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description: Page 7 - Discover the best Call Recording Software for your organisation. Compare top Call Recording Software tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Call Recording Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) > [Page 7](https://www.softwareadvice.co.uk/directory/1718/call-recording/software?page=7)

# Call Recording Software

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Page: 7 / 10\
Prev: [Previous page](https://www.softwareadvice.co.uk/directory/1718/call-recording/software?page=6)\
Next: [Next page](https://www.softwareadvice.co.uk/directory/1718/call-recording/software?page=8)

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## Products

1. [Dial800 CallView360](https://www.softwareadvice.co.uk/software/81858/dial800) — 4.8/5 (10 reviews) — Make every conversation count using cloud-based campaign tracking, automated analytics, and real-time insights. Lever...
2. [PhoneIQ](https://www.softwareadvice.co.uk/software/221224/phoneiq) — 4.8/5 (10 reviews) — Next-Gen CTI \& Phone System built for Salesforce. Leverage our fully integrated power dialer, local presence, voi...
3. [Saleoid](https://www.softwareadvice.co.uk/software/381715/equp) — 4.6/5 (10 reviews) — Saleoid was built to bridge a gap we kept seeing in the market. Most teams are forced to choose between a lightweight...
4. [Hansen Cash+ Call Recording](https://www.softwareadvice.co.uk/software/273219/cash-call-recording-software) — 4.9/5 (10 reviews) — CASH+ Call Recording is a call recording software for businesses of all sizes that require working with phone systems...
5. [HiperMe\!](https://www.softwareadvice.co.uk/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
6. [Gryphon ONE](https://www.softwareadvice.co.uk/software/154276/gryphon-sales-intelligence) — 4.7/5 (9 reviews) — Revolutionizing Enterprise Engagement: Fueling Growth, Enhancing Experience, and Fortifying Compliance Today's enterp...
7. [MeetRox](https://www.softwareadvice.co.uk/software/449689/MeetRox) — 5.0/5 (9 reviews) — MeetRox is the ultimate solution for optimizing your sales meetings with artificial intelligence. Integrated with lea...
8. [Koncert](https://www.softwareadvice.co.uk/software/355862/koncert) — 4.6/5 (8 reviews) — Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation Konc...
9. [IPscape](https://www.softwareadvice.co.uk/software/357291/ipscape) — 4.9/5 (8 reviews) — Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scal...
10. [Neotel Call Center Software](https://www.softwareadvice.co.uk/software/317081/neotel) — 4.5/5 (8 reviews) — Neotel is a cloud-based solution that provides CRM, virtual PBX and call center features to businesses. It allows use...
11. [ITC Cloud](https://www.softwareadvice.co.uk/software/433706/itc-cloud) — 4.4/5 (7 reviews) — Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly...
12. [Clear Ring](https://www.softwareadvice.co.uk/software/436160/clear-ring) — 5.0/5 (7 reviews) — Clear Ring is designed to provide businesses with advanced tracking tools for calls, forms, and live chats. With Clea...
13. [Callbox](https://www.softwareadvice.co.uk/software/427356/callbox) — 4.9/5 (7 reviews) — Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a c...
14. [LiveOps](https://www.softwareadvice.co.uk/software/49337/liveops) — 3.7/5 (6 reviews) — LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction reco...
15. [CallHero](https://www.softwareadvice.co.uk/software/225064/callhero) — 5.0/5 (6 reviews) — Get even more new patients with call recording, conversation analysis, call tracking, virtual receptionist, answering...
16. [Twilio Flex](https://www.softwareadvice.co.uk/software/390119/twilio-flex) — 5.0/5 (6 reviews) — Twilio Flex is a fully programmable cloud-based contact center platform that gives businesses complete control of the...
17. [Avoma](https://www.softwareadvice.co.uk/software/341252/avoma) — 4.8/5 (6 reviews) — Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meet...
18. [Cockpit](https://www.softwareadvice.co.uk/software/439482/cockpit) — 5.0/5 (6 reviews) — Cockpit is a cloud-based productivity and sales enablement software that lets users analyze their customer interactio...
19. [AuguTech](https://www.softwareadvice.co.uk/software/34570/augutech) — 4.8/5 (5 reviews) — AuguTech delivers. It's industry leading cloud based CX platform with comprehensive CRM and predictive dialer solutio...
