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description: Page 9 - Discover the best Auto Dealership CRM Software for your organisation. Compare top Auto Dealership CRM Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 9 - Best Auto Dealership CRM Software - 2026 Reviews, Pricing & Demos
---

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# Auto Dealership CRM Software

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Page: 9 / 10\
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## Products

1. [Amphis Customer](https://www.softwareadvice.co.uk/software/10898/amphis-customer) — 4.0/5 (2 reviews) — Amphis Customer is an on-premise customer relationship management (CRM) solution for small and midsize organization. ...
2. [Auric Prospector](https://www.softwareadvice.co.uk/software/11406/auric-prospector) — 2.5/5 (2 reviews) — Auric Prospector is a customer relationship management (CRM) platform designed for small and midsize businesses. Key ...
3. [Ivinex CRM](https://www.softwareadvice.co.uk/software/4211/ivinex) — 4.5/5 (2 reviews) — Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom w...
4. [Richdesk](https://www.softwareadvice.co.uk/software/27576/richmond-servicedesk) — 4.5/5 (2 reviews) — Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and...
5. [HelpdeskEddy](https://www.softwareadvice.co.uk/software/6099/helpdeskeddy) — 5.0/5 (2 reviews) — HelpDesk Eddy is a customer support software for any size business in a variety of industries. The solution provides ...
6. [Lucep](https://www.softwareadvice.co.uk/software/36567/lucep) — 4.5/5 (2 reviews) — Lucep is a cloud-based customer relationship management (CRM) tool suitable for businesses of all sizes. The Lucep on...
7. [Contactzilla](https://www.softwareadvice.co.uk/software/99329/contactzilla) — 5.0/5 (2 reviews) — Contactzilla is a cloud-based contact management solution designed to help small to large businesses manage multiple ...
8. [Mastermind](https://www.softwareadvice.co.uk/software/148657/automotivemastermind) — 5.0/5 (2 reviews) — Market EyeQ (formerly automotiveMastermind) is a cloud-based marketing automation solution designed to help businesse...
9. [Cisco Unified Intelligent Contact Management Enterprise](https://www.softwareadvice.co.uk/software/435613/cisco-unified-intelligent-contact-management-enterprise) — 4.0/5 (2 reviews) — Cisco Unified Intelligent Contact Management Enterprise (Cisco Unified ICM) is a cloud-based contact management solut...
10. [Hybrid.Chat](https://www.softwareadvice.co.uk/software/68794/hybrid-chat) — 5.0/5 (2 reviews) — Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates ...
11. [Click2Coach](https://www.softwareadvice.co.uk/software/373688/click2coach) — 4.3/5 (2 reviews) — Click2Coach Cloud Workforce Optimization Software is a contact center workforce optimization solution that helps clie...
12. [Experiture](https://www.softwareadvice.co.uk/software/23194/experiture) — 5.0/5 (2 reviews) — Experiture is an integrated hybrid marketing automation and customer engagement solution that caters to small and mid...
13. [Infer](https://www.softwareadvice.co.uk/software/105576/infer) — 4.0/5 (2 reviews) — Infer is a predictive sales and marketing tool that combines artificial intelligence (AI) and custom algorithms to de...
14. [Space Auto Websites](https://www.softwareadvice.co.uk/software/370363/space-auto) — 5.0/5 (2 reviews) — Space Auto is a dealership solution that gives you the tools to connect with customers, drive sales and grow your bus...
15. [ServiceTonic](https://www.softwareadvice.co.uk/software/32396/service-tonic) — 4.5/5 (2 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
16. [LevelEleven](https://www.softwareadvice.co.uk/software/139366/leveleleven) — 4.0/5 (2 reviews) — LevelEleven is an on-premise sales force automation software that helps understand consumer behaviors and improve the...
17. [Solgari](https://www.softwareadvice.co.uk/software/2671/solgari-cloud-pbx) — 5.0/5 (1 reviews) — Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters...
18. [eSalesTrack](https://www.softwareadvice.co.uk/software/10994/esalestrack-crm) — 5.0/5 (1 reviews) — Soleran's eSalesTrack is a cloud-based customer relationship management (CRM) solution designed for small and midsize...
19. [LeadPro CRM](https://www.softwareadvice.co.uk/software/11118/leadpro-crm) — 4.0/5 (1 reviews) — LeadPro CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies...
20. [Brand Embassy](https://www.softwareadvice.co.uk/software/14836/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
21. [KIZEN](https://www.softwareadvice.co.uk/software/46313/kizen) — 5.0/5 (1 reviews) — Kizen offers a cloud-based suite of marketing, customer relationship management (CRM) and sales tools suitable for sm...
