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description: Page 7 - Discover the best Cloud Communication Platform for your organisation. Compare top Cloud Communication Platform tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Cloud Communication Platform - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software) > [Page 7](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=7)

# Cloud Communication Platform

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Page: 7 / 8\
Prev: [Previous page](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=6)\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=8)

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## Products

1. [MirrorFly](https://www.softwareadvice.co.uk/software/369494/contus-fly) — 5.0/5 (1 reviews) — MirrorFly is a comprehensive CPaaS platform empowering businesses to create engaging communication experiences. Mirro...
2. [TeleSign Platform](https://www.softwareadvice.co.uk/software/368816/telesign-platform) — 5.0/5 (1 reviews) — TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions to en...
3. [Wcapi](https://www.softwareadvice.co.uk/software/440268/wcapi) — 5.0/5 (1 reviews) — Wcapi is a WhatsApp cloud application programming interface (API) that aims to transform business communication by en...
4. [metricVOICE](https://www.softwareadvice.co.uk/software/421348/metricvoice) — 5.0/5 (1 reviews) — Cloud Hosted Phone, VoIP \& UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month. Connect ...
5. [RingRx](https://www.softwareadvice.co.uk/software/450761/RingRx) — 5.0/5 (1 reviews) — RingRx is a phone system designed for modern healthcare providers. It supports healthcare professionals with HIPAA-co...
6. [CallHarbor](https://www.softwareadvice.co.uk/software/102662/callharbor) (0 reviews) — CallHarbor is a cloud-based phone system that is suitable for all types of businesses including inbound call centers....
7. [DCDial](https://www.softwareadvice.co.uk/software/358716/dcdial-call-center) (0 reviews) — DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communicatio...
8. [Saysimple](https://www.softwareadvice.co.uk/software/239975/saysimple) (0 reviews) — About us We are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients wi...
9. [AtomChat](https://www.softwareadvice.co.uk/software/264763/atomchat) (0 reviews) — Communication in today’s world is of utmost importance. Miscommunication or lack of communication can cause misunders...
10. [Reach](https://www.softwareadvice.co.uk/software/246799/reach) (0 reviews) — Reach is a cloud-based internal communications tool that helps businesses improve employee engagement by sending targ...
11. [Sinch](https://www.softwareadvice.co.uk/software/425312/sinch) (0 reviews) — Sinch is a cloud-based communication management platform that helps businesses across retail, healthcare, media, fina...
12. [Genasys](https://www.softwareadvice.co.uk/software/352955/genasys-platform) (0 reviews) — Genasys is a cloud communication solution, which enables businesses to broadcast emergency messages, alerts and infor...
13. [eCall](https://www.softwareadvice.co.uk/software/352801/ecall) (0 reviews) — The Swiss communication service for your business. Send and receive professional SMS via the eCall Gateway. Use our p...
14. [IntraHub](https://www.softwareadvice.co.uk/software/351562/intrahub) (0 reviews) — IntraHub is a secure, easy-to-use cloud solution for internal collaboration. IntraHub allows users to set up their ow...
15. [Fonvirtual Virtual PBX](https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx) (0 reviews) — Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple com...
16. [Pexip Video platform](https://www.softwareadvice.co.uk/software/360171/pexip-video-platform) (0 reviews) — Pexip Build helps businesses collaborate with team members in real time, conduct face-to-face meetings and send messa...
17. [Metaforce](https://www.softwareadvice.co.uk/software/369083/metaforce) (0 reviews) — Metaforce Centerpoint includes a set a structured process for automating production, distribution, and archiving for ...
18. [ReFrame Engage](https://www.softwareadvice.co.uk/software/340004/reframe-engage) (0 reviews) — ReFrame Engage is a customer engagement solution that provides a unique customer experience by allowing businesses to...
19. [IntraChat](https://www.softwareadvice.co.uk/software/351555/intrachat) (0 reviews) — IntraChat is an instant messaging and team communication solution that helps organizations to streamline processes re...
