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description: Page 6 - Discover the best Call Recording Software for your organisation. Compare top Call Recording Software tools with customer reviews, pricing and free demos.
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title: Page 6 - Best Call Recording Software - 2026 Reviews, Pricing & Demos
---

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# Call Recording Software

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## Products

1. [TalkChief](https://www.softwareadvice.co.uk/software/204802/talkchief) — 4.9/5 (18 reviews) — TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups...
2. [Yodel](https://www.softwareadvice.co.uk/software/91207/yodel) — 4.0/5 (18 reviews) — Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts....
3. [Calilio](https://www.softwareadvice.co.uk/software/517054/Calilio) — 4.3/5 (18 reviews) — Calilio is a AI powered cloud phone system that leverages VoIP technology to integrate a company's communication need...
4. [DeepCall](https://www.softwareadvice.co.uk/software/504998/DeepCall) — 4.9/5 (18 reviews) — DeepCall by Sarv is an enterprise-grade cloud communication platform designed for organizations that require secure, ...
5. [EasyCall Cloud](https://www.softwareadvice.co.uk/software/276085/easycall-cloud) — 4.4/5 (17 reviews) — EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This soluti...
6. [Infinity Call Tracking](https://www.softwareadvice.co.uk/software/470524/Call-Tracking) — 4.7/5 (17 reviews) — Infinity offers a cloud-based call tracking solution that helps small to large businesses manage customer engagement,...
7. [CallShaper](https://www.softwareadvice.co.uk/software/166423/call-shaper) — 4.9/5 (16 reviews) — CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features in...
8. [Nectar Desk](https://www.softwareadvice.co.uk/software/348480/nectar-desk) — 4.6/5 (16 reviews) — Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center f...
9. [Outdoo AI](https://www.softwareadvice.co.uk/software/265316/Outdoo) — 4.9/5 (16 reviews) — Outdoo is a unified AI roleplay and coaching platform for real customer conversations, built for customer-facing team...
10. [ICR Evolution](https://www.softwareadvice.co.uk/software/361026/icr-evolution) — 4.6/5 (16 reviews) — ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It ha...
11. [VSLogger](https://www.softwareadvice.co.uk/software/28517/vslogger-call-recorder) — 4.7/5 (15 reviews) — VSLogger is an on-premise call recording solution for small and midsize businesses. It offers services to call center...
12. [Aspect Quality](https://www.softwareadvice.co.uk/software/267520/alvaria-quality-management) — 4.4/5 (15 reviews) — Alvaria Quality is a call center quality management solution providing effective ways to assess quality of voice and ...
13. [55PBX](https://www.softwareadvice.co.uk/software/335980/55pbx) — 5.0/5 (15 reviews) — 55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, W...
14. [Samu](https://www.softwareadvice.co.uk/software/422097/samu) — 4.7/5 (15 reviews) — Samu is a call center workforce management software that helps businesses capture, transcribe and analyze video calls...
15. [Eric.ai](https://www.softwareadvice.co.uk/software/524774/Eric-ai) — 4.9/5 (15 reviews) — Eric.ai is an AI-powered meeting assistant. It automates the tasks of note-taking, transcription, and action item tra...
16. [Dialing Innovations Call Center Application Suite](https://www.softwareadvice.co.uk/software/67857/dialing-innovations) — 4.8/5 (14 reviews) — Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and...
17. [BeInContact](https://www.softwareadvice.co.uk/software/330047/beincontact) — 4.4/5 (14 reviews) — BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such...
18. [CircleLoop](https://www.softwareadvice.co.uk/software/179530/circle-loop) — 4.5/5 (13 reviews) — Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile dev...
19. [Jet Interactive](https://www.softwareadvice.co.uk/software/320869/jet-interactive) — 4.8/5 (13 reviews) — Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephon...
20. [Intalk.io](https://www.softwareadvice.co.uk/software/244062/intalk-io) — 4.1/5 (13 reviews) — intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service,...
21. [LeadDesk](https://www.softwareadvice.co.uk/software/450657/LeadDesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. T...
