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description: Page 8 - Discover the best Cloud Communication Platform for your organisation. Compare top Cloud Communication Platform tools with customer reviews, pricing and free demos.
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title: Page 8 - Best Cloud Communication Platform - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software) > [Page 8](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=8)

# Cloud Communication Platform

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## Products

1. [CommPeak Dialer](https://www.softwareadvice.co.uk/software/432430/commpeak-dialer) (0 reviews) — CommPeak Dialer: Better Reach and Performance through Predictive Dialing CommPeak Dialer gives contact centers the co...
2. [Nvoip](https://www.softwareadvice.co.uk/software/442189/nvoip) (0 reviews) — Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and ...
3. [CommPeak Cloud PBX](https://www.softwareadvice.co.uk/software/432429/commpeak-cloud-pbx) (0 reviews) — CommPeak’s Cloud PBX provides a flexible, cloud-based phone system for businesses managing high call volumes. Remote,...
4. [Go4Clients](https://www.softwareadvice.co.uk/software/368302/go4clients) (0 reviews) — Go4Clients is a digital communication platform that allows companies to automate their interaction with their custome...
5. [goFacing](https://www.softwareadvice.co.uk/software/404649/gofacing) (0 reviews) — GoFacing stands as a premier provider of business communication solutions, specializing in delivering exceptional vid...
6. [EasyWay](https://www.softwareadvice.co.uk/software/497970/EasyWay-Messaging) (0 reviews) — The contactless guest software enables hoteliers to increase their bottom line and discover new revenue streams by re...
7. [Haber Chat](https://www.softwareadvice.co.uk/software/450325/Haber-Chat) (0 reviews) — Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp a...
8. [Messaging Made Easy](https://www.softwareadvice.co.uk/software/529481/Messaging-Made-Easy) (0 reviews) — Messaging Made Easy is a tool that allows users to send SMS, Viber and WhatsApp messages from Salesforce and caters t...
9. [ipSCAPE Connect](https://www.softwareadvice.co.uk/software/431209/ipscape-connect) (0 reviews) — ipSCAPE Connect is a unified communications solution designed to enhance communication and collaboration within organ...
10. [Pro Cloud Server](https://www.softwareadvice.co.uk/software/482764/Pro-Cloud-Server) (0 reviews) — Pro Cloud Server is a secure access and integration layer designed for Sparx Systems's Enterprise Architect repositor...

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Prev: [Previous page](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=7)

## Related Categories

- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)
- [All Categories](https://www.softwareadvice.co.uk/directory)