20. [PhoneCall](https://www.softwareadvice.co.uk/software/63601/phonecall) — 4.6/5 (5 reviews) — PhoneCall is a cloud-based solution that helps businesses streamline processes across telemarketing campaigns using A...
21. [Quvu](https://www.softwareadvice.co.uk/software/151402/quvu) — 4.2/5 (5 reviews) — Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dia...
22. [CallMiner Eureka](https://www.softwareadvice.co.uk/software/343881/callminer-eureka) — 4.6/5 (5 reviews) — As the global leader in conversation intelligence, CallMiner empowers organizations across industries to elevate cust...
23. [Voice Clearity](https://www.softwareadvice.co.uk/software/324586/voice-clearity) — 4.6/5 (5 reviews) — Voice Clearity provides technology such as call processing systems and services for businesses of any size. Voice Cle...
24. [Knowlarity](https://www.softwareadvice.co.uk/software/337799/knowlarity) — 4.0/5 (5 reviews) — Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of comp...
25. [Thrio](https://www.softwareadvice.co.uk/software/336512/thrio) — 5.0/5 (5 reviews) — CCaaS platform for enterprises of all sizes featuring robotic process automation, inbound and outbound voice engines,...

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## Related Categories

- [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software)
- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)
- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Links

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-----

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Leverage our fully integrated power dialer, local presence, voicemail drop, Salesforce call routing, call recording, native reporting, and more with our all-in-one communication solution.\n\nREPORTING & ANALYTICS\nLeverage real-time reporting with Live Call monitoring, whisper and barge. Track overall performance with historical reports and correlate your PhoneIQ data with Salesforce data to measure the true impact of your contact center operation.\n\nSALESFORCE CALL ROUTING\nAutomatically connect callers to the right agent with Salesforce powered IVR technology. Route calls to contact, lead, account, opportunity or case owners.\n\nADVANCED CALL CENTER FEATURES\nProgressive call center technology built for modern teams. Top features include: IVR, Call Recording, Call Queues, Disposition Code, Queue Position and Avg. Wait Time Announcements, Advanced Call Controls, Supervisor Console, Reporting & KPI’s, Power Dialer, Call Tagging, Call Comments and much more! New features pop up every month at no extra cost.\n\nGLOBAL REACH\nInstantly expand your business presence globally with local or toll free numbers in 50+ countries, allowing you to sell and service customers as if you were based locally. Easily deploy agents anywhere in the world with our globally distributed network that spans across 4 continents and ensures rock solid quality and availability 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59ac7c0e-bf8f-4267-a206-dae6abf2c6f7.jpeg","url":"https://www.softwareadvice.co.uk/software/221224/phoneiq","@type":"ListItem"},{"name":"Saleoid","position":3,"description":"Saleoid was built to bridge a gap we kept seeing in the market. Most teams are forced to choose between a lightweight CRM that cannot run their full workflow, or an expensive all-in-one suite that is bloated, complex, and priced like an enterprise tool. Growing businesses need something simpler: one connected system that keeps every customer interaction, document, message, invoice, and campaign tied to the same record.\n\nThat is where Saleoid fits in. It is designed as a true all-in-one platform that connects the entire revenue journey from generating leads to managing relationships, closing deals, running marketing, and getting paid. Instead of scattered files across computers, email threads, online drives, and WhatsApp chats, Saleoid keeps documents organized under each client so your team always knows what is missing and what comes next. You can request documents over email and automate reminders to reduce back-and-forth and delays.\n\nPain points Saleoid solves\n\n* Tool overload and messy handoffs: Sales, marketing, billing, and documents often live in separate tools. Saleoid unifies them so data is not duplicated and teams do not chase updates.\n* CRMs that do not scale with real workflows: Many CRMs stop at contact and pipeline tracking. Saleoid supports automation, add-on apps, and a broader operating layer that grows with your process.\n* Pricing that punishes growth: Per-seat pricing and hidden add-ons can make suites expensive fast. Saleoid starts at just $5/month on a 2-year plan and stays modular so you add apps only when needed.\n* Low email deliverability: Saleoid supports one-time contact validation (via credits) when adding contacts for marketing emails, helping keep lists cleaner and deliverability stronger.\n* Multi-company management headaches: Agencies and multi-brand teams often need multiple accounts. Saleoid supports managing multiple companies under one subscription.