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description: Page 2 - Discover the best Remote Support Software for your organisation. Compare top Remote Support Software tools with customer reviews, pricing and free demos.
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title: Page 2 - Best Remote Support Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Remote Support Software](https://www.softwareadvice.co.uk/directory/4537/remote-support/software) > [Page 2](https://www.softwareadvice.co.uk/directory/4537/remote-support/software?page=2)

# Remote Support Software

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## Products

1. [RemotePC](https://www.softwareadvice.co.uk/software/100979/remotepc) — 4.7/5 (583 reviews) — RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate wi...
2. [SysAid](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
3. [Supremo Remote Desktop](https://www.softwareadvice.co.uk/software/100976/supremo) — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...
4. [dualmon](https://www.softwareadvice.co.uk/software/52101/dualmon) — 4.9/5 (279 reviews) — dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printi...
5. [Dameware](https://www.softwareadvice.co.uk/software/394300/dameware) — 4.5/5 (244 reviews) — DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and s...
6. [Iperius Remote](https://www.softwareadvice.co.uk/software/261056/iperius-remote) — 4.3/5 (227 reviews) — Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. It's the perfect tool ...
7. [LogMeIn Resolve](https://www.softwareadvice.co.uk/software/348510/goto-resolve) — 4.4/5 (214 reviews) — Built with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software that offers everything you need...
8. [Kaseya VSA](https://www.softwareadvice.co.uk/software/426347/kaseya-vsa) — 4.0/5 (206 reviews) — Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various i...
9. [Zight](https://www.softwareadvice.co.uk/software/354224/cloudapp) — 4.6/5 (185 reviews) — Zight (formerly CloudApp) helps bring a happier \& more productive workplace with better communication by helping ...
10. [SecureLink](https://www.softwareadvice.co.uk/software/46985/securelink) — 4.2/5 (176 reviews) — SecureLink is the industry leader in critical access management, empowering organizations to secure access to their m...
11. [RealVNC Connect](https://www.softwareadvice.co.uk/software/76776/vnc-connect) — 4.4/5 (167 reviews) — VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) acti...
12. [LogMeIn Rescue](https://www.softwareadvice.co.uk/software/355864/rescue) — 4.6/5 (163 reviews) — LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to the...
13. [Getscreen.me](https://www.softwareadvice.co.uk/software/267505/getscreen-me) — 4.8/5 (156 reviews) — Getscreen.me is a cloud-based SaaS platform for remote access to computers, servers and mobile devices right from the...
14. [Crisp](https://www.softwareadvice.co.uk/software/162277/crisp) — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
15. [baramundi Management Suite](https://www.softwareadvice.co.uk/software/122155/baramundi-management-suite) — 4.6/5 (140 reviews) — baramundi Management Suite is an IT management solution that helps businesses of all sizes streamline processes relat...
16. [EV Reach](https://www.softwareadvice.co.uk/software/52113/goverlan-reach) — 4.6/5 (132 reviews) — EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, backgro...
17. [Abacus Private Cloud](https://www.softwareadvice.co.uk/software/100853/abacus-private-cloud) — 3.7/5 (117 reviews) — Abacus Private Cloud is a cloud management solution designed to help businesses store data in a secure and customizab...
18. [Faveo Helpdesk](https://www.softwareadvice.co.uk/software/27516/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key feat...
19. [Naverisk](https://www.softwareadvice.co.uk/software/187804/naverisk) — 4.8/5 (97 reviews) — Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed ...
20. [HelpWire](https://www.softwareadvice.co.uk/software/449895/HelpWire) — 4.9/5 (79 reviews) — HelpWire is a remote desktop service designed for businesses and independent IT consultants. It offers remote control...
21. [AweSun](https://www.softwareadvice.co.uk/software/214117/awesun) — 4.7/5 (78 reviews) — AweSun is a professional-grade remote desktop application designed to solve real-world connectivity challenges for re...
22. [Brosix](https://www.softwareadvice.co.uk/software/100310/brosix-remote-work) — 4.6/5 (71 reviews) — Brosix: Business Messaging That Just Works Brosix is a cloud-based messaging platform that helps teams communicate qu...
23. [Applivery](https://www.softwareadvice.co.uk/software/393385/applivery) — 4.6/5 (70 reviews) — Applivery is an advanced Unified Endpoint Management (UEM) platform designed to provide complete control over apps an...