22. [Traq.ai](https://www.softwareadvice.co.uk/software/248796/traq365) — 4.9/5 (12 reviews) — Traq.ai is an advanced sales platform designed to revolutionize how your sales team interacts with customers, closes ...
23. [Avaya Experience Platform](https://www.softwareadvice.co.uk/software/126442/avaya-experience-platform) — 4.7/5 (11 reviews) — Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, ...
24. [Flyte](https://www.softwareadvice.co.uk/software/350494/flyte) — 4.8/5 (11 reviews) — Flyte is a sales acceleration platform that helps sales leaders boost their pipeline through competitive insights and...
25. [Kiamo](https://www.softwareadvice.co.uk/software/244884/kiamo) — 4.2/5 (11 reviews) — Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Cust...

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## Related Categories

- [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software)
- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)
- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Links

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-----

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Key capabilities for advanced call handling include sticky agent routing, number masking, and multi-layer dispositions, while customizable dashboards allow decision-makers to monitor performance with real-time analytics. DeepCall also provides pre-built integrations with popular CRM systems like Salesforce, along with open APIs for custom integrations.\n\nThe primary benefits of using DeepCall include enabling omnichannel engagement, improving first-contact resolution with AI-assistance, and ensuring resilience and scalability to handle millions of interactions seamlessly. The platform is ideal for a wide range of clients, including enterprises and SMBs in sectors like banking, healthcare, and e-commerce, as well as government and public safety bodies managing emergency helplines. It is also well-suited for tech-driven organizations and companies across India, APAC, and other global emerging markets that need a secure and compliant communication infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9232036c-5b9e-4f9a-9789-3ff52e3bbdaf.png","url":"https://www.softwareadvice.co.uk/software/504998/DeepCall","@type":"ListItem"},{"name":"EasyCall Cloud","position":5,"description":"EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This solution is available in multiple languages including English, Italian, and Spanish. EasyCall Cloud provides various features for international call and contact venters including a predictive dialer, call recording, appointment management, real-time reporting, and more. Additionally, EasyCall Cloud is GDPR-compliant and provides data security and encryption in the cloud. The EasyCall Agents mobile app is available for iOS and Android devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3001f7e-cd78-4085-b3d8-94e3aa0d6d78.jpeg","url":"https://www.softwareadvice.co.uk/software/276085/easycall-cloud","@type":"ListItem"},{"name":"Infinity Call Tracking","position":6,"description":"Infinity offers a cloud-based call tracking solution that helps small to large businesses manage customer engagement, marketing communication and call recording with sentiment analysis. The platform enables users to track numbers across multiple channels including websites, landing pages, emails, brochures and more.\n\n\nInfinity offers visitor level call tracking to let users track the digital journey of prospects and capture their website interactions history with sources, channels and keywords data. Additionally, it facilitates tracking for multiple campaigns as well as sessions. The platform also allows users to analyze marketing initiatives via offline tracking from sources such as broadcast adverts, business cards and flyers.\n\n\nInfinity integrates with various third-party applications such as Omniture, Webtrends, Quantcast, Salesforce, Google Adwords, DCM and Google Analytics. The product is available on a monthly subscription pricing and support is extended via phone, email, documentation and an online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abedf0b3-5e79-4eb7-a16b-8f2404e30a75.png","url":"https://www.softwareadvice.co.uk/software/470524/Call-Tracking","@type":"ListItem"},{"name":"CallShaper","position":7,"description":"CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support.\n\n\nCallShaper enables users to create click-to-call forms for websites or accept real-time feeds from lead vendors. Leads posted in real time are immediately available for dialing and each real-time source can be tracked separately. Users can import leads from a database or from vendor files.\n\n\nCallShaper offers real-time reporting that enables users to measure agent, campaign and lead performance. Users can run reports to view historical data or apply filters to analyze specific views of campaign data.