\n\nHow teams use Saleoid today\nCustomers often start by centralizing contacts, deals, and documents, then layer in workflows like lead capture forms, follow-up automation, marketing campaigns, and billing without migrating to a completely different system later. Since Saleoid supports both Custom Plans and Bundled Plans, teams can begin lean and switch plans as their needs evolve.\n\nEvery plan includes a 15-day risk-free trial, and 1:1 onboarding and support is available with applicable plans or as a one-time add-on. If you want the Best CRM Software experience without the usual complexity and cost, Saleoid is built to be that connected system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/686fef78-87fb-488a-a923-5adf5ab45b96.png","url":"https://www.softwareadvice.co.uk/software/381715/equp","@type":"ListItem"},{"name":"Hansen Cash+ Call Recording","position":4,"description":"CASH+ Call Recording is a call recording software for businesses of all sizes that require working with phone systems on a daily basis.\n\nThe software provides users with tools such as call monitoring, call monitoring, performance reviews,  call record history, quality control, compliance and more. \n\nThe tools also allow companies to provide feedback to their agents, review calls for order taking, save recordings and use a call black-out feature among many.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aec602f9-a90a-48ce-bd1c-6a7ce37415f1.png","url":"https://www.softwareadvice.co.uk/software/273219/cash-call-recording-software","@type":"ListItem"},{"name":"HiperMe!","position":5,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.co.uk/software/416977/hiperme","@type":"ListItem"},{"name":"Gryphon ONE","position":6,"description":"Revolutionizing Enterprise Engagement: Fueling Growth, Enhancing Experience, and Fortifying Compliance\n\nToday's enterprises face a dynamic landscape, balancing bold growth targets with stringent compliance regulations and exceptional customer experiences. Gryphon ONE equips marketing, customer service, and sales teams with the tools to achieve significant revenue growth, improve customer experiences, and address compliance risks. This is accomplished by seamlessly aligning regulatory requirements with unique business objectives in every interaction.\n\nUnlock Revenue Potential: Many organizations struggle with compliant outreach, inadvertently shrinking their pool of reachable contacts due to excessive suppression. With 25+ years of specialized expertise, Gryphon AI understands the complexities of compliance requirements. We've partnered with 200+ enterprise organizations, helping them navigate regulatory and company-specific risks while significantly expanding their marketable audience. Gryphon ONE ensures your outreach efforts are both compliant and effective, transforming previously untapped segments into valuable leads that drive increased revenue.\n\nElevate the Customer Journey: Modern customers demand personalized and seamless interactions. Gryphon ONE's proprietary AI provides real-time insights that drive unique business objectives at every stage of the customer journey. By intelligently engaging with customers before, during, and after every interaction, Gryphon ONE: guides your team toward optimal engagement strategies, proactively addresses potential issues as they arise, and delivers key performance insights such as call success and customer sentiment. This data-driven approach enhances personalization, improves agent effectiveness, and cultivates greater customer loyalty.\n\nFortify Against Risk: For more than a quarter-century, Gryphon AI has been a trusted ally in helping enterprises avoid critical violations such as TCPA, Do Not Contact, and collections infractions across all communication channels. Our automated Gryphon ONE platform ensures comprehensive compliance by diligently adhering to Federal, state, and provincial regulations, dynamic contact data updates, call curfew and frequency restrictions, opt-out requests, and proprietary data on existing business relationships and consent. Crucially, the platform maintains a comprehensive audit trail of all these processes, providing irrefutable proof of compliance and safeguarding your organization from potential penalties. \n\nGryphon ONE provides comprehensive contact compliance protection, empowering industry-leading, risk-free growth across even the most regulated industries.\n\nFinancial Services:  In a highly regulated and evolving environment, modern FinServ companies need a proactive approach to compliance. Gryphon ONE enables financial institutions to mitigate risk while simultaneously enhancing the customer experience, ensuring they remain competitive and compliant.\n\nInsurance:  Insurance carriers face a myriad of compliance challenges, from accurate claims handling to safeguarding sensitive customer data. Gryphon ONE delivers a holistic solution, effectively bundling robust risk management with intelligent customer engagement, empowering carriers to thrive in a dynamic landscape.\n\nHealthcare:  Regulatory compliance is paramount in healthcare, impacting member safety, data security, and operational efficiency. Gryphon ONE delivers intelligent contact compliance that arms organizations with the tools for regulatory adherence while maintaining a patient-centric approach, fostering healthy and compliant growth.