22. [Cruzata CRM](https://www.softwareadvice.co.uk/software/44681/cruzata) — 5.0/5 (1 reviews) — Cruzata CRM is a cloud-based customer relationship management (CRM) solution designed to help organizations manage cl...
23. [Kloudville](https://www.softwareadvice.co.uk/software/167893/kloudville) — 5.0/5 (1 reviews) — Kloudville is a cloud-based enterprise resource planning (ERP) solution that caters to wholesalers, distributors and ...
24. [Wolken ServiceDesk](https://www.softwareadvice.co.uk/software/78036/wolken-service-desk) — 4.0/5 (1 reviews) — Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifec...
25. [CarNow](https://www.softwareadvice.co.uk/software/187483/carnow) — 3.0/5 (1 reviews) — CarNow is a retail management solution designed to help auto dealerships maintain a vehicle inventory and streamline ...

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## Related Categories

- [Car Dealer Software](https://www.softwareadvice.co.uk/directory/4154/auto-dealer/software)

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-----

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Its online sales force automation feature enables users to design customized workflow flowcharts and automate sales processes.\n\n\nAuric Prospector also enables users to track leads during the sales cycle and alert staff in case a lead is stalling. The solution can upload contact information from solutions such as Microsoft Outlook to keep data synchronized. The Microsoft Outlook calendar integration helps users manage daily schedules and record meetings. Auric Prospector's \"One Click Forecasting\" feature can also generate an objective-based revenue forecast.\n\n\nThe vendor offers email support to the customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/13897b8f-c6e3-4008-97de-de53af88a7f2.png","url":"https://www.softwareadvice.co.uk/software/11406/auric-prospector","@type":"ListItem"},{"name":"Ivinex CRM","position":3,"description":"Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, field service management, call center, inventory tracking and a workflow engine. The solution can be deployed either as an on-premise or web-based solution and is used an across the range of industries including healthcare, manufacturing, retail, technology and much more.\n\n\nThe platform offers customization, allowing users to build new applications and edit existing ones to fit the business requirements. The forecasting feature gives visibility to sales campaign requirements.\n\n\nThis software is for midsize to large businesses. Ivinex offers a free training site that provides a large amount of tutorials, webinars, and documentation for users to access at any time to ease the transition to a new system and continual help for existing users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/acc216b2-560c-4796-9e17-356a07bbc090.png","url":"https://www.softwareadvice.co.uk/software/4211/ivinex","@type":"ListItem"},{"name":"Richdesk","position":4,"description":"Richmond ServiceDesk is a cloud-based service desk solution that helps businesses tracks issues, service requests and configuration details using standardized CMDB (configuration management database) organization methodology. The solution is also available for on-premise deployment. Key features include IT service management, facilities management, human resource management and managed services.\n\n\nRichmond ServiceDesk offers functionalities for customization. Users can make changes to configurations, features and options through a graphical user interface. Furthermore, the solution is designed so that all customizations remain in place even when the software is updated.\n\n\nRichmond ServiceDesk includes a self-service application that allows end users to access a select library of online self-help resources. It also features reporting and analytics dashboards, customizable alerts and stakeholder notifications.\n\n\nRichmond ServiceDesk is available on a monthly subscription basis that includes support via phone, email and through an online self-service portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25593ea6-d436-48be-b024-4045465e26d4.png","url":"https://www.softwareadvice.co.uk/software/27576/richmond-servicedesk","@type":"ListItem"},{"name":"HelpdeskEddy","position":5,"description":"HelpDesk Eddy is a customer support software for any size business in a variety of industries. The solution provides a common channel to interact with customers through multiple communication points including emails, website, phone and a service desk portal.\n\n\nUsers can connect their existing mailbox to the system and the solution will read all incoming mail and convert them into tickets. The tickets generated from emails contain all the information sent, including content and attachments.\n\n\nHelpDesk Eddy comes with a personalization option that enables businesses to brand the software according to the needs of the users. The personalization includes the domain name, company logo and more. The software also comes with a functional API that helps businesses to tailor-fit the solution's functionalities according to individual needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83666cbb-af4c-4636-b448-f1c6a2bef50c.png","url":"https://www.softwareadvice.co.uk/software/6099/helpdeskeddy","@type":"ListItem"},{"name":"Lucep","position":6,"description":"Lucep is a cloud-based customer relationship management (CRM) tool suitable for businesses of all sizes. The Lucep on-site widget helps enable client outreach and lead conversion.