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description: Page 5 - Discover the best Reputation Management Software for your organisation. Compare top Reputation Management Software tools with customer reviews, pricing and free demos.
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title: Page 5 - Best Reputation Management Software - 2026 Reviews, Pricing & Demos
---

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# Reputation Management Software

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## Products

1. [Wiremo](https://www.softwareadvice.co.uk/software/240513/wiremo) — 4.7/5 (16 reviews) — Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps ...
2. [Debutify Reviews](https://www.softwareadvice.co.uk/software/379562/debutify-reviews) — 4.8/5 (16 reviews) — If you're a business owner looking to harness the power of social proof, Debutify Reviews is the perfect solution. Wi...
3. [Loox](https://www.softwareadvice.co.uk/software/244497/loox) — 4.9/5 (16 reviews) — Loox is an app for gathering customer reviews with photos and videos that allows brands of all sizes to display multi...
4. [Synup](https://www.softwareadvice.co.uk/software/62189/synup) — 4.3/5 (16 reviews) — Synup is a leading white-label platform designed for marketing agencies that manage their clients’ local presence. It...
5. [Clootrack](https://www.softwareadvice.co.uk/software/389628/clootrack) — 5.0/5 (16 reviews) — Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why C...
6. [Reputation](https://www.softwareadvice.co.uk/software/417920/reputation) — 5.0/5 (16 reviews) — Reputation is a service that collects hotel reviews made on multiple sources, such as Trip Advisor. It allows manager...
7. [Magic](https://www.softwareadvice.co.uk/software/385160/magic) — 4.9/5 (15 reviews) — Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and commu...
8. [GuestXM](https://www.softwareadvice.co.uk/software/262612/aretheyhappy) — 4.9/5 (15 reviews) — GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment ana...
9. [Simplify360](https://www.softwareadvice.co.uk/software/344684/simplify360) — 4.4/5 (15 reviews) — Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all...
10. [PatientTrak](https://www.softwareadvice.co.uk/software/85385/patienttrak) — 4.6/5 (14 reviews) — PatientTrak is a patient tracking platform that helps healthcare facilities with measuring, monitoring and managing t...
11. [Hearsay Social](https://www.softwareadvice.co.uk/software/86420/hearsay-social-marketing) — 4.4/5 (14 reviews) — Hearsay Social is a cloud-based social customer relationship management (CRM) solution that caters to financial servi...
12. [Critical Mention](https://www.softwareadvice.co.uk/software/82224/critical-mention) — 4.3/5 (13 reviews) — Critical Mention is a cloud-based media monitoring platform that offers solutions to find and share TV and radio cont...
13. [DashGoo](https://www.softwareadvice.co.uk/software/493713/DashGoo) — 4.7/5 (13 reviews) — DashGoo is a marketing and social media reporting tool. It allows users to create customizable dashboards and reports...
14. [Review Tool](https://www.softwareadvice.co.uk/software/316790/review-tool) — 4.8/5 (12 reviews) — Review Tool is the one-stop shop for local businesses to control their reputation management and online reviews. Revi...
15. [re:spondelligent](https://www.softwareadvice.co.uk/software/228547/re-spondelligent) — 4.9/5 (12 reviews) — re:spondelligent is an AI-powered review management platform built exclusively for multi-location restaurants and hot...
16. [PinMeTo](https://www.softwareadvice.co.uk/software/244546/pinmeto) — 4.9/5 (12 reviews) — The Way People Search Has Changed Today’s customers begin their journey online. From Google and Apple Maps to AI-powe...
17. [StoryTap](https://www.softwareadvice.co.uk/software/317955/storytap) — 5.0/5 (11 reviews) — StoryTap is an AI-powered video testimonial platform that makes it easy for businesses of all sizes to collect, creat...
18. [RetailTune](https://www.softwareadvice.co.uk/software/195946/retailtune) — 4.8/5 (11 reviews) — RetailTune is a reputation management and marketing analytics solution that helps businesses create, update, publish,...
19. [Merchant Centric](https://www.softwareadvice.co.uk/software/335578/merchantcentric) — 4.8/5 (11 reviews) — Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media an...
20. [OnVoard](https://www.softwareadvice.co.uk/software/476360/OnVoard) — 4.3/5 (11 reviews) — OnVoard is an ecommerce marketing platform. It helps merchants grow their store revenue with minimal work. The platfo...