20. [OpenText Core Messaging](https://www.softwareadvice.co.uk/software/396368/opentext-notifications) (0 reviews) — OpenText Notifications is a cloud-based omnichannel communications platform that helps businesses send SMS, voice, an...
21. [TeamsPhony](https://www.softwareadvice.co.uk/software/402722/teamsphony) (0 reviews) — What if we told you that you could call your phone contacts directly from Microsoft Teams? That's what our VoIP busin...
22. [CommandLink SD-WAN](https://www.softwareadvice.co.uk/software/443987/commandlink-sd-wan) (0 reviews) — CommandLink SD-WAN aggregates multiple circuits with SD intelligent application-aware per-packet link steering and re...
23. [Telecmi](https://www.softwareadvice.co.uk/software/364718/telecmi) (0 reviews) — TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR se...
24. [Voice Solution](https://www.softwareadvice.co.uk/software/370822/voice-solution) (0 reviews) — Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound...
25. [TextPeak](https://www.softwareadvice.co.uk/software/439934/textpeak) (0 reviews) — TextPeak helps businesses manage messaging at scale, bringing campaigns, conversations, and customer engagement toget...

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Next: [Next page](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=8)

## Related Categories

- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)
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-----

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We offer essential calling and UCaaS features, complete business phone systems or advanced integrations, analytics and voice recognition. \n\nFree desk phone options across all 3 metricVOICE tiers, or simply use apps or web phones from a browser. \n\nKey benefits of cloud hosted metricVOICE;\n- Unlimited free calls to the USA and Canada\n- Free mobile apps, web phones or desk phones\n- Calls, video conferencing, texting, voice to email - from browser, app or desktop\n- Online access for simple user / admin control\n- Integrate apps, tools and CRMs like MS Teams, Salesforce, Zoho, Gmail, Outlook \n- Unify offices and remote workers\n- SIP compatible / eliminate costs of on-premise PBXs\n- Suite of business telephony features, for a flat service fee","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55a6eb16-f9e4-4514-b1f1-c8eeb92dad96.png","url":"https://www.softwareadvice.co.uk/software/421348/metricvoice","@type":"ListItem"},{"name":"RingRx","position":5,"description":"RingRx is a phone system designed for modern healthcare providers. It supports healthcare professionals with HIPAA-compliant voice, text, fax, and video communication software. The system caters to solo providers, practices and clinics, as well as hospitals and enterprises in the healthcare industry.\n\nRingRx offers an advanced phone system with features such as call routing, call queues, phone number portability, and audio conferencing. It also includes secure texting capabilities to speed up crucial communications with patients and the healthcare team. The system is highly customizable, with options for personalized onboarding, API integration, workforce collaboration, and custom setup to fit the unique needs of each healthcare organization.\n\nIn addition, RingRx provides easy, secure video calling capabilities for virtual consultations. This user-friendly platform is designed to make video calls more accessible for both patients and practitioners, while adhering to the highest privacy and security standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8c18601-7200-4a45-b194-86b07f2ca090.jpeg","url":"https://www.softwareadvice.co.uk/software/450761/RingRx","@type":"ListItem"},{"name":"CallHarbor","position":6,"description":"CallHarbor is a cloud-based phone system that is suitable for all types of businesses including inbound call centers. This solution can integrate with existing applications and has full functionality when working from remote locations. Existing business phone numbers can be used with this system. The CallHarbor platform includes a customizable web softphone, online portal, video calling, live chat, SMS functionalities, plus more. \n\n\nAdditional features include direct inward dial, advanced call history, enhanced voicemail, conference bridging, plus more. CallHarbor offers rental phones from Yealink and Polycom. A mobile app is available for iOS and Android devices. \n\n\nTechnical support is available via phone and email. CallHarbor offers unlimited domestic and long-distance calling. Please contact the vendor directly for pricing information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566678cc-b049-4543-a948-093b3a36bae5.png","url":"https://www.softwareadvice.co.uk/software/102662/callharbor","@type":"ListItem"},{"name":"DCDial","position":7,"description":"DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant call and text campaigns.