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description: Page 7 - Discover the best IT Management Software for your organisation. Compare top IT Management Software tools with customer reviews, pricing and free demos.
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title: Page 7 - Best IT Management Software - 2026 Reviews, Pricing & Demos
---

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# IT Management Software

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## Products

1. [KACE](https://www.softwareadvice.co.uk/software/364128/kace) — 4.0/5 (23 reviews) — KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every devic...
2. [Canfigure](https://www.softwareadvice.co.uk/software/264673/canfigure) — 4.7/5 (22 reviews) — Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choos...
3. [AlertOps](https://www.softwareadvice.co.uk/software/164686/alertops) — 4.7/5 (21 reviews) — AlertOps is a web-based incident and response management platform that enables real-time collaboration between NOC, I...
4. [ky2help](https://www.softwareadvice.co.uk/software/372047/ky2help) — 4.3/5 (21 reviews) — An easy-to-use all-in-one programme for IT \& enterprise service management is ky2help. The default software is ce...
5. [Planview Portfolios](https://www.softwareadvice.co.uk/software/334774/planview-enterpriseinsightanalytics) — 4.1/5 (19 reviews) — Planview Enterprise One enables EPMO and strategic planning leaders to translate strategy into delivery with roadmaps...
6. [JAMS](https://www.softwareadvice.co.uk/software/395400/jams) — 4.5/5 (19 reviews) — JAMS is an automation orchestration and job scheduling solution that works across applications, APIs, and scripting l...
7. [24Cevent](https://www.softwareadvice.co.uk/software/384639/24cevent) — 4.7/5 (18 reviews) — 24Cevent is built for the exact moment when things break. Most organizations already have monitoring tools in place. ...
8. [ipMonitor](https://www.softwareadvice.co.uk/software/146023/ipmonitor) — 4.3/5 (18 reviews) — ipMonitor is an on-premise solution designed to help businesses monitor performance and uptime/downtime across server...
9. [MPA Tools](https://www.softwareadvice.co.uk/software/227332/my-ping-app) — 4.7/5 (18 reviews) — MPA Tools streamlines and improves the execution of IT administration duties and resolves computer issues for helpdes...
10. [Microcall](https://www.softwareadvice.co.uk/software/426429/microcall) — 4.6/5 (18 reviews) — Microcall is a unified call analytics solution that helps organizations analyze and clarify complicated voice data by...
11. [Goliath Performance Monitor](https://www.softwareadvice.co.uk/software/364670/goliath-performance-monitor) — 4.8/5 (17 reviews) — Goliath automatically correlates Citrix/VMware performance data from various sources across the infrastructure includ...
12. [Genuity IT Admin Suite](https://www.softwareadvice.co.uk/software/191824/genuity-it-admin-suite) — 4.6/5 (17 reviews) — Genuity IT Admin Suite is a cloud-based solution that allows businesses to generate actionable insights and manage wo...
13. [nVision](https://www.softwareadvice.co.uk/software/187135/nvision) — 4.5/5 (17 reviews) — We developed Axence nVision® to improve and simplify the work of IT departments. Axence nVision® monitors your networ...
14. [Glary Utilities](https://www.softwareadvice.co.uk/software/210061/glary-utilities-pro) — 4.6/5 (16 reviews) — Glary Utilities is a system optimization software for Windows that helps improve PC performance and fix crashes, erro...
15. [Sigrid](https://www.softwareadvice.co.uk/software/420602/sigrid) — 4.1/5 (16 reviews) — Sigrid is a data-driven intelligence platform that helps users analyze and manage applications' source code. By using...
16. [HWMonitor](https://www.softwareadvice.co.uk/software/456905/HVMonitor) — 4.9/5 (16 reviews) — HWMonitor is an IT management solution that offers in-depth insights into the overall condition of a computer system....
17. [Remedyforce](https://www.softwareadvice.co.uk/software/152479/bmc-remedyforce) — 4.3/5 (15 reviews) — Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge manage...
