makes CRM enrichment, lead scoring, and conditional routing much more reliable and faster to build.\n\n• The AI Copilot for builders is an embedded assistant that guides users through the creation, testing, and optimization of chatbots and agents. The copilot recommends where to add AI versus deterministic steps, offers inline best-practice tips, and helps troubleshoot common issues during build and test.\n\n• Landbot.io allows businesses to use the dashboard to analyze and export all details of interactions between chatbots and prospects.\n\n• Businesses can add a click-to-call/email/WhatsApp action to a message for visitors to directly interact with representatives.\n\n• Landbot.io enables clients to configure SEO for social media sharing and add third-party application tracking codes such as Google Analytics IDs. \n\n• The platform comes with an API which lets developers integrate business tools with any system.\n\n• Provides tools to analyze conversions based on block-by-block and drop-off ratios, denoting how many visitors reached a certain block and left the flow at a specific point.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab2b876-1f24-4efe-a733-3c1b1fe46cde.png","url":"https://www.softwareadvice.co.uk/software/120907/landbot","@type":"ListItem"},{"name":"Customerly","position":9,"description":"Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Powered by advanced AI Agents, Customerly switches seamlessly between AI Assistant and Mission Mode, automating entire customer conversations, resolving issues instantly, and escalating complex cases based on intent.\n\nDesigned for SaaS companies, Customerly combines AI-powered support, customizable workflows, NPS & CSAT surveys, and email marketing automation to boost efficiency, enhance customer satisfaction, and drive retention.\n\nSince its launch, Customerly has supported hundreds of SaaS businesses, enabling them to scale support operations, improve engagement, and deliver unparalleled customer experiences. With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dc0408c-9842-40d7-9760-9b1da51a77e0.png","url":"https://www.softwareadvice.co.uk/software/367881/customerly","@type":"ListItem"},{"name":"Wing","position":10,"description":"Wing has the world's best talent ready for you!\n\nUse your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research, Data Entry, Social Media Management, Lead Generation, etc. \n\nAdditional services like specialized assistants, receptionists, or sales agents allow small business teams to delegate menial work and focus on their core activities. \n\nAt Wing, every client has a dedicated Client Success Manager to help delegate work. Software tools like Workflows and Credentials Manager make interacting with Wing's remote talent efficient and secure. It includes various productivity enhancers like different task views, a file upload section, and message bookmarks, which help optimize tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/019a8439-5306-46a9-9dfc-7a6b9d99013b.png","url":"https://www.softwareadvice.co.uk/software/224578/wing","@type":"ListItem"},{"name":"ChatBot","position":11,"description":"ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builder with drag-and-drop capabilities, which allow users to design chatbots using various customizable templates such as e-commerce, sales, bookings and recruitment.\n\n\nChatBot includes interactive messages, which assists organizations with improving customer engagement using images, clickable buttons, carousels and quick replies. Features include machine learning, data security, user segmentation, widgets, multimedia support, reporting and more. The platform includes white-label functionality, which allows users to personalize the interface using a custom logo, colors and theme. Additionally, the built-in natural language processing (NLP) technology analyses human speech to provide custom responses.\n\n\nChatBot supports integration with various third-party systems such as LiveChat, Facebook Messenger, Slack, WordPress and Zapier. It offers monthly subscription plans and support is provided via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19ec8545-36db-4cfe-9ec7-ce030e9ab87b.png","url":"https://www.softwareadvice.co.uk/software/172837/chatbot","@type":"ListItem"},{"name":"Chaport","position":12,"description":"Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations.\n\nKey features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to create a knowledge base for customers and connect it to an FAQ bot that can automatically answer customer questions using the KB articles.\n\nChaport comes with an application programming interface (API) that allows businesses to integrate the platform with third-party systems. It also has Zapier integration that helps companies to connect Chaport to 3,000+ apps without any programming skills. The product is available on monthly and annual subscriptions, and support is extended via live chat, email, and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e47a5712-6b4e-4c96-97a1-a1f801335a5e.png","url":"https://www.softwareadvice.co.uk/software/344629/chaport","@type":"ListItem"},{"name":"Partoo","position":13,"description":"At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships.\n\nPartoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct.\n\nThe simplicity of our local listing solution enables companies to manage the tool at both local and brand levels.\n\nPartoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries\n\n\nProducts Details\n\nPartoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients.\n\nGet found:\n- Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites.\n\n- Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity.\n\nGet chosen:\n- Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface.\n\n- Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites.\n\nGet clients:\n- Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65d7516b-f746-4140-9bf9-ed3248aec42c.jpeg","url":"https://www.softwareadvice.co.uk/software/357727/partoo","@type":"ListItem"},{"name":"Froged","position":14,"description":"FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. \n\nOur focus is on the entire customer journey from Onboarding and retention to proactive customer support.