---
description: Page 2 - Discover the best Customer Journey Mapping Tools for your organisation. Compare top Customer Journey Mapping Tools tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 2 - Best Customer Journey Mapping Tools - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software) > [Page 2](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2)

# Customer Journey Mapping Tools

Canonical: https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software

Page: 2 / 5\
Prev: [Previous page](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software)\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=3)

-----

## Products

1. [Dreamdata](https://www.softwareadvice.co.uk/software/193516/dreamdata-io) — 4.8/5 (55 reviews) — Dreamdata is a B2B Activation \& Attribution Platform that provides the most complete B2B customer journey map any...
2. [Glassbox](https://www.softwareadvice.co.uk/software/301833/glassbox) — 4.9/5 (54 reviews) — Designed for businesses in insurance, travel, telecommunications, retail and other industries, Glassbox is a cloud-ba...
3. [GetFeedback](https://www.softwareadvice.co.uk/software/266521/getfeedback) — 4.6/5 (53 reviews) — With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the cu...
4. [Indeemo](https://www.softwareadvice.co.uk/software/230311/indeemo) — 4.8/5 (45 reviews) — AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture r...
5. [Heap](https://www.softwareadvice.co.uk/software/240492/heap) — 4.5/5 (42 reviews) — Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys,...
6. [INSIDE](https://www.softwareadvice.co.uk/software/137005/inside) — 4.6/5 (41 reviews) — INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance secto...
7. [Pathmonk](https://www.softwareadvice.co.uk/software/239095/coursemagnet) — 4.7/5 (40 reviews) — Pathmonk is a lead generation solution that helps businesses analyze the actions of website visitors to deliver perso...
8. [Feedbackly](https://www.softwareadvice.co.uk/software/270255/tapin-feedback) — 4.2/5 (36 reviews) — Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey....
9. [icomm](https://www.softwareadvice.co.uk/software/516860/icomm) — 4.7/5 (34 reviews) — icomm is a unified marketing cloud that helps companies manage their marketing strategy in an integrated way. icomm c...
10. [WebEngage](https://www.softwareadvice.co.uk/software/161494/webengage) — 4.5/5 (32 reviews) — WebEngage is a full-stack Customer Data Platform (CDP) and Marketing Automation Suite that simplifies and amplifies u...
11. [Leadoo](https://www.softwareadvice.co.uk/software/107403/leadoo) — 4.6/5 (29 reviews) — Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and...
12. [Planhat](https://www.softwareadvice.co.uk/software/108855/planhat) — 4.6/5 (28 reviews) — Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire cust...
13. [ActiveTrail](https://www.softwareadvice.co.uk/software/123940/activetrail) — 4.4/5 (28 reviews) — ActiveTrail is a cloud-based email marketing and newsletter solution suitable for small and midsize marketing agencie...
14. [LogRocket](https://www.softwareadvice.co.uk/software/346238/logrocket) — 4.9/5 (28 reviews) — LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the id...
15. [Netcore Customer Engagement](https://www.softwareadvice.co.uk/software/333459/netcore-cloud) — 4.5/5 (26 reviews) — Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, trave...
16. [Engage360](https://www.softwareadvice.co.uk/software/35791/browser-push-notifications) — 4.4/5 (23 reviews) — Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers. T...
17. [Meiro](https://www.softwareadvice.co.uk/software/305764/meiro) — 4.9/5 (22 reviews) — Meiro is an AI-powered, composable Customer Data Platform for Private Installations on Cloud \& On-Premise—built f...
18. [Piwik PRO](https://www.softwareadvice.co.uk/software/105513/piwik-pro) — 4.6/5 (21 reviews) — Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, a...
19. [Smaply](https://www.softwareadvice.co.uk/software/90508/smaply) — 4.4/5 (20 reviews) — A new era of journey management is here\! Smaply helps organizations of all sizes and industries to manage their custo...
20. [Pushwoosh](https://www.softwareadvice.co.uk/software/84297/pushwoosh) — 4.4/5 (20 reviews) — Maximize your conversions and customer loyalty using Pushwoosh's customer engagement software\! Utilize data, behavior...
21. [XEBO.ai](https://www.softwareadvice.co.uk/software/337164/survey2connnect) — 4.5/5 (19 reviews) — XEBO.ai platform offers users a variety of experience management products to investigate and analyze their business a...