18. [i-Vertix](https://www.softwareadvice.co.uk/software/232705/i-vertix-it-network-monitoring-and-management) — 4.9/5 (15 reviews) — i-Vertix is a cloud-based solution for IT infrastructure management. The software offers tools such as IT network man...
19. [Qumulo File Data Platform](https://www.softwareadvice.co.uk/software/330707/qumulo-file-fabric-qf2) — 4.9/5 (15 reviews) — The breakthrough leader in enterprise data management. Qumulo is the only file-based, scale-out management platform d...
20. [Tiflux](https://www.softwareadvice.co.uk/software/242300/tiflux) — 4.9/5 (15 reviews) — Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket ...
21. [Netwrix Access Analyzer](https://www.softwareadvice.co.uk/software/157459/stealthaudit-platform) — 4.5/5 (15 reviews) — Netwrix StealthAUDIT provides a single extensible platform that helps users manage and secure their critical data, co...
22. [OpenLM](https://www.softwareadvice.co.uk/software/356858/openlm-core) — 4.7/5 (15 reviews) — OpenLM Core is a software system that lets organizations monitor and manage the use of their licensed software produc...
23. [Aruba AirWave](https://www.softwareadvice.co.uk/software/425098/aruba-airwave) — 4.7/5 (15 reviews) — Aruba AirWave provides complete visibility into your wireless network, including information on every device connecte...
24. [Virima](https://www.softwareadvice.co.uk/software/269087/virima) — 4.6/5 (15 reviews) — Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets ...
25. [EV Service Manager](https://www.softwareadvice.co.uk/software/32456/easy-vista) — 3.4/5 (14 reviews) — EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manuf...

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## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.co.uk/directory/1888/it-asset-management/software)
- [Network Monitoring Tools](https://www.softwareadvice.co.uk/directory/4307/network-monitoring/software)
- [Change Management Software](https://www.softwareadvice.co.uk/directory/4244/change-management/software)
- [IT Service Software](https://www.softwareadvice.co.uk/directory/4207/it-service/software)
- [Incident Management Software](https://www.softwareadvice.co.uk/directory/4577/incident-management/software)

## Links

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-----

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Windows, Mac, Linux, iOS, Android, ChromeOS. \n\nAutorenew\nUse automated features to reduce IT team stress and limit impact to your users’ workflow.\n\nDeployment and discovery\nEasily scan for devices hitting your network and quickly deploy ready-to-use devices directly from the vendor.\n\nGranular inventory\nAccess a detailed inventory of data on every device in your environment, using either traditional or modern management.\n\nFlexible configuration\nDefine specific policies and administrative functions that can be applied to a single device or group of devices.\n\nApplication distribution\nAutomatic track, deploy and maintain current versions on software, keeping your environment secure and compliant.\n\nPatch management\nSecure your environment using minimal resources with set-it-and-forget-it patch identification and deployment.\n\nPowerful mobile device control\nRemotely locate, lock, erase or factory reset any enrolled mobile device.\n\nApp store integration\nProvision and deploy required apps from the store or those developed in-house according to enterprise distribution programs. Manually or automatically identify out-of-date apps and push updates.\n\nReporting\nUse existing templates or build ad-hoc reports on your entire endpoint fleet or just a subset of devices. Format reports to meet any compliance or organizational needs.\n\nBuilt-in help desk\nEnable users to easily report endpoint issues and quickly get a resolution, reducing the impact to their workflow and streamlining IT efforts.\n\nComprehensive device coverage\nFully manage all operating systems as well as printers, projectors, IoT devices and more from a single console.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30ec5e4a-8d78-42f3-ae66-3a8b2687d3b9.png","url":"https://www.softwareadvice.co.uk/software/364128/kace","@type":"ListItem"},{"name":"Canfigure","position":2,"description":"Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business.\n\nCanfigure comes with all the tools necessary to customize the database and UI with minimal need for vendor involvement.