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description: Page 8 - Discover the best Help Desk Software for Schools for your organisation. Compare top Help Desk Software for Schools tools with customer reviews, pricing and free demos.
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title: Page 8 - Best Help Desk Software for Schools - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](https://www.softwareadvice.co.uk/directory/3857/schools/software) > [Page 8](https://www.softwareadvice.co.uk/directory/3857/schools/software?page=8)

# Help Desk Software for Schools

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## Products

1. [VIZOR IT Asset Management](https://www.softwareadvice.co.uk/software/21274/vizor-complete) — 4.5/5 (2 reviews) — VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manag...
2. [Ivinex CRM](https://www.softwareadvice.co.uk/software/4211/ivinex) — 4.5/5 (2 reviews) — Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom w...
3. [Richdesk](https://www.softwareadvice.co.uk/software/27576/richmond-servicedesk) — 4.5/5 (2 reviews) — Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and...
4. [Business Manager Enterprise (BME)](https://www.softwareadvice.co.uk/software/407844/businessman) — 4.5/5 (2 reviews) — Business Manager Enterprise is a comprehensive Business Management System (BMS) It encompasses all of the business ma...
5. [SAP Service Cloud](https://www.softwareadvice.co.uk/software/184678/sap-service-cloud) — 4.5/5 (2 reviews) — SAP Service Cloud Portfolio is a cloud-based customer relationship management solution that helps small and mid-size ...
6. [OrangeCRM](https://www.softwareadvice.co.uk/software/6384/orangecrm) — 5.0/5 (1 reviews) — OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. ...
7. [Brand Embassy](https://www.softwareadvice.co.uk/software/14836/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
8. [Wolken ServiceDesk](https://www.softwareadvice.co.uk/software/78036/wolken-service-desk) — 4.0/5 (1 reviews) — Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifec...
9. [Everest](https://www.softwareadvice.co.uk/software/188683/everest) — 5.0/5 (1 reviews) — Lynk is a cloud-based customer support and complaint management solution that caters to mid-size and large organizati...
10. [Web+Center](https://www.softwareadvice.co.uk/software/2084/web-center) — 5.0/5 (1 reviews) — Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. T...
11. [Flexera SaaS Manager](https://www.softwareadvice.co.uk/software/84066/flexera) — 4.0/5 (1 reviews) — Flexera SaaS Manager is a software-as-a-service (SaaS) management tool that helps organizations manage, optimize, and...
12. [Second CRM](https://www.softwareadvice.co.uk/software/18564/second-crm) (0 reviews) — Second CRM offers a contact database with sales and marketing capabilities built for small to midsize businesses. It ...
13. [MetaCaseDesk](https://www.softwareadvice.co.uk/software/29369/metacasedesk) (0 reviews) — MetaCaseDesk is a helpdesk management solution that can be deployed either in the cloud or on-premise. The solution c...
14. [ThinkOwl](https://www.softwareadvice.co.uk/software/56862/thinkowl) (0 reviews) — ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features ...

