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description: Page 8 - Discover the best Gaming and Casino CRM Software for your organisation. Compare top Gaming and Casino CRM Software tools with customer reviews, pricing and free demos.
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title: Page 8 - Best Gaming and Casino CRM Software - 2026 Reviews, Pricing & Demos
---

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# Gaming and Casino CRM Software

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## Products

1. [IFS assyst](https://www.softwareadvice.co.uk/software/6416/axios-systems-assyst) — 3.5/5 (4 reviews) — assyst by Axios Systems is an IT services management solution that offers service management, service catalog, self-s...
2. [LeadExec](https://www.softwareadvice.co.uk/software/1599/leadexec) — 5.0/5 (4 reviews) — LeadExec delivers a complete, automated solution for companies that sell real-time web leads. Designed for lead gener...
3. [Genoo](https://www.softwareadvice.co.uk/software/136564/genoo) — 4.0/5 (3 reviews) — Genoo is a cloud-based marketing automation solution for small to mid-sized professional services, software and techn...
4. [Maple CRM](https://www.softwareadvice.co.uk/software/30025/maple-crm) — 3.3/5 (3 reviews) — Maple CRM Immigration is a specialized CRM solution built for immigration consultants and agencies to manage both sal...
5. [HelloLeads](https://www.softwareadvice.co.uk/software/62589/helloleads) — 4.0/5 (3 reviews) — Why HelloLeads CRM? “ There are no simple, streamlined apps for tracking leads and clients in one spot. Most of them ...
6. [Lucrativ](https://www.softwareadvice.co.uk/software/77439/lucrativ) — 5.0/5 (3 reviews) — Lucrativ is a multichannel customer relationship management platform suitable for businesses of all sizes. It offers ...
7. [Breezz](https://www.softwareadvice.co.uk/software/76809/breezz) — 4.7/5 (3 reviews) — Breezz is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses acr...
8. [Onpipeline](https://www.softwareadvice.co.uk/software/91087/onpipeline) — 4.3/5 (3 reviews) — Unique CRM tools for organizing data, overseeing leads, managing deals and the entire sales process, tracking activit...
9. [MyBasicCRM](https://www.softwareadvice.co.uk/software/113691/mybasiccrm) — 4.3/5 (3 reviews) — MyBasicCRM is a customer relationship management solution that helps businesses in various sectors manage service-spe...
10. [SpiceX](https://www.softwareadvice.co.uk/software/3387/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM offers an array of powerful products and services that have been developed to increase the success and effic...
11. [MakesBridge Marketing Automation](https://www.softwareadvice.co.uk/software/458523/MakesBridge) — 4.7/5 (3 reviews) — Makesbridge Marketing Automation is a cloud-based lead nurturing platform designed to help businesses streamline thei...
12. [Reflect CRM Software](https://www.softwareadvice.co.uk/software/4946/reflect-crm) — 3.0/5 (2 reviews) — Reflect CRM is an on-premise customer relationship management solution that enables businesses to manage customer rel...
13. [VIZOR IT Asset Management](https://www.softwareadvice.co.uk/software/21274/vizor-complete) — 4.5/5 (2 reviews) — VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manag...
14. [Synthetix](https://www.softwareadvice.co.uk/software/148378/synthetix-faqtagent) — 4.0/5 (2 reviews) — faqtAgent by Synthetix is a cloud-based multichannel self-service customer service solution for call center agents. S...
15. [Amphis Customer](https://www.softwareadvice.co.uk/software/10898/amphis-customer) — 4.0/5 (2 reviews) — Amphis Customer is an on-premise customer relationship management (CRM) solution for small and midsize organization. ...
16. [Auric Prospector](https://www.softwareadvice.co.uk/software/11406/auric-prospector) — 2.5/5 (2 reviews) — Auric Prospector is a customer relationship management (CRM) platform designed for small and midsize businesses. Key ...
17. [Ivinex CRM](https://www.softwareadvice.co.uk/software/4211/ivinex) — 4.5/5 (2 reviews) — Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom w...
18. [Richdesk](https://www.softwareadvice.co.uk/software/27576/richmond-servicedesk) — 4.5/5 (2 reviews) — Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and...
19. [HelpdeskEddy](https://www.softwareadvice.co.uk/software/6099/helpdeskeddy) — 5.0/5 (2 reviews) — HelpDesk Eddy is a customer support software for any size business in a variety of industries. The solution provides ...