\n\nCanfigure can either be deployed on your network or we can manage it for you in our Amazon cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d96eb4-6fb7-4c7f-a1a4-4ab4730202c1.png","url":"https://www.softwareadvice.co.uk/software/264673/canfigure","@type":"ListItem"},{"name":"AlertOps","position":3,"description":"AlertOps is a web-based incident and response management platform that enables real-time collaboration between NOC, ITOps, & DevOps teams. The AlertOps platform gives teams the ability to manage incidents, prioritize workflows, and collaborate across their entire organization. With AlertOps users can create custom workflows for sending alerts to stakeholders, track open issues in real-time, manage your team's on-call schedule, share knowledge across teams and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45eea768-c926-4ebd-beea-287d659c78d3.png","url":"https://www.softwareadvice.co.uk/software/164686/alertops","@type":"ListItem"},{"name":"ky2help","position":4,"description":"An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serview and comes with ITIL processes pre-installed. Moreover, ky2help has the simplicity and adaptability required to quickly distribute processes to all business units. Ky2help is incredibly simple to implement into your system environment and is arbitrarily saleable. You gain from quick implementation and little maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.softwareadvice.co.uk/software/372047/ky2help","@type":"ListItem"},{"name":"Planview Portfolios","position":5,"description":"Planview Enterprise One enables EPMO and strategic planning leaders to translate strategy into delivery with roadmaps that connect investments, outcomes, business capabilities, technology, and financials. The robust platform enables large enterprises to focus on the investments that matter? and empowers teams to do their best work?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e11a7741-d70d-4482-87a7-48ab36edd0e5.png","url":"https://www.softwareadvice.co.uk/software/334774/planview-enterpriseinsightanalytics","@type":"ListItem"},{"name":"JAMS","position":6,"description":"JAMS is an automation orchestration and job scheduling solution that works across applications, APIs, and scripting languages. Run, monitor, and manage critical IT processes—from simple batch jobs to cross-platform workflows—from a single pane of glass.  \n\nJAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/051bc8bc-24b4-42b1-8404-700f55087e6d.png","url":"https://www.softwareadvice.co.uk/software/395400/jams","@type":"ListItem"},{"name":"24Cevent","position":7,"description":"24Cevent is built for the exact moment when things break.\n\nMost organizations already have monitoring tools in place. They can detect issues in applications, servers, websites, or infrastructure.\nThe real problem starts after the alert is triggered.\n\nWhen a critical incident occurs, teams often struggle with:\n\n• Not knowing who should respond\n• Alerts being sent but never acknowledged\n• Losing time coordinating actions across multiple tools\n• Incidents escalating too late, or not at all\n• Downtime growing while responsibility remains unclear\n\nThis delay between detection and response is where incidents become costly.\n\n● How 24Cevent solves this\n24Cevent focuses exclusively on incident response and on-call coordination.\n\nInstead of assuming alerts are handled, it ensures that:\n\n• Alerts reach a real on-call person\n• Acknowledgment is explicit, not implied\n• Incidents escalate automatically if there is no response\n• Responsibility is clear while the incident is still active\n• Teams can coordinate actions in real time\n\nThe goal is simple:\nmake sure incidents lead to action, not just notifications.\n\n● What 24Cevent is, and what it is not\n\n24Cevent is:\n\n• A platform for real-time incident response\n• Designed for on-call teams under operational pressure\n• Focused on reducing response time and missed alerts\n\n24Cevent is not:\n\n• A monitoring or detection tool\n• A help desk or ticketing system\n• A general team chat or collaboration platform\n• A mass notification system\n\nIt complements monitoring and ITSM tools by covering the gap they leave:\nthe response phase of an active incident.\n\n● 24Cevent is used by IT and Operations teams that:\n\n• Run business-critical systems\n• Operate on-call rotations\n• Have SLAs to meet\n• Cannot afford delayed response during incidents\n\nThese teams already monitor their systems, but need certainty that alerts result in fast, coordinated action—especially during off-hours or high-pressure situations.\n\n● Where it applies?\nIs industry-agnostic, but it is especially valuable wherever technology downtime directly impacts revenue or operations, such as:\n\n• Software and IT services\n• Telecommunications\n• Financial services\n• Logistics and supply chain\n• Manufacturing and operations-heavy environments\n\nThe common factor is not the industry itself, but dependency on technology and urgency of response.