\n\nTelecommunications:  Telecom enterprises navigate a hyper-dynamic landscape of intense competition and regulatory pressures. Gryphon ONE offers an innovative compliance solution that minimizes regulatory risk while maximizing marketing reach, proactively addressing these challenges and ensuring long-term success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/caba4e72-a817-4dbb-92ff-11c507da0268.png","url":"https://www.softwareadvice.co.uk/software/154276/gryphon-sales-intelligence","@type":"ListItem"},{"name":"MeetRox","position":7,"description":"MeetRox is the ultimate solution for optimizing your sales meetings with artificial intelligence. Integrated with leading CRM systems such as Salesforce, HubSpot CRM, RD CRM, Ploomes, Zoho CRM, and Pipedrive, MeetRox automates CRM entry, saving valuable time for salespeople and increasing productivity and data accuracy.\n\nOur software offers advanced features like Pitch Quality Check, which verifies the quality of the sales pitch and ensures that all team members are aligned with the sales playbook. Our AI is capable of identifying patterns that differentiate top performers from low performers, improving operational efficiency. Discover what makes the best, the best!\nMoreover, you'll have access to the Rox Assistant, our AI that uses data shared in recorded meetings to deliver exactly what you need. Whether it's a follow-up email, personalized messages, feedback for improving sales pitches, and much more, everything is delivered in seconds. Your imagination is the limit.\n\nWith our Analytics AI, you'll have a detailed analysis of topics such as: the most common pain points shared by leads, major purchase objections, key reasons for lost deals, and your main competitors, all with just a click.\n\nOur platform also seamlessly connects with leading video conferencing tools like Zoom, Google Meet, Slack, and Microsoft Teams, and captures calls made through VoIP technologies. Experience MeetRox and transform your sales team's efficiency, elevating your results with cutting-edge technology and valuable insights for strategic decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8f1bf69-6142-4451-8673-befcd54dde73.png","url":"https://www.softwareadvice.co.uk/software/449689/MeetRox","@type":"ListItem"},{"name":"Koncert","position":8,"description":"Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation\nKoncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity. Koncert ‘s AI auto dialer and cadence platform are the B2B sales tools you need to power up more conversations and pipeline.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f02dc23a-567d-4d96-9df3-2c0e538af45d.png","url":"https://www.softwareadvice.co.uk/software/355862/koncert","@type":"ListItem"},{"name":"IPscape","position":9,"description":"Designed and developed in Australia, ipSCAPE is a cloud contact center technology solution that is feature rich, scalable and offers advanced integration capabilities. Hosted on Microsoft Azure, the contact center technology integrates with Microsoft Teams, Microsoft Power BI and Microsoft Dynamics. Connect with customers through voice, webchat, email and SMS. The platform includes advanced integration capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64838adc-1965-474a-90b6-308e36763614.png","url":"https://www.softwareadvice.co.uk/software/357291/ipscape","@type":"ListItem"},{"name":"Neotel Call Center Software","position":10,"description":"Neotel is a cloud-based solution that provides CRM, virtual PBX and call center features to businesses. It allows user to record calls and access both downloaded files and playback. \n\nNeotel also offers a progressive and predictive dialling system for agents or groups. Supervisors can determine agent's performance, identify campaign results and monitor and spy on agent's conversations with callers. \n\nUsers can minimize the number of incoming spam calls by automatically modifying the signalling of each call.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c636b3e2-658d-4b2b-9e0e-bcf79e84fa4a.png","url":"https://www.softwareadvice.co.uk/software/317081/neotel","@type":"ListItem"},{"name":"ITC Cloud","position":11,"description":"Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly collaborate from anywhere, be it your trusty desk phone, handy cell phone, or reliable computer.\n\nBut what distinguishes ITC Cloud is our relentless commitment to your success. Our 24/7 help desk guarantees uninterrupted support, maintaining your business's peak performance. Our focus is enhancing your efficiency and surpassing your customer experience expectations. We're your allies from inception to long-term implementation. Place your trust in ITC Cloud to elevate your business communication to new heights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d895475-e323-437c-a6f7-84a5c98493da.png","url":"https://www.softwareadvice.co.uk/software/433706/itc-cloud","@type":"ListItem"},{"name":"Clear Ring","position":12,"description":"Clear Ring is designed to provide businesses with advanced tracking tools for calls, forms, and live chats. With Clear Ring, you can easily navigate through the complexities of modern-day marketing, thanks to our user-friendly interface that offers real-time reporting and multi-channel attribution.