20. [Lucep](https://www.softwareadvice.co.uk/software/36567/lucep) — 4.5/5 (2 reviews) — Lucep is a cloud-based customer relationship management (CRM) tool suitable for businesses of all sizes. The Lucep on...
21. [Bizns CRM](https://www.softwareadvice.co.uk/software/170842/bizns-tool) — 5.0/5 (2 reviews) — Bizns Tool is a cloud-based customer relationship management (CRM) solution for small businesses and freelancers in a...
22. [Infer](https://www.softwareadvice.co.uk/software/105576/infer) — 4.0/5 (2 reviews) — Infer is a predictive sales and marketing tool that combines artificial intelligence (AI) and custom algorithms to de...
23. [ServiceTonic](https://www.softwareadvice.co.uk/software/32396/service-tonic) — 4.5/5 (2 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
24. [OrangeCRM](https://www.softwareadvice.co.uk/software/6384/orangecrm) — 5.0/5 (1 reviews) — OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. ...
25. [eSalesTrack](https://www.softwareadvice.co.uk/software/10994/esalestrack-crm) — 5.0/5 (1 reviews) — Soleran's eSalesTrack is a cloud-based customer relationship management (CRM) solution designed for small and midsize...

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The product also features multi-channel collaboration, which allows teams to communicate via chat, email, mobile, social and web options.\n\n\nassyst is available as Software-as-a-Service (SaaS) or as an on-premise installation. It offers solutions tailored for multiple industries, such as health care, manufacturing and the public sector.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a94b592-391d-46ba-8c63-e6989ece4f86.jpeg","url":"https://www.softwareadvice.co.uk/software/6416/axios-systems-assyst","@type":"ListItem"},{"name":"LeadExec","position":2,"description":"LeadExec delivers a complete, automated solution for companies that sell real-time web leads. Designed for lead generators, agencies, affiliate marketers, and performance marketing companies, LeadExec helps you streamline operations, improve accuracy, and increase revenue by removing the manual work historically required to sell, route, and manage leads. With advanced automation, configurable delivery rules, and a modern self-service Buyer Portal, LeadExec gives you everything you need to run a professional lead selling operation at scale.\n\n1. Automates the Entire Lead Selling Workflow\nLeadExec replaces spreadsheets, emails, and manual assignments with a fully automated routing engine. Every lead is processed in real time and delivered based on your business rules—price, priority, weighted percentage, filters, caps, pacing, and time-of-day scheduling. This ensures every lead is sold correctly and consistently without requiring manual oversight.\nAutomation improves speed-to-delivery, increases accuracy across all buyers, and supports long-term growth without additional administrative overhead.\n\n2. Increases Revenue and Maximizes Lead Value\nLeadExec ensures leads go to the right buyer at the best price based on your rules.\nYou can:\n•\tSell exclusive leads at a premium\n•\tSell semi-exclusive leads to multiple buyers\n•\tCreate pricing tiers for different lead types\n•\tEnforce buyer caps and budgets\n•\tDistribute leads using performance-based weighting\nWith complete control over the selling logic, you’re able to optimize revenue at scale while maintaining fairness and transparency with your partners.\n\n3. Eliminates Errors with Rules-Based Routing\nEvery delivery option—exclusive, semi-exclusive, or multi-buyer models is governed by automation logic. LeadExec enforces all rules, including:\n•\tBuyer availability\n•\tGeographic filters\n•\tVertical filters\n•\tCredit or qualification criteria\n•\tLead type or product filters\n•\tTime-of-day and day-of-week schedules\n•\tCustom fields unique to your industry\nThis dramatically reduces human error, ensures compliance with buyer requirements, and improves trust between sellers and buyers.\n\n4. Delivers Leads in Real Time\nLeadExec processes and delivers leads instantly after they’re submitted. With real-time ingestion, validation, and routing, buyers receive leads the moment they are generated. This is critical for high-intent verticals such as home services, insurance, home improvement, financial services, solar, legal, and more.\nFast delivery improves buyer conversion rates and increases long-term lead value.\n\n5. Offers Full Control for Exclusive & Semi-Exclusive Selling\nLeadExec supports every selling model out of the box:\n•\tExclusive: One buyer receives the lead\n•\tSemi-Exclusive: 2–3 buyers receive the lead\n•\tShared: Multiple buyers receive the same lead\nCaps, pacing, pricing, scheduling, and performance-based routing all work automatically, allowing you to support any buyer arrangement without adding complexity.\n\n6. Reduces Support Overhead with a Self-Service Buyer Portal\nThe Buyer Portal is one of LeadExec’s most powerful value drivers. It gives buyers full control over their own lead purchasing experience while reducing support requests for your team.