\n\n\nOther features include predictive dialing, answering machine detection, call monitoring and custom scripting. A color-coded interface allows supervisors to monitor agent activity and identify potential issues. Internal chat can also be used to send announcements or directly message agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.softwareadvice.co.uk/software/166423/call-shaper","@type":"ListItem"},{"name":"Nectar Desk","position":8,"description":"Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics.\n\nNectar Desk allows users to set up separate call queues; customize business hours, messages and hold music; and configure IVR functions. Calls can be recorded, forwarded to other phones and routed using skills-based routing.\n\nNectar Desk provides managers with agent analytics tools, which allow them to check in on key agent metrics such as average handling time, missed call ratio and agent statuses. This information can help call centers assess agent performance and manage their staffing. Managers can also use call monitoring, barging and whispering to assist agents. Nectar Desk also integrates with customer relationship management (CRM) platforms.\n\nPricing is per user per month. Support is available online, via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07515ecd-becf-494e-87f0-0fbfacb43e17.png","url":"https://www.softwareadvice.co.uk/software/348480/nectar-desk","@type":"ListItem"},{"name":"Outdoo AI","position":9,"description":"Outdoo is a unified AI roleplay and coaching platform for real customer conversations, built for customer-facing teams that need training to translate into execution. By connecting roleplay practice, live interactions, and post-call assessment, Outdoo closes the coaching loop from preparation to performance.\n\nTeams prepare through realistic roleplays, apply skills during customer interactions, and improve through consistent scoring and structured reinforcement. Leaders gain visibility into readiness, coaching effectiveness, and skill progression across practice and execution. With unified AI scorecards, personalized learning paths, SCORM and xAPI support, and 120+ integrations, Outdoo helps organizations drive consistent performance at scale.\n\nTrusted by organizations including Globe Life, Allied Health, ProvideSure, RAIN Group, CMC, and Qure.ai.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa4ec906-d2fe-434d-a71b-c261be4929bd.jpeg","url":"https://www.softwareadvice.co.uk/software/265316/Outdoo","@type":"ListItem"},{"name":"ICR Evolution","position":10,"description":"ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It has served a variety of clients, from large outsourcers to small and medium companies, who use the solution for multiple purposes such as customer care, telesales and debt collections.\n\nInbound channels include voice, email, SMS, live chat, Whatsapp,Twitter, Telegram and Facebook Messenger. Outbound campaigns come with predictive, preview and progressive dialers, agentless mode and dynamic scripts. From reporting and analytics to CRM integration, ICR Evolution is an end-to-end solution for contact centers of all sizes, industries and currently operates across countries.\n\nIn addition to an Agent mode, ICR Evolution offers a Supervisor and a Designer mode. These viewing modes are designed to enable contact center operatives to use the solution based on their roles.\n\nThe product is available in English, Spanish and French and can be white-labeled and personalized to suit client needs. It is sold through a global network of partners who provide implementation, training and technical support services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/701eb5de-7c53-4e55-9c4f-de5f035332b6.jpeg","url":"https://www.softwareadvice.co.uk/software/361026/icr-evolution","@type":"ListItem"},{"name":"VSLogger","position":11,"description":"VSLogger is an on-premise call recording solution for small and midsize businesses. It offers services to call centers, financial institutions, insurance agencies, law practices, government organizations and other industries.\n\n\nThe key features of VSLogger are call recording, quality control evaluations, reviews, live performance dashboards, and business intelligence. It also offers coaching, screen capture, workflow optimization and reporting capabilities to the users.\n\n\nVSLogger can be integrated into various phone devices and computers. It supports analog, digital, private branch exchange (PBX) extensions, VoIP and other phone lines. The quality control module of the software allows managers to monitor the performance of and provide relevant training to chat agents. The work status module provides a real-time view of agents’ work and breaks time to all managers.