\n\n\nOur unique selling point lies in our commitment to data-driven insights. We believe in empowering businesses with the right information to make informed decisions, refine their strategies, and achieve their marketing objectives. Clear Ring is not just a tool; it's a transformational approach to marketing.\n\nHarness the power of data with Clear Ring and elevate your marketing strategy like never before. Whether you're a small business or a large corporation, Clear Ring is designed to meet your specific needs, ensuring you stay ahead in the competitive marketplace. Experience the difference with Clear Ring – your key to unlocking successful marketing strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31fd3b5b-7ed5-4dc6-84cf-688f74bb32ab.jpeg","url":"https://www.softwareadvice.co.uk/software/436160/clear-ring","@type":"ListItem"},{"name":"Callbox","position":13,"description":"Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a contact center, and omnichannel capabilities. The system is suitable for businesses aiming to streamline costs and merge communications with other operational tools.\n\nCallbox enables making and receiving external calls, call recording, and more. It also offers a connection with CRM and other systems, helping businesses to consolidate communications. Its key features include video conferencing for team collaboration, CRM for managing contacts and sales opportunities, and omnichannel customer engagement through channels such as WhatsApp.\n\nThe Callbox Contact Center provides comprehensive call center functionality. Businesses can oversee queues, access agent reports, and employ tools such as electronic point and call recording. Callbox offers redundancy options either in the cloud or on-premises to ensure stability for mission-critical solutions. It also includes an automated attendant with natural language speech and database integration to intelligently guide customers through menus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d1f9574-1f7c-4c1f-b52c-a3f361290e1b.png","url":"https://www.softwareadvice.co.uk/software/427356/callbox","@type":"ListItem"},{"name":"LiveOps","position":14,"description":"LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveOps is used by various industries including retail, health care, insurance and telecom.\n\n\nLiveOps key features include customer service, outbound and inbound sales, lead generation and interactive voice response.\n\n\nLiveOps support options include a knowledge base, online support, phone support and video tutorials. LiveOps also provides integration with SalesLogix, SugarCRM, Zendesk, Zoho CRM, Microsoft Dynamics CRM and Salesforce Sales Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7144e17e-ee64-4775-8cdc-2e601814acee.png","url":"https://www.softwareadvice.co.uk/software/49337/liveops","@type":"ListItem"},{"name":"CallHero","position":15,"description":"Get even more new patients with call recording, conversation analysis, call tracking, virtual receptionist, answering service, and much more, all in one easy-to-use software. Quickly see each of your front desk's call metrics like answer rate, booking rate, and win-back rate. Then you can tailor your training to what they need help with. For example, Susy is only booking 50% of calls. CallHero tells you why and then trains them for you with CallHero Academy to boost their booking rate up to 85%.  You can even listen to each call with our call recording software. CallHero's conversational analysis AI automatically tags the call with the exact reason they did not book for each of your front desk so you don't have to listen to phone calls. Allowing you to train your front desk more efficiently and effectively to book even more patients. Fully HIPPA compliant. CallHero's call tracking and call recording software matches incoming calls to your marketing campaigns like facebook, google, seo, referrals, yellow pages, doctor pads, etc. Tells you how many calls, how many booked patients, and how much revenue each of your campaigns generated.  So you can make smarter decisions with your marketing money and shift your money away from what's not working toward what is. Know hour by hour, day by day when you’re getting the most calls and missed calls. Armed with this data you can more efficiently schedule staff work hours around those times or know when to use CallHero's Push button Answering or Virtual Receptionist Service to back up your front desk during peak hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a432c25e-42df-4193-8795-2ad22cf60942.png","url":"https://www.softwareadvice.co.uk/software/225064/callhero","@type":"ListItem"},{"name":"Twilio Flex","position":16,"description":"Twilio Flex is a fully programmable cloud-based contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can deploy an omnichannel contact center platform and customize every element of the experience including the agent interface, communication channels, interaction routing and reporting to meet the unique needs of the business.\n\n\nKey features include voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, answering machine detection, data callbacks, internal chat, flag for assistance, routing configuration and alerts, call recording, marketplace analytics, desktop analytics, reporting, conversation player, workforce optimization (WFO), customizable historical reporting, keyword spotting and real-time recording transcription.