---
description: Discover the best NPS Software for your organisation. Compare top NPS Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best NPS Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [NPS Software](https://www.softwareadvice.co.uk/directory/4116/nps/software)

# NPS Software

Canonical: https://www.softwareadvice.co.uk/directory/4116/nps/software

Page: 1 / 5\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4116/nps/software?page=2)

-----

## Products

1. [Typeform](https://www.softwareadvice.co.uk/software/324633/typeform) — 4.7/5 (945 reviews) — Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. ...
2. [SurveySparrow](https://www.softwareadvice.co.uk/software/116049/surveysparrow) — 4.4/5 (121 reviews) — SurveySparrow is an online survey platform designed to help businesses collect feedback, transform customer experienc...
3. [SurveyLegend](https://www.softwareadvice.co.uk/software/72231/surveylegend) — 4.6/5 (963 reviews) — SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users...
4. [Survicate](https://www.softwareadvice.co.uk/software/31821/survicate) — 4.6/5 (99 reviews) — Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on th...
5. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10426 reviews) — SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across i...
6. [Vantage Circle](https://www.softwareadvice.co.uk/software/106530/vantage-circle) — 4.7/5 (5122 reviews) — Vantage Circle is an employee engagement platform offering solutions for recognition and rewards, corporate wellness,...
7. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) — Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer resp...
8. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews) — Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Fo...
9. [Zoho Survey](https://www.softwareadvice.co.uk/software/434462/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey is an online tool for creating, distributing, and analyzing surveys. It is designed for purposes such as ...
10. [Alchemer](https://www.softwareadvice.co.uk/software/90244/surveygizmo) — 4.5/5 (319 reviews) — Alchemer is an online survey software designed to help organizations gather and analyze customer feedback. It is used...
11. [Nicereply](https://www.softwareadvice.co.uk/software/75813/nicereply) — 4.7/5 (283 reviews) — Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES ...
12. [Xoxoday](https://www.softwareadvice.co.uk/software/93469/xoxoday-plum) — 4.4/5 (260 reviews) — Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosy...
13. [forms.app](https://www.softwareadvice.co.uk/software/112410/forms-app) — 4.6/5 (256 reviews) — forms.app is an online form builder designed to help businesses, organizations, and teams create professional forms w...
14. [XM for Customer Experience](https://www.softwareadvice.co.uk/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews) — Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesse...
15. [CustomerHero](https://www.softwareadvice.co.uk/software/317743/startquestion) — 4.9/5 (175 reviews) — Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, ed...
16. [CheckMarket](https://www.softwareadvice.co.uk/software/128758/checkmarket) — 4.5/5 (149 reviews) — CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government a...
17. [SmartSurvey](https://www.softwareadvice.co.uk/software/156523/smartsurvey) — 4.6/5 (114 reviews) — SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes r...
18. [AskNicely](https://www.softwareadvice.co.uk/software/37463/asknicely) — 4.6/5 (100 reviews) — AskNicely is a cloud-based online survey software that helps businesses create surveys and collect feedback in real t...
19. [Flex Surveys](https://www.softwareadvice.co.uk/software/278210/flex-surveys) — 5.0/5 (76 reviews) — Flex Surveys is an employee engagement platform that helps businesses conduct surveys and analyze employee satisfacti...
20. [Customerly](https://www.softwareadvice.co.uk/software/367881/customerly) — 4.5/5 (70 reviews) — Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Power...
21. [Qwary](https://www.softwareadvice.co.uk/software/261606/qwary) — 4.8/5 (69 reviews) — Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and...
22. [Zonka Feedback](https://www.softwareadvice.co.uk/software/165274/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback is an AI-powered Customer Feedback \& Intelligence Platform that helps businesses capture, analyze,...
23. [SmartCustomer](https://www.softwareadvice.co.uk/software/90265/sitejabber) — 4.4/5 (65 reviews) — SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by col...
24. [SurveyLab](https://www.softwareadvice.co.uk/software/144490/surveylab) — 4.9/5 (62 reviews) — SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enabl...
25. [Simplesat](https://www.softwareadvice.co.uk/software/326216/simplesat) — 4.8/5 (61 reviews) — Simplesat is an intuitive and engaging survey tool for service businesses to collect insightful and actionable custom...