\n\n\nLucep’s two-part click to call system can alert sales teams when a potential lead requests a call back. The first available team member will receive the lead, as well as information about the lead and their request. An artificial intelligence engine tracks lead data and provides sales team members with relevant lead information. Lucep also offers a mobile app for iOS and Android, which allows users to respond to leads in the office or off site.\n\n\nA weekly analytics and site-tracking report shows a summary of lead traffic, engaged visitors, leads generated, conversion rate and sales team performance. Lead-specific analytics provides data on individual leads. Lucep can sync with CRM systems such as Salesforce, Netsuite and Sugar.\n\n\nPricing is per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21b5cc8b-0d6b-4dde-acdb-4eb2140bcf8e.png","url":"https://www.softwareadvice.co.uk/software/36567/lucep","@type":"ListItem"},{"name":"Contactzilla","position":7,"description":"Contactzilla is a cloud-based contact management solution designed to help small to large businesses manage multiple address books and synchronize client details across departments. Features include real-time updates, data import/export, source tracking, collaboration, notes creation and remote access.\n\n\nThe application allows users to categorize contacts by adding labels and custom fields, letting them filter data and perform searches as per requirement. It helps employees identify and merge duplicate contacts, copy details between address books and perform bulk editing of data. Administrators can invite or remove team members and grant role-based permissions for accessing address books.\n\n\nContactzilla offers integration with various third-party applications such as FreeAgent, Gmail, MailChimp, Microsoft Office 365, Slack and more. It comes with a mobile application for iOS and Android. Pricing is available on monthly subscriptions and support is provided via documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/449ecc7c-8489-4b62-be0d-c1342fe8cb80.png","url":"https://www.softwareadvice.co.uk/software/99329/contactzilla","@type":"ListItem"},{"name":"Mastermind","position":8,"description":"Market EyeQ (formerly automotiveMastermind) is a cloud-based marketing automation solution designed to help businesses in the automotive industry identify and communicate with potential buyers. Market EyeQ helps organizations run predictive marketing campaigns, send messages to leads and measure activation rates.\n\n\nWith the predictive analytics module, stakeholders can generate behavior prediction scores (BPS) to identify customers’ needs to purchase a vehicle. Market EyeQ allows managers to receive customer feedback on various marketing campaigns and sales activities on a unified platform. Additionally, the interactive dashboard provides administrators with insights into the market trends, potential buyers, and customer behaviors.\n\n\nMarket EyeQ comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as VinSolutions, CDK Global, Momentum CRM and more. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3ee52f4-c0d3-43bd-8b63-662565ff6438.png","url":"https://www.softwareadvice.co.uk/software/148657/automotivemastermind","@type":"ListItem"},{"name":"Cisco Unified Intelligent Contact Management Enterprise","position":9,"description":"Cisco Unified Intelligent Contact Management Enterprise (Cisco Unified ICM) is a cloud-based contact management solution designed for midsize and large companies. It assists users in contact routing, network-to-desktop telephony integration and multi-channel contact management from within a unified solution.\n\n\nCisco Unified ICM's contact routing feature allows calls to be cued and then routed to the appropriate resources to effectively handle customer inquiries. Multi-channel contact management allows customer service representatives to handle inquiries from various sources, such as telephone, email, real-time chat and social media using a single solution.\n\n\nAdditionally, Cisco Unified ICM allows companies to integrate the contact center solution with third-party customer relationship management (CRM) systems. It performs a lookup in a customer database and makes routing decisions, where information from third-party CRM can help expand the data available to the agent, allowing that agent to help and guide the customers.\n\n\nWith Cisco Unified ICM's reports and a custom dashboard to monitor contacts and activities, organizations can make informed decisions regarding contact handling procedures. Support is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a1cdbc5-3863-4416-b794-7f3d78b313e4.jpeg","url":"https://www.softwareadvice.co.uk/software/435613/cisco-unified-intelligent-contact-management-enterprise","@type":"ListItem"},{"name":"Hybrid.Chat","position":10,"description":"Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates for chatbots with a range of purposes, such as lead capture, hotel booking and appointment booking.\n\n\nThe chatbots can be created using pre-built templates which can then be connected to a variety of messengers. Hybrid.Chat supports integrations with services such as Slack, MatterMost, HipChat, Telegram, WhatsApp and WeChat.\n\n\nHybrid.Chat automates conversations by routing chats to suitable departments. The solution offers multiple in-chat widgets, and users can monitor chat logs and automate answers for frequently asked questions. Chatbots with pre-built natural language processing can assist in routing questions to appropriate staff members. Additionally, Hybrid.Chat lets users create common channels through which anyone on the team can take up the chat with customers.