\nBuyers can:\n•\tCreate or modify orders\n•\tSet filters and lead criteria\n•\tPause or resume lead flow\n•\tAdjust caps and budgets\n•\tAccess real-time reporting\n•\tRequest lead returns\n•\tView invoices and payment history\n•\tPay with Stripe or Authorize.net\n•\tAccess a fully brandable, custom-branded interface\nThis modern, self-service environment improves buyer satisfaction and reduces your workload.\n\n7. Improves Transparency for Buyers and Sellers\nLeadExec provides real-time dashboards, lead-level details, performance insights, and delivery logs for both internal teams and buyers. This transparency improves accountability, builds trust, and creates long-term buyer relationships.\n\n8. Scales Easily with High-Volume Operations\nBuilt for companies selling thousands—or","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea1ff916-ee80-49bc-a051-5acbaf0bf8fa.png","url":"https://www.softwareadvice.co.uk/software/1599/leadexec","@type":"ListItem"},{"name":"Genoo","position":3,"description":"Genoo is a cloud-based marketing automation solution for small to mid-sized professional services, software and technology firms. The solution helps marketers in email marketing, lead management, lead scoring, microsite building and content management. It also provides features for email automation and online campaigns management.\n\n\nGenoo helps users to create campaign landing pages and capture leads information into the database. It also provides analytics feature to see the percentage of engaged leads and analyze the lead conversion rate of various platforms such as email, website and more. The solution has a content library which can store user’s images, PDFs and other files.\n\n\nGenoo helps users to publish blogs and add commenters or subscribers in lead database. It integrates with Salesforce and other CRMs via Zapier. Genoo is compatible with both Windows and Mac operating systems and can be run on browser such as Internet Explorer, Firefox and Safari.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6eaa6e7-937c-4692-975a-9a062b2e580f.jpg","url":"https://www.softwareadvice.co.uk/software/136564/genoo","@type":"ListItem"},{"name":"Maple CRM","position":4,"description":"Maple CRM Immigration is a specialized CRM solution built for immigration consultants and agencies to manage both sales (lead lifecycle) and operations (case processing) within a single platform.\n\n1. Lead & Sales Management\nThe system captures leads automatically from multiple sources like websites, Facebook, Google Ads, and landing pages, ensuring no inquiry is missed. It supports:\n✅ Lead tracking, scoring, and prequalification\n✅ Automated lead assignment and prioritization\n✅ Follow-ups, reminders, and activity tracking\n✅ Custom dashboards and reports\n\n2. Immigration Process & Case Management\nMaple CRM goes beyond a traditional CRM by handling end-to-end immigration workflows, including:\n✅ Multi-country process management\n✅ Task tracking and workflow automation\n✅ Case file management with timelines and status updates\n✅ Built-in assessment tools and evaluation reports\n✅ RCIC Form generators for easy Canada case filing\n\nThis ensures structured handling of applications and reduces delays caused by manual processes.\n\n3. Document & Agreement Handling\n\nThe platform provides centralized document management with:\n✅ Secure storage and document checklists\n✅ Easy retrieval and organization\n✅ Agreement generation using templates\n✅ Digital e-signatures\n\nThis reduces paperwork errors and speeds up onboarding and compliance.\n\n4. Client Portal & Experience\n\nA built-in client portal allows applicants to:\n\n✅ White-labelling to support Your-Brand\n✅ Track application status\n✅ Upload documents\n✅ View invoices and payment history\n✅ Document E-Signing with two-factor authentication\n\nThis improves transparency and reduces back-and-forth communication over standard communication channels.\n\n5. Billing & Payments\n\nMaple CRM includes financial tracking features such as:\n✅ Invoice and receipt generation\n✅ Payment tracking and instalment management\n✅ Automated reminders for dues\n\nThis ensures better revenue tracking and cash flow management.\n\n6. Mobility & Accessibility\n\nWith a mobile app, users can:\n\nManage leads and communications on the go\n✅ Receive instant notifications\n✅ Track activities and follow-ups\n✅ This supports field teams and improves response time.\n✅ Instant WhatsApp communication with the help of templates\n✅ Speech-to-text for easier client updates\n✅ Instant calling and call logging\n\n7. Positioning & Value\n\nMaple CRM is positioned as:\n\n✅ A CRM + ERP-like solution for immigration businesses\n✅ Designed for small, medium and large immigration firms with presence in multiple locations/countries\n✅ Focused on ease of use, automation, and productivity\n\nIts goal is to help agencies streamline operations, minimize manual work, and increase profitability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a89fadb-c000-4b8a-b13c-fc66aaf05af5.png","url":"https://www.softwareadvice.co.uk/software/30025/maple-crm","@type":"ListItem"},{"name":"HelloLeads","position":5,"description":"Why HelloLeads CRM?