\n\n● The impact\n\nBy focusing on response instead of detection, 24Cevent helps organizations:\n\n• Reduce incident response time\n• Avoid missed or ignored alerts\n• Improve accountability during incidents\n• Minimize downtime and operational risk\n• Maintain service continuity when it matters most\n\n▶︎ If incidents are already being detected, make sure they are actually handled. See how 24Cevent improves on-call response when it matters most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fb855f-9e27-4267-99a7-db7bd34173c1.jpeg","url":"https://www.softwareadvice.co.uk/software/384639/24cevent","@type":"ListItem"},{"name":"ipMonitor","position":8,"description":"ipMonitor is an on-premise solution designed to help businesses monitor performance and uptime/downtime across servers, networks and applications. It uses a centralized console to communicate and alert IT staff about application failures or performance issues via email or text.\n\nipMonitor allows IT professionals to utilize network maps and network operations center (NOC) view to identify performance/availability issues and gather specific metrics associated with problems. Businesses can use the platform to automatically implement corrective actions including restarting failed applications or Windows services, initiating data backups, running scripts and rebooting servers. Additionally, users can generate custom reports for a specific duration of time or a particular set of events and share them with the team via emails.\n\nProduct is offered through tier-based licenses and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd963fdb-65bd-46d7-8ab7-6c01e614e20f.png","url":"https://www.softwareadvice.co.uk/software/146023/ipmonitor","@type":"ListItem"},{"name":"MPA Tools","position":9,"description":"MPA Tools streamlines and improves the execution of IT administration duties and resolves computer issues for helpdesk, IT professionals, and system administrators. Key features include remote workstation management, multi-computer administration, server troubleshooting, and device health assessment.\n\nThe system assists businesses with SCCM client, computer, device, and endpoint management processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07e3e1cb-5cd2-4319-8801-4524c2dc59bf.png","url":"https://www.softwareadvice.co.uk/software/227332/my-ping-app","@type":"ListItem"},{"name":"Microcall","position":10,"description":"Microcall is a unified call analytics solution that helps organizations analyze and clarify complicated voice data by producing easy-to-visualize dashboards to improve employee productivity, manage the voice infrastructure, troubleshoot voice issues, reduce expenses, and improve operational efficiency. \n\nMicrocall helps users streamline employee management and the voice infrastructure by providing cradle-to-grave searches and ad-hoc reports, real-time alerts for notification of SIP capacity issues, improper routing, voice usage irregularities, customer service levels, increased expenses, toll fraud, as well as dashboards for employee abuse and misuses.\n  \nMicrocall integrates with all on-premises and cloud-based voice solutions including Cisco, Microsoft Teams, Avaya, Webex and all Session Border Controllers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4e53e91-d175-4b1e-b5fa-527857678f19.jpeg","url":"https://www.softwareadvice.co.uk/software/426429/microcall","@type":"ListItem"},{"name":"Goliath Performance Monitor","position":11,"description":"Goliath automatically correlates Citrix/VMware performance data from various sources across the infrastructure including the hypervisor, servers, operating systems, user experience and applications to quickly identify where a problem occurs and what is causing it. This allows expensive IT architects to spend less time troubleshooting and enables help desk and admins who are not specialists to resolve issues without being an expert.\n\nGoliath Performance Monitor guides users on what metrics to monitor and how to monitor them. It’s like having a team of troubleshooting experts working 24/7/365 to prevent and resolve end user experience issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/505e162d-0210-41f1-bab1-4b27374982af.jpeg","url":"https://www.softwareadvice.co.uk/software/364670/goliath-performance-monitor","@type":"ListItem"},{"name":"Genuity IT Admin Suite","position":12,"description":"Genuity IT Admin Suite is a cloud-based solution that allows businesses to generate actionable insights and manage workflows across various IT departments. It offers various key features such as network monitoring, spend analysis, asset performance tracking, ticket management and more.\n\nGenuity IT Admin Suite offers advanced analytics and reporting that helps businesses gain insights from their IT operations. It can help businesses in monitoring their network, manage tickets and alerts, and track the performance of their assets. \n\nGenuity IT Admin Suite lets users track IT spending and create custom reports. IT admins can manage and troubleshoot network issues. It also allows users to set up alerts for critical events such as downtime, failed applications or unauthorized access attempts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c72b8fb7-b5bc-453f-a536-31854b302cde.png","url":"https://www.softwareadvice.co.uk/software/191824/genuity-it-admin-suite","@type":"ListItem"},{"name":"nVision","position":13,"description":"We developed Axence nVision® to improve and simplify the work of IT departments. Axence nVision® monitors your network and users, allows you to inventory your hardware and software, enables remote user support, and protects your company's data from leaks. We have taken special care to ensure ease of implementation, simplicity of use and simple enjoyment.