\n\n\nHybrid.Chat offers services on a monthly subscription basis and support is provided via live chat, email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b677703-619a-4ecf-bf72-7e80dbc86c3f.png","url":"https://www.softwareadvice.co.uk/software/68794/hybrid-chat","@type":"ListItem"},{"name":"Click2Coach","position":11,"description":"Click2Coach Cloud Workforce Optimization Software is a contact center workforce optimization solution that helps clients to record customer interactions such as phone calls, emails, chat conversations and social media interactions. The software offers functionalities such as customer interaction analytics, agent evaluation and coaching, and also has both call center and help desk capabilities.\n\n\nClick2Coach automatically records every call and is equipped with tools to track call analytics and generate performance reports. This data can be exported into an online dashboard for real-time business monitoring. Evaluation templates and training clips can be saved, updated and viewed by all managers within the company.\n\n\nThe Click2Coach solution also offers desktop training tools to assist agents in improving their customer service interactions. In addition to the cloud solution, Envision also offers an on-premise version of Click2Coach that is conveniently accessible from any desktop or PC.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72a47402-0c84-4d0a-8add-e9863e72a0df.png","url":"https://www.softwareadvice.co.uk/software/373688/click2coach","@type":"ListItem"},{"name":"Experiture","position":12,"description":"Experiture is an integrated hybrid marketing automation and customer engagement solution that caters to small and midsize businesses across various industry verticals and helps them to create and manage marketing programs across email, web, mobile and more. The solution also offers sales automation capabilities and social customer relationship management (CRM) functionality.\n\n\nExperiture can be deployed on-premise or hosted in the cloud. Experiture offers a \"Marketing Data Warehouse\" and supports integrate with Salesforce, Microsoft Dynamics and Sugar CRM. It also provides marketing resource management, marketing analytics, lead management, lead nurturing and more.\n\n\nExperiture enables clients to create, deploy, measure and enhance their marketing efforts across all channels while using a single browser-based interface. Users can create personalized one-on-one communications across channels including email, direct mail, web, mobile messages and more. Experiture also offers users segmentation and personalization tools.\n\n\nServices are offered on a monthly subscription basis that includes support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/efa1b933-0f4c-42e0-83bf-28157798c2c5.png","url":"https://www.softwareadvice.co.uk/software/23194/experiture","@type":"ListItem"},{"name":"Infer","position":13,"description":"Infer is a predictive sales and marketing tool that combines artificial intelligence (AI) and custom algorithms to deliver the industry’s most accurate lead scores. It analyzes the data collected in CRM and marketing automation systems and discovers the signals that reveal a propensity to buy.\n\n\nInfer’s algorithms provide a detailed roadmap that helps marketing teams to determine which prospects to connect with and which will not convert. For leads requiring additional nurture, Infer maps leads to the appropriate funnel stage and nurture process.\n\n\nBrands can use Infer to improve win rates, optimize account-based marketing (ABM) programs and enable certainty and predictability in their demand generation and lead qualification efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06c38645-684d-4071-b98b-67abd6ce6e50.png","url":"https://www.softwareadvice.co.uk/software/105576/infer","@type":"ListItem"},{"name":"Space Auto Websites","position":14,"description":"Space Auto is a dealership solution that gives you the tools to connect with customers, drive sales and grow your business – all in one space.\n\nSpace Auto is reimagining the car buying journey by streamlining automotive retail tech and elevating the customer experience. \n\n- Website, retailing, and CRM for auto dealerships\n- A full suite of products that you can customize for your needs\n- Control all of your software from one flexible space\n- Connect and communicate with your teams and customers in a clean, simple channel","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53f8a55a-d7cf-4145-b6f6-060b2fc4cce2.png","url":"https://www.softwareadvice.co.uk/software/370363/space-auto","@type":"ListItem"},{"name":"ServiceTonic","position":15,"description":"ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion.\n\n\n\n\n\nCore features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars.\n\n\n\n\n\nServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.softwareadvice.co.uk/software/32396/service-tonic","@type":"ListItem"},{"name":"LevelEleven","position":16,"description":"LevelEleven is an on-premise sales force automation software that helps understand consumer behaviors and improve the performance and productivity of sales representatives accordingly. Designed for sales managers and midsize businesses, the software platform takes a gamification-based approach to manage daily, weekly and monthly goals of individuals and enhance conversions.\n\n\nPrimary features of LevelEleven include sales behavior analytics, historical trends, real-time leaderboards, personalized agent analytics, agent scorecards, peer-to-peer comparison, sales campaign management, automated emails and updates in users' client relationship management systems. Additionally, the software provides an intuitive interface, which can be accessed on mobile and comes with features such as real-time pop-ups and mobile notifications.