\n\n“ There are no simple, streamlined apps for tracking leads and clients in one spot. Most of them are overly complicated CRMs.\nThis is what is attracting me to HelloLeads CRM: Simplicity” said a user from Canada. In addition to being easy to learn and easy to use, HelloLeads CRM offers great business benefits that helps in accelerating sales conversions for your business. What’s more is, it is fairly priced and has a kind ‘real-person’ customer support.\n\nTop 3 reasons why businesses choose HelloLeads CRM (1)  Bring all leads in one place  (2) Rapid lead response and (3) Fail-safe follow ups\n\nKey benefits for your business\n\nLeads data from Websites, Facebook Ads, Excel sheets Telephone leads, Field Sales, Tradeshows and 3rd party lead gen platforms – bring them all to one place using HelloLeads CRM.\n\nConnect with your leads instantly using  automated emails and texts/SMS. Engage using WhatsApp, phone calls, text & emails–all from your favourite app HelloLeads CRM\n\nNo more missed leads or missed follow ups. Do regular, rigorous and recursive follow-ups with your leads and prospects using HelloLeads CRM and its reminder alarms.\n\nFeatures that generate more customers\n\n•\tFacebook lead ad integration\n•\tWhatsApp lead integrations\n•\tImport data from Excel and spreadsheets\n•\tCall CRM and phone integration\n•\tWebsite lead form integrations \n\nFeatures that save your time\n\n•\tAuto assign leads to your team members\n•\tAuto respond to leads in seconds\n•\tCreate no-code instant landing pages for your products and services\n•\tCheck-in and check-out when you make visits to your customers\n•\tFind leads near you during filed visits\n•\tReview your team’s performance\n•\tConnect with 100s other applications using Zapier or Pabbly \n•\tSend instant quotes and invoices\n•\tCheck the website for other interesting productivity features\nWho can use HelloLeads CRM\n\n•\tStartups, small businesses, mid-size enterprises\n•\tSales heads, marketing professionals, entrepreneurs, business owners\n•\tIndustries that use HelloLeads CRM : Real Estate | Business Services | Finance and Insurance | Consultancy | Education & Training| Manufacturing | Software & IT |  Trading\nHelloLeads CRM Pricing\n\nHelloLeads CRM comes with plans that suits your specific needs. HelloLeads is fairly priced and give you value for the money you spend. The pricing starts from USD 5-10 per user. To learn more about the plans and exact pricing for each plan visit HelloLeads CRM website. \n\nCustomers, Customer Testimonials and Customer Stories\n\nTo read customer testimonials and customer success stories visit ‘our customers’  section in the website. (Customer Testimonials for HelloLeads CRM)","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/501c3fac-66bc-40c6-8b68-a84e1715099c.png","url":"https://www.softwareadvice.co.uk/software/62589/helloleads","@type":"ListItem"},{"name":"Lucrativ","position":6,"description":"Lucrativ is a multichannel customer relationship management platform suitable for businesses of all sizes. It offers pipeline management, gamification tools, an integrated dialer, SMS campaign management, workflow management, lead management and more. The solution can be accessed on desktop and mobile devices. \n\n\nUsers can automate daily tasks and create custom-built business processes using Lucrativ's visual workflow design tool. Communication can be routed to specific members of a sales team based on their availability or skillset. Leads can be automatically segmented based on the likelihood of a lead to convert. Sales teams can also use the mobile AI module to set meetings, respond to incoming messages, schedule calls and more with voice commands.\n\n\nManagers can set up competitions between sales team members and employees can view configurable leaderboards to see their team's performance in real time. Custom-built reports can be generated for historical data or viewed in real time for metrics like sales performance, pipeline health and more. \n\n\nSupport is offered over the phone or through an online reference library.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28fc58c6-f5ab-42d7-a89e-aac9a71718a8.png","url":"https://www.softwareadvice.co.uk/software/77439/lucrativ","@type":"ListItem"},{"name":"Breezz","position":7,"description":"Breezz is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses across various industries. Key features include contact management, sales management, task management, performance monitoring and collaboration.\n\n\nBreezz provides users a sales pipeline that helps them to organize and manage their leads and keep track of other sales activities. The solution's built-in Agenda module enables users to manage various tasks and meetings.\n\n\nAdditionally, Breezz features integrated email functionality, visual dashboards and a custom reporting engine that lets users generate reports based on specific parameters. The solution also supports integration with multiple third-party applications such as Zapier and Facebook.