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description: Page 2 - Discover the best Market Research Software for your organisation. Compare top Market Research Software tools with customer reviews, pricing and free demos.
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title: Page 2 - Best Market Research Software - 2026 Reviews, Pricing & Demos
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# Market Research Software

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## Products

1. [ATLAS.ti](https://www.softwareadvice.co.uk/software/308893/atlas-ti) — 4.7/5 (142 reviews) — ATLAS.ti facilitates analysis of any kind of qualitative data, including text, images, videos, audio, survey response...
2. [SurveySparrow](https://www.softwareadvice.co.uk/software/116049/surveysparrow) — 4.4/5 (121 reviews) — SurveySparrow is an online survey platform designed to help businesses collect feedback, transform customer experienc...
3. [SmartSurvey](https://www.softwareadvice.co.uk/software/156523/smartsurvey) — 4.6/5 (114 reviews) — SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes r...
4. [CleverX](https://www.softwareadvice.co.uk/software/450192/CleverX) — 4.7/5 (101 reviews) — CleverX is the AI-native research platform for product and insights teams who need answers fast. Describe what you wa...
5. [Survicate](https://www.softwareadvice.co.uk/software/31821/survicate) — 4.6/5 (99 reviews) — Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on th...
6. [Dovetail](https://www.softwareadvice.co.uk/software/345899/dovetail) — 4.6/5 (97 reviews) — Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming cus...
7. [Sprinklr](https://www.softwareadvice.co.uk/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) — Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers soc...
8. [Lyssna](https://www.softwareadvice.co.uk/software/144529/usabilityhub) — 4.6/5 (86 reviews) — Lyssna (formerly UsabilityHub) is a user research platform that allows you to test digital products with real users a...
9. [Infegy Atlas](https://www.softwareadvice.co.uk/software/126196/infegy-atlas) — 4.6/5 (83 reviews) — Infegy Atlas is a marketing platform that helps businesses understand and analyze customers, competitors and brands. ...
10. [Giftbit](https://www.softwareadvice.co.uk/software/216283/giftbit) — 4.6/5 (82 reviews) — Giftbit is a digital platform for distributing gift cards and prepaid cards, designed for reward and incentive progra...
11. [Toluna Start](https://www.softwareadvice.co.uk/software/84294/quicksurveys) — 4.2/5 (82 reviews) — QuickSurveys is a cloud-based solution that helps enterprises build questionnaires and gain insights into business pe...
12. [QuickTapSurvey](https://www.softwareadvice.co.uk/software/153199/quicktapsurvey) — 4.6/5 (80 reviews) — QuickTapSurvey is cloud-based survey application. The solution comes with features such as an online survey-creation ...
13. [Qwary](https://www.softwareadvice.co.uk/software/261606/qwary) — 4.8/5 (69 reviews) — Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and...
14. [Zonka Feedback](https://www.softwareadvice.co.uk/software/165274/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback is an AI-powered Customer Feedback \&amp; Intelligence Platform that helps businesses capture, analyze,...
15. [Make Opinion](https://www.softwareadvice.co.uk/software/418594/make-opinion) — 4.8/5 (65 reviews) — MakeOpinion is a market research platform that bridges the gap between companies and their customers around the world...
16. [SurveyLab](https://www.softwareadvice.co.uk/software/144490/surveylab) — 4.9/5 (62 reviews) — SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enabl...
17. [Snap Survey Software](https://www.softwareadvice.co.uk/software/351036/snap-surveys) — 4.3/5 (62 reviews) — Snap Surveys offers a survey management and experience measurement platform, created for companies of all sizes. It o...
18. [Voxco Online](https://www.softwareadvice.co.uk/software/172747/voxco-online) — 4.1/5 (61 reviews) — Voxco Online is multichannel survey software for data collection any place, any time. The solution is made for (and b...
19. [Recollective](https://www.softwareadvice.co.uk/software/364282/recollective) — 4.7/5 (58 reviews) — Recollective is a qualitative data analysis software that helps businesses gain insights into collected data to spot ...