\n\n\nThe predictive dialer in DCDial lets organizations automate the management of lists, lead qualification and scripts to handle unanswered calls, fax machines, busy signals, disconnected lines and answering machines. It offers a host of features such as call recording, contact management, voice assistants, progressive and preview dialer, ringless voicemail and more. Additionally, managers can use the workforce management functionality to streamline a variety of operations like inbound/outbound call volumes forecasting, preferences scheduling, and real-time reports generation.\n\n\nDCDial supports integration with various third-party applications including Zendesk, Salesforce, Oracle Cloud, NetSuite and Microsoft Dynamics. Pricing includes monthly or annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06847112-de9b-46ec-9182-0b67d73048eb.png","url":"https://www.softwareadvice.co.uk/software/358716/dcdial-call-center","@type":"ListItem"},{"name":"Saysimple","position":8,"description":"About us\n\nWe are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients with the ability to focus on providing their customers with the level of service they deserve.\n\nThrough our Customer Communication Platform we are able to bring a wide range of different channels together into a single communication core - increasing efficiency and decreasing frustration. This helps resolve issues quickly - and opens the door to other positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations.\n\nFor us, customer conversations are simply the next step towards forming real and valuable relationships. Every conversation should be seen as an opportunity to make a relationship stronger.\n\nGet in touch, stay in touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/732822c1-e248-401c-a4b2-5180f7419064.png","url":"https://www.softwareadvice.co.uk/software/239975/saysimple","@type":"ListItem"},{"name":"AtomChat","position":9,"description":"Communication in today’s world is of utmost importance. Miscommunication or lack of communication can cause misunderstanding which can lead to a lack of productivity! That’s where we come in! AtomChat as a product helps you not only integrate chat to your website but because of the features it possesses helps your users have clear and precise conversations! \nThis will not only help in your site getting traction but will also help you gain new users! \n\nAtomChat also comes packed with powerful features such as :\nGroup or Private Text - This enables your users to have one on one conversations or start a group text chain! \n\nVoice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat! We guarantee a secure and reliable connection to ensure your users can talk to each other without any interruptions!\n\nCollaborative Features - AtomChat also comes equipped with features to help your users collaborate with each other and make work fun! Your users can either make use of the whiteboard on the plugin or can also share their screen with one another to make sharing of ideas and documents easier and quicker! \n\nMultilingual Integration - What if your community of users belong to different parts of the world and speak different languages? Not to worry! With AtomChat, your whole community can now converse with each other in real time without having to worry about the language barrier! We provide real time translation and also an Admin Panel through which you can configure AtomChat to speak to your users in their language! \n\nMonetize with tiered access and ads - At AtomChat we realize chat is a premium yet necessary feature in today’s world. Hence, we also give you the power to sell it and make monetary gains from it! You can allow role based access to your users. You can also take advantage of the credit deduction system and charge per minute/charge per message and have your users pay more to use more! \nYou could also run custom ads on AtomChat and monetize! \n\nWe also provide integration assistance as well as a 14-day free trial to our customers so that they can understand AtomChat and its features and be completely sold on the software before purchasing it!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42b4b1ef-66c2-4890-a2a1-875b272f139a.png","url":"https://www.softwareadvice.co.uk/software/264763/atomchat","@type":"ListItem"},{"name":"Reach","position":10,"description":"Reach is a cloud-based internal communications tool that helps businesses improve employee engagement by sending targeted messages through various communication channels. Professionals can use the dashboard to view staff members’ opted mode of communication and schedule or draft content for future reference. \n\nReach allows organizations to automatically import contact details from Office 365 and categorize users based on projects, events, departments and more. Managers can gain insights into the total read and response counts of distributed messages through actionable analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ef60a78-3870-4f73-bfed-6ce4f85737d1.png","url":"https://www.softwareadvice.co.uk/software/246799/reach","@type":"ListItem"},{"name":"Sinch","position":11,"description":"Sinch is a