\n\nWe provide complete customization with our scalable and adaptable technology from -\n* Behavioral segmentation\n* Product Flows\n* Knowledge Base \n* Email campaigns\n* NPS Surveys\n* In-app widget\n* +2k integrations and API\n* Dedicated CS Manager and Dev team","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.softwareadvice.co.uk/software/180817/froged","@type":"ListItem"},{"name":"Botsplash","position":15,"description":"Botsplash is a live chat solution designed to help businesses in the mortgage, real estate, automotive, insurance, and solar industries engage with customers through various digital channels. Live and automated conversations can be had via web chat, SMS, Facebook Messenger and more. Administrators can create custom reports, route workflows, analyze client data and receive notifications about incoming leads.\n\n\nKey features of Botsplash include team management, visitor identification, co-browsing, scheduled send, canned messages, and multi-agent chat. Agents can create campaigns to nurture leads, track visitors' locations, share screens with customers and view conversations on a centralized dashboard. Additionally, supervisors can customize the chat widget by adding colors, branding, automation and other elements according to website requirements.\n\n\nBotsplash facilitates integration with various third-party systems such as Salesforce, WordPress, Twilio, BombBomb, Zendesk, HubSpot and more. Pricing is available on request and support is extended via phone, email, FAQs, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b972e10-5906-4d7f-b0c1-636e620c7d9b.png","url":"https://www.softwareadvice.co.uk/software/121036/botsplash","@type":"ListItem"},{"name":"ProProfs Chat","position":16,"description":"Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both customers and employees, and it is suitable for businesses of all sizes.\n\n\nWith Knowledgebase, users can create content and publish it in a searchable database. They can add tooltips, lightboxes and pop-ups. This system’s content editor includes a toolbar where users can format text and add images, tables and videos. Users with coding experience can also directly edit their sites’ CSS.\n\n\nSites created with Knowledgebase are brandable and have custom domain names. Sites can also be published as PDFs. Users can manage multiple sites, track revision history and import files.\n\n\nKnowledgebase is integrable with ZenDesk, Google Analytics and Live Chat among others. Users can assign roles and permissions in the system. This solution is accessible anytime from anywhere, and it can be accessed from multiple devices including mobile devices.\n\n\nKnowledgebase is priced per month. It was created by ProProfs in 2006.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26c499f9-a244-4f2b-964c-900f3ba82cb2.png","url":"https://www.softwareadvice.co.uk/software/19787/live2support","@type":"ListItem"},{"name":"Ideta","position":17,"description":"Ideta is the no-code platform that lets companies easily build powerful AI agents. \n\nMulti-AI by design, it supports the latest models from OpenAI, Microsoft, Google, Anthropic, Mistral, XAI and more, allowing you to choose the best model for each use case. \n\nDeploy your agents on websites, WhatsApp, Messenger, Instagram, SMS, or through telephony systems like Genesys, Twilio and AudioCodes, as well as via API for advanced automations. \n\nIdeta includes native integrations with Salesforce, HubSpot, Zendesk, SharePoint, Jira, Moodle, Stripe, Airtable, Zapier, Google Sheets, and connects any tool through its API bubble. \n\nImport documents to build RAG, track sources, test answers and automate updates from your knowledge bases. \n\nWith function calling, MCP, AI benchmarking and detailed dashboards, Ideta makes it easy to create and scale AI agents at large.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9316700-b145-4742-9b56-f48b959905bf.png","url":"https://www.softwareadvice.co.uk/software/196021/ideta","@type":"ListItem"},{"name":"Re:amaze","position":18,"description":"Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, food and beverage, health care and more. Key features include multi-channel communication, automated routing and issue tracking, knowledge base management and also live chat.\n\n\nReamaze features a shared inbox that allows teams to manage interactions with customers from various channels such as Facebook, Messenger, Instagram, Twitter and SMS messages. Users can also monitor customers in real time, keep track of their activities and send canned responses to specific queries.\n\n\nAdditionally, Reamaze features a self-service portal, customizable branding capabilities, email integration and a digital storage space for documents. Mobile applications for iOS and Android devices are also offered.\n\n\nServices are offered on a monthly subscription basis that includes support via email, FAQs and online live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9b96508-7096-4abe-863f-49ebc8832b29.png","url":"https://www.softwareadvice.co.uk/software/63529/reamaze","@type":"ListItem"},{"name":"respond.io","position":19,"description":"Respond.io is customer conversation management platform built to help B2C businesses generate more leads and maximize revenue across chat, calls, and emails from one place.\n\nPurpose-built to turn conversations into business results, respond.io unifies key channels like WhatsApp, TikTok, and Instagram in a single AI-powered inbox that supports both text and voice, including VoIP and WhatsApp calling. Capture prospects through click-to-chat ads on WhatsApp and TikTok, then automatically engage them with AI chatbots or route them to a human agent using customizable workflows.\n\nManage and track customers across their lifecycle, centralize contact data with CRM integrations, and leverage comprehensive reporting to accelerate growth—all with 99.999% uptime for peace of mind.