24. [Admin By Request](https://www.softwareadvice.co.uk/software/418541/admin-by-request) — 4.9/5 (68 reviews) — Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enab...
25. [Syxsense](https://www.softwareadvice.co.uk/software/96215/syxsensemanage) — 4.6/5 (61 reviews) — Syxsense is a leading Unified Security and Endpoint Management (USEM) solution that delivers real-time monitoring and...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [IT Management Software](https://www.softwareadvice.co.uk/directory/4563/it-management/software)
- [Remote Work Software](https://www.softwareadvice.co.uk/directory/4592/remote-work/software)

## Links

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Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and troubleshoot issues.\n\n\nRemotePC assists managers with tracking multiple remote sessions via access/web activity logs. Furthermore, the chat feature allows users to communicate via real-time text messages. Pricing includes annual subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/774dab99-e733-4beb-abf5-3a67771d080b.png","url":"https://www.softwareadvice.co.uk/software/100979/remotepc","@type":"ListItem"},{"name":"SysAid","position":2,"description":"SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity.\n\nThe platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":3,"description":"Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide.\nThere are lots of things that help set it apart from the competitors:\nEase of use - no complex configuration or installation \nSecurity - all connections are encrypted\nFlexibility - unlimited installations on unlimited devices\nUnattended Access – install to grant access even if no one’s in front the remote machine\n\nAmong the software for remote desktop, SupRemo has several advantages. First, it is compatible with the main operating systems like Windows, macOS, Linux (using Wine), Android and iOS. This means you can access PCs from a Mac and vice versa, also using your smartphone or tablet to establish connections. \nTo start using SupRemo, you just need to download and save it in the Applications folder on your Mac. The application will then be ready to be executed. \nSupRemo provides secure and encrypted connections, File Manager and Drag&Drop to manage files and folders, unlimited Online Address Book to store your contacts, Chat and also can be installed for unattended access that is a useful feature for those who need to access office machine from their home when the offices are empty.\nSupRemo is free for personal and not frequent use. For professionals and companies, it’s probably the most affordable option: licenses start from 6$/mo., can be purchased quarterly or annually and are “portable”. In other words, it will allow you to enjoy the software on an unlimited number of devices: the unique limit is the number of simultaneous connections included in the purchased plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.softwareadvice.co.uk/software/100976/supremo","@type":"ListItem"},{"name":"dualmon","position":4,"description":"dualmon is a remote support solution designed for small and midsize companies. It offers file transfer, remote printing, user management, screen blanking, computer diagnostics and usage reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options.\n\n\ndualmon features direct file transfer, which enables users to transfer files and software patches. The product also offers multi-session support, which allows users to connect with several computers at one time.\n\n\ndualmon’s instant messaging feature allows users to initiate chat sessions with other online users. The solution also includes live presentation, so users can provide online demos and training to the customers.\n\n\ndualmon is available in two different pricing plans, and pricing varies based on number of computers. The vendor offers online support and a knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a206388-5b40-492a-b383-b7a76f279761.png","url":"https://www.softwareadvice.co.uk/software/52101/dualmon","@type":"ListItem"},{"name":"Dameware","position":5,"description":"DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes.\n\nDameWare helps users centrally manage team members and customers, activate and control their licenses and share the host list globally. It also supports end-users through a mobile app for Android and iOS, so users can connect through smartphones and tablets.\n\nThe window administration feature helps users troubleshoot problems without conducting complete remote control sessions. The solution also helps manage multiple active directory domains using a single interface. The product offers user account administration, password resetting and group policy editing.\n\nDameWare provides two-factor authentication, so users can log into remote sessions via the verification protocol. The solution also supports remote-access sessions by logging in from support tickets and creating an audit trail. The product integrates with SolarWinds Help Desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/445eff17-8ecf-49b8-a33e-44412e7eedbd.png","url":"https://www.softwareadvice.co.uk/software/394300/dameware","@type":"ListItem"},{"name":"Iperius Remote","position":6,"description":"Iperius Remote is software to provide remote assistance or remote access anytime and anywhere.