\n\nWe are a Polish IT company that has been delivering award-winning products to more than 3,500 customers in Poland and around the world for 20 years. We operate globally - from universities in Canada and the stock exchange in Bulgaria to ministries in the Philippines and government services in many countries around the world.\n\nWe support IT departments in creating a secure and efficient IT environment, and are committed to supporting digital education and enhancing global IT security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58a574d6-8390-4f01-9785-83b451a93b51.png","url":"https://www.softwareadvice.co.uk/software/187135/nvision","@type":"ListItem"},{"name":"Glary Utilities","position":14,"description":"Glary Utilities is a system optimization software for Windows that helps improve PC performance and fix crashes, errors, and other issues. It offers a host of features such as malware removal, disk space management, driver backup and restoration, registry management, disk defragmentation, system file repairing, and more.\n\nGlary Utilities includes an overview dashboard, which enables administrators to track Windows boot time and last update, view software version and license details, manage automatic maintenance, disable startup programs, and erase privacy tracks on shutdown. Additionally, the solution can automatically analyze systems for errors, allows uninstallation of programs, and optimizes memory by removing junk and obsolete files.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/933dd016-5b67-4894-95ef-3c96258cc372.jpeg","url":"https://www.softwareadvice.co.uk/software/210061/glary-utilities-pro","@type":"ListItem"},{"name":"Sigrid","position":15,"description":"Sigrid is a data-driven intelligence platform that helps users analyze and manage applications' source code. By using advanced analysis techniques, it provides users with objective insights into the software's technical and business aspects including risks, costs, and opportunities on multiple software quality aspects.\n\nThe platform consists of various features that include code quality analysis, architectural assessment, security and performance assessments, and risk management. Sigrid's code quality analysis examines codebases to help users identify weaknesses and defects in the code, allowing developers and teams to easily prioritize which areas to address first and improve overall quality and maintainability.\n\nSigrid enables users to measure, evaluate, and monitor the entire software landscape health at every stage of its life cycle – whether buying, building, or operating. The architectural assessment feature analyzes the structure and design of the application, identifying technical risks and areas where the architecture may not align with business objectives.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbb591b-986a-4cbd-812b-c8ee8870d591.png","url":"https://www.softwareadvice.co.uk/software/420602/sigrid","@type":"ListItem"},{"name":"HWMonitor","position":16,"description":"HWMonitor is an IT management solution that offers in-depth insights into the overall condition of a computer system. The tool is designed to keep track of various hardware elements within a computer, ranging from the processor (CPU) and graphics card (GPU) to memory modules and storage drives.\n\nHWMonitor has the capability to access critical sensor data related to voltages, temperatures, power consumption, fan speeds, resource usage and clock frequencies. It enables real-time monitoring of both various components, enabling users to closely monitor the performance metrics of system hardware.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6dfb727a-4adf-4940-b048-30f1a3988383.jpeg","url":"https://www.softwareadvice.co.uk/software/456905/HVMonitor","@type":"ListItem"},{"name":"Remedyforce","position":17,"description":"Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage issues and requests for service, while tracking data and presenting it with interactive reports.\n\n\nRemedyforce provides a platform with built-in ITIL best practices and automated self-service capabilities that allow agents visibility across different processes and teams. The user experience for service delivery is customized for each role which provides the key information required for each position. The customization lets employees have access to the relevant information. The application contains a social structure which enables users to like, comment, and share different pieces of information, including reports and data.