IT Service Software

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Learn more

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to... Learn more

SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and... Learn more

Atera is a cloud-based and AI-enabled platform that enables IT professionals to gain access, visibility and control over their networks and devices from anywhere. With Atera, users can manage their IT operation, from patch... Learn more

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and... Learn more

Hornbill is a cloud-based solution that helps organizations automate workflows for managing customers, employee experience, information technology (IT) and human resource (HR) teams. It enables employees to collaborate on... Learn more

VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the... Learn more

With over 30 years of industry expertise, our service desk software seamlessly adapts to the unique needs of your organisation. What distinguishes us is our extensive suite of over 30 configurable modules, empowering businesses... Learn more

Sunrise's Managed Service Providers (MSPs) is a comprehensive solution designed for IT service providers, technology companies, and shared service organizations. This single platform offers complete control and visibility over... Learn more

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure... Learn more

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or... Learn more

As a leading global technology company, TeamViewer offers a comprehensive suite of digital solutions, anchored by its industry-leading secure remote connectivity platform—enabling users to access, control, manage, monitor, and... Learn more

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view... Learn more

EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables... Learn more

mHelpDesk is a field service solution that helps service businesses automate processes. It assists with customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple features to support a... Learn more

JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations... Learn more

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer... Learn more

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses... Learn more

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring... Learn more

Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. St... Learn more

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the... Learn more

WebTitan is a cloud-based internet security solution that monitors for viruses, ransomware, malware and more. It also provides web and DNS filtering control and is suitable for large and midsize businesses across all industries. ... Learn more

ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more.... Learn more

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution... Learn more

The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets. The software is... Learn more