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title: Page 2 - Best Manufacturing CRM Software - 2026 Reviews, Pricing & Demos
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# Manufacturing CRM Software

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## Products

1. [Salesforce Marketing Cloud](https://www.softwareadvice.co.uk/software/22998/salesforce-socialcrm) — 4.2/5 (526 reviews) — Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across...
2. [Agile CRM](https://www.softwareadvice.co.uk/software/6827/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....
3. [SysAid](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
4. [Thryv](https://www.softwareadvice.co.uk/software/66581/thryv) — 4.2/5 (505 reviews) — Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smart...
5. [HubSpot Sales Hub](https://www.softwareadvice.co.uk/software/21946/hubspot-sales-hub) — 4.5/5 (497 reviews) — Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement to...
6. [noCRM](https://www.softwareadvice.co.uk/software/29741/you-dont-need-a-crm) — 4.6/5 (489 reviews) — Turning sales actions into connections. noCRM helps salespeople focus on selling, not reporting. Capture leads anywhe...
7. [Five9](https://www.softwareadvice.co.uk/software/20063/five9) — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
8. [Spotler CRM](https://www.softwareadvice.co.uk/software/5776/really-simple-systems) — 4.4/5 (453 reviews) — Spotler CRM is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for l...
9. [monday CRM](https://www.softwareadvice.co.uk/software/348745/monday-sales-crm) — 4.7/5 (453 reviews) — monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of indust...
10. [Campaigner](https://www.softwareadvice.co.uk/software/365610/campaigner) — 3.9/5 (428 reviews) — Campaigner is a cloud-based email marketing solution that caters to small and midsize businesses across various indus...
11. [SugarCRM](https://www.softwareadvice.co.uk/software/21128/sugarcrm) — 3.8/5 (410 reviews) — SugarCRM is a Customer Relationship Management (CRM) platform, expertly crafted to enhance interactions with prospect...
12. [Maximizer CRM](https://www.softwareadvice.co.uk/software/24987/maximizer-wealth-management) — 4.1/5 (366 reviews) — Maximizer CRM is a customer relationship management solution specifically designed for sales. With Maximizer's analyt...
13. [Daylite for Mac](https://www.softwareadvice.co.uk/software/187009/daylite-for-mac) — 4.6/5 (361 reviews) — Running a service-based business means balancing clients, projects, and relationships while still finding time to gro...
14. [Vtiger CRM](https://www.softwareadvice.co.uk/software/3087/vtiger) — 4.3/5 (336 reviews) — Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used acros...
15. [Quickbase](https://www.softwareadvice.co.uk/software/100934/quick-base) — 4.4/5 (327 reviews) — Quickbase is a work management and application platform designed to help organizations centralize and manage complex ...
16. [Alchemer](https://www.softwareadvice.co.uk/software/90244/surveygizmo) — 4.5/5 (319 reviews) — Alchemer is an online survey software designed to help organizations gather and analyze customer feedback. It is used...
17. [Document360](https://www.softwareadvice.co.uk/software/96197/document360) — 4.7/5 (290 reviews) — Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. ...
18. [Front](https://www.softwareadvice.co.uk/software/44733/front) — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
19. [The Mortgage Office](https://www.softwareadvice.co.uk/software/84138/the-mortgage-office) — 4.8/5 (285 reviews) — The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, paymen...
20. [Genesys Cloud CX](https://www.softwareadvice.co.uk/software/323407/pureconnect) — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
21. [Act-On](https://www.softwareadvice.co.uk/software/25651/act-on) — 4.3/5 (258 reviews) — Established in 2008, Act-On is a comprehensive marketing automation tool designed to offer a complete suite of applic...
22. [Yonyx](https://www.softwareadvice.co.uk/software/93908/yonyx) — 4.7/5 (256 reviews) — Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage inter...
23. [Bloomfire](https://www.softwareadvice.co.uk/software/127546/bloomfire) — 4.4/5 (254 reviews) — Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects e...