21. [Rannko](https://www.softwareadvice.co.uk/software/65773/rannko) — 4.9/5 (10 reviews) — Rannko is a cloud-based digital reputation management solution for small businesses. The solution provides modules fo...
22. [RepuGen](https://www.softwareadvice.co.uk/software/360678/repugen) — 4.4/5 (10 reviews) — RepuGen is a cloud-based patient satisfaction and HIPAA-compliant healthcare reputation management platform for medic...
23. [gominga](https://www.softwareadvice.co.uk/software/363913/gominga) — 4.5/5 (10 reviews) — gominga is a review management platform designed to help businesses collect and respond to customer feedback from wit...
24. [RAY](https://www.softwareadvice.co.uk/software/224164/botbit) — 4.9/5 (10 reviews) — RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Se...
25. [Retamo](https://www.softwareadvice.co.uk/software/205330/retamo) — 5.0/5 (9 reviews) — Retamo is an online review and reputation management solution, which enables businesses to generate and monitor custo...

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## Related Categories

- [Social Media Management Tools](https://www.softwareadvice.co.uk/directory/1666/social-media/software)
- [Social Media Marketing Tools](https://www.softwareadvice.co.uk/directory/3905/social-media-marketing/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software)

## Links

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With its user-friendly platform, you can effortlessly collect, manage, and import customer reviews in one convenient location. \n\nPlus, Debutify Reviews goes above and beyond, offering powerful features that enhance the review management process. Seamlessly integrating with essential tools and apps, this review management solution streamlines workflows and maximizes efficiency, even for those without technical expertise.\n\nOne of the top priorities at Debutify Reviews is the security of your valuable customer reviews and sensitive data. Robust data security measures are in place to ensure that your information is safeguarded. This instills trust and confidence in the platform, allowing you to focus on leveraging the power of social proof without worrying about data breaches or unauthorized access.\n\nMaintaining authenticity in your review display is crucial, and Debutify Reviews has the tools to achieve just that. Its automated spam filter discreetly hides multiple negative reviews from the same IP address, ensuring a fair representation of customer feedback. Additionally, the profanity filter instantly hides testimonials with inappropriate language, preserving a professional image for your brand. By utilizing these features, you can create a review display that reflects the genuine experiences of your customers.\n\nStanding out is essential in the competitive online landscape, and Debutify Reviews can help you do just that. By leveraging review-rich snippets, the platform empowers your business to rank higher in Google search results. Potential customers can easily access valuable review information directly in search results, giving you a competitive advantage. This increases trust and click-through rates, leading to more conversions and business growth.\n\nStreamlining your review management process is made effortless with Debutify Reviews. Whether you're migrating from another review app or starting fresh, the platform seamlessly imports all your collected reviews. This consolidation of review management from external sources provides you with a comprehensive overview of customer feedback. So say goodbye to the hassle of juggling multiple platforms and enjoy the convenience of having all your reviews in one place.\n\nTo further incentivize your customers and drive positive engagement, Debutify Reviews offers a rewards program. By offering discounts or other incentives, you can encourage customers to share their experiences, ultimately promoting positive reviews and increasing customer engagement. This enhances your brand's reputation and strengthens the relationship between your business and its customers.\n\nIn addition, building credibility on social media is simplified with Debutify Reviews. You can easily share your eCommerce reviews across various platforms, leveraging the power of social proof to establish credibility and attract potential customers. By showcasing positive customer experiences, you can create a compelling narrative around your brand, encouraging others to choose your products or services confidently.\n\nRest assured that Debutify Reviews is committed to customer satisfaction. Its top-tier customer support team is ready to provide personalized guidance and assistance every step of the way.\n\nHarness the power of social proof with Debutify Reviews. With our easy-to-use platform, you can effortlessly collect, manage, and import reviews all in one place. Plus, experience full control over displaying your photo and video testimonials with customizable widgets that match your brand's aesthetics seamlessly. With Debutify Reviews, you can build trust and credibility, helping visitors make better buying decisions while safeguarding your brand's reputation.