-----

Page: 1 / 5\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4116/nps/software?page=2)

## Related Categories

- [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software)
- [Text Mining Software](https://www.softwareadvice.co.uk/directory/4785/text-mining-software/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Data Analysis Software](https://www.softwareadvice.co.uk/directory/535/data-analysis/software)
- [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/directory/4116/nps/software)
- [All Categories](https://www.softwareadvice.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4116/nps/software> |
| en | <https://www.softwareadvice.com/customer-experience/nps-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4116/nps/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4116/nps/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4116/nps/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4116/nps/software> |
| fr | <https://www.softwareadvice.fr/directory/4116/nps/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice UK","url":"https://www.softwareadvice.co.uk/","@type":"WebSite","@id":"https://www.softwareadvice.co.uk/#website","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"NPS Software","description":"Discover the best NPS Software for your organisation. Compare top NPS Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.co.uk/directory/4116/nps/software","about":{"@id":"https://www.softwareadvice.co.uk/directory/4116/nps/software#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/directory/4116/nps/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/directory/4116/nps/software#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.uk/directory/4116/nps/software#itemlist"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"https://www.softwareadvice.co.uk/directory/4116/nps/software","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4116/nps/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Best NPS Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Typeform","position":1,"description":"Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. Get started with help from Typeform AI or build from scratch. Brand Kits let you instantly apply your logo, colors, and typography, while Conditional Logic shapes each person’s journey based on their answers. \n\nTypeform AI can generate questions, refine wording, or help structure complex logic for you, making the entire process faster and more effective.\n\nOnce your form is live, you can connect it to your workflow—sending responses to tools like Google Sheets, Slack, HubSpot, or your CRM—and use Results Summary or Smart Insights to understand patterns instantly. More than just collecting data, Typeform takes action. Move from simple forms to AI-powered workflows that transform insights into impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.softwareadvice.co.uk/software/324633/typeform","@type":"ListItem"},{"name":"SurveySparrow","position":2,"description":"SurveySparrow is an online survey platform designed to help businesses collect feedback, transform customer experience and collect data through engaging and actionable surveys. The platform offers a variety of features aimed at optimizing the survey-taking experience, customer interactions, operational efficiency and response rates. It caters to various industries and use cases, including customer satisfaction, employee engagement, market research and more. \n\nSurveySparrow supports both chat-like and form-like surveys, allowing users to choose the format that best suits their needs. This facilitates real-time, authentic engagement with customers on their preferred messaging platform. The platform also offers a recurring survey feature, enabling users to automate the distribution of surveys at regular intervals. The platform offers several modules with many functionalities. CogniVue module offers advanced text analytics to analyze large volumes of data, uncovering actionable insights and sentiments that inform business strategy. SpotChecks module helps collect contextual micro-feedback from the website and mobile applications, addressing specific customer concerns and optimizing their interactions with their brand. This targeted feedback approach ensures that users can make meaningful improvements based on real user experiences. AI Wings module offers support across several touchpoints, including survey design and review management. This AI-driven assistance streamlines the feedback process, helping users create effective surveys and manage customer reviews and unsolicited feedback from all public channels.\n\nSurveySparrow provides reporting and analytics tools that help users analyze survey data. Key features include real-time reporting, customizable dashboards and advanced data filtering options. Users can track key metrics, identify trends and generate detailed reports to gain deeper insights into their survey results. By customizing data visibility based on roles and hierarchies, users ensure that relevant information reaches the appropriate team members. Additionally, SurveySparrow supports exporting data in various formats, such as CSV and PDF, for further analysis or sharing with stakeholders. The question library of SurveySparrow allows users to access and reuse questions from an extensive repository, ensuring that the surveys are always relevant and effective for capturing high-quality feedback.