\nIt's the perfect tool for all companies that offer remote technical assistance services.\nAdministrators can customize the platform by adding the organization's name, logo, information, and preset options according to requirements with our full rebranding.\n\nUsing Iperius Remote, multiple operators can connect to a single device, share screens during training seminars or presentations, and set up a custom password for remote clients.  Administrators can track operators' connection history or duration, filter them based on groups and computers, and bill customers accordingly. Supervisors can also manage remote team members by grouping them and configuring specific access permissions.\n\nIperius Remote offers the highest possible level of security, with end-to-end HIPAA/GDPR compliant encryption and the use of the most advanced encryption protocols and systems: TLS 1.2 and TLS 1.3,  to secure information exchange across devices. \n\nManagers can also view a list of connected clients and utilize the multi-user chat functionality to communicate with operators.\n\nIperius Remote is a multi-platform software available on Windows, Mac, Android and iOS.\n\nIperius Remote has advanced features such as: remote printing, session recording, peer-to-peer connection up to FPS, multi-company address book and most importantly a simple license where you just choose the number of concurrent connections.\nAll licenses allow you to have an unlimited number of devices, create an unlimited number of accounts, have an unlimited number of devices in the address book, connect to an unlimited number of remote computers (even unattended).\n\nThe Iperius remote is the ideal solution for an easy to use, safe, reliable and cost effective remote control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6b69d0c-b14e-400d-acb5-25a5ff7ff66f.png","url":"https://www.softwareadvice.co.uk/software/261056/iperius-remote","@type":"ListItem"},{"name":"LogMeIn Resolve","position":7,"description":"Built with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software that offers everything you need to run your business, from anywhere - all in one place.\n\nLogMeIn Resolve enables IT professionals to streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. It combines game-changing IT management and support software with conversational ticketing and a zero trust architecture into a single consolidated tool. Simple, secure, flexible, and best of all, free to use.\n\nLogMeIn Resolve Features:\n\nConversational Ticketing: \nConversational ticketing plugs IT support right into the messaging tools your teams are already using.\n\nMobile Device Support:\nProvide fast, frictionless remote technical support for virtually all Android, Chrome OS, or iOS devices.\n\nSecurity Architecture:\nEnterprise-grade security meets consumer-grade ease of use to securely keep your systems running.\n\nIT Automation:\nUnattended access and multi-session handling let agents and employees get more done, every day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.softwareadvice.co.uk/software/348510/goto-resolve","@type":"ListItem"},{"name":"Kaseya VSA","position":8,"description":"Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting.\n\nUsers can receive complaints, generate complaint tickets and service complaints around systems, servers, networks and mobile devices remotely. Designed for in-house IT staff, Kaseya VSA provides an integrated IT management platform to manage IT issues and service complaints remotely. The patch management module automatically updates servers, workstations and users’ computers with the security patches and software updates. \n\nIT staff members can schedule updates at an individual system level, departmental level or throughout the entire organization. The solution provides information on CPU, network bandwidth and server load through an integrated console to monitor the performance of IT infrastructure in real-time. Kaseya VSA is available on a per user per month basis that includes support through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bc82e8c-1253-4071-b558-d183c4fc5016.png","url":"https://www.softwareadvice.co.uk/software/426347/kaseya-vsa","@type":"ListItem"},{"name":"Zight","position":9,"description":"Zight (formerly CloudApp) helps bring a happier & more productive workplace with better communication by helping businesses save time and reduce misunderstandings and eliminating unnecessary and draining meetings.\n\nUse Zight to create, annotate and share screenshots, videos, screen recordings, GIFs, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.softwareadvice.co.uk/software/354224/cloudapp","@type":"ListItem"},{"name":"SecureLink","position":10,"description":"SecureLink is the industry leader in critical access management, empowering organizations to secure access to their most valuable assets, including networks, systems, and data. By leveraging Zero Trust principles, machine learning, and artificial intelligence, SecureLink provides comprehensive security solutions to govern, control, monitor, and audit the most critical and highest risk access points. Organizations across multiple industries -- including healthcare, manufacturing, government, legal, and gaming -- trust SecureLink to secure all forms of critical access, from remote access for third parties to access to critical infrastructure, regulated information, IT, and OT. \n\nOur product line includes:\n\nSecureLink Enterprise Access is a zero-trust, secure remote access platform for third parties who need enterprise network access. It gives organizations control over third-party network access using tools like fine-grained access controls, zero-trust network access, and auditing and video recording capabilities.