Freshdesk is a cloud-based customer service solution that helps businesses provide effortless service across every customer touchpoint. Freshdesk enables businesses to monitor customer conversations across email, phone, chat,... Learn more
Help Desk Software
382 products
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Learn more
SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped... Learn more
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Learn more
ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure... Learn more
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or... Learn more
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of... Learn more
Simplify the complexities of IT management with NinjaOne. We serve over 20,000 IT teams worldwide and provide unparalleled visibility, control, and security across all your endpoints. Our platform is built for MSPs and IT... Learn more
Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation... Learn more
HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedback and surveys. HelpDesk... Learn more
LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website.... Learn more
A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless... Learn more
Deskhero is a helpdesk software that utilizes artificial intelligence to enhance customer support. It is designed for customer service teams across various industries aiming to provide efficient and personalized support. Deskhero... Learn more
Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segments. This software allows businesses to automate ticket workflow using rule-based criteria and centralize the... Learn more
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and... Learn more
VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the... Learn more
Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be... Learn more
ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer support, IT, HR and facilities teams. It is primarily designed to help teams communicate with... Learn more
Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and... Learn more
Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. ... Learn more
LiveAgent is an online Help Desk solution for eCommerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals and change and license management, all... Learn more
BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls you don't control. BeyondTrust Remote Suport works across Windows, Mac, Linux, Android, iOS, and Chrome OS.... Learn more
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future... Learn more
Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and... Learn more
EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use... Learn more