\n\n\nVSLogger is available on an annual subscription basis. It also offers a perpetual license for a one-time fee. Support is offered via phone during business hours on weekdays and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8dd3ad7a-cd99-43a6-b751-83128d1b448f.png","url":"https://www.softwareadvice.co.uk/software/28517/vslogger-call-recorder","@type":"ListItem"},{"name":"Aspect Quality","position":12,"description":"Alvaria Quality is a call center quality management solution providing effective ways to assess quality of voice and text-based customer interactions from multiple sources of quality including supervisors, QA analysts, customers, and others. These features help small, medium and large enterprises improve customer satisfaction, improve agent effectiveness and comply with increasing legal requirements and security concerns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf4a8c1a-6751-45e8-a747-487bda226286.png","url":"https://www.softwareadvice.co.uk/software/267520/alvaria-quality-management","@type":"ListItem"},{"name":"55PBX","position":13,"description":"55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, Whatsapp and other channels. The platform enables organizations to streamline operations related to customer service, sales teams, outbound calls, marketing and other areas. \n\n55PBX offers various features such as Whatsapp templates, IVR, productivity reports, an automatic dialer and more. Additionally, it supports integration with numerous third-party applications including Zendesk Support and Sell, Freshdesk, Salesforce, Pipedrive and Hubspot via API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d936fc85-a70b-405a-b685-d887c34ef701.png","url":"https://www.softwareadvice.co.uk/software/335980/55pbx","@type":"ListItem"},{"name":"Samu","position":14,"description":"Samu is a call center workforce management software that helps businesses capture, transcribe and analyze video calls to gain insights into sales calls. Administrators can identify main conversation topics using AI-enabled tools. Additionally, the platform lets stakeholders create video libraries and store training materials for new employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bc02b3e9-a26d-45d6-8013-1213eb7838c0.png","url":"https://www.softwareadvice.co.uk/software/422097/samu","@type":"ListItem"},{"name":"Eric.ai","position":15,"description":"Eric.ai is an AI-powered meeting assistant. It automates the tasks of note-taking, transcription, and action item tracking. Designed for teams, Eric.ai eliminates the need for manual meeting administration and allows professionals to focus on the substance of their discussions.\n\nEric.ai's key features include automatic meeting transcription across popular video conferencing platforms. The AI-powered assistant captures meeting minutes, action items, and summaries in real-time. It also automatically assigns owners and due dates to action items. This provides timely reminders to keep teams on track.\n\nAll of a user's meeting data is stored in a centralized, searchable repository. This transforms the meeting experience into a valuable knowledge base. Eric.ai seamlessly integrates with existing productivity tools. This streamlines workflows and eliminates the need for duplicate data entry. The software adheres to the highest security standards and is fully compliant with ISO27001, safeguarding sensitive meeting information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d9b58ad0-ea8f-4e30-a778-ec2a1c2d5e3c.jpeg","url":"https://www.softwareadvice.co.uk/software/524774/Eric-ai","@type":"ListItem"},{"name":"Dialing Innovations Call Center Application Suite","position":16,"description":"Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include call tracking, call recording, call evaluation by using tools, call scripting and predictive dialer.\n\n\nThe solution allows organizations to utilize all aspects of a prospect or customer by mixing business automation with social interactions. Users can also connect with web leads which help businesses to convert leads into clients. The solution also offers advanced APIs that let users integrate call center applications with the other business applications.\n\n\nIt provides other features such as intelligent call routing, on-screen display of caller information and answering machine detection. The solution also helps with multiple campaign management, caller ID mapping and list data management.\n\n\nServices are available on a per month subscription basis with support available via email, phone and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0966d86a-966c-45aa-8dcc-51c50d21c96d.png","url":"https://www.softwareadvice.co.uk/software/67857/dialing-innovations","@type":"ListItem"},{"name":"BeInContact","position":17,"description":"BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations with the major CRM & apps instantly. Alternatively, through the API and web services, it is possible to integrate any solution you have already in use or have developed over the years. BeInContact is already integrated with the main market-leading CRM: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow. Additionally, BeInContact supports all traditional and new contact channels: voice, email, SMS, webchat, video chat, and social messaging including WhatsApp Business, Facebook Messenger, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.softwareadvice.co.uk/software/330047/beincontact","@type":"ListItem"},{"name":"CircleLoop","position":18,"description":"Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable call menus. \n\n\nThe call analytics panel allows managers to monitor their team’s performance and listen back to call recordings, or barge calls in real time. In addition, the solution allows users to select local, national and mobile numbers to call from.