\n\nSecureLink Customer Connect is built specifically for technology vendors, managed service providers, and other partners. It provides smooth and secure remote access into customer networks to streamline remote support operations.\n\nSecureLink Access Intelligence automates user access reviews. It inventories which employees have access to what systems and delegates the access review to managers and supervisors who can make quick approvals, rejections, or changes to access rights.\n\nSecureLink’s Privacy Monitor uses artificial intelligence and machine learning to automatically audit all access and flag any suspicious behavior, making things easier for your compliance team and saving auditors time on investigating the access. Did we mention it meets regulatory requirements, like HIPAA compliance?\n\nProtecting your company from cyber threats is no longer optional -- it’s critical. Let SecureLink’s critical access management solutions bring you security, compliance, and efficiency. No compromises.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bbcdf2fd-c5be-47c7-b8d3-0026c6c51564.png","url":"https://www.softwareadvice.co.uk/software/46985/securelink","@type":"ListItem"},{"name":"RealVNC Connect","position":11,"description":"VNC Connect allows businesses to download and share files instantly using the cloud or through direct line (LAN) activity.  \n\n\nVNC Connect’s key features include intuitive remote control, cross-platform support, attended and unattended access, file transfer, multilingual support, online team management and virtual desktop management under Linux. Its sessions are encrypted end-to-end using up to 256-bit AES encryption providing multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions.\n\n\nVNC Connect is available in English, French, German, Spanish and Brazilian Portuguese languages. It offers PC to PC, and mobile to PC support across Windows, Mac, Linux, Raspberry Pi, iOS and Android platforms.\n\n\nVNC Connect is available for free for non-commercial use and on an annual subscription for professional and enterprise packages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfce5c16-4bbc-4813-b947-bc7047533b6f.png","url":"https://www.softwareadvice.co.uk/software/76776/vnc-connect","@type":"ListItem"},{"name":"LogMeIn Rescue","position":12,"description":"LogMeIn Rescue by GoTo is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support, video support, security, integration and API, administration, reporting, customization and branding.\n\n\nThe remote support feature helps users reboot and reconnect during troubleshooting, even if the devices are unattended. Troubleshooting performance can be monitored through remote diagnostics, which show a summary of all processes and services.\n\n\nThe video support feature enables users to perform virtual walkthroughs. The system integrates with services such as ServiceNow and Salesforce to facilitate customer engagement and track help requests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0bcecee8-4426-4fdb-adfd-e4c42bebd8f2.png","url":"https://www.softwareadvice.co.uk/software/355864/rescue","@type":"ListItem"},{"name":"Getscreen.me","position":13,"description":"Getscreen.me is a cloud-based SaaS platform for remote access to computers, servers and mobile devices right from the browser. Cutting-edge web technology has enabled us to develop a unique product making almost instant technical support a reality. No more instructions, IDs or passwords. Even elderly people can easily provide access to their computers.\n\nGetscreen.me key features:\n\n- constant access to computers via a personal account on the website;\n- remote support by invitations;\n- file manager;\n- team accounts;\n- simultaneous connections;\n- OS interface auto-translation;\n- video recording of connection sessions;\n- branding;\n- integrations;\n- connection log;\n- no restrictions on commercial use.\n\nGetscreen.me is a perfect solution for both freelancers and large IT outsourcing companies","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/33871579-4284-4846-a1ab-9f2dda782cf3.png","url":"https://www.softwareadvice.co.uk/software/267505/getscreen-me","@type":"ListItem"},{"name":"Crisp","position":14,"description":"Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized campaigns, live chat, and public status pages. The centralized platform lets users create integrated knowledge base systems to quickly access help articles and resolve customer issues in real-time.\n\n\nFeatures of Crisp include file sharing, customizable live chat interface, shared inbox, translation, audio/video calling, automated messaging, and more. Users can generate campaigns for specific customers and personalize them by adding videos, images or custom messages. Additionally, it lets businesses create public status pages to monitor system statuses in real-time and notify customers about downtimes/outages through email alerts.