20. [Spark Chart](https://www.softwareadvice.co.uk/software/149779/spark-chart) — 4.8/5 (52 reviews) — Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian d...
21. [LimeSurvey](https://www.softwareadvice.co.uk/software/458234/LimeSurvey) — 4.4/5 (50 reviews) — LimeSurvey is tailored for extensive survey needs, which includes functionality for various types of data collection ...
22. [CrawlQ](https://www.softwareadvice.co.uk/software/438383/crawlq) — 4.3/5 (46 reviews) — CrawlQ is an artificial intelligence software that helps businesses conduct market research and access search or soci...
23. [Indeemo](https://www.softwareadvice.co.uk/software/230311/indeemo) — 4.8/5 (45 reviews) — AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture r...
24. [IdSurvey](https://www.softwareadvice.co.uk/software/138529/idsurvey) — 4.6/5 (43 reviews) — IdSurvey is a professional data collection software to manage telephone, web and face-to-face surveys. It is a native...
25. [Elium](https://www.softwareadvice.co.uk/software/323736/elium) — 4.8/5 (41 reviews) — Empower your organisation with a smart knowledge base. Elium is an award-winning European B2B SaaS solution revolutio...

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## Related Categories

- [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software)
- [Competitive Intelligence Software](https://www.softwareadvice.co.uk/directory/4206/competitive-intelligence/software)
- [Polling Software](https://www.softwareadvice.co.uk/directory/4705/polling/software)
- [Marketing Analytics Software](https://www.softwareadvice.co.uk/directory/1702/analytics-tools/software)
- [Predictive Analytics Software](https://www.softwareadvice.co.uk/directory/481/predictive-analytics/software)

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  {"name":"Page 2 - Best Market Research Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"ATLAS.ti","position":1,"description":"ATLAS.ti facilitates analysis of any kind of qualitative data, including text, images, videos, audio, survey responses, geo-data, notes from Evernote, articles from bibliographic reference managers, Tweets from Twitter and comments from social media posts. You can highlight segments of relevant data and attach codes (or tags) to each data segment, and you can even let ATLAS.ti automatically codes your data for you with a host of AI-powered tools that can analyze sentiments, opinions, concepts, and more. Extracting and querying any piece of data is easily done with a click of the mouse and ATLAS.ti also provides a variety of visualization possibilities, including Sankey charts, networks, clouds and bar charts. \n\nATLAS.ti is designed to help anyone make sense of their data; for any area of research and projects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52515b67-be8e-4433-b1ae-9ece7052c82d.png","url":"https://www.softwareadvice.co.uk/software/308893/atlas-ti","@type":"ListItem"},{"name":"SurveySparrow","position":2,"description":"SurveySparrow is an online survey platform designed to help businesses collect feedback, transform customer experience and collect data through engaging and actionable surveys. The platform offers a variety of features aimed at optimizing the survey-taking experience, customer interactions, operational efficiency and response rates. It caters to various industries and use cases, including customer satisfaction, employee engagement, market research and more. \n\nSurveySparrow supports both chat-like and form-like surveys, allowing users to choose the format that best suits their needs. This facilitates real-time, authentic engagement with customers on their preferred messaging platform. The platform also offers a recurring survey feature, enabling users to automate the distribution of surveys at regular intervals. The platform offers several modules with many functionalities. CogniVue module offers advanced text analytics to analyze large volumes of data, uncovering actionable insights and sentiments that inform business strategy. SpotChecks module helps collect contextual micro-feedback from the website and mobile applications, addressing specific customer concerns and optimizing their interactions with their brand. This targeted feedback approach ensures that users can make meaningful improvements based on real user experiences. AI Wings module offers support across several touchpoints, including survey design and review management. This AI-driven assistance streamlines the feedback process, helping users create effective surveys and manage customer reviews and unsolicited feedback from all public channels.\n\nSurveySparrow provides reporting and analytics tools that help users analyze survey data. Key features include real-time reporting, customizable dashboards and advanced data filtering options. Users can track key metrics, identify trends and generate detailed reports to gain deeper insights into their survey results. By customizing data visibility based on roles and hierarchies, users ensure that relevant information reaches the appropriate team members. Additionally, SurveySparrow supports exporting data in various formats, such as CSV and PDF, for further analysis or sharing with stakeholders. The question library of SurveySparrow allows users to access and reuse questions from an extensive repository, ensuring that the surveys are always relevant and effective for capturing high-quality feedback.