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The system detects live answers, skips unavailable numbers, and connects leads instantly, helping teams spend more time in conversations and less time waiting.\n\n* Real-Time Visibility and Control -  Managers get complete visibility into call performance, agent activity, and lead flow in real time. Live dashboards and alerts make it easy to track progress, identify issues early, and act fast to keep performance steady and campaigns on track.\n\n* Adapts to Any Campaign or Workflow -  A rule-based engine lets one determine how leads are distributed, and adjust strategies as business goals change. Manage multiple campaigns at once with full control over pacing, routing, and lead priorities.\n\n* Reach Customers Beyond Voice -  Not all leads pick up phone calls. Connect with leads  through integrated SMS, WhatsApp, or Telegram messaging. An omnichannel inbox lets agents continue conversations from different channels from within the dialer, improving response rates and engagement outcomes.\n\n* AI-Driven Call Analysis and Insights -  AI records, transcribes, and summarizes calls, surfacing key takeaways, sentiment trends, and ranked call insights. This intelligence helps managers review conversations faster, spot issues, identify priority calls, and strengthen coaching.\n\n* CRM & API Connectivity - Integrate with your CRM to upload and manage leads, place calls with Click-to-Call, and sync updates automatically through two-way synchronization. Use the API to create integrations that connect directly with your existing systems.\n\nIdeal for:\n- Increasing live connections in contact centers\n- Improving sales and support performance and outreach\n- Managing multiple campaigns or brands\n- Achieving real-time visibility and performance control\n- Integrating messaging into the calling process\n\nKey Features\n* AI-Powered Predictive Dialing – Places multiple calls simultaneously and connects answered calls directly to available agents.\n* Dynamic Ratio Calling – Dynamically regulates dialing pacing to match answer rates and agent availability.\n* Skill-Based Routing – Matches leads with the most qualified agents by language, expertise, or campaign type.\n* High-Intent Lead Indicators – Identifies leads with stronger intent to connect or convert\n* Local Caller ID – Displays local numbers to increase pickup rates.\n* Automatic Number Correction – Detects and fixes formatting errors to ensure proper dialing.\n* Call Availability Detection – Filters out busy or unavailable numbers, connecting agents only to live opportunities.\n* Voicemail Detection – Skips calls that reach voicemail to maximize active calling talk time.\n* Listen, Whisper, and Barge – Monitor, coach, or assist agents during live calls\n* Real-Time Dashboards and Critical Alerts – Track metrics, monitor quality, and receive alerts about critical real-time changes.\n* Reports and Analytics – Access detailed data on call trends, agent performance, and lead flow for better decision-making.\n* Multi-Campaign and Remote Team Management – Manage multiple campaigns or distributed teams from one system.\n* Omnichannel Messaging – Delivers SMS, WhatsApp, and Telegram capabilities within CommPeak Dialer.\n* CRM & API connectivity -  Enables direct connection between the dialer, CRM platforms, and other integrated systems","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d60a768-d7f4-4944-a478-73b660a2a5db.png","url":"https://www.softwareadvice.co.uk/software/432430/commpeak-dialer","@type":"ListItem"},{"name":"Nvoip","position":2,"description":"Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and WhatsApp, enabling companies to elevate customer service, drive sales growth, and streamline operations. Nvoip simplifies and automates sales processes, facilitates real-time performance monitoring, and enhances communication with both customers and teams. Unlock the power of advanced analytics and reporting tools to gain valuable insights that will optimize your operations. Whether you're a small startup or a large enterprise, Nvoip is the ultimate solution for enhancing customer experiences and achieving remarkable results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce8e656f-d713-4ba6-b0fc-e3ef76cdd587.png","url":"https://www.softwareadvice.co.uk/software/442189/nvoip","@type":"ListItem"},{"name":"CommPeak Cloud PBX","position":3,"description":"CommPeak’s Cloud PBX provides a flexible, cloud-based phone system for businesses managing high call volumes. Remote, hybrid, and office-based teams can all work within one system, giving managers control over call quality, routing, and performance. The solution connects and works alongside 100s of CRMs and other business systems, integrating voice and messaging into existing setups to support established workflows.With real-time monitoring and global connectivity, Cloud PBX delivers dependable performance and professional audio on every call.\n\nWhy Choose Cloud PBX\nCloud PBX gives organizations the freedom to shape their phone systems around how they operate. Instead of relying on fixed setups or rigid call flows, businesses can configure routing, roles, and access rules to support their existing workflows. Managers decide how groups are organized, who handles specific calls, and how routing adjusts based on skills or schedules. This flexibility ensures communication follows the logic of the business, not the limits of the system.\n\nIntegration is another advantage. Cloud PBX connects directly with CRMs and other business platforms companies already use so agents can make calls, update records, and log interactions in the same environment. The connection between calling and customer data simplifies daily tasks and supports a faster, more streamlined workflow.\nCloud PBX connects hybrid, remote, and office-based setups through one network. Global PoPs reduce latency to improve call quality, and new users or sites can be added quickly when operations expand. This flexibility supports global connectivity and steady communication across all locations.\nManagers also gain complete visibility into call activity. Dashboards, reports, and real-time alerts make it possible to monitor live performance, identify potential issues, and adjust operations to prevent disruptions. From daily oversight to long-term analytics, Cloud PBX provides the insight needed to uphold service standards and agent productivity.