\n\n\nCrisp comes with an application programming interface, which allows businesses to integrate the platform with several third-party applications such as Slack, Zapier, Salesforce, Facebook Messenger, Zendesk, Telegram and more. The solution is available for free and on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.softwareadvice.co.uk/software/162277/crisp","@type":"ListItem"},{"name":"baramundi Management Suite","position":15,"description":"baramundi Management Suite is an IT management solution that helps businesses of all sizes streamline processes related to IT asset installation, distribution, protection and backup. The license management module allows employees to automatically detect organization-wide installations and store corresponding license details.\n\n\nbaramundi Management Suite' inventory management functionality enables staff members to track hardware and software stock and generate reports to identify license over-coverage or under-coverage cases. The vulnerability scanner monitors and identifies possible vulnerabilities, preventing data loss, industrial espionage and work process disruptions. Additionally, the OS-cloning tool lets IT administrators migrate operating systems and automatically copy predefined system configurations to multiple computers.\n\n\nbaramundi Management Suite facilitates integration with several third-party solutions. It also provides Android and iOS mobile applications, allowing users to handle operations remotely. Pricing is available on request and support is extended via email, live chat, documentation and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c94ffba5-1b2b-4ebe-a0d8-fa390f9c7b38.png","url":"https://www.softwareadvice.co.uk/software/122155/baramundi-management-suite","@type":"ListItem"},{"name":"EV Reach","position":16,"description":"EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card support.\n\n\nThe remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots.\n\n\nThe background management feature helps users search for a queries, manage and control workstations and access real-time information. EV Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords.\n\n\nGoverlan Reach supports multiple platforms such as GovRC, GovRCMD, VNC, RCP, Telnet, AMC and SSH.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d357195f-90ef-410d-a03f-357579877095.png","url":"https://www.softwareadvice.co.uk/software/52113/goverlan-reach","@type":"ListItem"},{"name":"Abacus Private Cloud","position":17,"description":"Abacus Private Cloud is a cloud management solution designed to help businesses store data in a secure and customizable environment. The platform comes with a virtual workspace, which enables professionals to upload business data, documents and applications in a centralized repository for future reference.\n\n\nAbacus Private Cloud includes multiple data centers such as PCIS DSS, HITRUST, SSAE-16 and more to ensure compliance with various regulatory standards including HIPAA, GLBA, GDPR and FIPS. The solution offers a host of features like Uptime monitoring, automatic system enhancements, 256-Bit AES data encryption, and data migration. Additionally, the system allows users to access documents using multiple platforms and provide security against data breaches or other vulnerabilities.\n\n\nAbacus Private Cloud lets users synchronize data with oneDrive, Google Drive and Dropbox. Pricing is available on request and support is provided via phone, email, training and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebad1b52-4bd5-4d6a-a303-9b1c875b1aa1.png","url":"https://www.softwareadvice.co.uk/software/100853/abacus-private-cloud","@type":"ListItem"},{"name":"Faveo Helpdesk","position":18,"description":"Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key features include a buildable knowledge base and a built-in search option.\n\n\nFaveo allows users to build their own self-service knowledge base. Users can upload their content into the solution, and customers can comment on articles users have uploaded.\n\n\nThis solution also lets customers connect with users through email. Faveo assigns ticket numbers to customer emails. Different priority levels can be assigned to tickets, and users can also set up automated, template-based responses to certain types of inquiries. The solution also features a customer portal, where customers can log in and check their ticket status.\n\n\nFaveo lets users assign tickets to specific employees or departments. Multiple users can be assigned to tickets. Internal notes can be created to communicate with users about ticket status.\n\n\nFaveo offers a perpetual license for a one-time fee that includes support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.softwareadvice.co.uk/software/27516/faveo-helpdesk","@type":"ListItem"},{"name":"Naverisk","position":19,"description":"Naverisk is a remote monitoring and management solution for businesses of all sizes. The solution is used by managed service providers and IT professionals. Key features include technology monitoring, management patching, alerting, scripting and automation. The solution allows users to manage Windows, Linux, Mac OS servers, workstations and laptops.\n\n\nNaverisk allows users to monitor system event logs, scan networks, execute PowerShell and DOS commands as well as implement scripts. Automated system updates and scheduled reboots can be set up. The solution has a built-in ticketing feature that provides customizable billing and service agreements. Multiple technicians can track time or information for a ticket at the same time and troubleshoot managed devices remotely.