\n\n10,000+ businesses trust respond.io to power conversations that drive real business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c617c3c-b109-4b4d-86f2-a0ff12db5110.png","url":"https://www.softwareadvice.co.uk/software/66713/rocketbots1","@type":"ListItem"},{"name":"typedesk","position":20,"description":"typedesk is a web-based text expander and keyboard automation application that helps businesses of all sizes maintain consistency across their communications. The platform allows users to create text shortcuts and templates that work across various applications and websites, such as Gmail, Zendesk, Helpscout, and Facebook.\n\nThe AI prompt generator of typedesk integrates with ChatGPT to generate AI-enabled responses. Users can create custom prompts and templates to craft personalized, engaging messages. The document template generator module enables users to create and personalize documents, such as contracts, proposals and invoices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae0c5b98-c632-41f3-88b8-7a4e76323faa.png","url":"https://www.softwareadvice.co.uk/software/469761/typedesk","@type":"ListItem"},{"name":"Dashly","position":21,"description":"Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments.\n\nCustomer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6de99bc8-fb48-42e8-93d9-cd680942a976.png","url":"https://www.softwareadvice.co.uk/software/208579/dashly","@type":"ListItem"},{"name":"Giosg","position":22,"description":"Giosg is an artificial intelligence-enabled sales acceleration software designed to help businesses increase conversions and streamline lead lifecycle using conversational marketing, support, and sales solutions. \n\nTrusted by over 1200 companies around the world, Giosg software allows sales teams to deliver personalized experiences among customers via targeted live chat, AI chatbots, and interactive forms.\n\nGiosg's live chat module offers capabilities to serve customers efficiently, increase sales and engage with customers. It helps businesses expand reach, improve efficiency and make interactions meaningful for each visitor using a simple swimlane view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e03fb9c4-5c8d-46f9-b9bf-11710bd32d75.png","url":"https://www.softwareadvice.co.uk/software/323055/giosg","@type":"ListItem"},{"name":"Ocelot","position":23,"description":"Ocelot is a cloud-based communication platform that helps educational institutes engage with the students and manage counselling, enrollment, retention, wellness and other activities via a unified portal. The platform lets organizations manage one-on-one sessions, discussions, admission assistance, and answer students’ queries via chatbots. \n\nOcelot’s text campaigns allow institutions to send targeted text messages to students, alumni and prospects to improve conversion rate, follow-up on admissions and handle two-way conversations. It offers live chat functionality, which allows advisors to connect with the students/candidates to answer their questions and provide counselling sessions. Additionally, its built-in machine learning and AI algorithms automatically analyze conversations, identify relevant keywords, and store conversation, documents and other data in a centralized knowledge base for future reference.\n\nOcelot supports integration with various third-party applications such as PeopleSoft, Banner, Salesforce, Zoom, and more. Pricing details are available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04fda09b-5cc9-40ed-8e6b-46deb4466487.png","url":"https://www.softwareadvice.co.uk/software/242895/ocelot","@type":"ListItem"},{"name":"Kommunicate","position":24,"description":"Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communications, chatbots, contact management and more. Professionals can create a knowledge base with a customizable interface, allowing clients to quickly resolve queries using an FAQ chatbot and the search functionality.\n\n\nKey features of Kommunicate include training bot on documents and websites with OpenAI's GPT4 model, WYSIWYG editor, lead collection, push notifications, conversation routing and reporting/analytics. It lets users create custom greeting messages for website visitors, set up quick responses to common queries and manage user access permissions. Additionally, businesses can use pre-defined artificial intelligence (AI)-enabled chatbots to communicate with clients and transition from bots to customer service agents during ongoing conversations.\n\n\nKommunicate facilitates integration with various third-party customer relationship management (CRM), chatbot building, content management systems (CMS), and more. The product is available on monthly subscriptions and support is extended via live chat, FAQs, phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a93d109-494a-4450-8b36-f8c534ab095c.png","url":"https://www.softwareadvice.co.uk/software/110163/kommunicate","@type":"ListItem"},{"name":"INSIDE","position":25,"description":"INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target clients based on location, purchase history or journey and manage multiple conversations using a centralized dashboard.\n\n\nINSIDE's channel management system leverages natural language processing (NLP) technology and behavioral, geographical or transactional filters to route conversations across agents. Professionals can use saved responses, serialized coupons, co-browsing capabilities, live video chat and drag-and-drop product recommendations to improve customer experience. Additionally, managers can identify VIP or returning clients and engage with them to resolve issues.\n\n\nINSIDE facilitates integration with various third-party systems such as Salesforce, Zendesk, Google Analytics and more. Pricing is available on request and support is extended via live chat, documentation, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.softwareadvice.co.uk/software/137005/inside","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4569/live-chat/software?page=4#itemlist","numberOfItems":25}
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