\n\n*Please note: Businesses must obtain explicit consent before collecting, using, and sharing reviews, and must respect privacy laws, original review sources","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b747ec62-a04e-41b1-af1f-8fc1697a1b2c.png","url":"https://www.softwareadvice.co.uk/software/379562/debutify-reviews","@type":"ListItem"},{"name":"Loox","position":3,"description":"Loox is an app for gathering customer reviews with photos and videos that allows brands of all sizes to display multiple types of content from their happy customers.\n\nLoox helps more than 100,000 Shopify & Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and boost sales with Loox.\n\nLoox is a partner & agency-friendly review app, with dedicated plans for select partners.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/616269f9-b91c-405c-a22b-249134eac6cf.png","url":"https://www.softwareadvice.co.uk/software/244497/loox","@type":"ListItem"},{"name":"Synup","position":4,"description":"Synup is a leading white-label platform designed for marketing agencies that manage their clients’ local presence. It offers a full suite of tools for listings management, reputation monitoring, social media publishing, and local search optimization. With Synup OS, agencies gain a unified operating system to scale their services, improve efficiency, and boost profitability. Trusted by thousands of agencies worldwide, Synup powers the management of millions of business locations, helping small businesses grow through stronger, more consistent marketing.\n\nSynup OS helps agencies expand their services, retain more clients, and streamline operations, all in one platform. \n\nOffer essential marketing apps like Listings, Reviews, and Social to every SMB client without extra cost. \n\nForecast churn risk using client health scores and usage trends. \n\nBuild a single source of truth for client information enriched with AI-powered fields. \n\nCapture and enrich leads instantly with AI prospecting tools. \n\nManage sales pipelines with custom stages for marketing services and retainers. \n\nTrack tasks and deliverables across marketing campaigns. \n\nCreate and send invoices directly from Synup while automating billing workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d431b52a-b07a-40b6-87e7-b9048febd938.png","url":"https://www.softwareadvice.co.uk/software/62189/synup","@type":"ListItem"},{"name":"Clootrack","position":5,"description":"Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. \n\n150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.\n\nClootrack helps you answer\n* What customer experience factors increase your sales?\n* Why customers switch from your brand?\n* Qualitative insights from Voice of Customer initiatives\n* What are the strengths and weaknesses of multitude of emerging competitors in your category?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.softwareadvice.co.uk/software/389628/clootrack","@type":"ListItem"},{"name":"Reputation","position":6,"description":"Reputation is a service that collects hotel reviews made on multiple sources, such as Trip Advisor. It allows managers to keep track of all new reviews in a single dashboard. Teams can filter reviews based on rating, source, and publication date. Moreover, through the categorization of the reviews, the property owners can understand the strengths and weaknesses of the hotel. The system analyzes trends in guest reviews to identify areas for improvement and prioritize actions based on collected data.\n\nThe platform includes features such as QuickFeed, which allows guests to provide immediate feedback during their stay. Negative comments are automatically flagged, alerting staff for timely resolution. Reputation also supports post-stay questionnaires to gather detailed feedback on different aspects of the guest experience.\n\nThe system enables hotels to streamline communication with guests and monitor progress as service improvements are implemented. Reputation helps staff save time through automated processes, allowing more focus on in-person guest care. By transforming guest feedback into actionable insights, the platform supports data-driven decision-making to enhance customer satisfaction and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c9e28b3-81e9-4c92-afd1-dd7fc44bdf4c.jpeg","url":"https://www.softwareadvice.co.uk/software/417920/reputation","@type":"ListItem"},{"name":"Magic","position":7,"description":"Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and communication efforts all from one convenient location.\n\nA range of powerful features helps businesses just like yours to manage online reviews and conversations, grow revenue, and nurture customer relationships.\n\nImagine having access to an online review generator that helps you get more positive reviews across multiple sites, such as Google, Facebook, Yelp, and TrustPilot. This feature alone can give your business a significant boost in reputation and visibility. With Magic, you can also create personalised SMS marketing campaigns with user-friendly workflows and customizable templates that incentivize your customers to take action.