24. [SAP Customer Experience](https://www.softwareadvice.co.uk/software/416356/sap-customer-experience) — 4.3/5 (245 reviews) — SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size busi...
25. [Claritysoft CRM](https://www.softwareadvice.co.uk/software/9707/claritysoft) — 4.5/5 (243 reviews) — Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterpris...

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## Related Categories

- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)
- [Sales Tracking Software](https://www.softwareadvice.co.uk/directory/3590/sales-tracking/software)
- [Manufacturing Software](https://www.softwareadvice.co.uk/directory/4704/manufacturing/software)

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Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Thryv","position":4,"description":"Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform.\n\nNow including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals.\n\nFrom getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bf58f2b-b4ec-4979-ba15-b76d49101c8d.png","url":"https://www.softwareadvice.co.uk/software/66581/thryv","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":5,"description":"Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Optimize your sales process with HubSpot CRM. Achieve total visibility with sales analytics and reporting. Streamline your outreach with sales engagement tools. Close more deals faster with configure-price-quote (CPQ) functionality. Sales Hub is built on the HubSpot Growth Platform, where you can bring your customer data, tools, and teams together in one central system of record. You can connect the tools you use with Sales Hub with over 500 apps in the HubSpot App Marketplace, APIs, and solutions partners.\n\n\nSales Hub is made for growing teams and offers four editions to help those looking to get started or who are growing rapidly. Get started with Sales Hub Free, Sales Hub Starter, Sales Hub Professional, or Sales Hub Enterprise. You shouldn’t have to outgrow your CRM -- HubSpot has got you covered every step of the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png","url":"https://www.softwareadvice.co.uk/software/21946/hubspot-sales-hub","@type":"ListItem"},{"name":"noCRM","position":6,"description":"Turning sales actions into connections. \nnoCRM helps salespeople focus on selling, not reporting. Capture leads anywhere, cut admin, and close more deals.\n\nBuilt for people who actually sell, noCRM is an action-driven lead management tool that keeps you focused on real opportunities. Whether you’re a solopreneur, growing a sales team, or running a high-performance outbound operation, noCRM helps you capture leads from any source, follow up consistently, advance deals with clarity, and close faster.\n\nWhy salespeople love noCRM:\n⚡ Action-driven: stay focus on what matters the most: turning leads into deals.\n👥 Flexible: built for solo sellers, scaling teams, or outbound telesales crews.\n🚀 Easy: quick to set up, simple to adopt, and ready to grow with you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c97361cd-eb00-4d1e-8827-dc63dcca5432.png","url":"https://www.softwareadvice.co.uk/software/29741/you-dont-need-a-crm","@type":"ListItem"},{"name":"Five9","position":7,"description":"Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. \n\n\nPowered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. \n\n\nThe AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.uk/software/20063/five9","@type":"ListItem"},{"name":"Spotler CRM","position":8,"description":"Spotler CRM is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.\n\nOur CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business. \n\nOur customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.\n\nOur integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7808050-a1b8-404c-88c8-7b4e7637f55e.png","url":"https://www.softwareadvice.co.uk/software/5776/really-simple-systems","@type":"ListItem"},{"name":"monday CRM","position":9,"description":"monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services.\n\nThe platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously.\n\nmonday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89099d96-d149-4414-ae0d-25607ca4cd8a.png","url":"https://www.softwareadvice.co.uk/software/348745/monday-sales-crm","@type":"ListItem"},{"name":"Campaigner","position":10,"description":"Campaigner is a cloud-based email marketing solution that caters to small and midsize businesses across various industry verticals. 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Renowned for its cost-effectiveness, this potent solution enables users to reduce the total cost of ownership by up to 32% according to Nucleus Research*, all the while providing contemporary features that align with evolving needs.