22. [MikMak](https://www.softwareadvice.co.uk/software/331360/mikmak) — 4.7/5 (18 reviews) — MikMak, a SPINS company, provides real-time commerce intelligence and orchestration software to help brands grow in r...
23. [Zoho PageSense](https://www.softwareadvice.co.uk/software/434317/zoho-pagesense) — 4.5/5 (17 reviews) — Zoho PageSense is a web-based conversion optimization and personalization solution designed to help businesses across...
24. [Selligent](https://www.softwareadvice.co.uk/software/155125/selligent) — 4.6/5 (15 reviews) — Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing camp...
25. [Vistaly](https://www.softwareadvice.co.uk/software/437625/vistaly) — 4.9/5 (14 reviews) — Vistaly is a cloud-based application designed for business use, providing a platform to create connections between bu...

-----

Page: 2 / 5\
Prev: [Previous page](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software)\
Next: [Next page](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=3)

## Related Categories

- [Campaign Management Software](https://www.softwareadvice.co.uk/directory/2878/campaign-management/software)
- [Email Marketing Software](https://www.softwareadvice.co.uk/directory/4697/email-marketing/software)
- [Customer Data Platforms (CDP)](https://www.softwareadvice.co.uk/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Marketing Analytics Software](https://www.softwareadvice.co.uk/directory/1702/analytics-tools/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software)
- [All Categories](https://www.softwareadvice.co.uk/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice UK","url":"https://www.softwareadvice.co.uk/","@id":"https://www.softwareadvice.co.uk/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.co.uk/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Journey Mapping Tools","description":"Page 2 - Discover the best Customer Journey Mapping Tools for your organisation. Compare top Customer Journey Mapping Tools tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2","about":{"@id":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","mainEntity":{"@id":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2#itemlist"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"@id":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Journey Mapping Tools","position":2,"item":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 2 - Best Customer Journey Mapping Tools - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.co.uk/directory/4004/journey-mapping/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"Dreamdata","position":1,"description":"Dreamdata is a B2B Activation & Attribution Platform that provides the most complete B2B customer journey map anywhere.\n\nThis empowers B2B marketers to: \n\n- Build precise audiences and activate them with direct syncs to ad platforms.\n\n- Trigger timely, targeted activity using AI-identified intent signals and notifications.\n\n- Feed reliable pipeline data back to platforms with one-click conversion syncs.\n\n- Instantly measure and analyze how your GTM efforts impact revenue.\n\nBest of all, Dreamdata is easy to implement and built to scale as your KPIs, team, and business grow - keeping your team and leadership aligned around a single clear view of what’s working.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f113d55d-e81c-46a4-82bd-8921377af4ac.png","url":"https://www.softwareadvice.co.uk/software/193516/dreamdata-io","@type":"ListItem"},{"name":"Glassbox","position":2,"description":"Designed for businesses in insurance, travel, telecommunications, retail and other industries, Glassbox is a cloud-based solution that helps streamline web analytics via session replay, customer journey mapping, heatmaps and more. Key features include funnel analysis, record keeping, interaction tracking, performance metrics, big tracking and third-party integration. Additionally, the platform also provides customer support via chat, phone, FAQs and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6725a6a1-24c7-4b1e-b633-c663a68e373a.png","url":"https://www.softwareadvice.co.uk/software/301833/glassbox","@type":"ListItem"},{"name":"GetFeedback","position":3,"description":"With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure valuable metrics like NPS, CSAT, or CES.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc968c99-21e4-4ff3-b402-08433c48ab3c.png","url":"https://www.softwareadvice.co.uk/software/266521/getfeedback","@type":"ListItem"},{"name":"Indeemo","position":4,"description":"AI-Powered, In-the-Moment Video Research:\nIndeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences—at scale.\n\nOur platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. \n\nResearchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet.\n\n\nPOWERFUL AI-POWERED INSIGHTS\n\nIndeemo's advanced AI tools transcribe, translate, and analyze research content in 27+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments.\n\nResearch Methodologies we support: \n\nDiscovery & Exploratory Research\n- Diary Studies\n- Mobile & Digital Ethnography\n- User Personas\n\nJourney Research\n- Journey Mapping\n- Service Safaris\n- Path to Purchase\n- Buyer Decision Journeys\n\nMixed Method Research \n- Pre-tasking for Interviews / Focus Groups\n- Bringing Segmentations & Personas to Life with Video\n\nUsability & Experience Research\n- Product Testing / IHUTs\n- Shopper, Customer & Employee Experience\n\nBUILT FOR COLLABORATION\n\nIndeemo’s self-service dashboard enables researchers, designers, and product teams to quickly collect, analyze, and share insights. \n\nAI-powered search, keyword analysis, automated transcription and optical character recognition AI makes it easy to find key moments. Multiple user roles (Researcher, Recruiter, Observer) ensure the entire organization can connect with customers and build empathy.\n\n\nFLEXIBLE & SECURE\n\nWe are ISO27001 and HIPAA certified, ensuring enterprise-grade security for global brands, consultancies, startups, and government clients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/95d778be-a434-4c3b-b1fd-7ed132d13333.png","url":"https://www.softwareadvice.co.uk/software/230311/indeemo","@type":"ListItem"},{"name":"Heap","position":5,"description":"Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight.\n\nGet complete data with a single snippet that automatically captures the entire digital experience of every user on your product or site — no engineering needed. You'll get the most complete dataset on the market, governed and organized for maximum usage.\n\nOur advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.\n\nGet full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do & instantly see what the fix is.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1cdbe2e-1d45-4fee-833f-356677cbf71e.webp","url":"https://www.softwareadvice.co.uk/software/240492/heap","@type":"ListItem"},{"name":"INSIDE","position":6,"description":"INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target clients based on location, purchase history or journey and manage multiple conversations using a centralized dashboard.\n\n\nINSIDE's channel management system leverages natural language processing (NLP) technology and behavioral, geographical or transactional filters to route conversations across agents. Professionals can use saved responses, serialized coupons, co-browsing capabilities, live video chat and drag-and-drop product recommendations to improve customer experience. Additionally, managers can identify VIP or returning clients and engage with them to resolve issues.\n\n\nINSIDE facilitates integration with various third-party systems such as Salesforce, Zendesk, Google Analytics and more. Pricing is available on request and support is extended via live chat, documentation, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.softwareadvice.co.uk/software/137005/inside","@type":"ListItem"},{"name":"Pathmonk","position":7,"description":"Pathmonk is a lead generation solution that helps businesses analyze the actions of website visitors to deliver personalized micro-moments that further optimizes visitor conversion rates. Intent data and micro-moments allow businesses to power up the website buying journey and automatically customize the conversion funnel for all visitors at every stage and device","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8863519-4578-430c-8675-f2f3f40393ed.png","url":"https://www.softwareadvice.co.uk/software/239095/coursemagnet","@type":"ListItem"},{"name":"Feedbackly","position":8,"description":"Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.\n\nFeedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore,  it shows which emotions drive sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/038e731d-57e4-47bc-a283-27df9436944c.png","url":"https://www.softwareadvice.co.uk/software/270255/tapin-feedback","@type":"ListItem"},{"name":"icomm","position":9,"description":"icomm is a unified marketing cloud that helps companies manage their marketing strategy in an integrated way. icomm caters to companies looking to connect with customers across channels and touchpoints to improve conversion and loyalty.\n\nicomm offers omnichannel capabilities that allow brands to connect with consumers at each point of the customer journey in a coordinated way across channels like email, push notifications, surveys, banners, SMS, and ecommerce apps. The platform enables automated communications tailored to each stage of the customer journey.\n\nThe platform also provides advanced data processing by synchronizing online and offline data daily to generate over 120 omnichannel KPIs. This allows for dynamic segmentation and advanced RFM models that can be applied to full-funnel campaigns. Additionally, icomm offers easy integration of APIs and webhooks to connect data and systems. The platform also includes powerful native email marketing and transactional email capabilities to engage customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f953239-be30-41a0-9eee-2adc76f1a41d.png","url":"https://www.softwareadvice.co.uk/software/516860/icomm","@type":"ListItem"},{"name":"WebEngage","position":10,"description":"WebEngage is a full-stack Customer Data Platform (CDP) and Marketing Automation Suite that simplifies and amplifies user engagement and retention for consumer tech enterprises and SMBs. The platform enables brands to drive incremental revenue from both customers and anonymous users through highly contextual, hyper-personalised campaigns across 10+ communication channels.\n\nWith WebEngage, product and marketing teams can design intuitive user lifecycle journeys and deliver timely, data-driven omnichannel engagement. The suite also provides comprehensive analytics & reporting to measure growth, campaign performance, and user behaviour effectively.