\n\nBut it doesn't stop there, Magic also offers a team inbox that centralises conversations across multiple channels and locations, so you can keep on top of customer conversations and will never miss a potential customer again. There is also a customer database that stores and organises all customer information from across the platform, so you can track and analyse their behaviour and gain insights to improve customer management and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb105408-755c-4219-ada0-90c6391c5d96.jpeg","url":"https://www.softwareadvice.co.uk/software/385160/magic","@type":"ListItem"},{"name":"GuestXM","position":8,"description":"GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. \n\nFeedback & Sentiment Analysis - all guest experience feedback across all social, review, and survey channels.\n\nBrand Reputation Management - monitor, respond to and promote your guest interactions. \n\nMarket Intelligence - benchmark performance to local, regional, and national.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da728e76-c171-4e0a-836f-cbf9566e4502.png","url":"https://www.softwareadvice.co.uk/software/262612/aretheyhappy","@type":"ListItem"},{"name":"Simplify360","position":9,"description":"Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels.\n\nSimplify360 has been helping businesses deliver exceptional customer support for over a decade now. Our customer support software helps businesses manage all their customer interactions from one inbox - Social Media, Email, In-app Chat, Web chat, Instant messengers, Google My Business, TripAdvisor, Yelp, Amazon, Playstore, App Store, Zomato, eCommerce platforms, and more. The software also helps businesses with Social Listening, Review Management & ORM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6844be8-ed70-4fb1-b9f9-5208565c6939.png","url":"https://www.softwareadvice.co.uk/software/344684/simplify360","@type":"ListItem"},{"name":"PatientTrak","position":10,"description":"PatientTrak is a patient tracking platform that helps healthcare facilities with measuring, monitoring and managing the patient journey. Reputation Management includes review requests, listings management, review site monitoring, automated surveys, provider transparency and net promoter score (NPS).\n\nUsers can communicate with patients and update family members via text. Teams can send surveys, medication and appointment reminders, recalls,  self-care information and service news.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee88c691-e0d7-4335-bb3e-b1e98e80970c.png","url":"https://www.softwareadvice.co.uk/software/85385/patienttrak","@type":"ListItem"},{"name":"Hearsay Social","position":11,"description":"Hearsay Social is a cloud-based social customer relationship management (CRM) solution that caters to financial services businesses and helps them to manage their interactions with existing and prospective customers.\n\n\nHearsay Social’s 'Predictive Social' module allows users to engage with their target audiences and manage their social presence from a central dashboard. The solution sifts out social signals and provides recommendations by deploying natural language processing (NLP) technology. Hearsay Social’s analytics feature tracks customer engagement with respect to specific social media campaigns.\n\n\nHearsay Social provides compliance functionalities and also caters to the needs of regulated financial companies with the help of pre-approval processes, real-time updates and infringement resolution. The solution's \"rogue page finder\" feature detects unauthorized use of an organization’s brand on the internet and selects a suitable course of action.\n\n\nSupport is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f118943-be64-45f0-888e-04e118a3d347.png","url":"https://www.softwareadvice.co.uk/software/86420/hearsay-social-marketing","@type":"ListItem"},{"name":"Critical Mention","position":12,"description":"Critical Mention is a cloud-based media monitoring platform that offers solutions to find and share TV and radio content, associated metadata and historical archives.\n\n\nCritical Mention’s key features include broadcast monitoring, online news tracking and social media monitoring. It provides analysis to create reports through custom templates, graphs and charts and visualize coverage on density maps and word clouds. Critical Mention offers solutions for global TV and radio sources, Nielsen markets, cable networks, online newspapers, magazines, trade publications, forums and blog pages. It enables users to share and refine an editing tool.\n\n\nCritical Mention integrates with media monitoring platforms for managing TV stations for various languages. It offers multiple tools for ad hoc search visualizations, mobile-friendly data reporting, self-service and saving local and national current events offline.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4a1f71d-e2ca-4393-b058-ff88ceb9e431.png","url":"https://www.softwareadvice.co.uk/software/82224/critical-mention","@type":"ListItem"},{"name":"DashGoo","position":13,"description":"DashGoo is a marketing and social media reporting tool. It allows users to create customizable dashboards and reports quickly. The platform is designed for marketing agencies, social media managers, and small to medium-sized businesses. DashGoo provides an all-in-one solution for tracking and analyzing digital marketing performance.