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description: Page 4 - Discover the best Call Recording Software for your organisation. Compare top Call Recording Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Call Recording Software - 2026 Reviews, Pricing & Demos
---

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# Call Recording Software

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## Products

1. [Unified Communications as a Service (UCaaS)](https://www.softwareadvice.co.uk/software/138574/ip-phone-system) — 4.4/5 (49 reviews) — Evolve IP is a cloud-based IP phone and collaboration solution suitable for businesses with over 50 employees. It cat...
2. [3CLogic](https://www.softwareadvice.co.uk/software/19735/3clogic-cloud-contact-center) — 4.3/5 (49 reviews) — 3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers....
3. [Sharpen](https://www.softwareadvice.co.uk/software/32009/sharpen) — 4.4/5 (48 reviews) — Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an a...
4. [Call Center Studio](https://www.softwareadvice.co.uk/software/70301/call-center-studio) — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
5. [Zoho Voice](https://www.softwareadvice.co.uk/software/401932/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced...
6. [Monster VoIP](https://www.softwareadvice.co.uk/software/93352/monster-voip) — 4.7/5 (44 reviews) — Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP)...
7. [SparkTG VCC](https://www.softwareadvice.co.uk/software/217354/ivr-service) — 4.7/5 (42 reviews) — SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer ...
8. [PhoneWagon](https://www.softwareadvice.co.uk/software/83496/phonewagon) — 4.7/5 (42 reviews) — PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campai...
9. [Ultatel Cloud Business Phone System](https://www.softwareadvice.co.uk/software/227125/clarity-business-phone-system) — 4.7/5 (41 reviews) — ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. O...
10. [CloudCall](https://www.softwareadvice.co.uk/software/130069/cloudcall-enterprise) — 4.0/5 (40 reviews) — CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale ...
11. [CRM Messaging](https://www.softwareadvice.co.uk/software/363438/crm-messaging) — 4.6/5 (39 reviews) — CRM Messaging – Streamline Customer Conversations with AI-Powered Automation Customers today expect fast, seamless, a...
12. [WeKall](https://www.softwareadvice.co.uk/software/439280/wekall) — 4.5/5 (39 reviews) — Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns ...
13. [VXT](https://www.softwareadvice.co.uk/software/253345/vxt) — 4.8/5 (38 reviews) — VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your bus...
14. [Rinkel](https://www.softwareadvice.co.uk/software/381552/rinkel) — 4.7/5 (38 reviews) — Rinkel is telephone software designed by entrepreneurs for entrepreneurs. Ordering and setting it up is extremely eas...
15. [VirtualPBX](https://www.softwareadvice.co.uk/software/160417/virtualpbx) — 4.7/5 (36 reviews) — VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to strea...
16. [Honeit](https://www.softwareadvice.co.uk/software/110367/honeit) — 4.8/5 (35 reviews) — Honeit is a cloud-based interview collaboration and talent intelligence platform designed to help businesses engage, ...
17. [Freshcaller](https://www.softwareadvice.co.uk/software/436334/freshcaller) — 4.0/5 (35 reviews) — Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer e...
18. [Leexi](https://www.softwareadvice.co.uk/software/369983/leexi) — 4.9/5 (35 reviews) — Leexi is a cloud-based conversational intelligence platform that enables businesses to analyze, summarize, and transc...
19. [Telzio](https://www.softwareadvice.co.uk/software/162292/telzio) — 4.5/5 (34 reviews) — Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows p...
20. [Aloware](https://www.softwareadvice.co.uk/software/88936/aloware) — 4.1/5 (34 reviews) — As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and wor...
21. [Calibre](https://www.softwareadvice.co.uk/software/262397/calibre) — 4.6/5 (34 reviews) — Calibre is a call recording tool that records, reports \& analyzes calls or multi-media interactions via interacti...
22. [NUACOM](https://www.softwareadvice.co.uk/software/103829/nuacom) — 4.8/5 (30 reviews) — NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-...
23. [BroadVoice Cloud PBX](https://www.softwareadvice.co.uk/software/5407/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies bu...
24. [Talkroute](https://www.softwareadvice.co.uk/software/75756/talkroute) — 4.3/5 (30 reviews) — Talkroute is a cloud-based business phone systems solution that helps small to large businesses manage text messaging...
25. [VCC Live](https://www.softwareadvice.co.uk/software/42531/vcc-live) — 4.7/5 (27 reviews) — VCC Live is a cloud-based call center solution designed for call and contact centers of all sizes. The solution offer...

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## Related Categories

- [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software)
- [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software)
- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Links

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- [All Categories](https://www.softwareadvice.co.uk/directory)