\n\n\nServices to users are offered on a monthly subscription basis that includes support via email, video tutorials and online FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea5f6ad8-efe9-4ca2-aecd-c1ba94123df5.png","url":"https://www.softwareadvice.co.uk/software/76809/breezz","@type":"ListItem"},{"name":"Onpipeline","position":8,"description":"Unique CRM tools for organizing data, overseeing leads, managing deals and the entire sales process, tracking activities, reporting, and producing price quotes and invoices. \n\nThe immediate advantages of our system are that all customer details and history are conveniently stored in one place for both you and your team, The database can be tailored to accomodate specific fields that your industry or business requires, the sales process is kept under control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fae5bf6f-8b80-449e-8058-8b224b704aa6.png","url":"https://www.softwareadvice.co.uk/software/91087/onpipeline","@type":"ListItem"},{"name":"MyBasicCRM","position":9,"description":"MyBasicCRM is a customer relationship management solution that helps businesses in various sectors manage service-specific client workflows. Main CRM features include lead & opportunity management, quoting, product & price list, order/job management, advanced reporting, task management, geolocation and calendar integration. MyBasicCRM offers code-free customization and unlimited custom fields & pages.\n\n\nMyBasicCRM is mobile friendly. It includes an advanced permissions module, which lets administrators configure role-based access for dealers, client representatives and branch supervisors. Additionally, it allows users to connect the platform with social media channels, including Facebook and Instagram and capture information about prospects into the CRM.\n\n\nMyBasicCRM facilitates integration with email marketing, VoIP, cloud PBX, accounting and other applications, allowing businesses to import and export crucial information.\n\n\nAll features are included in a single priced monthly plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4f0a5ff-fbbb-4123-89df-3ca9d96e0f44.png","url":"https://www.softwareadvice.co.uk/software/113691/mybasiccrm","@type":"ListItem"},{"name":"SpiceX","position":10,"description":"SpiceCSM offers an array of powerful products and services that have been developed to increase the success and efficacy of any customer care organization. Supporting businesses of any size with 20 or more agents, SpiceCSM offers companies a unique, innovative way to quickly adapt to the needs of their customers, and easily scale their support infrastructure as the company grows.\n\n\nWhat makes SpiceCSM unique is that it combines corporate and customer support into a single Customer Engagement Platform. This platform can be molded to support the needs of a number of verticals, including ISP tech support, higher education, help desk, multi-brand contact centers, and more.\n\n\nUsing powerful cloud-based decision tree functionality, both the guided and the self-service implementations of SpiceCSM help customers quickly resolve their issues. These decision trees use intuitive guided process workflows to present information dynamically to the support reps, helping to minimize training time, reduce agent turnover, and cut costs, all while providing a more effective way to support your customers.\n\n\nKey features in SpiceCSM include case and ticket management, a robust business rules engine, reporting and analytics, inbound and outbound scripting, CRM, and guided self-service. We recommend SpiceCSM to any business looking to optimize their customer care activities, lower agent training costs and downtime, and provide their customers overall with consistently excellent service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a968fd55-185f-4364-81ce-653266804a76.png","url":"https://www.softwareadvice.co.uk/software/3387/spicecsm","@type":"ListItem"},{"name":"MakesBridge Marketing Automation","position":11,"description":"Makesbridge Marketing Automation is a cloud-based lead nurturing platform designed to help businesses streamline their sales and marketing efforts. The platform enables organizations to automate their marketing processes, including drip message sequencing and real-time sales alerts.\n\nThe platform offers advanced targeting and segmentation capabilities. This allows users to create personalized campaigns that drive email engagement and conversions. Makesbridge Marketing Automation also integrates with various third-party customer relationship management (CRM) tools such as Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9e3c34c-afd2-479b-89c7-ced5fa505a29.png","url":"https://www.softwareadvice.co.uk/software/458523/MakesBridge","@type":"ListItem"},{"name":"Reflect CRM Software","position":12,"description":"Reflect CRM is an on-premise customer relationship management solution that enables businesses to manage customer relationships and databases. It is suitable for individuals or small businesses looking to manage their contacts and track interactions.