\n\n\nCircle Loop helps teams to collaborate via features such as team voicemail, team greetings and conference calling. Integration include customer relationship management systems as well as apps such as Slack, HipChat and Capsule. Further, CircleLoop supports hardware including Bluetooth sets, speakers and handsets.\n\n\nCircle Loop provides its services on a monthly subscription basis. The solution has mobile apps for Android as well as iOS users and provides support over telephone, email, live chat and in-app chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4657e506-5df9-4e14-bd35-0bbeccb2c5ee.png","url":"https://www.softwareadvice.co.uk/software/179530/circle-loop","@type":"ListItem"},{"name":"Jet Interactive","position":19,"description":"Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephone systems and mobiles services on a unified platform. It offers a customer relationship management (CRM) solution, which enables employees to capture and store customer information in a centralized repository. \n\nThe application allows sales teams to analyze data, configure workflows and gain insight into advertisement channels and sales. Jet Interactive lets professionals track calls from mobile call extension advertisements on search result pages and mobile websites.\n\nPricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dac7a0ef-3d13-4e26-991c-1a5487d0681d.png","url":"https://www.softwareadvice.co.uk/software/320869/jet-interactive","@type":"ListItem"},{"name":"Intalk.io","position":20,"description":"intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, social media, chat to a single platform thus enabling a consistent brand experience. Automate your service workflows with IVRs, Chatbot and Email automation. intalk.io runs on the cloud, in hybrid mode or can be installed on-premise following all internal security protocols.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7518f9b4-c85f-4203-bb7d-5f70881118e1.png","url":"https://www.softwareadvice.co.uk/software/244062/intalk-io","@type":"ListItem"},{"name":"LeadDesk","position":21,"description":"LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. The platform offers an outbound sales solution that can increase agent efficiency. It also provides an omnichannel customer service system. This system allows businesses to manage all communication channels in one place.\n\nLeadDesk's solutions are built on the company's own call infrastructure. This infrastructure guarantees high-quality audio and 99.95% uptime across over 500 million calls per year. The platform is compliant with regulations in each market. Servers are located in Europe to ensure fast operations and data security. Businesses can customize their campaigns, queues, reports, and operations. This allows them to equip their sales and service teams with the tools they need.\n\nWhether an organization wants to boost outbound sales or enhance omnichannel customer service, LeadDesk provides a flexible, feature-rich solution. This solution can be tailored to meet the organization's unique needs. LeadDesk has a deep understanding of the contact center industry. The platform helps transform regular sales and customer service teams into high-performing teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d73c0ab-7bdb-4cfa-bbe6-4dd517cd0775.jpeg","url":"https://www.softwareadvice.co.uk/software/450657/LeadDesk","@type":"ListItem"},{"name":"Traq.ai","position":22,"description":"Traq.ai is an advanced sales platform designed to revolutionize how your sales team interacts with customers, closes deals, and nurtures long-lasting relationships. With our suite of AI-powered features, your team can achieve unprecedented success by leveraging cutting-edge technology and data-driven insights. From recording and summarizing calls to analyzing buyer sentiment and identifying potential risks, Traq.ai equips your team with the tools they need to excel in the competitive world of sales. Following are some of its main features:\n\n- Call & video recording: This feature captures every detail of sales calls and video meetings. Salespeople can focus entirely on building genuine connections with customers, knowing that every interaction is securely recorded for future reference. \n\n- Custom analysis: Every industry has its unique challenges and opportunities. Traq.ai understands this, and our Customized Analyses feature allows you to tailor call analysis to your specific business context. By extracting critical, industry-specific insights from sales conversations, you gain a deeper understanding of your customers, market trends, and competitors. Armed with this knowledge, your team can make data-driven decisions, adapt strategies to changing market dynamics, and gain a competitive edge.