\n\nTrusted by thousands of global brands across industries including E-commerce, Travel, Retail, Media & Entertainment, Gaming, BFSI & Fintech, and Healthcare, WebEngage powers personalized engagement strategies that unlock higher retention and sustainable growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f35b844-15a7-48ce-99a0-dee50b2b33f3.png","url":"https://www.softwareadvice.co.uk/software/161494/webengage","@type":"ListItem"},{"name":"Leadoo","position":11,"description":"Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information about visitors’ interests, accessed pages, online interaction, and click history in unique user profiles for future reference.\n\nLeadoo allows businesses to design and deploy a variety of bots such as InpageBot for lead generation, online sales, customer support, job interviews or event registrations, ChatBot for live customer interaction, VisualBot for conducting, polls, surveys, or voting, and CallbackBot to capture customer information. Features include advertising management, custom domains, API access, interactive dashboard, lead nurturing, and more. The solution also includes messaging functionality, which lets marketers engage with prospects via live chat and messaging applications, and handle communications across WhatsApp, Facebook Messenger or websites via a centralized portal.\n\nLeadoo provides insights into visitors' behavior and interests, competitors, and online interactions via graphs and analytics, enabling managers to identify customer needs and optimize conversation flows. It also supports integrations with various third-party applications such as Salesforce, HubSpot, Shopify, Marketo, and Mailchimp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f345a9-6125-4bfb-a078-7216abfcb538.png","url":"https://www.softwareadvice.co.uk/software/107403/leadoo","@type":"ListItem"},{"name":"Planhat","position":12,"description":"Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire customer management lifecycle, from onboarding to reviews and renewals. The task management functionality enables employees to automatically generate tasks for events and activities with details, such as description, checklist, custom tags and due dates.\n\n\nPlanhat's health score module allows staff members to analyze data across product lines, customer segments and lifecycle phases to identify risks and opportunities. Team members can centralize communication processes, assign emails, add comments and filter customer interactions, among other operations using the internal inbox. Additionally, it provides a separate customer portal, which enables professionals to collaborate and share success plans, usage reports and custom playbooks.\n\n\nPlanhat comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, including Zapier, Zendesk, Jira and Slack. It is available on monthly subscriptions and support is extended via documentation, live chat and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3232b22-4e80-4c47-8d18-baac27684e63.png","url":"https://www.softwareadvice.co.uk/software/108855/planhat","@type":"ListItem"},{"name":"ActiveTrail","position":13,"description":"ActiveTrail is a cloud-based email marketing and newsletter solution suitable for small and midsize marketing agencies. Key features include marketing automation, landing page builder, SMS marketing, online surveys and third-party integrations.\n\n\nActiveTrail’s campaign automation tool allows marketers to create personalized and visual customer journeys. The solution visualizes the logic behind the SMS or email sequence and displays the progress of marketing efforts. The autoresponder feature studies users’ behavior and triggers a chain of automated emails at set events based on the contact's previous activity.\n\n\nActiveTrail dynamically segments recipient lists into multiple categories for running targeted campaigns. With ready-to-use and customizable email templates, users can create professional emails, surveys, forms and newsletters for their audience. It also offers Restful API and web connectors to integrate with various business applications like Zapier, Salesforce, Facebook and PayPal.\n\n\nThe solution is available on a monthly subscription basis and is priced based on the number of contacts in the campaign.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ddd78ec-8b44-4c8d-8b2f-fa0ab14a718f.jpeg","url":"https://www.softwareadvice.co.uk/software/123940/activetrail","@type":"ListItem"},{"name":"LogRocket","position":14,"description":"LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.\n\nUsing LogRocket, software teams can fix user-reported issues faster, de-noise their error alerts, and see the \"why\" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times.\n\nAnd now, with the release our machine learning functionality, LogRocket Galileo, you'll automatically get alerted to the most pressing issues without having to dig.