\n\n\nThe Twilio Flex platform integrates data with any channel, customer relationship management (CRM) system, data source or component – including custom-built widgets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0527f760-9642-4c9d-bc08-015ada8cceb7.png","url":"https://www.softwareadvice.co.uk/software/390119/twilio-flex","@type":"ListItem"},{"name":"Avoma","position":17,"description":"Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meeting notes, customer information, recordings and more. The application allows professionals to capture and store meeting recordings in a centralized repository.\n\nAvoma enables organizations to streamline speech recognition, transcription, and natural language processing (NLP) operations via a unified platform. Additionally, it offers a variety of features including meeting preparation tools, agenda management, data synchronization, action item tracking, virtual personal assistance (VPA), contextual guidance and more.\n\nAvoma comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, Pipedrive, Zoho Meetings, Zendesk Sell and more. Pricing is available on a monthly, half-yearly or yearly subscription and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/217085c6-470e-4c3d-a2bd-49b837ce5272.png","url":"https://www.softwareadvice.co.uk/software/341252/avoma","@type":"ListItem"},{"name":"Cockpit","position":18,"description":"Cockpit is a cloud-based productivity and sales enablement software that lets users analyze their customer interactions. Its RecordX feature helps teams identify best practices, create a coaching culture, and inspire team members with real-world examples.\n\nCockpit helps users simulate knowledge with customized training. They can replace traditional, generic training programs with personalized, engaging training tailored to the team's specific needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11097ee4-7083-4436-b8eb-28bd1b5bcbbc.jpeg","url":"https://www.softwareadvice.co.uk/software/439482/cockpit","@type":"ListItem"},{"name":"AuguTech","position":19,"description":"AuguTech delivers.  It's industry leading cloud based CX platform with comprehensive CRM and predictive dialer solution is suitable for midsize and enterprise businesses.  Key features ​include: enhanced IVR & intelligent routing capabilities, custom integrations using advanced API protocols, comprehensive reporting metrics, full call recording capabilities including PCI compliant call redaction, real-time conversational analytics, and their award-winning customer service experience. \n\nAuguTech can set customized outbound caller IDs displaying real working local numbers.  Through our platform, 100's of targeted local numbers can be automatically rotated when outbound dialing.  Our answering machine detection functionality is able to filter a majority of answering machines and connect agents to more live prospects. \n\nAgents can be logged in remotely with just a head set and a web browser.  AuguTech's intuitive agent interface can display a script for the agents to read with completed custom fields like name, address, revenue, income, etc., google maps, automated call back schedulers and user stats. \n\nManagers have full access to the advanced “Administrator Dashboard” which enables them to monitor and control all aspects of the contact center in real-time. This, among many other functionalities, empowers managers with the ability to increase productivity and profitability by keeping wait times marginal and contact rates high.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cb7ed8c1-d589-4507-832f-98e3ce6ea31d.png","url":"https://www.softwareadvice.co.uk/software/34570/augutech","@type":"ListItem"},{"name":"PhoneCall","position":20,"description":"PhoneCall is a cloud-based solution that helps businesses streamline processes across telemarketing campaigns using AI-enabled predictive dialers, text-to-speech technology and more. Managers and leaders can search agent names to monitor calls and intervene through voice or chat, facilitating overall supervision.\n\n\nPhoneCall’s predictive dialing module utilizes big data and machine learning technologies to manage inbound/outbound communications and automatically schedule, route and redirect calls to agents. It compresses, encrypts and archives all call recordings on a centralized platform, letting managers gain visibility through established audit trails. Additionally, users can gain insights into call center productivity based on multiple criteria such as agent performance, sales pitches, contact changes, call metrics and more.\n\n\nPhoneCall comes with an application programming interface (API), which enables businesses to integrate the system with several third-party solutions. It is available on a pay-as-you-go model and support is extended via phone, live chat, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/382e3d03-8eee-4f47-ba89-9ea079fbda10.png","url":"https://www.softwareadvice.co.uk/software/63601/phonecall","@type":"ListItem"},{"name":"Quvu","position":21,"description":"Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call queues and gain visibility into campaign sales, abandoned calls and Do Not Call (DNC) compliance metrics on a centralized platform.