\n\nSurveySparrow also emphasizes customization and branding options. Users can personalize their surveys with custom themes, logos and color schemes to align with their brand identity. The platform supports multiple question types, including multiple-choice, rating scales and open-ended questions. Additionally, SurveySparrow allows for the creation of multilingual surveys, making it suitable for global audiences. The tool also assists with ticket management and helps resolve customer complaints and close the feedback loop. It offers features such as data encryption, secure survey links, and role-based access control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.softwareadvice.co.uk/software/116049/surveysparrow","@type":"ListItem"},{"name":"SurveyLegend","position":3,"description":"SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses.\n\nSurveyLegend lets users drag-and-drop field items to design surveys. The solution also offers various field options such as text-based comment boxes and choice-based rating sliders. Customizations like setting the input format, value range, and mandatory, as well as various question logic and branching questions are available.\n\nSurveyLegend lets users collect data and responses, and provide real time analysis in various charts such as bar, pie, NPS, and donut. Users can also export and share the collected data. It also supports sharing of surveys via hosted short-links and on social media platforms.\n\nSurveyLegend is available on a monthly and annual subscription basis and offers customer support via phone, email, live chat, and online tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d40466c-7e3f-42e2-8064-6d772a44c140.png","url":"https://www.softwareadvice.co.uk/software/72231/surveylegend","@type":"ListItem"},{"name":"Survicate","position":4,"description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with various native integrations and act on the collected insights instantly. \n\nKey features include:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards & widgets\n- Analyze & categorize feedback & sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience\n\nCommon use cases include:\n- Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys.\n- Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn.\n- Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys & analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows & personalize communications effortlessly.\n- Understand user experience inside mobile & web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI.\n- Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis.\n- Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3ea9811-0efe-4142-a73c-dc185941a50d.png","url":"https://www.softwareadvice.co.uk/software/31821/survicate","@type":"ListItem"},{"name":"SurveyMonkey","position":5,"description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8a170d5-f00f-4bc4-bb3c-53f779e744b1.jpeg","url":"https://www.softwareadvice.co.uk/software/157864/surveymonkey","@type":"ListItem"},{"name":"Vantage Circle","position":6,"description":"Vantage Circle is an employee engagement platform offering solutions for recognition and rewards, corporate wellness, employee feedback, and corporate discounts. It is designed for organizations across various industries and supports workforces in multiple countries.\n\nThe platform includes four main modules that can function independently or together. Vantage Recognition facilitates peer-to-peer recognition and rewards with access to a wide range of locally relevant reward options. Vantage Fit promotes corporate wellness through health-focused activities. Vantage Pulse provides an employee feedback tool based on eNPS surveys to capture real-time sentiment. Vantage Perks offers a corporate discount program with various savings opportunities.\n\nThe platform supports customization to meet organizational needs and includes mobile applications for iOS and Android, enabling employees to access features on personal devices. It is available in multiple languages to accommodate global teams and adheres to GDPR and DPDP compliance standards for data security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc8549ee-9efe-4cff-9b29-08b037b19017.png","url":"https://www.softwareadvice.co.uk/software/106530/vantage-circle","@type":"ListItem"},{"name":"Jotform","position":7,"description":"Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.\n\nJotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.\n\nJotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.softwareadvice.co.uk/software/433821/jotform","@type":"ListItem"},{"name":"Trustpilot","position":8,"description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers & businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan & New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars & more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.softwareadvice.co.uk/software/364802/trustpilot","@type":"ListItem"},{"name":"Zoho Survey","position":9,"description":"Zoho Survey is an online tool for creating, distributing, and analyzing surveys. It is designed for purposes such as market research, feedback collection, and measuring customer satisfaction. It is used by businesses, educational institutions, healthcare organizations, and non-profits to gather insights through customizable questionnaires and feedback forms.\n\nThe platform includes various features, such as multiple question types, advanced survey logic, and multilingual support. Surveys can be customized with themes, logos, and white-labeling options, including custom URLs. Distribution methods include email, social media, website embeds, QR codes, and offline collection for areas with limited internet access. Access control options include geo-location targeting, anonymous surveys, and response quotas.