\n\nThe platform offers intuitive dashboards, comprehensive reports, self-guided selling best practices, AI-powered insights, and an easy-to-use mobile CRM app, among others. It also boasts a high level of customisation and integration capabilities, thanks to its bidirectional API, which allows for seamless data synchronisation between SugarCRM and other business-critical systems.\n\nWith its user-friendly interface coupled with its renowned superior customer support, SugarCRM aids in improving user adoption and increasing win rates, customer satisfaction, and engagement.\n\nSugarCRM is an optimal choice for all customer-facing roles, from marketing, sales, and customer success teams of medium and large enterprises. It's not just a standalone CRM solution; it's a CRM platform that can be fully integrated into your business ecosystem, providing a highly customised and efficient solution for managing customer relationships, optimising every interaction across the customer journey.\n\nDifferentiators: SugarCRM investment includes:\n\n- Core Support - EU, NA, APAC\n- Dedicated Customer Success Manager\n- Unlimited modules / fields\n- Unlimited API calls\n- Unlimited workflows\n- Product enhancements / upgrades x 4 per year\n- Product support 12/5\n- Embedded AI\n- Database Backups\n- Mobile Access\n- 2 x Sandboxes\n- 60GB data storage + 1GB per user\n- NO HIDDEN COSTS = PREDICTABLE TOTAL COST OF OWNERSHIP (TCO)\n- SugarCloud leverages the power of AWS in different parts of the world. Customers have the liberty to select their preferred region for data storage, ensuring that the data remains confined to that specific region. The options include:\nAustralia - Sydney\nCanada - Montreal\nGermany - Frankfurt\nSingapore\nUnited Kingdom - London\nUnited States - Portland, Oregon\n\nFor additional information, visit: https://www.sugarcrm.com/why-sugar/trust/security/\n\n\n\n\n\n*Nucleus Report: In examining the experiences of Sugar users, Nucleus Research found that compared to other CRM solutions, Sugar users can lower total cost of ownership by up to 32% whilst delivering similar functionality. https://www.sugarcrm.com/resources/nucleus-research-anatomy-of-a-decision-sugarcrm-vs-salesforce/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c57b7934-17ff-434d-a9f8-3e29cc6d9163.png","url":"https://www.softwareadvice.co.uk/software/21128/sugarcrm","@type":"ListItem"},{"name":"Maximizer CRM","position":12,"description":"Maximizer CRM is a customer relationship management solution specifically designed for sales. With Maximizer's analytics and insights, teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center. \n\nMaximizer's CRM solution consolidates all account information in a single, easily accessible location. Experience the seamless integration capabilities and complete customization options that Maximizer offers, guaranteeing a smooth transition without disrupting your workflow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/62f02345-3554-401c-8a79-90f2dc8edac2.png","url":"https://www.softwareadvice.co.uk/software/24987/maximizer-wealth-management","@type":"ListItem"},{"name":"Daylite for Mac","position":13,"description":"Running a service-based business means balancing clients, projects, and relationships while still finding time to grow. Too often, that work is scattered across multiple apps, emails buried in inboxes, follow-ups forgotten, projects delayed, and important details lost. The result is wasted time, inefficiency, and stress.\n\nDaylite is the all-in-one app designed to help service-based businesses manage the entire client lifecycle in one place. From first contact to repeat and referral business, Daylite connects every step so you can deliver exceptional service without losing time to disconnected tools.\n\nWho Daylite is for\nDaylite is built for service-based businesses where time and trust are the product. Consultants, coaches, lawyers, real estate professionals, financial planners, and other professionals use Daylite to manage clients, new client opportunities, projects, tasks, notes, and email in one system designed for Apple users. Whether you’re a solo professional or leading a team, Daylite helps you stay organized, efficient, and focused on your clients.\n\nWhy Daylite is different\nUnlike generic CRMs, Daylite integrates email directly into your workflow. Mail in Daylite turns messages into action by linking them to clients, new client opportunities, or projects, and by allowing you to create tasks, appointments, or even new client opportunities right from your inbox. Your inbox is no longer where work gets stuck, it becomes the place where work moves forward.\n\nDaylite is also built specifically for the Apple ecosystem, with native apps for Mac, iPhone, and iPad. It works seamlessly offline, syncing automatically when you’re back online, so you can rely on it wherever you are.