cloud-based communication management platform that helps businesses across retail, healthcare, media, financial services, travel, customer care and other verticals manage customer communication via a unified portal. The platform includes marketing capabilities, which allow organizations to run interactive marketing campaigns using videos and images. \n\nSinch enables enterprises to engage with the target audience via Viber, WhatsApp, text messages, MMS and more using messaging APIs. Additionally, businesses can validate custom credentials using one-time passwords (OTPs) to provide secure login and sign-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8610bd9-1068-44c2-89a4-a12aba7f2302.png","url":"https://www.softwareadvice.co.uk/software/425312/sinch","@type":"ListItem"},{"name":"Genasys","position":12,"description":"Genasys is a cloud communication solution, which enables businesses to broadcast emergency messages, alerts and information in case of disasters, crises, civil unrest, epidemics, active shooters, and other events. Professionals can use the platform to manage the workforce, communicate with team members and activate notifications based on specific incidents. \n\nKey features of Genasys include mass notifications, location clustering, work schedules, task management and real-time monitoring. Businesses can plan tasks and respond to incidents within the organization by deploying resources according to requirements. Additionally, administrators can receive alerts on a unified dashboard and send instructions and warnings to affected people via radio, television, voice calls and other communication channels.\n\nGenasys enables organizations to access pre-configured reports and use milestones to track progress on tasks. Pricing is available on request and support is extended via phone, documentation, email, video tutorials and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3327d0e0-d60e-44d9-9f22-2c5eed1882e8.png","url":"https://www.softwareadvice.co.uk/software/352955/genasys-platform","@type":"ListItem"},{"name":"eCall","position":13,"description":"The Swiss communication service for your business.\n\nSend and receive professional SMS via the eCall Gateway. Use our platform to communicate with your customers via WhatsApp, RCS, email, Instagram, video, live chat, Facebook Messenger, Telegram and more.\n\nFind out more about our Cloud Contact Centre.\n\nCommunication without limits:\n\nFor every channel, for every use case – we have the right solution!\nLooking for a reliable and efficient way to communicate with your customers, stakeholders and team? eCall’s premium messaging services offer unparalleled quality, secure delivery and a range of innovative features tailored to your business needs.\n\nBacked by Swiss precision and reliability, we provide businesses with the most important communication channels – ensuring your messages are delivered seamlessly, every time. Discover why hounderts of companies trust eCall.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b452bef-10b1-4656-a511-3e11c8bf8d44.png","url":"https://www.softwareadvice.co.uk/software/352801/ecall","@type":"ListItem"},{"name":"IntraHub","position":14,"description":"IntraHub is a secure, easy-to-use cloud solution for internal collaboration. IntraHub allows users to set up their own 'hub'  that is customized for their company's business purpose and provides all the collaboration tools needed for project management. Due to its intuitive operation, employees can quickly set up new work areas and collaborate across organizations in the secure cloud within minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d016f695-fbde-45f7-b259-a8f3d1b71e18.png","url":"https://www.softwareadvice.co.uk/software/351562/intrahub","@type":"ListItem"},{"name":"Fonvirtual Virtual PBX","position":15,"description":"Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail, call queueing, video conferencing, caller ID recognition and data encryption.  \n\n\nUsing Fonvirtual Virtual PBX's IVR module, managers can automatically route incoming calls to specific departments or executives as per individual requirements. It allows enterprises to manage employees' schedules and add details of multiple contact center agents on the platform, improving customer service processes. Additionally, professionals can perform regular audits and generate interactive reports in compliance with industry regulations. \n\n\nFonvirtual Virtual PBX facilitates integration with various third-party CRM applications. It lets users process digital transactions via a secure PCI-certified telephone card payment system. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d67525-0738-41d1-ac25-aa7e89525292.png","url":"https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx","@type":"ListItem"},{"name":"Pexip Video platform","position":16,"description":"Pexip Build helps businesses collaborate with team members in real time, conduct face-to-face meetings and send messages to colleagues. Managers can view reports to gain insights into customer interactions.