\n\nZoho Survey provides analytics tools such as real-time reporting, sentiment analysis, and data visualization features. Cross-tabulation capabilities allow for deeper analysis of survey responses. Security and compliance measures ensure data protection, and results can be shared with stakeholders to support decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f355114-394f-4c08-8b28-5b6f19ef5d2d.jpeg","url":"https://www.softwareadvice.co.uk/software/434462/zoho-survey","@type":"ListItem"},{"name":"Alchemer","position":10,"description":"Alchemer is an online survey software designed to help organizations gather and analyze customer feedback. It is used across various industries such as government, education, non-profit, financial services, food and beverage, retail, software, and hospitality. The platform supports efforts in areas such as customer experience, market research, and employee engagement.\n\nThe software includes tools for creating surveys and collecting feedback through channels such as websites, apps, and third-party platforms. It incorporates AI technology to analyze text-based feedback and provides dashboards tailored to specific roles within an organization. Workflow automation features are included to streamline responses to customer needs.\n\nAlchemer supports business functions such as customer experience management, digital experience optimization, market research, product management, and employee experience programs. It is designed to help organizations create surveys, reach diverse audiences, and analyze feedback efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.softwareadvice.co.uk/software/90244/surveygizmo","@type":"ListItem"},{"name":"Nicereply","position":11,"description":"Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever.\n\nNicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. \n\n- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide\n- Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing.\n- Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail.\n- Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience.\n- Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability.\n- Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails.\n- Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more.\n- See your data in your CRM software and set automation based on the scores & feedback.\n- Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics.\n- See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard.\n- Recognize your best agents with leaderboards and drill-downs stats per team and agent.\n- Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel.\n- Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered.\n- There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51f56d26-c891-4987-af44-2c5fd0a5087b.png","url":"https://www.softwareadvice.co.uk/software/75813/nicereply","@type":"ListItem"},{"name":"Xoxoday","position":12,"description":"Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.\n\nWith $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:\n\n1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts \n\n2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries \n\n3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22676509-1366-4c58-b473-e391628d50bd.png","url":"https://www.softwareadvice.co.uk/software/93469/xoxoday-plum","@type":"ListItem"},{"name":"forms.app","position":13,"description":"forms.app is an online form builder designed to help businesses, organizations, and teams create professional forms with ease. Whether you're collecting contact details, gathering customer feedback, getting registrations, taking orders, or conducting research, forms.app delivers a smooth experience for both form creators and respondents.\n\nThe platform offers multiple ways to start creating forms: use the AI form generator to create complete forms in seconds from simple text prompts, choose from 5,000+ ready-made form templates covering virtually every use case, import existing forms from other platforms, or build from scratch with the intuitive drag-and-drop editor. This flexibility means you can launch professional forms in minutes, not hours.\n\nThe drag-and-drop form builder eliminates the learning curve with its clean, user-friendly interface. You can customize every aspect of your forms. Change layouts (both one-question-at-a-time and classic list view available), color schemes, background images, logos, fonts, and themes. With a powerful form creator like forms.app, you can create forms that aligns perfectly with your brand identity.\n\nforms.app goes beyond basic form building with powerful features that handle complex workflows:\n\nConditional logic to show or hide questions dynamically based on previous answers.\nSave as draft for respondents to save their progress and return later via a unique link.\nMultiple endings to display different thank-you pages or outcomes based on respondent choices.\nRecall answers to use previous responses in question titles and achieve a more conversational, personalized feel.\nAuto-scoring to automatically calculate scores for quizzes and assessments.\nPre-filled forms to send personalized form links with certain fields already completed.\nProduct listing to add product images, descriptions, and prices for order forms and e-commerce.\nPayment collection to accept payments directly through forms via Stripe, PayPal, and other processors.\nE-signatures to collect legally binding signatures for contracts, agreements, and consent forms\nSpecial \"Terms & conditions\" field to gather consent.\nAutomated PDF generation to create customized PDF documents from responses. (You can send these PDFs to responders or use it on your own.)\nAI form generator to create forms in literally seconds. AI form generator works with basic prompts, large texts, PDF documents, or even form URLs from other sources.\nAI option generator to automatically generate multiple-choice options for your questions.\nAI question helper to get suggestions to improve question clarity and effectiveness.\nMultilingual forms to present your form to your audience in their own language.\nMany native integrations with popular business tools, such as Google Sheets, MS Excel, Google Drive, Google Calendar, Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, Mailchimp, Notion, HubSpot, Intercom, and webhooks.