\n\nSurveySparrow also emphasizes customization and branding options. Users can personalize their surveys with custom themes, logos and color schemes to align with their brand identity. The platform supports multiple question types, including multiple-choice, rating scales and open-ended questions. Additionally, SurveySparrow allows for the creation of multilingual surveys, making it suitable for global audiences. The tool also assists with ticket management and helps resolve customer complaints and close the feedback loop. It offers features such as data encryption, secure survey links, and role-based access control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.softwareadvice.co.uk/software/116049/surveysparrow","@type":"ListItem"},{"name":"SmartSurvey","position":3,"description":"SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes ready-made templates and custom designing tools to build and share online surveys with participants.\n\n\nSmartSurvey includes a library of question types, and its contact list management and reporting features help to collect and analyze survey results. Survey designers can set validity and restrictions to their surveys to avoid inaccurate and invalid responses. Designers can also embed interactive audio, video and images within their surveys.\n\n\nSmartSurvey allows users to incorporate their brand's logo and background images into their surveys. It collects responses in real time, and the data can be viewed or exported into Excel files.\n\n\nThe basic version of SmartSurvey is available for free, while users pay a monthly subscription for premium features. Along with private companies, this solution also finds its application in education, government, healthcare and not-for-profit organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.softwareadvice.co.uk/software/156523/smartsurvey","@type":"ListItem"},{"name":"CleverX","position":4,"description":"CleverX is the AI-native research platform for product and insights teams who need answers fast.\n\nDescribe what you want to learn from your customers. Our AI handles the rest: designing the study, recruiting participants, conducting the research, and delivering analyzed results.\n\nHow it works:\n1. Describe your research goal in plain language\n2. AI designs the complete study: methodology, screener, questions, and flow\n3. AI recruits from 8M+ verified participants across 100+ languages (or bring your own audience)\n4. AI conducts the research: surveys, interviews with dynamic follow-ups, usability tests, and more\n5. AI analyzes results and generates stakeholder-ready reports\n\nWhy teams choose CleverX:\n- 98%+ fraud-free response rate. B2B participants are LinkedIn-verified\n- Hours to insight, not weeks\n- AI-native from end to end, not a legacy tool with AI bolted on\n- One platform replaces your entire research stack\n\nStudy Types:\n- Surveys: quantitative research with 20+ question types and advanced logic\n- AI-Moderated Interviews: voice-based interviews with dynamic follow-up questions\n- AI-Moderated Testing: usability and prototype testing guided by AI\n- Unmoderated Testing: self-paced participant tasks\n- Human-Moderated Interviews: live 1:1 sessions with recording and transcription\n- Human-Moderated Testing: facilitated research with silent observer mode (up to 10 team members)\n\nIntegrations: Zoom, Google Calendar, Microsoft Outlook, Figma\n\nTrusted by Meta, Google, Amazon, Microsoft, YouTube, Disney, Pinterest, AT&T, KPMG, and more.\n\nPricing:\n- Starter: $99/mo (100 credits, 1 seat)\n- Pro: $149/seat/mo (165 credits/seat, unlimited seats)\n- Managed Services: Custom pricing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3720a175-b13c-4cc3-8883-0b6ddde9d589.png","url":"https://www.softwareadvice.co.uk/software/450192/CleverX","@type":"ListItem"},{"name":"Survicate","position":5,"description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with various native integrations and act on the collected insights instantly. \n\nKey features include:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards & widgets\n- Analyze & categorize feedback & sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience\n\nCommon use cases include:\n- Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys.\n- Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn.\n- Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys & analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows & personalize communications effortlessly.\n- Understand user experience inside mobile & web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI.\n- Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis.\n- Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3ea9811-0efe-4142-a73c-dc185941a50d.png","url":"https://www.softwareadvice.co.uk/software/31821/survicate","@type":"ListItem"},{"name":"Dovetail","position":6,"description":"Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable intelligence. It helps product, design, and development teams centralize, analyze, and share critical customer knowledge at scale.\n\nThe platform allows teams to analyze customer feedback from surveys, interviews, support tickets, and other sources of unstructured data. Users can generate decision-ready intelligence rapidly with the help of natural language processing (NLP), sentiment analysis, and machine learning, ensuring speed and accuracy.\n\nDovetail enables users to share high-value insights directly with stakeholders across the organization via an intuitive interface, promoting enterprise alignment and accelerating decision-making processes. It includes a streamlined interface to assemble data and convert raw customer input into structured, manageable information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd5d466c-2194-4147-858e-20ee0ce16ae5.png","url":"https://www.softwareadvice.co.uk/software/345899/dovetail","@type":"ListItem"},{"name":"Sprinklr","position":7,"description":"Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-party experience), and social listening functionalities within a suite.\n\nThe social CRM and social governance modules enable users to manage social profiles using a single platform. The platform also allows customers to post reviews on a website, post messages on their Facebook profiles, or tweet directly about the brand.\n\nSprinklr's social media management platform allows users to implement a social media strategy across multiple business functions, such as sales, marketing, customer service, PR, events, and crisis management.\n\nOther features include social automation and social campaign management, which includes collaborating on design, launching, and reporting across departments and enforcing campaign consistency across the organization.\n\nSprinklr offers online and knowledgebase support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.softwareadvice.co.uk/software/86501/sprinklr-marketing","@type":"ListItem"},{"name":"Lyssna","position":8,"description":"Lyssna (formerly UsabilityHub) is a user research platform that allows you to test digital products with real users and gain insights into their audience. With a suite of powerful tools and features, Lyssna empowers you to optimize your designs and create more engaging, user-friendly experiences.\n\nLyssna is a complete research platform, offering a broad range of testing features including:\n\nFive second testing - Allows you to quickly test the effectiveness of your landing pages, messaging and designs by showing users a screenshot for just five seconds and then asking them questions about what they saw.\n\nFirst click testing - Measures how well users can navigate a design by asking them to click on specific elements.\nSurveys - Be confident in the decisions you make by collecting user feedback validating your assumptions with your target customers.\n\nNavigation testing - Helps you optimize user flows by asking users to complete specific tasks on a design and tracking their progress.\n\nPrototype testing with Figma - Learn how users navigate your interactive Figma prototypes at every stage of the design process, to discover what to improve before you ship.\n\nCard sorting - Use both open and closed card sorting to discover how to organize and label your content in a way that makes sense to your audience.\n\nTree testing - Use tree testing to assess and refine your information architecture. Understand how users expect to navigate and find the information they are looking for, and why.\n\nPreference testing - Understand what your audience prefers by asking participants to choose from multiple options in response to your specific question.\n\nParticipant recruitment - Lyssna allows you to test with your own users with a customizable recruitment link or access your target audience via their extensive panel. With an average of 30 minute order completion, you can access over 690,000 people across 120+ countries, 55 languages and with 395+ demographics users can target.\n\nInterviews - Easily organize, manage, and book participants for moderated studies. Connect multiple calendars, add co-hosts, and integrate Zoom to auto-generate meeting links. Recruit from your own users or the Lyssna Panel, track participants in one place, and store and analyze all feedback.\n\nScreeners: Make sure that you’re gathering feedback from participants who meet your specific criteria.\n\nRecordings: Record audio, screen, webcam, or a combo of all three to capture users’ think-aloud moments during unmoderated tests.\n\nLive website testing: Discover exactly where and why users struggle as they complete key tasks on live websites.\n\nSpaces and Wallets:  Organize research by team or project while managing budget allocation in one place.