\n\nPexip Build offers custom integration with various electronic health record (EHR) and learning management systems (LMS) solutions. Teams can share screens for presentations and demos, access recordings/transcripts, verify participants and customize the platform according to business requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccff1de0-363e-4094-a3f4-a7445c128b83.png","url":"https://www.softwareadvice.co.uk/software/360171/pexip-video-platform","@type":"ListItem"},{"name":"Metaforce","position":17,"description":"Metaforce Centerpoint includes a set a structured process for automating production, distribution, and archiving for high-volume print and digital communication. Business teams can make controlled content changes with object-orientated and reusable templates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44c376f7-a3d5-4013-bccc-7655c6e18aa2.png","url":"https://www.softwareadvice.co.uk/software/369083/metaforce","@type":"ListItem"},{"name":"ReFrame Engage","position":18,"description":"ReFrame Engage is a customer engagement solution that provides a unique customer experience by allowing businesses to message, make calls and view documents with your website visitors. ReFrame Engage offers flexible pricing plans as well as easy integrations and upgrades so that you can scale your business without having to worry about technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60373fd9-3941-4bda-be2f-6b35e0e1970e.png","url":"https://www.softwareadvice.co.uk/software/340004/reframe-engage","@type":"ListItem"},{"name":"IntraChat","position":19,"description":"IntraChat is an instant messaging and team communication solution that helps organizations to streamline processes related to screen sharing, GDPR compliance management, file exchanging, end-to-end communication encryption, and more on a centralized platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d557f4f1-f68d-4b51-97b0-83e00a885951.png","url":"https://www.softwareadvice.co.uk/software/351555/intrachat","@type":"ListItem"},{"name":"OpenText Core Messaging","position":20,"description":"OpenText Notifications is a cloud-based omnichannel communications platform that helps businesses send SMS, voice, and email messages to their customers from a unified platform. It lets organizations boost personalization by sending custom messages to customers on their preferred channel of communication. It facilitates communication via two-way text messages, voice, email, and fax.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04f38f34-23ba-4bc0-b2f4-77bed7faf847.jpeg","url":"https://www.softwareadvice.co.uk/software/396368/opentext-notifications","@type":"ListItem"},{"name":"TeamsPhony","position":21,"description":"What if we told you that you could call your phone contacts directly from Microsoft Teams?\n\nThat's what our VoIP business telephony solution offers: TeamsPhony!\n\nYou manage your business calls with your Microsoft Teams application.\n\nWhat are the advantages of the solution?\n\n1. Native telephony in Teams\n2. You benefit from the comfort of the cloud.\n3. Your fixed line on your mobile.\n4. Automatic standard\n5. Telephone queues.\n6. Quick setup from the Teams portal.\n7. Pilot in real time and with complete autonomy.\n8. A certified and reliable infrastructure.\n9. TeamsPhony's unlimited calling plans\n\nImprove your competitiveness with the telephony of tomorrow available today : TeamsPhony.\nYour employees are always connected and interactions are made easier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a4b7f31-1837-45bc-b40c-58b6504eca38.jpeg","url":"https://www.softwareadvice.co.uk/software/402722/teamsphony","@type":"ListItem"},{"name":"CommandLink SD-WAN","position":22,"description":"CommandLink SD-WAN aggregates multiple circuits with SD intelligent application-aware per-packet link steering and real-time best path selection / fail-over to realize amazing performance.\n\nThe workflow unifies support from monitoring of services to alerting, to directly creating auto-support cases, and assignment to Command|POD support tier engineers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e6f61f5-5dce-4ef7-b468-48b8db2c9cc5.jpeg","url":"https://www.softwareadvice.co.uk/software/443987/commandlink-sd-wan","@type":"ListItem"},{"name":"Telecmi","position":23,"description":"TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR service system and more. TeleCMI provides advanced call management features like call recording, call history, call queuing, live call feed and call monitoring. TeleCMI products are suitable for businesses focusing on customer engagement to generate more revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3ae3635-78f6-4958-a06a-a8d3476c6c93.png","url":"https://www.softwareadvice.co.uk/software/364718/telecmi","@type":"ListItem"},{"name":"Voice Solution","position":24,"description":"Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound dialing, interactive voice responses (IVRs), missed call services, virtual mobile numbers, and toll-free numbers.