\n\nCollaboration and visibility\nDaylite helps teams stay aligned by sharing calendars, delegating tasks, and tracking progress. Business owners gain visibility into workloads and upcoming deadlines, while individuals stay accountable and focused. For solo professionals, it provides the same clarity and organization without the need for extra staff.\n\nSecurity and trust\nWe know your client data is sensitive. Daylite is ISO 27001 certified, uses secure cloud sync, and provides flexible permission controls so you decide who sees what. You can feel confident that your business and your client relationships are protected.\n\nCustomer service that puts fit first\nAt Marketcircle, we know that choosing software isn’t just about features it’s about finding the right fit for your business. That’s why we put so much effort into helping every customer succeed. We also recognize that effort is best spent on businesses that will truly benefit from Daylite.\n\nOur approach saves everyone time and money: you avoid investing in a tool that won’t serve you well, and we focus our resources on customers who can get the most out of Daylite. To make that decision easier, our team is available for calls to talk through your goals and challenges and to see if Daylite is the right match. If it is, we’ll guide you through getting started with personalized onboarding, one-on-one support, and a library of educational resources. If it isn’t, you’ll walk away knowing sooner rather than later with no wasted effort on either side.\n\nThe outcome\nDaylite helps you run your service-based business more efficiently, so you get time back to focus on what matters most, like working with more clients, delivering great service, and growing your business with confidence. With everything connected, clients, new client opportunities, projects, tasks, notes, and email, you’ll avoid missed opportunities, streamline your workflows, and gain clear visibility into the bigger picture. That means fewer things slipping through the cracks and more confidence in how you operate your business every day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca07dfe8-c3e9-49db-8ee8-c8a73118c04b.png","url":"https://www.softwareadvice.co.uk/software/187009/daylite-for-mac","@type":"ListItem"},{"name":"Vtiger CRM","position":14,"description":"Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support.\n\n\nKey features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management.\n\n\nAll customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ab4c8c-3d3a-4e31-ad20-a1a2ce6a17b3.png","url":"https://www.softwareadvice.co.uk/software/3087/vtiger","@type":"ListItem"},{"name":"Quickbase","position":15,"description":"Quickbase is a work management and application platform designed to help organizations centralize and manage complex projects and processes. It is used across industries such as construction, manufacturing, government, and solar to coordinate workflows and stakeholders. The platform addresses challenges in project management, resource allocation, field service coordination, compliance tracking, and workflow automation.\n\nIt features a low-code development environment that allows users to create custom applications without requiring traditional coding skills. Quickbase includes automation tools to reduce manual tasks, mobile applications for field and remote work, and administrative controls for governance and security. It also provides analytics tools for data visualization and extensions for additional functionality. An artificial intelligence assistant, Quincy, is available to answer system-related questions.\n\nThe platform’s architecture supports various use cases, enabling organizations to manage projects, optimize resources, automate workflows, and coordinate field operations. It includes pre-built applications for tasks such as contract management, compliance management, and hazard identification. Quickbase offers real-time visibility into operations, helping teams track progress, manage budgets and equipment, and maintain communication between office and field personnel.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0157b8b-f072-4509-bd88-9963aa9b3fdf.jpeg","url":"https://www.softwareadvice.co.uk/software/100934/quick-base","@type":"ListItem"},{"name":"Alchemer","position":16,"description":"Alchemer is an online survey software designed to help organizations gather and analyze customer feedback. It is used across various industries such as government, education, non-profit, financial services, food and beverage, retail, software, and hospitality. The platform supports efforts in areas such as customer experience, market research, and employee engagement.\n\nThe software includes tools for creating surveys and collecting feedback through channels such as websites, apps, and third-party platforms. It incorporates AI technology to analyze text-based feedback and provides dashboards tailored to specific roles within an organization. Workflow automation features are included to streamline responses to customer needs.