\n\n\nQuvu allows supervisors to monitor agents' performance during calls and use the search functionality to retrieve call recordings based on number, agent, queue, disposition, data or file source and campaign. Administrators can analyze key performance indicators (KPIs) and visualize data in the form of graphs according to requirements. Additionally, its preview dialer enables professionals to view important customer details before calls to improve overall retention rates.\n\n\nQuvu lets businesses download call recordings and configure secure access permissions for staff members using passwords. Pricing is based on customers' requirements and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/05f8bb35-d1b0-4bd3-b7a9-2d04bc6c61d6.png","url":"https://www.softwareadvice.co.uk/software/151402/quvu","@type":"ListItem"},{"name":"CallMiner Eureka","position":22,"description":"As the global leader in conversation intelligence, CallMiner empowers organizations across industries to elevate customer experience (CX) through comprehensive, AI-driven insights. Combining deep domain expertise with cutting-edge artificial intelligence (AI), including generative AI, agentic AI, and machine learning,   CallMiner delivers the industry’s most powerful platform to analyze omnichannel customer interactions – voice, chat, email, social, and surveys – at scale. This enables enterprises to unlock the true value of every conversation, elevating CX and operational performance throughout the organization.\n\nThe CallMiner platform collects and analyzes every voice and text-based interaction, including unsolicited feedback such as contact center calls and solicited feedback like surveys and digital engagements. CallMiner uses advanced NLP, emotion detection, automated scoring, and AI-driven topic discovery to identify nuanced patterns, sentiment shifts, and behavioral traits. These insights reveal hidden opportunities across agent performance, operational efficiency, marketing effectiveness, sales enablement, and product innovation, and customer satisfaction. This intelligence informs data-driven decisions and accelerates continuous improvement in real time and post-interaction.\n\nCallMiner continues to innovate across key areas, including advanced AI capabilities. CallMiner AI Assist, the company’s agentic AI framework, leverages specialized AI agents to drive deep data investigation, create reports, accelerate workflows, and uncover actionable insights. Research agents answer complex questions using natural language, while supervisor agents coordinate tasks, surface patterns, and recommend next steps. Combined with our GPT-style help bot and summarization capabilities, CallMiner’s use of AI translates directly into better decisions, faster outcomes, and smarter customer experience actions.\n\nAdditionally, CallMiner’s newest product, CallMiner Outreach, empowers organizations to proactively engage customers with personalized, data-informed communications driven by AI-curated insights. CallMiner Outreach is a native customer engagement and feedback solution that automates and optimizes omnichannel campaigns based on real-time and historical conversation analytics, enabling marketing, sales, and service teams to deliver targeted messaging that improves customer retention, acquisition, and loyalty. This end-to-end customer engagement solution ensures that insights gleaned from conversation intelligence not only inform but activate business growth.\n\nCallMiner’s entire product suite supports both real-time and post-interaction analytics, allowing organizations to continuously monitor and improve contact center and customer experience operations. The platform’s extensible architecture offers seamless integration with key enterprise systems including CRM, workforce management, and quality assurance tools. Additionally, the robust Solutions Catalogue provides pre-built, use case-specific analytics content that accelerates insight harvesting, minimizes deployment time, and reduces total cost of ownership.\n\nCallMiner is trusted by leading organizations across technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality to deliver measurable, scalable business results. By transforming vast volumes of unstructured interaction data into actionable intelligence, CallMiner enables enterprises to drive meaningful CX transformation, improve operational efficiency, maximize agent impact, and uncover new growth avenues—all underpinned by the latest advances in AI technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.softwareadvice.co.uk/software/343881/callminer-eureka","@type":"ListItem"},{"name":"Voice Clearity","position":23,"description":"Voice Clearity provides technology such as call processing systems and services for businesses of any size. \n\nVoice Clearity specializes in cloud-based technology including interactive voice response (IVR) & Customized interactive voice response as per company need. Whether an organization needs to purchase an IVR system or utilize hosted IVR services, Voice Clearity provides a solution that meets any phone answering requirements. \n\nVoice Clearity's