\n\nThe tool offers unlimited users, reports, and scheduling capabilities. Users can choose from pre-built templates to create visually appealing and easy-to-understand dashboards and reports. They can also fully customize the layout and design. DashGoo integrates with popular marketing and social media platforms such as Facebook, Instagram, Google Ads, and Google Analytics. This allows users to centralize their data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5dd36138-e6af-4b42-8516-5ec42f21c1f6.png","url":"https://www.softwareadvice.co.uk/software/493713/DashGoo","@type":"ListItem"},{"name":"Review Tool","position":14,"description":"Review Tool is the one-stop shop for local businesses to control their reputation management and online reviews. Review Tool helps local businesses professionally ask their clients to leave them a review through text, MMS, and emails. With Review Tool's customizable reviews widgets, local business owners can monitor and analyze their online reviews and display them on their own website. Review Tool will also help local businesses to monitor and track their competitors' reviews and compare their reviews metrics against them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6af1f0dc-5325-43f2-98f5-52067a714850.png","url":"https://www.softwareadvice.co.uk/software/316790/review-tool","@type":"ListItem"},{"name":"re:spondelligent","position":15,"description":"re:spondelligent is an AI-powered review management platform built exclusively for multi-location restaurants and hotels. \n\nWe help hospitality businesses manage their online reputation across 100+ review platforms in 135+ languages, centralizing all reviews in one intuitive dashboard.\n\nHospitality-specific AI\nUnlike generic reputation tools, our AI is trained exclusively on 10+ million hospitality reviews, understanding context and generating authentic, brand-consistent responses in any language.\n\nActionable Intelligence\nSentiment analysis across 40+ hospitality categories (food quality, service speed, ambiance, and more) gives teams clear, actionable data. re:Advisor identifies operational issues and revenue opportunities from review patterns, while re:Score benchmarks each location against your portfolio and competitors.\n\nTrusted by leading restaurant groups like McDonald's, Vapiano, and Subway across 30+ countries, re:spondelligent scales from single locations to international chains — serving restaurant chains, hotel groups & boutiques, franchises & multi-location brands. \n\nNative integrations with POS systems, booking engines, delivery platforms, and BI tools make it easy to connect with existing workflows.\n\nFast onboarding, transparent pricing, and a free 14-day trial — no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2fc68e4-ff70-4351-8eaf-83170e5a4871.png","url":"https://www.softwareadvice.co.uk/software/228547/re-spondelligent","@type":"ListItem"},{"name":"PinMeTo","position":16,"description":"The Way People Search Has Changed\n\nToday’s customers begin their journey online. From Google and Apple Maps to AI-powered summaries in tools like ChatGPT and Gemini, people are discovering brands before ever clicking a website. With PinMeTo, your brand stays visible, accurate, and trustworthy across the platforms your customers rely on to choose where to go.\n\nPinMeTo is a SaaS platform that helps multi-location brands manage and sync their location data, online conversations, and customer engagement across hundreds of services and directories, ensuring their brand stays accurate, visible, and connected wherever discovery happens.\n\n1. Listings Management\n\nKeeping your business information accurate and consistent across numerous online platforms can be daunting. PinMeTo’s Listings tool simplifies this process, ensuring your business is visible where your customers are looking.\n\n- Easy Updates: Quickly update your business details across more than 100 online directories, including Google, Facebook, and Apple Maps.\n\n- Bulk Changes: Make changes to multiple locations in one go, saving you time and effort.\n\n- Secure Information: Protect your business information from unauthorized changes, keeping your details consistent and reliable.\n\n\n2. Reviews & Conversations Management\n\nManaging customer reviews and conversations can be overwhelming, but with PinMeTo’s Reviews & Conversations tool, it becomes a breeze. This tool brings all your customer interactions into one place, making it easy to respond and engage.\n\n- One Dashboard: See and manage all your reviews and messages from a single, easy-to-use interface.\n\n- Timely Notifications: Get alerts for new reviews and messages so you can respond quickly and keep your customers happy.\n\n- Team Collaboration: Work together with your team to manage responses and keep track of progress.\n\n\n3. Social Media Posts Management\n\nSocial media is crucial for connecting with your customers, but keeping it updated can be challenging. PinMeTo’s Social Media Posts tool helps you schedule and publish content effortlessly, ensuring your brand stays active and engaging.\n\n- Schedule Posts: Plan and schedule your social media posts in advance for multiple locations.\n\n- Personalized Content: Customize your messages for different locations to make them more relevant and engaging.\n\n- Performance Insights: Track how your posts are performing and get insights to improve your strategy.\n\n\n4. Platform Integration and Customization\n\nPinMeTo integrates seamlessly with your existing tools and systems, making it easy to fit into your workflow and enhance your operations.