\n\n- Call summary: Traq.ai's Call Summary feature condenses lengthy calls into concise, actionable summaries, providing your team with quick reference guides for each interaction. These summaries ensure everyone stays on the same page and facilitate collaboration among team members. \n\n- Sales coaching: Traq.ai's Coaching Library is a valuable resource that captures real-world sales conversations for learning and growth. From new hires to experienced salespeople, access to a diverse array of interactions enables your team to learn from best practices, identify areas for improvement, and fine-tune their approach. \n\n- Call score: This feature objectively evaluates the performance of each sales call. By quantifying the quality of conversations and objection handling, the Call Score provides a clear, measurable assessment of sales interactions. This insight helps identify which deals may require additional attention and informs targeted coaching strategies.\n\n- Buyer sentiment: Understanding customer sentiments is crucial in crafting sales strategies. Traq.ai's Buyer Sentiment feature employs advanced sentiment analysis to gauge the emotions and inclinations of buyers during sales conversations.\n- Risk Profile: Traq.ai's Risk Profile feature proactively identifies risks and objections that may arise during sales conversations. By highlighting potential challenges early on, your team can develop targeted strategies to address them effectively. \n- Follow-up communication: AI-generated follow-up communication feature takes the burden off your sales team by creating professional messages based on previous conversations. By analyzing call data, the AI system crafts personalized follow-up messages, saving time and ensuring consistent, prompt engagement with customers. \n- Task list: This feature automates task management, ensuring that follow-ups are conducted promptly. By streamlining task assignments and reminders based on call content, the Task List enhances team efficiency and maintains momentum with prospects and customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21c4a7aa-ec4e-4674-876b-b56c49188755.jpeg","url":"https://www.softwareadvice.co.uk/software/248796/traq365","@type":"ListItem"},{"name":"Avaya Experience Platform","position":23,"description":"Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, including voice, email, and chat. The software is designed to deliver effortless experiences for customers and employees at every touchpoint, and help contact centers run smoothly no matter where employees are based, in the office or working remotely.\n\nAvaya Experience Platform automatically routes interactions to the most appropriate employee based on their skill level, customer value, and campaigns. Contextual customer information is displayed to agents at the point of interaction, who can also connect with appropriate internal experts through online presence and instant messaging capabilities. Service quality can be tracked and areas for improvement identified through historical and real-time reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82e45738-135c-47e1-9a0f-90a91655fcd8.png","url":"https://www.softwareadvice.co.uk/software/126442/avaya-experience-platform","@type":"ListItem"},{"name":"Flyte","position":24,"description":"Flyte is a sales acceleration platform that helps sales leaders boost their pipeline through competitive insights and deal intelligence.\n\nFlyte provides a one-stop solution that enables sales, marketing and product teams to tap into the minds of their customers and learn what resonates with them.\n\nFlyte has 3 main benefits:\n\n1. AI Powered Notes: Creates well-organized notes that directly sync with CRMs\n\n2. Competitive Insights: Captures deep insights on competitors & product features\n\n3. Revenue forecasting: Captures key risks in deal pipeline to improve conversion rates\n\nFlyte integrates with a range of third party applications including Salesforce, Hubspot, Slack, Outlook, Zoom, and Google Calendar in order to streamline meeting prep and task management.\n\nIn order to ensure the security of business data, Flyte offers end-to-end encryption and 99% uptime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a77580c3-c874-4531-9549-ec73e61eda41.png","url":"https://www.softwareadvice.co.uk/software/350494/flyte","@type":"ListItem"},{"name":"Kiamo","position":25,"description":"Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relations. \n\nKiamo offers a smart distribution engine that selects the right advisers for each new interaction, & an ergonomic interface for the teams. It is accessible on-premise or in the cloud.\n\nThey believe that support is essential for the success of a contact center project (integration, advice, training, etc.).\nThe implementation of off-the-shelf solutions meets a need for an unmarked tool.\n\nThus, they believe in the strategic role of partners and their added value for the user of contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d3a094f-fd53-4769-8921-ba7b7f5f81ff.png","url":"https://www.softwareadvice.co.uk/software/244884/kiamo","@type":"ListItem"}],"numberOfItems":25}
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