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0025d6f-fcf1-49fb-b6c4-91f2aa4be5fc.png","url":"https://www.softwareadvice.co.uk/software/346238/logrocket","@type":"ListItem"},{"name":"Netcore Customer Engagement","position":15,"description":"Netcore is a customer engagement and experience platform designed to help businesses in education, hospitality, travel, media, entertainment, eCommerce and other industries streamline marketing automation processes using machine learning and artificial intelligence technologies. \n\nManagers can create a unified client profile with information about every interaction via online and offline channels, websites, or mobile applications and metrics such as customer lifetime value (CLV), contact timeline, to-do activities, churn risk, and others. Netcore allows businesses to personalize customer experiences by defining elements on the brand website to display specific products, content, call to action (CTA), images and offers. \n\nTeams can use Netcore to create campaigns using a drag-and-drop interface and deliver contextual messages via email, app push notifications, or web messages. Pricing is available on request and support is extended via live chat, videos, documentation, email and other online measures.\n\nNetcore Cloud in partnership with The Product Folks and MixPanel, is offering a power-packed master course on Product-led Growth that walks you through the necessary steps to achieve the right Product-led Growth mindset. Grab this free course and become product-led certified today. http://bit.ly/3E7onF6","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dd12ac5-db67-4102-a271-e5ad5dba8ceb.png","url":"https://www.softwareadvice.co.uk/software/333459/netcore-cloud","@type":"ListItem"},{"name":"Engage360","position":16,"description":"Browser Push Notifications is a cloud-based platform that helps users to manage push notifications in web browsers.\n\n\nThe product features customer segmentation, which allows users to group and target visitors for marketing campaigns. Users can also customize notification messages based on information and attributes from a customer database.\n\n\nThe platform allows users to design their push notification campaigns based on pre-defined triggers and set customized triggers for customer re-targeting. For example, users can design triggers that notify visitors to a site about updated deals and discounts. Users can also design time-based push messages to retarget visitors who have not visited a website within a specified timeframe.\n\n\nBrowser Push Notifications allows users to send customers updates on the status of orders. For example, customers can receive notifications about order confirmations, order deliveries and payments. Users can also notify customers if an out-of-stock item becomes available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7785d1ea-6a27-4236-a191-124fdeef52fd.png","url":"https://www.softwareadvice.co.uk/software/35791/browser-push-notifications","@type":"ListItem"},{"name":"Meiro","position":17,"description":"Meiro is an AI-powered, composable Customer Data Platform for Private Installations on Cloud & On-Premise—built for enterprises that require full control over their customer data and infrastructure.\n\nUnlike traditional SaaS CDPs that store customer data in their own cloud environments, Meiro is deployed privately—within your infrastructure—on any major cloud platform or on-premise, anywhere in the world. This ensures your data remains compliant, secure, and exactly where it belongs: under your IT team’s control. \n\nAt the same time, Meiro unifies customer data from every touchpoint into a single, real-time view, enabling marketing teams to create personalized, cross-channel experiences that drive customer engagement and lifetime value. With built-in AI tools, marketers can predict behavior, segment audiences intelligently, and automate personalized journeys—without relying on engineering support.\n\nWith Meiro, IT teams get the control they need and marketers the agility they expect—helping both teams unlock the full value of customer data, securely and at scale.\n\nAI Functionality:\n\n- AI Agents for audience segmentation, data management, insights, and next-best-action\n- Goal-oriented optimization of campaigns\n- Bring your own key/model (Gemini, OpenAI, Mistral, Anthropic)\n- Model Context Protocol (MCP)\n- Data is not logged, used for training, or retained by the LLM provider after processing.\n\nData management functionality:\n\n- Data Collection (real-time & batch)\n- Built-in Reverse ETL\n- Supports every data schema & automates data normalization, cleaning, and enrichment.\n- 300+ Native integrations\n- Built-in Analytical data storage\n- Identity stitching (deterministic and probabilistic methods)\n- AI/ML engines\n\nMarketing automation features: \n\n- Single customer view (real-time)\n- No-code audience segmentation — Self-service for marketing teams\n- Drag-and-drop customer journey builder\n- Headless personalization API\n- Audience synchronization across advertising platforms\n- Seamless integration with MarTech stack\n- Native Mobile Push notifications channel\n- Native Email activation channel (BYO SMTP server or use Meiro’s or activate in different vendors)\n- Dynamic web content (Pop-up & embedded banners)\n- Built-in AI agents & Optimization & A/B Testing\n- Reporting & Analytics (Native & Options to integrate with your BI)\n\nDeployment options:\n\n- Private deployments across major clouds (e.g., AWS, Google Cloud, Azure) and on-premise infrastructure.\n- Managed service deployments available in over 100 countries.\n- Compliance with privacy, security, and local data residency laws.