\n\n\nReflect CRM key features include contact management and sales force automation functionality, including customer profiles, note-taking, interaction tracking, tasks, events and basic reporting.\n\n\nThe solution consolidates customer information across an organization which enables users to get insight into their clients and customers for decision making. Reflect CRM also allows users to automatically import information from Outlook contacts and other databases. Although Reflect CRM is an on-premise solution, its web access mode enables mobile access, as well as access for multiple users on a single account. It supports Windows and Mac OS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b82eb092-9eca-4d90-8701-fedbd1ad29f4.png","url":"https://www.softwareadvice.co.uk/software/4946/reflect-crm","@type":"ListItem"},{"name":"VIZOR IT Asset Management","position":13,"description":"VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents of software installed on the employees’ systems.\n\n\nPurchase information, location tracking and depreciation calculation allow for asset visibility that helps businesses to keep a record of allottees. VIZOR ServiceDesk provides features such as issue tracking, change management, knowledge base, SLA support and a self-service portal.\n\n\nVIZOR ServiceDesk automates the most frequent IT requests, like user provisioning and employee onboarding. Users can assign assets to new employees and recover from them when they leave. Vizor can also be installed locally as an on-premise application and is available on a pay-as-you-go pricing model. The solution offers seamless integration with Microsoft System Center infrastructure (SCCM).\n\n\nSupport is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.softwareadvice.co.uk/software/21274/vizor-complete","@type":"ListItem"},{"name":"Synthetix","position":14,"description":"faqtAgent by Synthetix is a cloud-based multichannel self-service customer service solution for call center agents. Suitable for organizations of all sizes, its self-service feature enables customers to quickly and accurately answer questions themselves.\n\n\nfaqtAgent’s FAQ search works by using natural language processing (NLP) for quality matches to customer queries. Its learning algorithms automatically reorganize its structure of knowledge base after each customer interaction to present relevant results.\n\n\nThe solution can be integrated with the vendor's live chat customer service solution, which enables escalation to live Web chat with call center agents without major interface change. The online editing feature enables security measures, such as editorial permissions, approval processes and granular logging.\n\n\nfaqtAgent also has a built-in management analytics to access reports on the usage of an organization’s FAQ knowledge base by date ranges and automatic summary email on daily, weekly and monthly basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bead42ae-1576-4006-aa6b-5cc2cd914022.png","url":"https://www.softwareadvice.co.uk/software/148378/synthetix-faqtagent","@type":"ListItem"},{"name":"Amphis Customer","position":15,"description":"Amphis Customer is an on-premise customer relationship management (CRM) solution for small and midsize organization. Key features include features contact management, appointments, quotes, estimates, invoicing, job management, mail merge, SMS messaging, email, tasks, reports and more.\n\n\nAmphis Customer enables users to store contact details and customers notes, create individual appointment reminder letters, email or messages. Customers can be organized by group or status to access multiple customers at once. It also allows users to store supplier details along with invoices, payments and credit notes.\n\n\nAmphis Customer's product database can also create purchase orders and store items sold by customers, as well as supplier invoices. Other features include integration with website signups, VoIP SIP phones or Skype, mail merge support, jobs, job sheets, credit notes and expense tracking.\n\n\nAmphis Customer is compatible with Windows and creates documents such as quotes, invoices, receipts and more by using Microsoft Word.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dd7a7e02-6ca1-473f-a0c4-6fa2d5e89fab.png","url":"https://www.softwareadvice.co.uk/software/10898/amphis-customer","@type":"ListItem"},{"name":"Auric Prospector","position":16,"description":"Auric Prospector is a customer relationship management (CRM) platform designed for small and midsize businesses. Key features include opportunity management, list management, customer service and support, contact management and reporting. The product is available both in cloud-based and on-premise deployment options.\n\n\nThe solution allows users to view, analyze and update sales pipeline data. Its online sales force automation feature enables users to design customized workflow flowcharts and automate sales processes.\n\n\nAuric Prospector also enables users to track leads during the sales cycle and alert staff in case a lead is stalling. The solution can upload contact information from solutions such as Microsoft Outlook to keep data synchronized. The Microsoft Outlook calendar integration helps users manage daily schedules and record meetings. Auric Prospector's \"One Click Forecasting\" feature can also generate an objective-based revenue forecast.