\n\nThe benefits of using Lyssna?\n\nSave time and money\nIdentify audience preferences early so you can focus on what’s most likely to succeed. Catch design issues early to avoid costly changes later.\n\nImprove user engagement\nWith insights gained from Lyssna, you can make informed decisions and create more engaging, user-friendly experiences.\n\nIncrease conversion rates\nOptimize design and messaging based on user feedback to increase conversions and revenue.\n\nEnhance team collaboration\nWith Lyssna, your team can easily share feedback and insights, improving communication and collaboration.\n\nReturn on investment\nAccording to a study by Forrester, every $1 invested in UX returns $100—an ROI of 9,900%.\nSource: \"The ROI of UX Research\" by Forrester Research, 2016.\n\nLyssna's platform is intuitive and easy to use, allowing teams to focus on gaining insights rather than struggling with complex tools. Lyssna's suite of tools provides fast, actionable feedback that allows teams to quickly iterate and improve their designs. With flexible pricing plans and a pay-as-you-go model for accessing their user panel, Lyssna is a cost-effective way for teams of all sizes to gain valuable user insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abdcae03-b6d7-4cd5-87d2-f5ec3d5945b0.jpeg","url":"https://www.softwareadvice.co.uk/software/144529/usabilityhub","@type":"ListItem"},{"name":"Infegy Atlas","position":9,"description":"Infegy Atlas is a marketing platform that helps businesses understand and analyze customers, competitors and brands. It is a cloud-based platform that enables users to convert keyword searches into actionable insights and leads. The product acts as a reporting platform, allowing firms to create personalized reports through a centralized database and customized templates.\n\n\nDesigned for businesses of all sizes, Infegy Atlas offers solutions including crisis management, campaign tracking, market research and more. It enables users to carry out audience segmentation based on demographics, psychographics and customer persona development. Additionally, collaboration tools allow marketers to share research data and monitor campaigns across social media channels.\n\n\nOther features of Infegy Atlas include user reports, source distribution, idea visualization, multiple language support and sentiment analysis. The product is available on a monthly subscription basis and support is extended via documentation and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a055fd3-1219-4abd-ad44-845822adadc1.png","url":"https://www.softwareadvice.co.uk/software/126196/infegy-atlas","@type":"ListItem"},{"name":"Giftbit","position":10,"description":"Giftbit is a digital platform for distributing gift cards and prepaid cards, designed for reward and incentive programs. It supports businesses in implementing customer rewards, employee recognition initiatives, and marketing incentives.\n\nThe platform includes a global catalog featuring a wide range of brands. Businesses can offer custom reward options or allow recipients to choose their rewards. Giftbit does not require subscription fees, minimum usage, or exclusivity agreements, making it suitable for organizations of various sizes. Features include an API for customization, flexible delivery methods, and options for personalized messaging.\n\nGiftbit provides reporting tools to track program performance and optimize reward strategies. It accommodates both occasional and high-volume reward distribution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5710548-05f2-4a99-9a5b-29db525b30c6.png","url":"https://www.softwareadvice.co.uk/software/216283/giftbit","@type":"ListItem"},{"name":"Toluna Start","position":11,"description":"QuickSurveys is a cloud-based solution that helps enterprises build questionnaires and gain insights into business performance by conducting automated market research. Key features include question branching, email marketing, response validation, question piping, data export and custom templates. \n\n\nDesigned for businesses of all sizes, QuickSurveys provides data visualization tools to generate reports in real-time for facilitating decision making. It allows firms to build/send surveys to customers and team members and share them across multiple social media platforms including Twitter, Facebook, LinkedIn and more. Additionally, the solution enables enterprises to embed surveys into business websites for ensuring customer engagement. \n\n\nQuickSurveys comes with a customer panel to gather client information and store them in a unified database for future reference, ensuring compliance with government regulations. It is available on a monthly subscription and support is extended via documentation, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/206fd06a-ee92-4291-8b87-ba8b070db500.png","url":"https://www.softwareadvice.co.uk/software/84294/quicksurveys","@type":"ListItem"},{"name":"QuickTapSurvey","position":12,"description":"QuickTapSurvey is cloud-based survey application. The solution comes with features such as an online survey-creation interface, different question types, branding options, mobile forms, survey reports and integrations with third-party tools.