\n\n\nRemedyforce minimizes conflicts and ensures successful changes with collision detection and impact analysis. The software marketplace provides extensions and add-ons with applications like AutomationEdge, actionHub and cloud coach projects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e79f467c-92b6-4657-82ff-7da88851661e.jpeg","url":"https://www.softwareadvice.co.uk/software/152479/bmc-remedyforce","@type":"ListItem"},{"name":"i-Vertix","position":18,"description":"i-Vertix is a cloud-based solution for IT infrastructure management.\n\nThe software offers tools such as  IT network management, log & data management and IT asset management. The software helps companies gain a full view of their IT infrastructure which allows them to  identify issues in real-time and solve them more efficiently. \n\nWith the software users can also automatically track, manage, update and inventory all their IT assets. It allows for more effective contract and license management as well as keeping all important information under control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40ba401f-2ab5-46aa-bfbc-41c8f8875ecc.png","url":"https://www.softwareadvice.co.uk/software/232705/i-vertix-it-network-monitoring-and-management","@type":"ListItem"},{"name":"Qumulo File Data Platform","position":19,"description":"The breakthrough leader in enterprise data management. Qumulo is the only file-based, scale-out management platform designed to offer robust capabilities on-premises and in the cloud.\n\nWe built a unified file data platform to support the entire data lifecycle with powerful data services, right out of the box. Manage, store, and build with unstructured data at massive scale, anywhere you want.\n\nFaster time to results, freedom of choice, cost-effective performance, and unmatched customer delight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f99c7b46-91ef-4e83-a695-a1e4c0ddbde8.png","url":"https://www.softwareadvice.co.uk/software/330707/qumulo-file-fabric-qf2","@type":"ListItem"},{"name":"Tiflux","position":20,"description":"Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management software that helps front office teams optimize service flows and handle customer service via omnichannel communications. It lets employees manage tickets, chat via WhatsApp, access conversation history, automate workflows, convert emails into tickets, and create message templates from a unified platform.\n\nWith Tiflux, customer support agents can send automatic replies, transfer chats, access ticket details, schedule appointments, manage expenses, record time spent on tickets, and view customer requests. Team leaders can utilize the built-in dashboard and generate reports to manage service activities, assess team performance, track revenue, identify customer issues, monitor ticket status, and evaluate service profitability. Additionally, staff members can use the mobile application to create tickets, view client details, send file attachments, change ticket owners, update priority status, access service-level agreements (SLA), and capture customer signatures on ticket reports.\n\nTiflux offers an API, which facilitates integration with several third-party applications, including GitHub, Jira, WhatsApp, Facebook, Asaas, Conta Azul, and Gupshup. Pricing is based on monthly subscriptions, and support is extended via chat, email, phone, documentation, and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbba67f-d77e-4b76-a2cc-39dda7936bac.png","url":"https://www.softwareadvice.co.uk/software/242300/tiflux","@type":"ListItem"},{"name":"Netwrix Access Analyzer","position":21,"description":"Netwrix StealthAUDIT provides a single extensible platform that helps users manage and secure their critical data, core systems and IT assets.\n\nWith 40+ built-in data collection modules covering both on-premises and cloud-based platforms, users can secure their sensitive data wherever it resides. The wizard-driven interface makes it easy to gather the necessary data, and the agentless architecture ensures a fast and lightweight collection process.\n\nProactively identifies conditions that put sensitive and regulated data at risk, including excessive user permissions, disabled accounts, and externally shared files. Users can minimize permissions to the least-privilege level by monitoring who is accessing which data and to what extent, and then revoking unneeded rights.\n\nIn addition, users can automatically remove excessive permissions, delete unneeded accounts, and disable rogue user accounts to shut down threats. To avoid business disruptions, users can also simulate a change first and then execute it in a single click.\n\nThe solution empowers data owners to regularly review permissions to their data and fix issues on the spot. It enables business users to request access from data owners, reducing the IT team’s workload. Respond accurately and promptly to DSARS to reduce costs and avoid penalties, thanks to complete visibility into the data they possess on any individual.