\nZapier integrations for connecting your forms to thousands of apps via Zapier.\nSix different embed options from standard iframe to pop-up, slide, full page, chatbot, and feedback layout.\n\n\nforms.app offers exceptional value with fair and transparent pricing that scales with your needs:\n\nOn free plan, you can create up to 5 forms and collect 100 responses per month with access to all core features including the AI form creator, conditional logic, e-signatures, payment collection, and live support.\nBasic plan is $19/month (annual) and comes with 25 forms, 1,000 responses/month, remove branding, +1 team member.\nPro plan is $29/month (annual) and comes with Unlimited forms, 10,000 responses/month, custom subdomain, +4 team members\nPremium plan is $59/month (annual) and comes with 100,000 responses/month, custom domain, priority support, +9 team members.\n\nforms.app is an all-rounder that fits many needs, offer a smooth experince, and has a reasonable pricing. Sign up to forms.app and create your form for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5fad776f-de27-4a29-8066-57b84d7e8022.jpeg","url":"https://www.softwareadvice.co.uk/software/112410/forms-app","@type":"ListItem"},{"name":"XM for Customer Experience","position":14,"description":"Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design.\n\n\nThe application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. \n\n\nQualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.softwareadvice.co.uk/software/94382/qualtrics-customerxm","@type":"ListItem"},{"name":"CustomerHero","position":15,"description":"Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Key features include email marketing, question branching, custom survey URLs, customizable templates, multi-channel distribution and data analysis tools.\n\n\nTeams using Startquestion can add company or project logo to questionnaires and establish brand identity with respondents. Built-in graphic templates allow users to personalize the questions, titles, answers, progress bar, frames, background photo, messages, buttons and other content of the survey design. Additionally, filter questions can be applied using transition logic and rules, which enables respondents to answer questions that are appropriate in their situation. \n\n\nStartquestion offers an external domain for surveys, which lets businesses hide the footer of the questionnaire. Users can distribute surveys by email and website popups and icons, as well as, filter and segregate the collected results, which can be viewed in the form of a presentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6baed50c-6556-40d2-8750-2c7a4187024c.png","url":"https://www.softwareadvice.co.uk/software/317743/startquestion","@type":"ListItem"},{"name":"CheckMarket","position":16,"description":"CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features  include survey creation, distribution channel management, reporting, user notifications and white labelling.\n\n\nThe survey creation module allows users to create, edit and conduct surveys in various languages. Users can customize respondent surveys based on previous survey responses, gender, language and more. The distribution module allows users to collect responses via email, social media, Slack, text messages, telephones or kiosks.\n\n\nUsers can view reports in their dashboard or extract reports with charts in Microsoft Excel, Word and PowerPoint, as well as PDF, SPSS and more. CheckMarket offers integration with Salesforce, Zendesk, Slack and Zapier, as well as social media sites such as Linkedin, Facebook and Twitter.\n\n\nCheckMarket is available with per survey and subscription-based pricing options. Support is offered via email, phone, chat and through a knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5685c95c-7c8c-47be-8b4b-606fe81b50d7.png","url":"https://www.softwareadvice.co.uk/software/128758/checkmarket","@type":"ListItem"},{"name":"SmartSurvey","position":17,"description":"SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes ready-made templates and custom designing tools to build and share online surveys with participants.\n\n\nSmartSurvey includes a library of question types, and its contact list management and reporting features help to collect and analyze survey results. Survey designers can set validity and restrictions to their surveys to avoid inaccurate and invalid responses. Designers can also embed interactive audio, video and images within their surveys.\n\n\nSmartSurvey allows users to incorporate their brand's logo and background images into their surveys. It collects responses in real time, and the data can be viewed or exported into Excel files.\n\n\nThe basic version of SmartSurvey is available for free, while users pay a monthly subscription for premium features. Along with private companies, this solution also finds its application in education, government, healthcare and not-for-profit organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.softwareadvice.co.uk/software/156523/smartsurvey","@type":"ListItem"},{"name":"AskNicely","position":18,"description":"AskNicely is a cloud-based online survey software that helps businesses create surveys and collect feedback in real time based on Net Promoter Score (NPS). Key features include live reports, real-time leaderboards, text analytics, automated responses and one click integration.\n\n\nAskNicely allows users to automatically capture feedback from customers on a daily basis or for specific events and times. Users can configure surveys including wording, logos, domain names and languages. Users can track NPS by product, channel and segments in, then share data with reports and dashboards.