\n\n\nThe solution helps users create surveys with pre-made templates. Alternately, users can create surveys using custom colors, background images and logos. Users can also add a variety of question types to surveys as well as branching and skip logic to the questions.\n\n\nRespondents can take the surveys on their computers or from mobile devices (iOS and Android). Users can also capture respondent signatures on mobile phones and tablets using touchscreens. When respondents are done taking the survey, users can receive auto-notifications and reports, which can be downloaded as PDF and SVF files. Integrations include Salesforce, Infusionsoft and MailChimp.\n\n\nSupport is offered via email. Monthly and yearly pricing is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/167dff0b-54f6-4282-8ae6-978e9cc47557.png","url":"https://www.softwareadvice.co.uk/software/153199/quicktapsurvey","@type":"ListItem"},{"name":"Qwary","position":13,"description":"Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sectors share surveys to collect feedback. The platform enables managers to utilize built-in templates and preview mode to create and view multilingual surveys.\n\nAdministrators can capture real-time visual user feedback via the website and gain insights into net promoter score (NPS) on a unified interface. Qwary allows teams to analyze sentiments and measure employee satisfaction levels using text analytic tools. Additionally, supervisors can sort survey comments based on keywords, categorical tags and entities.\n\nQwary offers an application programming interface (API), which lets stakeholders integrate the system with several third-party applications including Zapier, Square, Google Analytics and Hubspot. Pricing is available on monthly and annual subscriptions and support is extended via knowledge base, FAQs, training videos, chat and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/babefc39-c4fd-47de-83e1-373728005514.png","url":"https://www.softwareadvice.co.uk/software/261606/qwary","@type":"ListItem"},{"name":"Zonka Feedback","position":14,"description":"Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth.\n\nWith powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.\n\nIts AI Feedback Intelligence engine goes beyond metrics—delivering real-time insights using thematic analysis, sentiment detection, impact scoring, and entity recognition. With Ask AI, teams can chat with their data and uncover critical trends instantly.\n\nZonka Feedback also simplifies feedback management with a centralized inbox, automated case management, and reputation tools to monitor and respond to reviews. Real-time alerts and intelligent routing ensure that the right team acts at the right time—helping prevent churn, retain customers, and build long-term loyalty.\n\nWhether you’re a digital-first brand or a multi-location enterprise, Zonka Feedback empowers you to understand what your customers are saying, why it matters, and how to act on it—every day, at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cd01c8c-36d1-4161-8d81-6030227da30e.png","url":"https://www.softwareadvice.co.uk/software/165274/zonka-feedback","@type":"ListItem"},{"name":"Make Opinion","position":15,"description":"MakeOpinion is a market research platform that bridges the gap between companies and their customers around the world. The platform acts as a bridge between your company and its clients or potential customers. Make Opinion converts questions to better insights, detects trends, facilitates feedback, and eventually leads companies to better products or services.\n\nThe tool provides useful templates for an easy introduction to the system and fast results. The platform also allows and enables users to define their target audience by selecting attributes such as age, gender, location, or interests, to ensure a representative sample of the population. After the survey is completed, MakeOpinion will provide comprehensive reports and advanced analysis based on the results, which promotes data-based decision making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85d76718-9119-4a7c-9915-53a92f9129e7.png","url":"https://www.softwareadvice.co.uk/software/418594/make-opinion","@type":"ListItem"},{"name":"SurveyLab","position":16,"description":"SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback.\n\n\nSurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes.\n\n\nIntegration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes.\n\n\nSurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d935befe-4185-461c-b8f1-e83788406a57.png","url":"https://www.softwareadvice.co.uk/software/144490/surveylab","@type":"ListItem"},{"name":"Snap Survey Software","position":17,"description":"Snap Surveys offers a survey management and experience measurement platform, created for companies of all sizes. It offers survey design, data collection, feedback management, advanced analytics, and customizable reporting. Both cloud-based and on-premise versions are available.