\n\nBest For\n* Contact centers managing inbound and outbound calling\n* Customer support and service teams with distributed agents\n* Sales teams using CRM-integrated calling\n* Businesses with hybrid or remote work setups\n* Companies requiring global routing and regional connectivity\n\nKey Features\n* Call Management & Routing: Control how inbound and outbound calls are routed\n* Click-2-Call Integration: Adds dialing to your CRM\n* Omnichannel Engagement: Engage customers via SMS or WhatsApp during or after a call\n* Random & Local Caller IDs: Display local or rotating numbers to appear more local\n* Call Blending: Agents handle both inbound and outbound calls in the same shift\n* Inbound IVR: Use automated voice menus to route callers to the right agent or desk\n* Call Routing & Simulators: Set smart routing logic and safely test before deployment\n* User & Agent Time Management: Control system access and monitor agent activity\n* Real-Time Dashboards: Live visibility into agent and queue performance\n* Real-Time Critical Alerts: Alert managers of critical issues before they escalate\n* Listen, Whisper, & Barge: Monitor live calls to coach agents or step in when needed\n* Agents Performance Report: Delivers performance insights to measure productivity and support needs\n* AI Call Analysis: Provides searchable transcripts with call summaries and sentiment cues, helping managers identify issues, trends, and coaching opportunities.\n* Call Center Regions: Assign agents to the best server in their region for lower latency\n* Agent & Network Stats: Track real-time connection quality and agent network performance\n* Built-in Softphone: Make and manage calls directly from your browser, with access to contacts, call logs, and real-time stats.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/788b0228-89dd-477d-9699-a9092f244632.png","url":"https://www.softwareadvice.co.uk/software/432429/commpeak-cloud-pbx","@type":"ListItem"},{"name":"Go4Clients","position":4,"description":"Go4Clients is a digital communication platform that allows companies to automate their interaction with their customers. \n\nOur goal is to make communications simple by helping you to reach your customers instantly by integrating different digital channels into your marketing strategy.\n\nOur platform allows you to automate processes in a friendly way and with a simple interface so that anyone can carry out their marketing actions in a matter of minutes. All communication channels: SMS, email, calls, forms, and CRMs, all in a single platform!\n\nBoost your conversions by automating the flow of interaction with your customers and integrating services such as SMS, Calls, IVR, Email, Landing pages, Text2Speech, and Short Links.\n\nAnd now you can also integrate your favorite tools into our platform! \nUse SMS, Email, or Calls to immediately autoresponder to your leads and receive automatic notifications after they perform an action.\n\nIntegration with Facebook Lead Ads, and Contact Forms  & CRMs, out now! Check them out.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/adc52397-1d68-48d3-bd2e-1a29c5e83155.jpeg","url":"https://www.softwareadvice.co.uk/software/368302/go4clients","@type":"ListItem"},{"name":"goFacing","position":5,"description":"GoFacing stands as a premier provider of business communication solutions, specializing in delivering exceptional videoconferencing services to our esteemed clientele. goFacing's primary objective is to revolutionize company communications by overcoming the prevalent technological hurdles commonly associated with videoconferencing. With their state-of-the-art technology, which holds certifications from esteemed platforms such as Microsoft Teams and Google Meet, they ensure flawlessly smooth and highly secure video conferencing experiences.\n\nEmbark on a journey of uninterrupted, superior-quality video calls with their user-friendly FullHD feature, requiring just a single click to initiate. Our comprehensive solution extends full interoperability, ensuring seamless compatibility across various devices and platforms. Rest easy knowing that their video conferencing service is fortified with robust security measures to safeguard your confidential discussions.\n\nEnlist GoFacing as their trusted partner for all business communication requirements, and unlock the boundless potential of seamless, secure, and top-notch video conferencing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d23bfe59-8e3a-41f0-8b38-be93fffa59e4.png","url":"https://www.softwareadvice.co.uk/software/404649/gofacing","@type":"ListItem"},{"name":"EasyWay","position":6,"description":"The contactless guest software enables hoteliers to increase their bottom line and discover new revenue streams by reaching their guests at the right place and time using automated availability and guest segment data. EasyWay provides a two-way translation tool for guests and staff members, allowing all parties to use their native languages. Businesses may also engage with their guests on every commonly used messaging app, including Facebook Messenger, WhatsApp, LINE, and Telegram.\n\nEasyWay boosts staff efficiency by referring common questions to a chatbot that answers them automatically using customizable replies. The webchat feature increases direct bookings by streamlining website visitor engagements. Enterprises may add colors, a logo, brand name, and more to their chat platforms, improving the client experience. The software provides analytics to assist hotel managers in gaining insights into their operations and guest satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ed8bd8d-b63b-4bec-8abb-7b133602c35a.jpeg","url":"https://www.softwareadvice.co.uk/software/497970/EasyWay-Messaging","@type":"ListItem"},{"name":"Haber Chat","position":7,"description":"Haber.Chat is a versatile communication platform that seamlessly integrates with your personal or business WhatsApp accounts, offering an array of features designed to streamline business communications and enhance team collaboration. Here’s how Haber.Chat can benefit your organization:\n\nCentralized Communication: Haber.Chat consolidates all your WhatsApp messages into one intuitive interface. Manage conversations across multiple devices and team members effortlessly, ensuring no message is missed. This centralized approach enhances communication efficiency and customer satisfaction.\n\nAdvanced Chat Management: Organize your chats with labels, groups, and automated replies. These features streamline communication processes, enabling your team to respond swiftly and effectively to customer inquiries. Automated replies can handle common questions, freeing up your team to focus on more complex issues.