\n\n- Simple Integration: Connect PinMeTo with your current systems for smooth data updates and synchronization.\n\n- Customizable Settings: Tailor the platform to meet your specific needs and preferences.\n\n- User Access Control: Manage who has access to what, ensuring secure and efficient use of the platform.\n\n\n5. Advanced Analytics and Reporting\n\nUnderstanding how your marketing efforts are performing is key to making smart decisions. PinMeTo’s analytics and reporting tools provide clear insights into your online presence.\n\n- Easy Metrics: Track important performance indicators in an easy-to-understand format.\n\n- Keyword Insights: Learn which keywords are driving traffic to optimize your content.\n\n- Detailed Reports: Generate reports to evaluate your marketing campaigns and make data-driven decisions.\n\n\n6. Customer Support and Onboarding\n\nWe know that adopting a new platform can be challenging, so PinMeTo provides exceptional support to make the transition smooth and easy. Our team is here to help you every step of the way.\n\n- 24/7 Support: Access friendly and knowledgeable support at any time.\n\n- Personalized Onboarding: Get one-on-one training to help you get started and make the most of PinMeTo.\n\n- Ongoing Assistance: Receive continuous support and guidance to ensure your success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9b7938b-d463-4813-8d44-22ddfa24ab63.png","url":"https://www.softwareadvice.co.uk/software/244546/pinmeto","@type":"ListItem"},{"name":"StoryTap","position":17,"description":"StoryTap is an AI-powered video testimonial platform that makes it easy for businesses of all sizes to collect, create, and share authentic videos. From testimonial videos (basic design to high design, auto-edited) to product reviews, sizzle reels, and social storytelling, StoryTap provides the flexibility, scalability, and results that modern brands need.\n\n1. Video Testimonials\n\nCapture authentic customer, employee, or community stories with guided prompts that make recording simple.\n\nVideos can be produced at different levels of polish—from basic design for quick turnaround to high design, fully branded and customized.\n\nBuilt-in auto-editing ensures videos are production-ready without heavy manual work.\n\nIdeal for building trust, humanizing your brand, and showcasing first-person experiences.\n\n2. Product Video Reviews\n\nCollect authentic reviews directly from customers who use your products.\n\nShowcase these reviews on product pages, e-commerce sites, and campaigns.\n\nHelp shoppers make confident decisions by showing real people explaining what they love.\n\n3. Social Content Stories (with Social Reminders)\n\nInvite your community to create short, shareable stories for social media.\n\nBuilt-in reminders make it easy for contributors to complete submissions on time.\n\nVideos are formatted for TikTok, Instagram, LinkedIn, Facebook, and other platforms.\n\nPerfect for filling your social content pipeline with authentic, brand-ready stories.\n\n4. Video for Google Business Profiles & Google Reviews (PRIVATE BETA)\n\nEnable customers to leave video reviews directly on Google Business Profiles.\n\nBoost visibility, stand out from competitors, and drive more clicks with authentic, on-camera voices.\n\nCombine written reviews with video testimonials for Google Reviews to increase trust and credibility.\n\nCurrently available in PRIVATE BETA for select partners.\n\n5. Video Editor for Sizzle Reels\n\nEasily repurpose collected content into sizzle reels for campaigns, events, or social highlights.\n\nDrag-and-drop functionality for fast, branded compilations.\n\nCreate dynamic, engaging video reels without needing advanced editing software.\n\n6. Self-Serve Platform\n\nManage campaigns, invite contributors, and publish videos directly from your StoryTap dashboard.\n\nEasy for entrepreneurs, startups, and small businesses to get started without technical skills.\n\nContributors can record from any device with intuitive prompts, re-record options, and guided scripting.\n\n7. White-Glove Managed Service\n\nFor enterprises and organizations that need full-service support, StoryTap provides a managed solution.\n\nOur team handles campaign setup, invites, moderation, video branding, and distribution.\n\nMulti-language moderation is available to support global brands.\n\n8. Hybrid “Step-In” Support\n\nAdd flexible hours when your internal team is busy.\n\nGet expert help with campaign design, video moderation, or publishing strategy—only when you need it.\n\n9. Video Branding & Customization\n\nApply your brand elements—logos, colors, fonts, and design templates.\n\nEnsure every testimonial video, product review, or social story feels consistent and professional.\n\nOptions for basic-to-high design let you scale affordably without sacrificing quality.\n\n10. Analytics & Insights\n\nMonitor video performance across web, social, and Google.\n\nUnderstand which testimonials drive the most engagement and conversions.\n\nGather insights into customer sentiment and campaign ROI.