\n\n\nNaverisk offers Bitdefender integration to provide solutions such as anti-virus and anti-malware tools, web content filters and firewalls. It has also partnered with StorageCraft for backup management, data replication and bare-metal recovery.\n\n\nThe solution is available on a subscription basis and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4067435-d3c9-428a-9029-b2e7933ec117.png","url":"https://www.softwareadvice.co.uk/software/187804/naverisk","@type":"ListItem"},{"name":"HelpWire","position":20,"description":"HelpWire is a remote desktop service designed for businesses and independent IT consultants. It offers remote control tools for on-demand support of PCs, laptops and workstations. HelpWire streamlines IT support services and enhances the productivity of customer support teams of all sizes. \n\nTechnicians can instantly access their clients' computers, allowing for direct and timely issue resolution. Key features include session initiation, support for multiple workstations, cross-platform connections, multi-monitor viewing, drag-and-drop file transfer, integrated chat, team invitations and client directory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3eb44829-2f63-49ef-9a45-64fdf5bf0acc.png","url":"https://www.softwareadvice.co.uk/software/449895/HelpWire","@type":"ListItem"},{"name":"AweSun","position":21,"description":"AweSun is a professional-grade remote desktop application designed to solve real-world connectivity challenges for remote workers, digital creators, and individuals providing IT support. Offering a seamless bridge between Windows, macOS, Android, and iOS, AweSun empowers users to turn their mobile devices into fully functional, multi-monitor PC workstations. Whether you need to render complex designs from a coffee shop with 4:4:4 color accuracy, play your favorite PC games on an iPad at 144fps, or simply transfer files and help your parents fix their computer from miles away, AweSun delivers a flawless experience. Crucially, it removes the headache of false \"commercial use\" flags, allowing for uninterrupted family IT support and remote access. Backed by robust RSA/AES encryption and 2FA, AweSun combines official enterprise-level security with a highly intuitive approach to remote productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eeaa5437-aa2f-489c-b360-b539f9a8cadb.png","url":"https://www.softwareadvice.co.uk/software/214117/awesun","@type":"ListItem"},{"name":"Brosix","position":22,"description":"<p>Brosix: Business Messaging That Just Works</p>\n\n<p>Brosix is a cloud-based messaging platform that helps teams communicate quickly, clearly, and without distractions. It provides businesses with their own private messaging environment—simple to set up, easy to use, and powerful enough to support teams of any size, in any industry.</p>\n\n<p>Unlike many business communication tools that require configuration, training, or external services, Brosix focuses on getting your team up and running fast. There’s nothing to install or maintain on your side. Just create your private space, invite your team, and start communicating.</p>\n\n<p>Built for Teams That Want Less Complexity and More Focus. Whether your team works remotely, in the office, or across different locations, Brosix makes it easy to stay in touch through an interface that feels familiar and intuitive—like the messaging apps people already use with friends and family.</p>\n\n<p>But behind the simplicity is a powerful communication layer designed for business. You can organize communication by department, project, or topic, keep everyone aligned through broadcast messages and group chats, and bring in rich media like files, screenshots, voice messages, and screen sharing without switching apps.</p>\n\n<p>What You Can Do with Brosix</p>\n<p>- Chat in real time – One-to-one or group chats with support for replies, mentions, and message labels.</p>\n\n<p>- Send anything you need – Share files of any size, screenshots, screen shares, or voice and video calls.</p>\n\n<p>- Stay organized – Create custom chat rooms for teams or topics, and use labels to categorize important messages.</p>\n\n<p>- Reach everyone at once – Use broadcast messages to send updates to your entire team instantly.</p>\n\n<p>- Manage with ease – Use the web-based Control Panel to manage accounts, control access to features, view activity, and customize communication rules.</p>\n\n<p>Integrates with Your Workflow</p>\n<p>Brosix works with 5,000+ other apps via Zapier, Make, viaSocket, and Integrately, helping you automate notifications, alerts, and routine updates. Whether you want to notify the team when a form is submitted, a deal is closed, or a new ticket is created—Brosix adapts to your workflow.</p>\n\n<p>Available Everywhere</p>\n<p>Brosix runs on Windows, macOS, Linux, Android, iOS, and modern web browsers, allowing your team to stay connected across devices, whether in the office or on the move.</p>\n\n<p>Fast Setup, Zero Hassle</p>\n<p>You can set up Brosix in under a minute—no special configuration, no IT team needed. Just create your team space, invite users, and start messaging. It's ideal for teams that want to get to work without worrying about the tool itself.