\n\nSnap Surveys allows users to administer surveys from multiple devices such as tablets, smartphones, and kiosks. The product also offers online surveys, where users can design surveys using customizable templates, and share them with audiences using a branded URL.\n\nUsers can also create paper surveys that can include information such as a respondent’s name, address, and contact details. Users can scan paper surveys and auto-populate the responses from the questionnaire fields. An online portal is available that enables users to upload surveys and distribute them across multiple channels such as social media. Users can also send automated notifications to the respondents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2574263e-d92a-40bd-adca-cee596bfeabe.png","url":"https://www.softwareadvice.co.uk/software/351036/snap-surveys","@type":"ListItem"},{"name":"Voxco Online","position":18,"description":"Voxco Online is multichannel survey software for data collection any place, any time. The solution is made for (and by) professional market researchers.\n\n\nUsers can drive survey efficiency with a powerful questionnaire editor that allows an engaging look & feel, robust behind-the-scenes logic, and dynamic multimedia. Clients are given a choice of SaaS or on-premise data hosting, customizable data dashboards, and personalized customer service. Voxco has clients in 30+ countries and offices in Canada/US, Europe & Australia.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5695dc87-10ab-42fd-a118-a27ba5c72354.png","url":"https://www.softwareadvice.co.uk/software/172747/voxco-online","@type":"ListItem"},{"name":"Recollective","position":19,"description":"Recollective is a qualitative data analysis software that helps businesses gain insights into collected data to spot trends and identify themes. The platform enables managers to define personalized variables and visualize data through charts and graphs on a centralized dashboard.\n\nIt lets stakeholders create surveys and administer them to target audiences using a unified interface. Additionally, Recollective provides interactive dashboards, allowing users to access, compare and share findings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338b9afb-4627-4850-8a7d-6665e71327f3.png","url":"https://www.softwareadvice.co.uk/software/364282/recollective","@type":"ListItem"},{"name":"Spark Chart","position":20,"description":"Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage is an available option. \n\nDesign and conduct any type of survey project, including employee surveys, customer surveys, Net Promoter Score, market research, 360-degree feedback, leadership or team surveys, SWOT analysis, program reviews, event evaluations, needs analysis and more. \n\nChoose from ready-to-use survey templates or customized your own. Deploy and track progress with personalized email invitations and follow up messages. Create links that can be shared via social media, websites, autoresponders, influencers and SMS. Automate workflows through conditional logic. Get real-time reports instantly with comprehensive analytical, filtering and charting features. Build recommendations directly into reports that can be shared instantly. \n\nSpark Chart offers a dedicated management console to manage multiple clients or department accounts. It delivers 24x7 support and advice from survey experts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91133608-8705-4837-8258-7165f3d38450.png","url":"https://www.softwareadvice.co.uk/software/149779/spark-chart","@type":"ListItem"},{"name":"LimeSurvey","position":21,"description":"LimeSurvey is tailored for extensive survey needs, which includes functionality for various types of data collection such as customer feedback, market research, and employee engagement. It allows integration into external panels and offers the flexibility of branding and design customization, enabling surveys to fully align with a user's own website and style. With quota management, LimeSurvey ensures that sample sizes meet research requirements, while its Expression Script expands possibilities for dynamic and responsive survey experiences. The platform’s capability to swiftly export data simplifies the analysis process, helping users to quickly glean actionable insights from the collected information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1ee7d5c-e66c-447a-ac60-c51c8dfcc468.png","url":"https://www.softwareadvice.co.uk/software/458234/LimeSurvey","@type":"ListItem"},{"name":"CrawlQ","position":22,"description":"CrawlQ is an artificial intelligence software that helps businesses conduct market research and access search or social web data to gain insights into customer needs, behavior, and requirements from within a unified platform. It allows staff members to optimize audience engagement by specifying target markets based on a specific age, occupation, role, gender, location, and other demographics.