\n\n\nLevelEleven allows native Salesforce and other third-party CRM software integrations and provides subscriptions on a monthly basis. The software platform extends support via email, phone, documentation and other online methods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b659966a-ae98-4d43-902c-503a58642535.png","url":"https://www.softwareadvice.co.uk/software/139366/leveleleven","@type":"ListItem"},{"name":"Solgari","position":17,"description":"Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters to financial services, FinTech, e-commerce, retail, logistics, recruitment and government. Primary features include real-time communication, compliant recording, encryption, archiving, interactive voice response, speech analytics, voice verification, reporting and statistics.\n\n\nOther features include two-way SMS and MMS, WebRTC meeting, customer relationship management and IT integration. These applications are MS Dynamics 365, Salesforce and Zendesk.\n\n\nIt allows users to communicate via digital channels such as voice, WebRTC, video, SMS and chat. It provides skill based routing, barge-in, IVR and queuing. It allows users to adhere to compliance standard such as GDPR, PCI DSS and MiFID II. The speech analytics feature provides word and phrase searching in recordings.\n\n\nSolgari is offered in a subscription pricing. Customer support is offered via user manuals and a support site. It is available globally in 33 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a083df67-a0e0-4939-ad1f-0eb440e26914.png","url":"https://www.softwareadvice.co.uk/software/2671/solgari-cloud-pbx","@type":"ListItem"},{"name":"eSalesTrack","position":18,"description":"Soleran's eSalesTrack is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies. Primary features include sales pipelines, salesforce automation, marketing automation, real-time reporting, and analytics.\n\nOther features include contact management, opportunity management, product management, quota management, activity management, task management, sales forecasting, and analytics. It includes a dashboard to monitor contacts and activities using which organizations can make informed decisions regarding sales processes and lead handling procedures.\n\n\nThe sales force automation allows customers to automate sales processes and helps manage customer communication. It provides a 360-degree view of customers and team members. Users can generate real-time reports of campaign progress, conversion rates, and sales.\n\n\nThe eSalesTrack platform is also available in a mobile edition that allows sales representatives to manage accounts, leads, communications and reports using tablets and smartphone devices. Customer support is offered via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76e404be-e0a5-409c-883c-e17d10f757ac.png","url":"https://www.softwareadvice.co.uk/software/10994/esalestrack-crm","@type":"ListItem"},{"name":"LeadPro CRM","position":19,"description":"LeadPro CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies. It offers lead management, marketing automation and sales force automation features within a suite.\n\n\nThe lead management application includes lead acquisition, aggregation and distribution functionalities that helps sales divisions collect and organize leads. The lead distribution feature enables users to assign sales leads to the most appropriate sales representative in order to handle customer enquiries. The marketing automation application allows users to manage emails, newsletters and marketing campaigns.\n\n\nLeadPro CRM also features real-time mobile access to lead information, which helps sales representatives carry out field work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a699a1c8-302d-43fc-9b25-ec1721a5a240.png","url":"https://www.softwareadvice.co.uk/software/11118/leadpro-crm","@type":"ListItem"},{"name":"Brand Embassy","position":20,"description":"Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comment requiring attention.\n\n\nBrand Embassy is a full-featured customer support platform with all of the back-end functionality that support teams need to solve issues collaboratively. Team members can collaborate in real time, by messaging other members or departments and by attaching notes to specific cases, issues and clients.\n\n\nBrand Embassy’s knowledge base application helps employees find the most frequently used support documents and shows standardized answers to common support questions.\n\n\nBrand Embassy’s analytics and reporting features show which channels have the most activity, and what topics are most common on each of them. It is priced per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.softwareadvice.co.uk/software/14836/brand-embassy","@type":"ListItem"},{"name":"KIZEN","position":21,"description":"Kizen offers a cloud-based suite of marketing, customer relationship management (CRM) and sales tools suitable for small and midsize businesses in a range of industries. Features include contact and lead management, form automation, email syncing, surveys and social media marketing, e-commerce apps and business intelligence tools.\n\n\nUsers can input and track company data, contacts, lead activity and project pipelines. Information can sync automatically between Kizen and email services, and API tools allow for additional integrations. Marketing campaigns can be managed over social media, email, mobile devices and through surveys or events. A broadcast calendar for posts is also available.