\n\nRich Media Support: Share and receive various media types, including images, videos, documents, and audio files. This support for rich media content allows you to provide comprehensive support and information to your customers, enhancing your service quality.\n\nDetailed Analytics and Reporting: Gain insights into your communication patterns and team performance with detailed analytics and reporting tools. Monitor key metrics like response times, chat volumes, and resolution rates to identify areas for improvement and ensure your team operates at peak efficiency.\n\nSecurity and Reliability: Security is a top priority for Haber.Chat. The platform uses advanced encryption and security protocols to protect your data, ensuring your communications remain private and secure. You can trust Haber.Chat to safeguard your information while providing a reliable communication solution.\n\nCustomization and Flexibility: Tailor the platform to meet your specific business needs with a high degree of customization. From custom automated replies to personalized labels and group settings, Haber.Chat can be configured to support your unique workflows and communication strategies.\n\nSeamless Integration: Connect Haber.Chat with various third-party applications and tools to enhance your workflow and productivity. Whether you need to integrate with your CRM, helpdesk software, or other business tools, Haber.Chat offers the flexibility and compatibility to streamline your operations.\n\nUser-Friendly Interface: Designed with usability in mind, Haber.Chat features an intuitive and user-friendly interface that makes it easy for your team to navigate and utilize its features. This ease of use reduces the learning curve, allowing your team to quickly adapt to the platform and start benefiting from its capabilities.\n\nScalability: Haber.Chat is scalable to meet the needs of businesses of all sizes. Whether you’re a small business or a large enterprise, the platform can handle increasing volumes of communication and team members without compromising performance, making it a future-proof solution for your business.\n\nDedicated Support and Resources: Haber.Chat provides comprehensive support and resources to help you maximize the platform's benefits. Access detailed documentation, tutorials, and responsive customer support to ensure you get the most out of Haber.Chat.\n\nBy leveraging Haber.Chat, businesses can enhance their communication strategies, improve customer service, and streamline operations, all while maintaining high levels of security and reliability. Discover how Haber.Chat can transform your communication processes and support your business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d6e4c6f-01ea-413b-8ad0-092c1f893aad.png","url":"https://www.softwareadvice.co.uk/software/450325/Haber-Chat","@type":"ListItem"},{"name":"Messaging Made Easy","position":8,"description":"Messaging Made Easy is a tool that allows users to send SMS, Viber and WhatsApp messages from Salesforce and caters to a range of industries such as eCommerce, financial services, field service, hospitality, healthcare and insurance. Key features include OTPs, PIN codes, user verification, notifications and reminders.\n\nThe platform assists with bulk text messaging, marketing and promotions, appointment confirmation and cancellations management and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/62a6c654-ba8a-4031-ad45-bca16d5308ff.png","url":"https://www.softwareadvice.co.uk/software/529481/Messaging-Made-Easy","@type":"ListItem"},{"name":"ipSCAPE Connect","position":9,"description":"ipSCAPE Connect is a unified communications solution designed to enhance communication and collaboration within organizations. Built on WebRTC technology, ipSCAPE Connect provides users with a range of features, including voice calling, video calls, messaging, and call routing, among others. The platform offers an interface that enables businesses to integrate multiple communication channels and systems, allowing for enhanced productivity and streamlined workflows.\n\nWith ipSCAPE Connect, businesses can enhance their customer interactions by facilitating direct communication through various channels, including calling, texting, and video calls directly from their website. The solution is accessible from web browsers and mobile apps, enabling teams to collaborate from anywhere. Additionally, ipSCAPE Connect offers several add-ons to further enhance the unified communications experience. These include ipSCAPE RAMP for secure storage and management of call recordings, wallboards for monitoring team performance, and features like an attendant console, voicemail transcription, and call recording for compliance purposes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b68be0fe-ee8a-4ad7-8ac9-3b5a939ad8ed.jpeg","url":"https://www.softwareadvice.co.uk/software/431209/ipscape-connect","@type":"ListItem"},{"name":"Pro Cloud Server","position":10,"description":"Pro Cloud Server is a secure access and integration layer designed for Sparx Systems's Enterprise Architect repositories. It functions as a managed service layer between enterprise architect and organizational infrastructure, enabling distributed teams to connect to repositories without direct database or file-based access. This approach ensures controlled, scalable and secure access to a centralized source of truth, supporting both remote and on-premises collaboration while maintaining security and governance.\n\nThe platform provides authenticated, managed access to enterprise architect repositories, allowing multiple users to work collaboratively in real time. It includes a built-in Floating License Server for centralized management and allocation of Enterprise Architect licenses, streamlining administration and optimizing license utilization. Pro Cloud Server also serves as an integration gateway, exposing OSLC and REST-based endpoints for web-based access and third-party tool integrations, such as ServiceNow, Jira, Confluence, and SharePoint.\n\nPro Cloud Server is essential for organizations that require secure, governed deployments of Enterprise Architect at scale, including support for web interfaces including Prolaborate. It is particularly suitable for teams needing to move from isolated models to shared repositories, support distributed collaboration, manage licenses centrally and integrate with other enterprise tools through standardized service endpoints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60f8e7b-5f07-4434-aaa1-30edb962b1e4.png","url":"https://www.softwareadvice.co.uk/software/482764/Pro-Cloud-Server","@type":"ListItem"}],"numberOfItems":10}
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