\n\n\nThe vendor offers email support to the customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/13897b8f-c6e3-4008-97de-de53af88a7f2.png","url":"https://www.softwareadvice.co.uk/software/11406/auric-prospector","@type":"ListItem"},{"name":"Ivinex CRM","position":17,"description":"Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, field service management, call center, inventory tracking and a workflow engine. The solution can be deployed either as an on-premise or web-based solution and is used an across the range of industries including healthcare, manufacturing, retail, technology and much more.\n\n\nThe platform offers customization, allowing users to build new applications and edit existing ones to fit the business requirements. The forecasting feature gives visibility to sales campaign requirements.\n\n\nThis software is for midsize to large businesses. Ivinex offers a free training site that provides a large amount of tutorials, webinars, and documentation for users to access at any time to ease the transition to a new system and continual help for existing users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/acc216b2-560c-4796-9e17-356a07bbc090.png","url":"https://www.softwareadvice.co.uk/software/4211/ivinex","@type":"ListItem"},{"name":"Richdesk","position":18,"description":"Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and configuration details using standardized CMDB (configuration management database) organization methodology. The solution is also available for on-premise deployment. Key features include IT service management, facilities management, human resource management and managed services.\n\n\nRichmond ServiceDesk offers functionalities for customization. Users can make changes to configurations, features and options through a graphical user interface. Furthermore, the solution is designed so that all customizations remain in place even when the software is updated.\n\n\nRichmond ServiceDesk includes a self-service application that allows end users to access a select library of online self-help resources. It also features reporting and analytics dashboards, customizable alerts and stakeholder notifications.\n\n\nRichmond ServiceDesk is available on a monthly subscription basis that includes support via phone, email and through an online self-service portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25593ea6-d436-48be-b024-4045465e26d4.png","url":"https://www.softwareadvice.co.uk/software/27576/richmond-servicedesk","@type":"ListItem"},{"name":"HelpdeskEddy","position":19,"description":"HelpDesk Eddy is a customer support software for any size business in a variety of industries. The solution provides a common channel to interact with customers through multiple communication points including emails, website, phone and a service desk portal.\n\n\nUsers can connect their existing mailbox to the system and the solution will read all incoming mail and convert them into tickets. The tickets generated from emails contain all the information sent, including content and attachments.\n\n\nHelpDesk Eddy comes with a personalization option that enables businesses to brand the software according to the needs of the users. The personalization includes the domain name, company logo and more. The software also comes with a functional API that helps businesses to tailor-fit the solution's functionalities according to individual needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83666cbb-af4c-4636-b448-f1c6a2bef50c.png","url":"https://www.softwareadvice.co.uk/software/6099/helpdeskeddy","@type":"ListItem"},{"name":"Lucep","position":20,"description":"Lucep is a cloud-based customer relationship management (CRM) tool suitable for businesses of all sizes. The Lucep on-site widget helps enable client outreach and lead conversion.\n\n\nLucep’s two-part click to call system can alert sales teams when a potential lead requests a call back. The first available team member will receive the lead, as well as information about the lead and their request. An artificial intelligence engine tracks lead data and provides sales team members with relevant lead information. Lucep also offers a mobile app for iOS and Android, which allows users to respond to leads in the office or off site.\n\n\nA weekly analytics and site-tracking report shows a summary of lead traffic, engaged visitors, leads generated, conversion rate and sales team performance. Lead-specific analytics provides data on individual leads. Lucep can sync with CRM systems such as Salesforce, Netsuite and Sugar.\n\n\nPricing is per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21b5cc8b-0d6b-4dde-acdb-4eb2140bcf8e.png","url":"https://www.softwareadvice.co.uk/software/36567/lucep","@type":"ListItem"},{"name":"Bizns CRM","position":21,"description":"Bizns Tool is a cloud-based customer relationship management (CRM) solution for small businesses and freelancers in a variety of industries. The solution enables users to track and manage calendars, leads, accounts, opportunities, campaigns and reports. \n\n\nBizns Tool enables users to manage and track leads and opportunities assigned to any team member. It maintains a complete record of leads and business contacts, as well as meetings and documents that are associated with them.