\n\nWith Voice Solution, call centers can receive and respond to multiple customer calls concurrently with interactive voice responses. Sales teams can generate more opportunities by sending promotional broadcasts and announcements through brand-initiated IVRs and toll-free numbers. Organizations can streamline campaign tracking with virtual mobile numbers which are phone numbers with intelligence but no physical phone line to manage calls and SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd04fa76-e988-4d12-b6c4-cad4540b6a19.jpeg","url":"https://www.softwareadvice.co.uk/software/370822/voice-solution","@type":"ListItem"},{"name":"TextPeak","position":25,"description":"TextPeak helps businesses manage messaging at scale, bringing campaigns, conversations, and customer engagement together in one platform. A shared team inbox keeps communication organized, while AI strengthens campaign content, improves response speed, and ensures consistent message quality.\n\nWhy Choose TextPeak:\nOne Platform for Every Type of Business Message\nTextPeak provides a single platform to manage every type of business message. Instead of switching between systems, teams can send OTPs, run two-way conversations, and manage transactional or promotional updates in one platform. With support for WhatsApp Business and Telegram Bot messaging, businesses can connect with customers via multiple channels.\n\nAI-Assisted Campaign Creation and Messaging\nAI support helps refine every step of messaging. Teams can generate polished campaign content, and use AI to adjust tone and phrasing. In the inbox, AI suggestions guide faster replies and keep a consistent tone across conversations. Integration with ChatGPT or Gemini gives more flexibility to use your preferred AI engine.\n\nShared Inbox for Organized Communication\nAll customer conversations are managed from one shared inbox, where messages can be routed by team, department or brand. The inbox provides full visibility into every interaction, clarifies reply ownership, and ensures no message is overlooked. User roles and access controls protect data, while team leaders can track activity and monitor inbox performance in real time.\n\nCampaigns That Connect and Convert\nTextPeak’s campaign engine helps teams create impactful messaging strategies. Run targeted campaigns with segmentation, scheduling, and localized sending hours. Track delivery rates, costs, and engagement in real time through detailed dashboards and analytics. The platform provides insight into message performance, allowing you to identify trends and refine campaign strategies.\n\nGlobal Delivery and High-Volume Capability\nDeliver messages quickly and at scale with optimized routing and carrier coverage. TextPeak supports high-volume campaigns, helping businesses reach more customers and keep delivery performance high as message volume grows. Manager dashboards and inbox insights highlight delivery performance, spend, and response times. Spaces and role-based permissions bring order and visibility, giving managers and teams clear oversight of performance.\n\nDeveloper-Friendly Flexibility\nChoose how to connect TextPeak to your systems. Use the API to automate sends and receive delivery updates, or integrate with your CRM for centralized campaign management. Developers can also use webhooks and campaign test mode to validate message flows before going live.\n\nIdeal For:\nBusinesses running SMS, WhatsApp, or Telegram campaigns\nTeams managing high-volume or multi-brand messaging\nContact centers seeking organized conversation management\nCompanies delivering OTP, transactional, or promotional messages\nDevelopers integrating automated messaging into existing systems\n\nKey Features\n\n\nOTP Streams – Sends OTPs through preconfigured delivery logic to ensure on-time authentication.\nTwo-Way Messaging – Supports both inbound and outbound communication\nShared Team Inbox – SMS, WhatsApp, and Telegram conversations in one workspace \nInbox Routing Rules – Directs messages to the right agent for more organized communication.\nSegmentation and Scheduling – Targets the right audience and delivers messages at the most effective times\nTemplates and Word Variation Sets – Speeds up campaign creation and minimizes spam filtering \nDuplicate and Contact Blocking – Reduce unnecessary spend and improve delivery accuracy.\nAccess Control and Role Permissions – Protect sensitive data and control who can view or manage specific data.\nManager Dashboards – Real-time insight into delivery performance, response times, spend, and campaign outcomes.\nAI-Messaging Tools\nChatGPT & Gemini Integration \nMulti-Team and Brand Oversight\nAPI & CRM Integration","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55097e57-aef5-4b22-85d9-4d6d2d98ed7d.png","url":"https://www.softwareadvice.co.uk/software/439934/textpeak","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software?page=7#itemlist","numberOfItems":25}
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