\n\nWho We Serve\nStoryTap serves entrepreneurs, nonprofits, and enterprises across industries like retail, SaaS, education, healthcare, and consumer goods. Trusted by organizations including AAA, TELUS, Samsung, Danone, UCLA Anderson, and The Forum, StoryTap helps brands unlock libraries of authentic video testimonials, reviews, and stories that accelerate growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e505d7f-0cff-4068-b9c5-af771927f9ef.png","url":"https://www.softwareadvice.co.uk/software/317955/storytap","@type":"ListItem"},{"name":"RetailTune","position":18,"description":"RetailTune is a reputation management and marketing analytics solution that helps businesses create, update, publish, and manage content across multiple platforms, such as Google My Business, Facebook Locations, Google Maps, and other store locator applications. It enables staff members to automatically receive alerts when incorrect information is posted across multiple channels, optimizing the overall customer experience. \n\nRetailTune offers a built-in ticket system, which allows employees and administrators to establish two-way communication and collaborate on tasks and issues. Business leaders can use the activity dashboard to track the local stores and franchisee information published and updated across multiple social media channels. Additionally, staff members can run multiple localized marketing campaigns, with details such as store name, description, location, and other relevant information.\n\nRetailTune allows organizations to utilize the built-in media repository to collect and publish customer images from multiple stores facilitating customer engagement and retention. Pricing is available on request and support is extended via phone, email, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/985c5186-1bb5-4cc8-83a4-a4028e55705f.png","url":"https://www.softwareadvice.co.uk/software/195946/retailtune","@type":"ListItem"},{"name":"Merchant Centric","position":19,"description":"Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify new revenue streams through effective reputation management.\n\nThe tool provides both social media and listing management solutions. It includes reputation management, sales analytics, and customer insights to help you increase revenue. In addition to the pre-built integrations with Amazon and eBay that offer powerful functionality and reduced workload, Merchant Centric has built in custom fields for more advanced features such as discount codes, inventory level and update product prices. It also provides an analytics tool, which allows you to understand your customers' needs as well as utilize customer feedback in order to gain revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17e00716-fff9-43a4-8cb4-031281009123.png","url":"https://www.softwareadvice.co.uk/software/335578/merchantcentric","@type":"ListItem"},{"name":"OnVoard","position":20,"description":"OnVoard is an ecommerce marketing platform. It helps merchants grow their store revenue with minimal work. The platform caters to a range of ecommerce businesses, from small online stores to large enterprises. It provides a suite of marketing tools to drive sales and customer engagement.\n\nThe platform offers seven marketing applications. These include email marketing, an AOV progress bar, back in stock notifications, reviews, a rewards and loyalty program, a product recommender, and customizable pop-ups. These features work together to help merchants optimize their marketing efforts and boost their bottom line. OnVoard integrates with leading ecommerce platforms such as Shopify, BigCommerce, EasyStore, and Wix, making it easy for businesses to implement and manage their marketing campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5790742-6e4d-4312-b0a0-5895fd74916f.png","url":"https://www.softwareadvice.co.uk/software/476360/OnVoard","@type":"ListItem"},{"name":"Rannko","position":21,"description":"Rannko is a cloud-based digital reputation management solution for small businesses. The solution provides modules for review management, listing management, task management and social media post scheduling.  \n\n\nThe review management module syncs with Facebook, Yelp, Google and other applications to monitor user reviews. Users can receive review notifications and respond to them automatically or manually in real time through text messages. The solution sends review requests and reminders to customers and tracks the number of reviews received from them.\n\n\nRannko allows businesses to manage the performance of multiple local listings through a single platform. It also offers a social dashboard that lets users set the time and day to post social media content across various platforms. Rannko also generates configurable reports that can be sent to users automatically via email.\n\n\nServices are available on a per month subscription basis with support through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b21d2009-59dd-44f4-bdbe-df8a83f569e9.png","url":"https://www.softwareadvice.co.uk/software/65773/rannko","@type":"ListItem"},{"name":"RepuGen","position":22,"description":"RepuGen is a cloud-based patient satisfaction and HIPAA-compliant healthcare reputation management platform for medical groups, urgent care centers, doctors, and dental practices. It helps you collect genuine patient feedback, manage online reviews, and improve your overall patient experience.\n\nRepuGen automates patient outreach through SMS and email, inviting patients to share their experience after each visit. This helps you build a steady flow of authentic reviews on sites like Google, Yelp, Healthgrades, and more, while also giving you direct feedback from your patients.