experienced development team can design, program, test, and install your phone application quickly and have it in place quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f77d2194-1c45-403b-ace0-de2799353a6a.png","url":"https://www.softwareadvice.co.uk/software/324586/voice-clearity","@type":"ListItem"},{"name":"Knowlarity","position":24,"description":"Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of companies with scalable & robust Cloud-based business communication solutions. Its innovative  solutions in Voice, Video & AI are leveraged by top companies like MG Motors, OYO, Marks & Spencers, PolicyBazaar.com & IndiaMart\n\n\nKnowlarity’s cloud communication solutions empower businesses to operate on an effective communication network via various cloud solutions such as Click-to-call, Number Masking, Multi-Level IVR System, Toll-free Number, AI-powered Speech Analytics, ChatBots/VoiceBots, WhatsApp Business API and much more. \n\nIts solutions are trusted by over 6000+ businesses across 65+ countries, Knowlarity empowers businesses across every industry to realize the complete prowess of cloud-based communication. With over 300+ employees, it provides businesses unparalleled reliability and intelligence by enabling business communication.\n\nKnowlarity’s cloud communication technology is utilized by companies across industries. Top Companies in Finance, IT/Software, Edutech, Automobile, Logistics & Delivery, E-Commerce, Healthcare Sector, facilitate business communication and optimize operations by integrating Knowlarity Solutions with their CRM & marketing automation software. Core Processes like customer support, remote work, lead generation, delivery and marketing efforts are streamlined via Knowlarity’s state-of-the-art solutions,\n\nThese are some of the most popular Solutions of Knowlarity-\n\nCloud Contact Center:  A holistic voice solution that is hosted on the cloud. It streamlines voice operations for businesses to derive more ROI out of the interactions that they have with their customers. Easy to integrate with CRM & other solutions to drive cohesive customer engagement efforts. \n\nVirtual Number: A cloud-based number used for routing incoming customer calls to the preferred agents as per customer queries, departments & even offices. Businesses can use local, toll-free and international virtual business numbers to expand their market reach and offer customers ease of accessibility while reducing their in-house costs on infrastructure and operations.\n\nIVR: \nInteractive Voice Response (IVR) is a technology leveraged by businesses to automate customer interactions in both inbound and outbound calls via pre-recorded voice messages & Text to Speech technology. It functions on DTMF input done by the customer. With IVR, a business can interact with callers & route calls to agents when required.\n\nChatBots & VoiceBots: Conversational AI-powered Bots let a business automate engagement at many levels. A business can automate conversations for support, lead generation & more with ChatBots and VoiceBots. It is built to give omnichannel experience through Website, WhatsApp and virtual assistant AI-technologies like Google Assistant & Alexa.\n\nSpeech Analytics Platform: The Speech Analytics platform lets businesses build an easy-to-use application & helps them get closer towards their customer intent empathy basis sentiment analysis. A business can analyze phone calls quickly & accurately through speech to text transcription. A business can analyze 100% customer interactions to derive unmatched business intelligence.\n\nWhatsApp Business API: The WhatsApp Business API is a solution for businesses to interact with customers and leverage the 2 billion active user base. Businesses can drive engagement for sales, support, operations etc. Knowlarity is a WhatsApp Business Solution Provider that helps businesses lower costs, enhance support & boost lead generation.\n\nVideo API-  Knowlarity’s Video APIs/SDKs help businesses build video experience within the Website/App. Businesses can seamlessly integrate video communication in their strategy - Client Meeting, Consultations, Remote Work & much more. The Video Solution comes with a slew of features like video recordings and dashboards to help businesses learn more about their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51413952-d026-43c0-96e2-7c6da5b0e4ea.jpeg","url":"https://www.softwareadvice.co.uk/software/337799/knowlarity","@type":"ListItem"},{"name":"Thrio","position":25,"description":"CCaaS platform for enterprises of all sizes featuring robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built-in AI tools. \n\nThrio offers an API-first architecture & array of security certifications that make it a compelling choice for complex and high-volume environments. Thrio’s contact center experts develop and market cutting-edge technology that sets a new standard for reliability in contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ca1ceda-a416-4a3e-83c7-9466df330366.jpeg","url":"https://www.softwareadvice.co.uk/software/336512/thrio","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/1718/call-recording/software?page=7#itemlist","numberOfItems":25}
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