\n\nAlchemer supports business functions such as customer experience management, digital experience optimization, market research, product management, and employee experience programs. It is designed to help organizations create surveys, reach diverse audiences, and analyze feedback efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.softwareadvice.co.uk/software/90244/surveygizmo","@type":"ListItem"},{"name":"Document360","position":17,"description":"Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you’re building public help centres, private internal wikis, SOPs, user manuals, API documentation or product playbooks.\n\nWho It’s For:\n\nBy Role: Customer support teams deflect tickets, technical writers publish faster, product managers align teams and engineers document APIs and workflows effortlessly.\n\nBy Industry: SaaS, IT & consulting, finance, healthcare, education, and manufacturing\n\nKey Capabilities:\n\nAI Writing Agent: Instantly turn text, video, or prompts into structured, ready-to-publish documentation.\n\nAI Search: ChatGPT-style assistant that delivers precise, context-aware answers from your docs.\n\nSEO Automation: Auto-generate titles, tags and glossaries to improve content discoverability.\n\nPowerful Editors: Markdown for speed and WYSIWYG for rich visuals both with real-time previews and drag-and-drop media.\n\nStep-by-Step Guides: Auto-capture on-screen actions to create interactive guides; edit steps and customize highlights in seconds.\n\nCategory Manager: Organize and restructure content effortlessly with drag-and-drop control.\n\nInteractive Demos & Video: Record screens, add videos and embed guided walkthroughs directly into articles.\n\nCustom Workflows: Set review stages, owners and deadlines to fit your documentation process.\n\nPro Analytics: Measure performance, engagement, search trends, feedback and ticket deflection.\n\nBrand Customization: Tailor portal design, layout and color themes to your brand.\n\nSecurity: SOC 2 and GDPR-aligned with SSO, JWT, SAML and IP restriction\n\nLocalization: Supports 50+ languages","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77b19820-4aad-4900-9b31-63045d39b2d4.png","url":"https://www.softwareadvice.co.uk/software/96197/document360","@type":"ListItem"},{"name":"Front","position":18,"description":"Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. \n\nWith Front, teams can centralize messages across channels, route them to the right person and unlock visibility and insights across all of their customer operations. Additionally, it drives operational efficiency that prevents churn, improves retention and propels customer growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.co.uk/software/44733/front","@type":"ListItem"},{"name":"The Mortgage Office","position":19,"description":"The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processing, document storage, workflow automation and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to hard-money lenders, loan servicers, note servicers, cities, municipalities, banks, credit unions and private lenders.\n\n\nThe Mortgage Office features loan tracking, which allows users to track loan charges, interests and advances. Users can also assign multiple funding sources for loans and send automated emails for borrower bills and statements.\n\n\nThe Mortgage Office features adjustable rate mortgage (ARM) tools, complies with the Real Estate Settlement Procedures Act (RESPA) and offers QuickBooks integration. This integration allows users to automatically export data and prepare accounting reports such as accounts payable, accounts receivable and bank reconciliation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd596411-b3be-4635-b634-137a429e56d6.png","url":"https://www.softwareadvice.co.uk/software/84138/the-mortgage-office","@type":"ListItem"},{"name":"Genesys Cloud CX","position":20,"description":"Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the call center. Genesys Cloud CX is trusted by various small, medium and large enterprises and recognized as an industry leader across the globe.\n\nWith pervasive automation, businesses can take the right action at the right time to create the best outcome. \n\nWith Genesys Cloud CX, organizations can give their employees the information they need in one application built to engage employees and enhance the team’s performance. Use Genesys Cloud CX as an all-in-one application, easily add various packaged integrations, or customize the platform as per the requirements. It deploys in days and continually innovates with upgrades each week. Additionally, with real-time dashboards and up-to-the-second analytics, Genesys Cloud CX provides the insights required to run your business—no matter where the agents are located.