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Users can assign assets to new employees and recover from them when they leave. Vizor can also be installed locally as an on-premise application and is available on a pay-as-you-go pricing model. The solution offers seamless integration with Microsoft System Center infrastructure (SCCM).\n\n\nSupport is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.softwareadvice.co.uk/software/21274/vizor-complete","@type":"ListItem"},{"name":"Ivinex CRM","position":2,"description":"Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, field service management, call center, inventory tracking and a workflow engine. 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Users can make changes to configurations, features and options through a graphical user interface. Furthermore, the solution is designed so that all customizations remain in place even when the software is updated.\n\n\nRichmond ServiceDesk includes a self-service application that allows end users to access a select library of online self-help resources. It also features reporting and analytics dashboards, customizable alerts and stakeholder notifications.\n\n\nRichmond ServiceDesk is available on a monthly subscription basis that includes support via phone, email and through an online self-service portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25593ea6-d436-48be-b024-4045465e26d4.png","url":"https://www.softwareadvice.co.uk/software/27576/richmond-servicedesk","@type":"ListItem"},{"name":"Business Manager Enterprise (BME)","position":4,"description":"Business Manager Enterprise is a comprehensive Business Management System (BMS)\nIt encompasses all of the business management functions you would expect to find, such as CRM, ERP, MRP, Sales, and Supply Chain, including Warehouse Management, Project Management, Human Resources, and Accounting, plus many additional features not included in other business management software.\n\nBME builds upon the award-winning BusinessMan Enterprise, which was developed more than 30 years ago. BME utilizes the latest web technologies to give you the performance, flexibility, and rich feature set you need, whilst providing access from all platforms supporting a modern web browser.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7b251b78-1ede-4498-9d6e-46ff4cf2b542.png","url":"https://www.softwareadvice.co.uk/software/407844/businessman","@type":"ListItem"},{"name":"SAP Service Cloud","position":5,"description":"SAP Service Cloud Portfolio is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage the sales pipeline, customers and marketing operations.\n\n\nSAP Service Cloud Portfolio features built-in sales automation, marketing automation, customer support, help desk and channel management capabilities. The solution can also be deployed on-premise.\n\n\nThe sales module helps organizations acquire and retain new business by effectively managing the sales pipeline. The marketing module is designed to develop, execute and manage effective marketing campaigns, and to score and nurture leads. The service module aids organizations in improving client satisfaction and retention rates by providing superior levels of customer support. Other modules include channel management, interaction center, web channel, and business communications management.\n\n\nSAP Service Cloud Portfolio offers support through an online knowledge base, support portal and via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16115e8a-2d16-4063-a343-29f8e6718eb6.png","url":"https://www.softwareadvice.co.uk/software/184678/sap-service-cloud","@type":"ListItem"},{"name":"OrangeCRM","position":6,"description":"OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. It is equipped to serve all levels of businesses, from small startups to multinational organizations. Key features include customer care, budget management, email marketing, fraud protection and more.\n\n\nOrangeCRM aims to integrate all customer information into a singular desktop view. Multiple customer service functions are available, including modification of customer records, payment methods, refund application and more. Merchanting needs are met through features like automatic address verification, batch transactions and compliance with PCI standards.\n\n\nIn addition, it offers fulfillment management, email tracking, helpdesk service and business analytics features. The solution is suitable for a wide range of industries such as advertising, education, media, real estate, transportation and more. An API allows users to connect OrangeCRM with a variety of business applications, including CRM, payment service, banking gateways, phone systems and shippers.\n\n\nThe solution is available on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1a0b300-1c1a-4551-a0a3-77d4e3b90077.png","url":"https://www.softwareadvice.co.uk/software/6384/orangecrm","@type":"ListItem"},{"name":"Brand Embassy","position":7,"description":"Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comment requiring attention.\n\n\nBrand Embassy is a full-featured customer support platform with all of the back-end functionality that support teams need to solve issues collaboratively. Team members can collaborate in real time, by messaging other members or departments and by attaching notes to specific cases, issues and clients.\n\n\nBrand Embassy’s knowledge base application helps employees find the most frequently used support documents and shows standardized answers to common support questions.\n\n\nBrand Embassy’s analytics and reporting features show which channels have the most activity, and what topics are most common on each of them. It is priced per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.softwareadvice.co.uk/software/14836/brand-embassy","@type":"ListItem"},{"name":"Wolken ServiceDesk","position":8,"description":"Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from receiving change requests to managing incidents. It comes with a self-service portal that allows customers, employees and vendors to raise service requests and automatically route the generated tickets to appropriate agents.