\n\nNetwrix StealthAUDIT provides easy-to-digest reports that give auditors hard proof of the user's control over access to regulated data. They can also automate the deprovisioning of AD accounts upon employee termination, cleanup of stale file system data, Exchange mailbox delegation, service ticket creation in ServiceNow, and much more, reducing the IT team's workload and improving system hygiene.\n\nFinally, the platform helps maximize the value of technology investments and home-grown systems by sharing data between them and Netwrix StealthAUDIT through powerful REST APIs. With the flexible AnyData connector, users can scan any data source for sensitive data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/57cf4e95-c803-4d60-8d86-a2dcb1120dfa.png","url":"https://www.softwareadvice.co.uk/software/157459/stealthaudit-platform","@type":"ListItem"},{"name":"OpenLM","position":22,"description":"OpenLM Core is a software system that lets organizations monitor and manage the use of their licensed software products. The software can be deployed on an organizational network or used through a cloud implementation.\n\n\nOpenLM Core lets users monitor the allocation and deallocation of floating software licenses being used in the organization. Organizations can verify compliance with vendor licensing agreements, track usage, forecast software licensing requirements and maintain desired ratios of floating licenses.\n\n\nOpenLM Core comes with usage and utilization reports for management approval and decision making and provides recommendations for the optimal number of licenses to maintain. Product extensions are also available, which provide additional functionality.\n\n\nOpen LM has support centers in the USA and Europe. Technical support is provided in English, German, Korean, Japanese, and French. Support is provided via chat, telephone, email, and remote access. Monthly subscription pricing and perpetual licenses are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29f92fdc-0499-4793-b557-c43d109e7358.png","url":"https://www.softwareadvice.co.uk/software/356858/openlm-core","@type":"ListItem"},{"name":"Aruba AirWave","position":23,"description":"Aruba AirWave provides complete visibility into your wireless network, including information on every device connected to it and the ability to locate a mobile device with GPS. The platform also tracks performance metrics such as throughput, jitter, and latency for every device connected to the network. \n\nAruba AirWave provides the tools you need to ensure that your network is operating at peak performance and users can access the resources they need. It can be used to manage access control and mobility and allows you to create guest networks, filter web content, and enforce security policies on all devices connected to your network.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66ac735d-085e-4f6c-bb09-a506f079f9c2.png","url":"https://www.softwareadvice.co.uk/software/425098/aruba-airwave","@type":"ListItem"},{"name":"Virima","position":24,"description":"Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima software as a service discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display (ViVID).\n\nVirima's breadth of easy-to-deploy capabilities and out-of-box integrations automates the building and maintenance of a Configuration Management Database (CMDB), enabling improved service, security, risk, and compliance management. The additional IT Asset Management (ITAM) and IT Service Management (ITSM) capabilities of Virima deliver insight and value to mid-market and enterprise clients, enabling them to address many everyday IT operations and security challenges.\n\nTo learn more, visit https://www.virima.com/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.softwareadvice.co.uk/software/269087/virima","@type":"ListItem"},{"name":"EV Service Manager","position":25,"description":"EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through a web-based or on-premise deployment, and is both Mac and PC compatible.\n\n\nEasyVista offers core help desk features, as well as IT asset management and knowledge management. Other features offered through EasyVista include codeless integration, mobile-first design, interoperability across devices and operating systems, reporting, language and translation support, role-based IT service management, and many more. EasyVista also offers users the ability to automate service management through a built-in drag-and-drop workflow engine, creating faster and more easily accessible troubleshooting and task management.\n\n\nWith more than 20 years experience, EasyVista serves over 1,000 clients across the globe. Gartner has ranked EasyVista in the top three global providers in digital workplace solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/35f1b28f-e68f-4794-baba-19da5f3950d2.png","url":"https://www.softwareadvice.co.uk/software/32456/easy-vista","@type":"ListItem"}],"numberOfItems":25}
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