\n\n\nKizen helps users to create e-commerce apps and pages to sell products and services, supply invoices and offer free trials. A visual automation builder helps users manage marketing and sales processes. Business intelligence reports enable users to track key metrics.\n\n\nPricing is per user per month. Email and phone support is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/57b20e70-8fea-4e92-9e55-59e40deb0591.png","url":"https://www.softwareadvice.co.uk/software/46313/kizen","@type":"ListItem"},{"name":"Cruzata CRM","position":22,"description":"Cruzata CRM is a cloud-based customer relationship management (CRM) solution designed to help organizations manage client interactions and store customer information in one central place. It serves sales teams across small and midsize businesses, freelancers and individual professionals looking for a solution to manage potential leads.\n\n\nKey features include leads management, contact management, website designing, opportunity management, event planning, contracts and agreement management. The solution provides tools to track customer activities, maintain sales historical data and promote cross-selling and upselling. Businesses can even forecast sales and generate trends according to customer feedback and purchase history.\n\n\nUsers can generate ad hoc reports and analyze trends related to business and sales performance. The project management and timesheet features allow users to plan project milestones, create to-dos and record time spent on various activities.\n\n\nThe solution is priced on a yearly subscription basis which includes customer support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f25e933-c72b-4d27-927e-ed1d7f0777d2.png","url":"https://www.softwareadvice.co.uk/software/44681/cruzata","@type":"ListItem"},{"name":"Kloudville","position":23,"description":"Kloudville is a cloud-based enterprise resource planning (ERP) solution that caters to wholesalers, distributors and e-commerce retailers and helps them to manage their business operations. Key features include inventory management, order management, business analytics and more.\n\n\nKloudville's customer relationship management (CRM) application includes features such as customer profiles, history of quotes and orders, client segmentation and statuses for interactions and contracts. The solution allows users to set up a portal for customers to log in and browse through catalogs, view orders and place new ones.\n\n\nUsers can view dashboards and generate custom reports using Kloudville's analytics application that can help them to make business decisions. Additionally. Kloudville offers users functionalities to manage pricing, billing, issues, expenses and subscriptions.\n\n\nServices offered are priced based on the number of users. Support is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5daa2c68-dae1-475f-921a-50d108dd93a2.png","url":"https://www.softwareadvice.co.uk/software/167893/kloudville","@type":"ListItem"},{"name":"Wolken ServiceDesk","position":24,"description":"Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from receiving change requests to managing incidents. It comes with a self-service portal that allows customers, employees and vendors to raise service requests and automatically route the generated tickets to appropriate agents.\n\n\nWolken Service Desk's configuration management database (CMDB) enables businesses to maintain an audit trail by classifying/tracking changes across configuration item attributes. The service knowledge management system lets users create and update a knowledge repository for customers or internal use, ensuring instant query resolution and collaboration across all verticals. Additionally, administrators can classify and group tickets based on impacts, urgencies and priorities, facilitating workflow efficiency.\n\n\nWolken Service Desk facilitates integration with several third-party solutions such as Incorta, Workday, Liferay and more. Pricing is available on request and support is extended via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75522166-1e76-4b7a-ad59-661113f13eb6.png","url":"https://www.softwareadvice.co.uk/software/78036/wolken-service-desk","@type":"ListItem"},{"name":"CarNow","position":25,"description":"CarNow is a retail management solution designed to help auto dealerships maintain a vehicle inventory and streamline communication with customers. Professionals can monitor clients’ buying preferences, interact with them through video calls and send brochures, dealer’s information, vehicle comparisons and service videos to leads.\n\n\nCarNow allows customers to filter the inventory based on year, make, model, mileage or number of seats and utilize the search functionality to retrieve specific information from the database. Supervisors can perform vehicle valuations and determine prospects’ loan eligibility based on their credit scores. Additionally, managers can utilize artificial intelligence (AI) technology to automatically collect clients’ information and schedule test drives.\n\n\nCarNow facilitates integration with various third-party applications such as Google Analytics, Facebook Messenger, LotLinx and more. Pricing is available on a one-time license basis and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac0a56ce-637f-4b88-aa70-3c42cf81a65e.png","url":"https://www.softwareadvice.co.uk/software/187483/carnow","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/3171/dealership/software?page=9#itemlist","numberOfItems":25}
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