\n\n\nWolken Service Desk's configuration management database (CMDB) enables businesses to maintain an audit trail by classifying/tracking changes across configuration item attributes. The service knowledge management system lets users create and update a knowledge repository for customers or internal use, ensuring instant query resolution and collaboration across all verticals. Additionally, administrators can classify and group tickets based on impacts, urgencies and priorities, facilitating workflow efficiency.\n\n\nWolken Service Desk facilitates integration with several third-party solutions such as Incorta, Workday, Liferay and more. Pricing is available on request and support is extended via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75522166-1e76-4b7a-ad59-661113f13eb6.png","url":"https://www.softwareadvice.co.uk/software/78036/wolken-service-desk","@type":"ListItem"},{"name":"Everest","position":9,"description":"Lynk is a cloud-based customer support and complaint management solution that caters to mid-size and large organizations across various industries. It is also available for on-premise deployment.\n\n\nEverest receives customer complaints and queries via various channels that include email, phone, a company’s website, mobile app and remote call centers. Individual cases can be located by searching Everest with a variety of criteria including date of first contact, current resolution status or customer account number.\n\n\nThe solution also allows for a high degree of process automation, and can be configured to send emails or other notifications based on predetermined triggers. It provides users charting and reporting options, integrated analysis for managing business processes and custom dashboard for specific information.\n\n\nEverest 7 provides support via phone and email during business hours on weekdays.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0cee20b0-f677-4a4f-90c5-3305ab4ba631.png","url":"https://www.softwareadvice.co.uk/software/188683/everest","@type":"ListItem"},{"name":"Web+Center","position":10,"description":"Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. 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It features lead generation functionality that allows users to consolidate leads from email, website forms and social networks, as well as create filters to segment and qualify leads.\n\n\nUsers can track and monitor prospect activities and set alerts that engage sales reps when prospects signal interest in a product or service. Users can also create personalized email templates that can then be sent to contacts from directly within the CRM system.\n\n\nWith Second CRM, users can plan and set sales targets and filter them based on territories, products, sales rep or sales teams. They can also measure the effectiveness of marketing campaigns, discover where prospects are getting stuck in the sales funnel, calculate cost per lead and tie closed deals back to the original campaign.\n\n\nThe system also has options for creating custom dashboards and charting real-time data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027658a2-451d-4dfb-a715-5862f164e0b6.png","url":"https://www.softwareadvice.co.uk/software/18564/second-crm","@type":"ListItem"},{"name":"MetaCaseDesk","position":13,"description":"MetaCaseDesk is a helpdesk management solution that can be deployed either in the cloud or on-premise. The solution caters to small and midsize businesses across multiple industries. It allows users to offer support through a ticket-based portal.\n\n\nMetaCaseDesk allows customers to submit tickets through multiple channels. Users can manage support within a dedicated portal with administrative permissions on the backend. Customers can also access the portal to generate or review tickets.\n\n\nAdditional features include report generation, multiple business unit management and automatic ticket management. Users receive personal training sessions and ongoing technical support to resolve critical systematic issues. The solution supports authentication modes such as active directory (AD), cross-domain authentication, custom login/ password and web services for users. It allows users to view tickets without logging into the system\n\n\nThe solution can be purchased either on a per server basis or on a per user per month basis. Support is offered via an online forum and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8877790e-cfc4-4552-a3c6-08c9fe3eeb03.png","url":"https://www.softwareadvice.co.uk/software/29369/metacasedesk","@type":"ListItem"},{"name":"ThinkOwl","position":14,"description":"ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement.\n\nThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.\n\nNo more backlogs. Just smart, intuitive customer support that evolves with every conversation. With ThinkOwl software suite, you can:\n\n🔸 Streamline issue resolution with case/ticket management\n🔸 Enable self-service options with an intuitive Self-Service Portal\n🔸 Gain deep insights into performance with Advanced Analytics\n🔸 Capture customer feedback effectively with Customer Surveys\n🔸 Offer seamless multilingual support, thanks to AI translation\n🔸 Automate repetitive tasks effortlessly with robotic process automation\n🔸 Empower agents with intelligent suggestions for the best responses\n🔸 Engage customers instantly with real-time conversation AI bots\n🔸 Provide hands-free support with AI-powered voicebots\n🔸 Understand customer emotions with sentiment analytics\n\nThinkOwl offers monthly and annual subscriptions which include support via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32b4a836-d2fc-4d44-8dcc-cdc3f82d2a2e.png","url":"https://www.softwareadvice.co.uk/software/56862/thinkowl","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/3857/schools/software?page=8#itemlist","numberOfItems":14}
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