</p>\n\n<p>Support That Helps You Move Quickly</p>\n<p>Getting started with Brosix is simple, but if you ever need help, our team is here for you. Every account includes:</p>\n\n<p>- Friendly email support\n\n<p>- Access to setup documentation and tutorials</p>\n\n<p>- Free personalized demo sessions (upon request)</p>\n\n<p>Brosix helps your team stay in sync and focused—without the noise, complexity, or distractions of traditional business chat tools. No steep learning curves. No unnecessary features. Just messaging that works.</p></p>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf5fead4-2f8e-4913-b1a5-8d6006d3649d.png","url":"https://www.softwareadvice.co.uk/software/100310/brosix-remote-work","@type":"ListItem"},{"name":"Applivery","position":23,"description":"Applivery is an advanced Unified Endpoint Management (UEM) platform designed to provide complete control over apps and devices for enterprise-level businesses. \n\nWith Applivery, companies can easily manage their endpoints and mobile applications on Android, Windows, and Apple devices, ensuring the security and stability of their mobile app ecosystem while streamlining their mobile device management processes. The platform offers customizable distribution channels, real-time analytics and feedback, and integration with popular third-party tools and services, making it a versatile and cost-effective solution for businesses of all sizes. \n\nApplivery's intuitive interface and centralized app management and deployment make it easy for businesses to manage their mobile app ecosystem and enable businesses to grow and adapt to changing market needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04a380bc-b2c3-4150-bb97-0c5d2494736a.png","url":"https://www.softwareadvice.co.uk/software/393385/applivery","@type":"ListItem"},{"name":"Admin By Request","position":24,"description":"Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enable enterprises to lock down administrative privileges across all endpoints by revoking local admin rights - while still providing means for end users to gain elevated privileges when they need it.\n\nOnce local admin rights are removed based on user or group, end users are still able to gain elevated privileges when they need it via the self-service endpoint application.\n\nPrivileges can be elevated per app (single app elevation), or for a set period of time (session elevation). All elevated activity undertaken by the user while they have elevated privileges is logged in the Admin By Request Auditlog, which can be accessed via a user-friendly online Admin Portal.\n\nAlso accessible from the Admin Portal is a full hardware and software Inventory, customizable reports, features such as Break Glass (a LAPS-replacement feature for creating emergency local admin accounts), Device Owner, and Clean Up Local Admins, as well as all Settings and Sub-Settings, which allow organizations to create granular access control rules to tailor the software to their specific needs.\n\nFile downloads are scanned by over 35 anti-malware engines which comprise OPSWAT's MetaDefender Cloud API, and flagged if malware is detected.\n\nIntegration with ServiceNow, Slack, Teams, Intune, SIEM tools, and a number of other popular software, make adoption of Admin By Request  effortless for end users and administrators.\n\nEnd users can remain productive, Help Desk personnel can focus on more important tasks, and company compliance requirements can be met with a single security tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/458d0ba4-5f9a-47b7-85c7-36844921bbc4.jpeg","url":"https://www.softwareadvice.co.uk/software/418541/admin-by-request","@type":"ListItem"},{"name":"Syxsense","position":25,"description":"Syxsense is a leading Unified Security and Endpoint Management (USEM) solution that delivers real-time  monitoring and intelligent automation for vulnerability management, patch management, and security remediation in a single console.\n\nSyxsense discovers all endpoints communicating over your network even if they’re remote, roaming, or in the cloud and brings operating system (OS), hardware, and software details into your console. It’s cloud-based with cross-platform support that includes Windows, Mac, Linux, Apple, and Android OS.\n\nSyxsense Enterprise delivers an automated Zero Trust evaluation engine, pre-built remediation templates, pre-built security scripts, and 1:1 mobile device management (MDM) licensing.\n\nSyxsense’s Cortex task sequencing and automation engine reduces the burden on IT teams to eliminate threats effectively and rapidly. It’s a powerful, no-code interface that enables teams to easily perform complex, automated security scanning and remediation jobs with a drag-and-drop interface. Combined with Syxsense Enterprise’s Zero Trust feature, IT teams can evaluate the security posture of every endpoint communicating over the network and allow or deny access through automated device- and user-based policies on an asset-by-asset level.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e2068683-0dfb-4e13-8ab7-3de6ea98c2fe.png","url":"https://www.softwareadvice.co.uk/software/96215/syxsensemanage","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4537/remote-support/software?page=2#itemlist","numberOfItems":25}
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