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dadfbd9e-36a4-4eff-b2d2-d568ca693426.png","url":"https://www.softwareadvice.co.uk/software/305764/meiro","@type":"ListItem"},{"name":"Piwik PRO","position":18,"description":"Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik PRO Analytics Suite ensures compliance with EU, US, Chinese, and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).\n\n\nThe platform includes Analytics, Tag Manager, Customer Data Platform, and Consent Manager. It provides solutions for web, app, product & intranet analysis, managing privacy compliance, and creating a single customer view.\n\n\nPiwik PRO’s flexible configuration and deployment (on-premise or cloud-based) make it a good fit for industries handling sensitive data such as government, healthcare, or finance as well as every company interested in ethical, privacy-friendly analytics.\n\n\nSupport and customer care are provided via email, live chat, phone or on-site.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48eb32d5-55f1-4318-a7cd-1425d36679cc.png","url":"https://www.softwareadvice.co.uk/software/105513/piwik-pro","@type":"ListItem"},{"name":"Smaply","position":19,"description":"A new era of journey management is here! Smaply helps organizations of all sizes and industries to manage their customer experience. A dedicated tool for journey management solves many pain points that occur when using whiteboard tools.\n\nBesides personas as the basis to build customer or user journey maps, Smaply also comes with state-of-the-art journey management functionalities. Build your maps in a flexible and intuitive editor, that makes it easy to cluster steps in stages, expand cards over multiple columns, add text, image, emotions and KPIs to a map, as well as opportunities, pain points and solutions. These are then reflected in the portfolio graph, which helps to keep an overview and prioritize. Metrics and KPIs are visualized besides pain points and opportunities. This support you in making informed decisions.\n\nMoreover, Journey Management functionalities include granular user roles, comments on cards, and hierarchies to keep track of the progress in your CX strategy. By being certified with ISO 27001:2022, SOC2 and by being fully GDPR compliant we are ready for enterprises that are keen on moving quickly with procurement. We also offer SSO and hosting on dedicated instances. To advance your team in the methodology of design thinking, customer experience and more, we include trainings and coaching hours in some plans. \n\nRobust realtime collaboration to conduct workshops remotely, Journey Performance indicator to monitor the performance of your maps, and exporting are some other benefits you have when using Smaply. \n\nWe offer tools and knowledge for (future) experience innovators to embed and scale customer centricity in your organization. Founded by the main author of the design and business bestsellers “This is Service Design Thinking” and ‘This is Service Design Doing’, we practice what we preach and apply service design to develop our tools together with our users.\nSmaply is made for journey mapping and journey management. It enables you to work flexibly and customize the structure of your journey maps in a flexible and user-friendly editor – simply create maps the way you want them to be.\nManage customer experience with a complete, yet simple overview of all CX projects going on in an organization and make Smaply the central, accessible, and insightful hub for all your CX endeavors. Easily evaluate and prioritize touchpoints, pain points, and opportunities.\nThe Smaply blog provides you with in-depth knowledge about customer-centered innovation.\nYou can find interviews with various experts in the field, as well as case studies, guides, and much more. There’s a wide variety to be found on the blog, ranging from trending topics in service design and customer experience, as well as tutorials, and industry-specific content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b553e2d-3533-4eda-85f4-f89f9f838682.png","url":"https://www.softwareadvice.co.uk/software/90508/smaply","@type":"ListItem"},{"name":"Pushwoosh","position":20,"description":"Maximize your conversions and customer loyalty using Pushwoosh's customer engagement software! Utilize data, behavior, and RFM criteria to focus on specific user segments. Deliver customized automated messages to every user of your app or website. Streamline your communication across multiple channels throughout the entire customer lifecycle. Monitor your performance using up-to-date analytics and enhance your effectiveness with Pushwoosh's easy-to-use and value-for-money solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd547ef9-7f91-411f-85a0-c4b2f497c74a.png","url":"https://www.softwareadvice.co.uk/software/84297/pushwoosh","@type":"ListItem"},{"name":"XEBO.ai","position":21,"description":"XEBO.ai platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions.\n\nXEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. S2C can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows users to collect feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9247d130-660c-4df9-ad18-e2f6aa775477.png","url":"https://www.softwareadvice.co.uk/software/337164/survey2connnect","@type":"ListItem"},{"name":"MikMak","position":22,"description":"MikMak, a SPINS company, provides real-time commerce intelligence and orchestration software to help brands grow in real-time. Operating in 100+ countries with 8,000+ media and retailer partners worldwide, the MikMak Platform empowers multichannel brands to quickly understand what is working, take immediate action, and plan and optimize for the future.