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.co.uk/software/323407/pureconnect","@type":"ListItem"},{"name":"Act-On","position":21,"description":"Established in 2008, Act-On is a comprehensive marketing automation tool designed to offer a complete suite of applications, including email marketing, website visitor tracking, lead management, social media management, reporting and analytics, as well as integrations with webinar and event planning.\n\n\nWith Act-On's email marketing, businesses can segment their customers into a variety of categories, allowing marketers to focus on a particular target market within that email group. The software offers core website tracking feature, which gives complete visibility into the types of customers that are visiting their site as well as their activities and the time spent on different contents while they are on the website.\n\n\nAct-On offers tools to build and optimize campaigns, generate leads, score and prioritize prospects, among others. The solution is capable of integrating with almost any leading CRM available in the market. Act-On is ideal for small marketing teams needing a marketing automation tool with minimal IT involvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23dfe65b-2b51-478a-b9f1-19cd45c355d6.png","url":"https://www.softwareadvice.co.uk/software/25651/act-on","@type":"ListItem"},{"name":"Yonyx","position":22,"description":"Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platform includes decision trees, which enable organizations to design and visualize customer interactions using multimedia flowcharts.\n\n\nYonyx enables authors to design custom guides for agents using images, hyperlinks, videos, data sorting, and other attributes to streamline customer service operations. It offers various features such as automated guide authoring, user defined commands embedded in guidance steps, analytics, integration with CRM systems and more. Additionally, administrators can invite users, provide role-based permissions, and update tags to facilitate search functionality.\n\n\nYonyx lets managers gain insights into account usage, incidents, author/user activities, compliance and other metrics via reports and analytics. It supports integration with various third-party applications using REST and JavaScript APIs. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.softwareadvice.co.uk/software/93908/yonyx","@type":"ListItem"},{"name":"Bloomfire","position":23,"description":"Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. \n\nBloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. \n\nWith a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2409452f-f3d3-4c97-889d-721ef53006b7.png","url":"https://www.softwareadvice.co.uk/software/127546/bloomfire","@type":"ListItem"},{"name":"SAP Customer Experience","position":24,"description":"SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage the sales pipeline, customers and marketing operations.\n\n\nSAP Customer Experience features built-in sales automation, marketing automation, customer support, help desk and channel management capabilities. The solution can also be deployed on-premise.\n\n\nThe sales module helps organizations acquire and retain new business by effectively managing the sales pipeline. The marketing module is designed to develop, execute and manage effective marketing campaigns, and to score and nurture leads. The service module aids organizations in improving client satisfaction and retention rates by providing superior levels of customer support. Other modules include channel management, interaction center, web channel, and business communications management.\n\n\nSAP Customer Experience offers support through an online knowledge base, support portal and via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c046d78a-8f19-4afd-bb26-81df76556187.png","url":"https://www.softwareadvice.co.uk/software/416356/sap-customer-experience","@type":"ListItem"},{"name":"Claritysoft CRM","position":25,"description":"Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Key features include account management, activity management, calendar management and pipeline management.\n\n\nClaritysoft CRM features a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks. It allows users to view contact location in Google Maps, which helps them plan routes for sales representatives.\n\n\nThe email-marketing feature allows users to design email templates and pull contacts from contact lists based on filters and preferences.\n\n\nUsers are able to access their stored CRM data in Claritysoft’s offline mode, and then synchronize changes with the cloud when the application is online again. Pricing is per user per month subscription. Support is offered via phone, email or web ticket.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e07270c-1477-4f11-a45e-d47e3a554da5.png","url":"https://www.softwareadvice.co.uk/software/9707/claritysoft","@type":"ListItem"}],"numberOfItems":25}
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