\n\n\nDashboards are updated in real time, and users can also access data filtering, time-based charting and text analytics. Users can respond to customer feedback directly from integrated customer relationship management (CRM) and help desk systems and forward comments to the appropriate team.\n\n\nAskNicely offers monthly and annual subscription pricing. Support is available via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/054cf152-6aae-4b30-b6ec-fca7301b0c82.png","url":"https://www.softwareadvice.co.uk/software/37463/asknicely","@type":"ListItem"},{"name":"Flex Surveys","position":19,"description":"Flex Surveys is an employee engagement platform that helps businesses conduct surveys and analyze employee satisfaction through benchmarking, net promoter score (NPS) and engagement assessments. It helps companies run surveys, collect and analyze employee feedback, deliver performance management and recognition programs, action planning and manage goals. It also provides actionable insights that can be used to improve the workplace.\n\nEmployees can modify the surveys by changing the number of questions, wording, scale or language and deploy them via several methods such as unique email invitations, general survey links, text messages, offline tablets or paper surveys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b3235d0-c2ae-423f-a8ce-0e64290b7eeb.png","url":"https://www.softwareadvice.co.uk/software/278210/flex-surveys","@type":"ListItem"},{"name":"Customerly","position":20,"description":"Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Powered by advanced AI Agents, Customerly switches seamlessly between AI Assistant and Mission Mode, automating entire customer conversations, resolving issues instantly, and escalating complex cases based on intent.\n\nDesigned for SaaS companies, Customerly combines AI-powered support, customizable workflows, NPS & CSAT surveys, and email marketing automation to boost efficiency, enhance customer satisfaction, and drive retention.\n\nSince its launch, Customerly has supported hundreds of SaaS businesses, enabling them to scale support operations, improve engagement, and deliver unparalleled customer experiences. With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dc0408c-9842-40d7-9760-9b1da51a77e0.png","url":"https://www.softwareadvice.co.uk/software/367881/customerly","@type":"ListItem"},{"name":"Qwary","position":21,"description":"Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sectors share surveys to collect feedback. The platform enables managers to utilize built-in templates and preview mode to create and view multilingual surveys.\n\nAdministrators can capture real-time visual user feedback via the website and gain insights into net promoter score (NPS) on a unified interface. Qwary allows teams to analyze sentiments and measure employee satisfaction levels using text analytic tools. Additionally, supervisors can sort survey comments based on keywords, categorical tags and entities.\n\nQwary offers an application programming interface (API), which lets stakeholders integrate the system with several third-party applications including Zapier, Square, Google Analytics and Hubspot. Pricing is available on monthly and annual subscriptions and support is extended via knowledge base, FAQs, training videos, chat and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/babefc39-c4fd-47de-83e1-373728005514.png","url":"https://www.softwareadvice.co.uk/software/261606/qwary","@type":"ListItem"},{"name":"Zonka Feedback","position":22,"description":"Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth.\n\nWith powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.\n\nIts AI Feedback Intelligence engine goes beyond metrics—delivering real-time insights using thematic analysis, sentiment detection, impact scoring, and entity recognition. With Ask AI, teams can chat with their data and uncover critical trends instantly.\n\nZonka Feedback also simplifies feedback management with a centralized inbox, automated case management, and reputation tools to monitor and respond to reviews. Real-time alerts and intelligent routing ensure that the right team acts at the right time—helping prevent churn, retain customers, and build long-term loyalty.\n\nWhether you’re a digital-first brand or a multi-location enterprise, Zonka Feedback empowers you to understand what your customers are saying, why it matters, and how to act on it—every day, at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cd01c8c-36d1-4161-8d81-6030227da30e.png","url":"https://www.softwareadvice.co.uk/software/165274/zonka-feedback","@type":"ListItem"},{"name":"SmartCustomer","position":23,"description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b06f1abe-7ea9-45a4-84fd-a366b3978382.png","url":"https://www.softwareadvice.co.uk/software/90265/sitejabber","@type":"ListItem"},{"name":"SurveyLab","position":24,"description":"SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback.\n\n\nSurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes.\n\n\nIntegration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes.\n\n\nSurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d935befe-4185-461c-b8f1-e83788406a57.png","url":"https://www.softwareadvice.co.uk/software/144490/surveylab","@type":"ListItem"},{"name":"Simplesat","position":25,"description":"Simplesat is an intuitive and engaging survey tool for service businesses to collect insightful and actionable customer feedback.\n \nSimplesat is a cloud-based customer satisfaction survey solution that allows users to set up one-click satisfaction surveys and distribute them to their customers. Customers can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5ff07a1-e74c-4fe8-8892-b3450e12a1fa.png","url":"https://www.softwareadvice.co.uk/software/326216/simplesat","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/4116/nps/software#itemlist","numberOfItems":25}
</script>