\n\nEnable Commerce Everywhere with MikMak Commerce: Build seamless paths to checkout from any retailer across your entire media mix, leveraging AI for inventory accuracy\n\nMeasure the Omnichannel Outcome with MikMak Insights: Proprietary AI synthesizes complex data into actionable recommendations, revealing retailer sales impact, consumer behavior, and more\n\nPlan and Optimize Future Outcomes with MikMak Aura: Connect full-funnel media spend to incremental retailer sales performance, providing real-time AI-powered intelligence to drive smarter, more profitable growth","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e83ad15e-385d-4008-8761-eac1924bd94e.png","url":"https://www.softwareadvice.co.uk/software/331360/mikmak","@type":"ListItem"},{"name":"Zoho PageSense","position":23,"description":"Zoho PageSense is a web-based conversion optimization and personalization solution designed to help businesses across various industry verticals measure key website metrics, understand online behaviour and provide visitors with a personalized website experience. Key features include audience targeting, behaviour tracking, campaign segmentation, visitor tracking, personalization, visual analytics and engagement tracking.\n\nTeams using Zoho PageSense can add goals and build conversion funnels to gain insights into the pages that cause significant dropoff. The platform enables users to identify parts of websites that instantly grab visitors' attention using heatmaps. Managers can use session recordings to view video playback of visitor interaction with their websites in real-time. Additionally, the application allows users to optimize websites through AB testing to increase conversions. \n\nZoho PageSense lets supervisors create and run in-app and on-site polls to collect visitor and customer feedback. It is available for monthly and annual subscriptions. We offer support via live chat, knowledge base and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/97144dca-d0e2-4fc5-9dce-8d2b75965100.png","url":"https://www.softwareadvice.co.uk/software/434317/zoho-pagesense","@type":"ListItem"},{"name":"Selligent","position":24,"description":"Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing campaigns via email, text message, social networks, websites and through customer care channels. The solution serves businesses of all sizes across the retail, entertainment, media, hospitality and financial sectors.\n\nKey capabilities include contextual personalization, behavioral targeting, campaign management tools and response analysis. The multi-channel consumer profile feature allows marketers to capture customer details from different platforms and build centralized client profiles for targeted marketing campaigns.\n\nSelligent's email marketing tool is equipped with content authoring, batch processing, a survey builder and deliverability monitoring tools. Marketers can also send promotional messages via SMS and in-app push notifications. The social campaigning feature allows marketers to promote campaigns and engage with customers through social media platforms like Facebook, Twitter and Pinterest.\n\nSupport is offered via email and over the phone. Pricing is per year.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63b52ba6-1631-426c-a84b-669119ce083a.jpeg","url":"https://www.softwareadvice.co.uk/software/155125/selligent","@type":"ListItem"},{"name":"Vistaly","position":25,"description":"Vistaly is a cloud-based application designed for business use, providing a platform to create connections between business metrics and opportunities on a visual map. Vistaly integrates data from other sources to enable users to examine and prioritize opportunities based on evidence. It also includes sharing capabilities for teams to discuss opportunities and align their efforts.\n\nThe application includes functionalities for tracking metrics and goals while linking everyday tasks to them through a visual mapping interface. \n\nVistaly also offers tools to simplify complex strategic planning. Its smart tree editor organizes ideas and priorities using visualization techniques beyond the basic document-based organization. The application also facilitates data transformation from the workspace into a structured roadmap, categorized into 'now,' 'next,' and 'later' stages, streamlining the process of maintaining and updating roadmaps.\n\nKey Features:\n\n- Discovery Tools: Facilitates the prioritization of customer and business opportunities, encouraging sharing and collaboration.\n\n- Metrics and Goals Tracking: Provides capabilities for tracking goals and metrics, aiding in the alignment and focus of discovery and delivery tasks.\n\n- Smart Tree Editor: Offers a structured approach to prioritizing business and customer opportunities.\n\n- Outcome Roadmap: Automatically updates the workspace view into a segmented roadmap with a consistent format across all teams.\n\n- Live & Ansycnrous Collaboration: Supports asynchronous collaboration with workflows to keep teams engaged in remote environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7895e410-11d9-4123-b0a8-eb8aad8973da.png","url":"https://www.softwareadvice.co.uk/software/437625/vistaly","@type":"ListItem"}],"numberOfItems":25}
</script>