\n\nYou will receive real-time notifications for all patient feedback & reviews, so you can quickly address concerns and resolve issues as they arise. This allows your team to improve patient satisfaction, recover negative experiences, and strengthen your online reputation.\n\nRepuGen also helps you manage all your reviews in one place. You can monitor review activity across platforms, respond to patient feedback, and stay on top of your reputation without switching between multiple tools.\n\nWith AI-powered insights, RepuGen helps you understand patient feedback at scale. You can identify trends, track common issues, and find opportunities to improve your services and patient experience.\n\nRepuGen also supports your marketing and visibility efforts. With listings management, testimonial widgets, and social sharing tools, you can showcase positive patient experiences and make it easier for new patients to find and trust your practice.\n\nFor patient engagement, RepuGen includes tools like broadcast messaging and automated eCards, helping you stay connected with your patients beyond their visit and build stronger relationships over time.\n\nWith centralized dashboards, reporting, and multi-location support, you can track performance across providers and locations, monitor patient satisfaction, and make better decisions based on real feedback.\n\nRepuGen helps you improve patient experience, grow your reputation, and consistently attract more patients to your practice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c812187-806d-49c2-accd-72e16aa84be2.png","url":"https://www.softwareadvice.co.uk/software/360678/repugen","@type":"ListItem"},{"name":"gominga","position":23,"description":"gominga is a review management platform designed to help businesses collect and respond to customer feedback from within a unified platform. Key features include customer experience management, activity tracking, response management, customizable templates, review notification, and sentiment analysis. \n\nTeams using gominga's modular solution can determine the number of items managed on each platform, streamline competition monitoring, expand customer service and boost customer loyalty. The product review management module enables users to evaluate product reviews and questions, identify market opportunities and problems, determine the strengths and weaknesses of their products and integrate customer feedback into the product development processes.  \n\ngominga also offers additional modules that include content, response, analytics, sentiment and competitor, allowing businesses to evaluate customer feedback, intensify customer loyalty and directly publish responses across various eCommerce platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45cf5c6c-405e-4d7a-ab00-930790324d75.png","url":"https://www.softwareadvice.co.uk/software/363913/gominga","@type":"ListItem"},{"name":"RAY","position":24,"description":"RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Search. Organizations can increase their visibility online and allow customers to market them on their behalf. Furthermore, the client reviews and swift notifications sent to the company's staff to comment on them build trust in the prospective customers. It also increases repeat business from satisfied customers.\n\nThe platform provides enterprises with an activity dashboard to view and track workflows and monitor their brand performance. Corporation administrators can audit customer services to see their customer experience across their business operations and customer service. Additionally, RAY provides analytics and reports on bad reviews and segments them into specific functions or products. It also enables companies to conduct polls and surveys to find solutions corresponding to customer needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b02fb15a-c9ca-47c9-b99e-11a16f995ccc.png","url":"https://www.softwareadvice.co.uk/software/224164/botbit","@type":"ListItem"},{"name":"Retamo","position":25,"description":"Retamo is an online review and reputation management solution, which enables businesses to generate and monitor customer ratings across multiple platforms such as Airbnb, Glassdoor, Expedia and more. Professionals can create search engine optimization (SEO) websites or profile pages to promote specific reviews.\n\nRetamo helps organizations share reviews across multiple platforms including Twitter, XING, LinkedIn, corporate websites and Facebook. It lets managers track customers' ratings based on specific time periods, search items and criteria. Additionally, businesses can receive notifications about new reviews, respond to negative feedback and distribute promotional campaigns across audiences via QR codes.\n\nRetamo allows teams to analyze and compare business performance with competitors based on specific evaluations. The product is available on monthly or annual subscriptions and support is extended via FAQs, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd4248a7-4fb8-4412-a1ee-3eef9256d6b6.png","url":"https://www.softwareadvice.co.uk/software/205330/retamo","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4509/reputation-management/software?page=5#itemlist","numberOfItems":25}
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