\n\n\nThe solution is able to generate daily, weekly, monthly and annual reporting of leads, customers, sales and marketing activities and marketing campaigns. It also offers integration with services such as QuickBooks Online, MailChimp, Gmail and Outlook.\n\n\nUsers can send estimates and monitor sales progress all the way through the entire sales cycle, as well as automatically convert quotes into invoices. The solution enables users to create orders, track invoices and update relevant information such as total amounts, taxes and discounts applied.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/704fff96-eca3-4a04-9fb3-2482bd534660.png","url":"https://www.softwareadvice.co.uk/software/170842/bizns-tool","@type":"ListItem"},{"name":"Infer","position":22,"description":"Infer is a predictive sales and marketing tool that combines artificial intelligence (AI) and custom algorithms to deliver the industry’s most accurate lead scores. It analyzes the data collected in CRM and marketing automation systems and discovers the signals that reveal a propensity to buy.\n\n\nInfer’s algorithms provide a detailed roadmap that helps marketing teams to determine which prospects to connect with and which will not convert. For leads requiring additional nurture, Infer maps leads to the appropriate funnel stage and nurture process.\n\n\nBrands can use Infer to improve win rates, optimize account-based marketing (ABM) programs and enable certainty and predictability in their demand generation and lead qualification efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06c38645-684d-4071-b98b-67abd6ce6e50.png","url":"https://www.softwareadvice.co.uk/software/105576/infer","@type":"ListItem"},{"name":"ServiceTonic","position":23,"description":"ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion.\n\n\n\n\n\nCore features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars.\n\n\n\n\n\nServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.softwareadvice.co.uk/software/32396/service-tonic","@type":"ListItem"},{"name":"OrangeCRM","position":24,"description":"OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. It is equipped to serve all levels of businesses, from small startups to multinational organizations. Key features include customer care, budget management, email marketing, fraud protection and more.\n\n\nOrangeCRM aims to integrate all customer information into a singular desktop view. Multiple customer service functions are available, including modification of customer records, payment methods, refund application and more. Merchanting needs are met through features like automatic address verification, batch transactions and compliance with PCI standards.\n\n\nIn addition, it offers fulfillment management, email tracking, helpdesk service and business analytics features. The solution is suitable for a wide range of industries such as advertising, education, media, real estate, transportation and more. An API allows users to connect OrangeCRM with a variety of business applications, including CRM, payment service, banking gateways, phone systems and shippers.\n\n\nThe solution is available on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1a0b300-1c1a-4551-a0a3-77d4e3b90077.png","url":"https://www.softwareadvice.co.uk/software/6384/orangecrm","@type":"ListItem"},{"name":"eSalesTrack","position":25,"description":"Soleran's eSalesTrack is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies. Primary features include sales pipelines, salesforce automation, marketing automation, real-time reporting, and analytics.\n\nOther features include contact management, opportunity management, product management, quota management, activity management, task management, sales forecasting, and analytics. It includes a dashboard to monitor contacts and activities using which organizations can make informed decisions regarding sales processes and lead handling procedures.\n\n\nThe sales force automation allows customers to automate sales processes and helps manage customer communication. It provides a 360-degree view of customers and team members. Users can generate real-time reports of campaign progress, conversion rates, and sales.\n\n\nThe eSalesTrack platform is also available in a mobile edition that allows sales representatives to manage accounts, leads, communications and reports using tablets and smartphone devices. Customer support is offered via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76e404be-e0a5-409c-883c-e17d10f757ac.png","url":"https://www.softwareadvice.co.uk/software/10994/esalestrack-crm","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/340/gaming-casino-crm/software?page=8#itemlist","numberOfItems":25}
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