\n\nCrawlQ's built-in content writer enables team members to automatically create and review SEO-optimized blogs based on specific topics, headlines, content ideas, and industry. With the market spying wizard, copywriters can find trending topics, social media posts, podcasts, videos, and other relevant content based on specific keywords to build buyers' persona across niche industries. Additionally, the contextual comparison wizard lets users compare URL-to-URL content across competitor websites to identify gaps and optimize overall content strategy.\n\nCrawlQ enables organizations to discover backlinks, generate semantic annotations, manage topic modeling, and handle content targeting processes on a centralized platform. It is available on monthly and annual subscriptions and support is extended via FAQs, documentation, live chat, email, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1250fff-279a-49e8-a83b-c74b3f48d551.png","url":"https://www.softwareadvice.co.uk/software/438383/crawlq","@type":"ListItem"},{"name":"Indeemo","position":23,"description":"AI-Powered, In-the-Moment Video Research:\nIndeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences—at scale.\n\nOur platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. \n\nResearchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet.\n\n\nPOWERFUL AI-POWERED INSIGHTS\n\nIndeemo's advanced AI tools transcribe, translate, and analyze research content in 27+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments.\n\nResearch Methodologies we support: \n\nDiscovery & Exploratory Research\n- Diary Studies\n- Mobile & Digital Ethnography\n- User Personas\n\nJourney Research\n- Journey Mapping\n- Service Safaris\n- Path to Purchase\n- Buyer Decision Journeys\n\nMixed Method Research \n- Pre-tasking for Interviews / Focus Groups\n- Bringing Segmentations & Personas to Life with Video\n\nUsability & Experience Research\n- Product Testing / IHUTs\n- Shopper, Customer & Employee Experience\n\nBUILT FOR COLLABORATION\n\nIndeemo’s self-service dashboard enables researchers, designers, and product teams to quickly collect, analyze, and share insights. \n\nAI-powered search, keyword analysis, automated transcription and optical character recognition AI makes it easy to find key moments. Multiple user roles (Researcher, Recruiter, Observer) ensure the entire organization can connect with customers and build empathy.\n\n\nFLEXIBLE & SECURE\n\nWe are ISO27001 and HIPAA certified, ensuring enterprise-grade security for global brands, consultancies, startups, and government clients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/95d778be-a434-4c3b-b1fd-7ed132d13333.png","url":"https://www.softwareadvice.co.uk/software/230311/indeemo","@type":"ListItem"},{"name":"IdSurvey","position":24,"description":"IdSurvey is a professional data collection software to manage telephone, web and face-to-face surveys. It is a native web-based solution, which users can access from anywhere, with a common browser and internet connection. \n\n\nThere's no limitation in the number of projects you can create. The questionnaires can be as complex as you like and with how many questions as you like. \n\n\nThe survey can be simultaneously distributed through different channels collecting all the data in one database. You can reach your respondents via telephone, face to face, email, SMS, panel or on the website or social media. \n\n\nPlatform hosting is free but in-house setup can also be offered for special customer requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dde6d40e-8470-446e-a2e9-d3811d0dec1e.png","url":"https://www.softwareadvice.co.uk/software/138529/idsurvey","@type":"ListItem"},{"name":"Elium","position":25,"description":"Empower your organisation with a smart knowledge base.\n\nElium is an award-winning European B2B SaaS solution revolutionising knowledge management (KM) bringing together AI, knowledge and collaboration.\n\nWe offer two core solutions: Elium Hub, a knowledge hub for global operations, and Elium Desk, tailored for customer service departments. Both solutions offer capabilities to accelerate content creation, access, centralisation, quality, communication, and orchestration at scale. \n\nIntegrated with M365, SharePoint, Teams, Google, Slack and Customer Service tools such as Zendesk, Salesforce or Easyvista, Elium fits seamlessly within your ecosystem.\n\nTrusted by over 150 leading organisations, including BCG, BNP Paribas, L'Oréal, Vinci or FnacDarty, Elium supports user bases from 100 to 10,000+.\n\nAs a 100% European company, we’re ISO27001 certified and provide multi-infrastructure setups across Azure, GCP, and SecNumCloud for enhanced security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c1a3d9b-2189-4106-b4b2-945249ec3494.png","url":"https://www.softwareadvice.co.uk/software/323736/elium","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4222/market-research/software?page=2#itemlist","numberOfItems":25}
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