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It offers integration with multiple third-party solutions such as Outlook, Lync, Google Apps and Salesforce.\n\n\nIt is compatible with Windows, Mac and Linux operating systems. Android and iOS mobile support is also offered. Customer support is offered via email and over the phone. Other help options include remote assistance, blogs, knowledge base and resource library.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e71ea4d-acb8-43b9-aa38-b4289403b2e3.jpeg","url":"https://www.softwareadvice.co.uk/software/138574/ip-phone-system","@type":"ListItem"},{"name":"3CLogic","position":2,"description":"3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, SAP, and MS Dynamics. 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Users can monitor and report on contact center performance, agent activity and customer interactions.\n\n\nCoaching and training are also built into the platform. Previously recorded calls can be listened to by supervisors, reviewed and marked using color coded comments. Agents can then review the feedback and directly respond to comments and questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4b6a030-c88b-4c84-8535-befd54b43e5c.png","url":"https://www.softwareadvice.co.uk/software/32009/sharpen","@type":"ListItem"},{"name":"Call Center Studio","position":4,"description":"Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations.\n\nOur serverless infrastructure delivers scalability at its finest while making us the best-fit solution for remote working environments. With a serverless infrastructure also comes many advantages such as no bulky hardware to pay for, no maintenance fees to worry about, and no additional tech-support requirements.\n\nWhen you do end up needing technical support, Call Center Studio’s super responsive tech team is 24/7 at your call, minimizing downtime and ensuring business continuity. Our project teams are also at your service with profound know-how, consultancy, and industry best practices.\n\nFeatures like predictive dialer, automatic call distribution, skill-based routing and interactive voice response (IVR) offer better call management while the voice analytics feature provides automatic speech recognition and real-time speech application through an integrated text-to-speech tool. \n\nWith voice recording, voice analytics, real-time monitoring, supreme built-in reporting capabilities, and a simple yet comprehensive supervisor dashboard, you can monitor agents’ performance and operational quality while keeping track of metrics and KPIs.\n\nThe solution allows users to create marketing campaigns for outbound calls using a call-scripting feature and to conduct automated agentless surveys to assess customer satisfaction.\n\nCall Center Studio also comes with built-in integrations with popular business tools such as Salesforce, Hubspot, Zoho, SAP, MS Dynamics, payment systems gateways, while providing steady and fast integrations with others due to its open API library.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.softwareadvice.co.uk/software/70301/call-center-studio","@type":"ListItem"},{"name":"Zoho Voice","position":5,"description":"Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features to run your business on your terms with efficiency.\n\nWith advanced calling and routing options like IVR, Messaging, and Voicemail services, Zoho Voice is designed to make your business operations secure and smooth. \n\nDiscover the full potential of your business by equipping your contact center with premium features like power dialer, call monitoring, and queue performance metrics. Gain granular visibility into calls at both the team and agent levels with comprehensive dashboards, detailed call analytics, and reports.\n\nSeamless integrations with Zoho apps empower your agents to work smarter and faster while enabling intuitive and insight-driven interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/242ba110-27b4-4e55-8fe2-62f1bc219cd9.png","url":"https://www.softwareadvice.co.uk/software/401932/zoho-voice","@type":"ListItem"},{"name":"Monster VoIP","position":6,"description":"Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone systems, messaging and video conferencing. Using the auto attendant feature, enterprises can manage calls, configure music-on-hold and automatically route incoming calls to available agents.\n\n\nMonster VoIP provides multilingual mobile applications for iOS and Android devices, which can be utilized by businesses to make audio/video calls, store new contacts in a built-in database and utilize pre-defined provider lists to add new accounts. Managers can use the screen sharing functionality to conduct online presentations and hold virtual meetings with several participants, improving collaboration across the organization. \n\n\nKey features of Monster VoIP include call recording, eFax, file sharing, voicemail management and click-to-call. Pricing is based on monthly subscriptions and support is extended via live chat, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f635702-a970-40a0-a5f3-40eef50597ed.png","url":"https://www.softwareadvice.co.uk/software/93352/monster-voip","@type":"ListItem"},{"name":"SparkTG VCC","position":7,"description":"SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dashboards, reports & call recording functionality.\n\nManagers can handle call workflows, monitor agents' real-time status and upload contact information in the database to manage marketing campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb95cd5a-6590-4d6e-adbd-304986b7c2ab.png","url":"https://www.softwareadvice.co.uk/software/217354/ivr-service","@type":"ListItem"},{"name":"PhoneWagon","position":8,"description":"PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campaigns and track return on investment (ROI). The platform also allows users to track customer behavior, progress and more.\n\n\nPrimary features of PhoneWagon include call recording, greeting/whisper messages, custom-call tagging, email summaries, call alerts, visitor and keyword-level tracking and automated text replies. Its call tracking functionality enables users to gain insight into multiple marketing campaigns (e.g. cost per lead, ad spends, revenue and conversion rate details). \n\n\nPhoneWagon includes a real-time reporting module that allows users to view call activity, for example, caller name, recordings, call tags and lead segmentation. Plus, the platform integrates with various third-party applications such as Google Adwords, HubSpot, Salesforce, Slack and Google Analytics. It is available on a per month subscription pricing and support is extended via phone, email, documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f7e79e35-515c-4afc-9d9f-c5258b0f3655.png","url":"https://www.softwareadvice.co.uk/software/83496/phonewagon","@type":"ListItem"},{"name":"Ultatel Cloud Business Phone System","position":9,"description":"ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are.\n\nOur cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device.\n\nWe  are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service and 99.999% uptime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12e63107-bc37-41ff-818d-ae2dfd5b94e4.jpeg","url":"https://www.softwareadvice.co.uk/software/227125/clarity-business-phone-system","@type":"ListItem"},{"name":"CloudCall","position":10,"description":"CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale infrastructure, CloudCall delivers unmatched reliability, speed, and scalability across voice and SMS.\n\nUnlike generic VoIP tools, CloudCall offers deep, native integrations with CRMs like Bullhorn, Vincere, Salesforce, JobDiva, and more. Every call, voicemail, text, and note syncs directly to your CRM—automatically.\n\nWith built-in AI call summaries, power dialer, and real-time coaching tools like listen-in, whisper, and barge, CloudCall gives teams the insight and agility to perform at their best—wherever they work.\n\nTrusted by top recruiting, sales, and customer service teams to drive more conversations, better decisions, and faster results.\n\nHeadquarters: \nBoston, MA | Leicester, UK | Austin, TX","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd9f5530-708c-4436-bb49-1ebb9220dccb.png","url":"https://www.softwareadvice.co.uk/software/130069/cloudcall-enterprise","@type":"ListItem"},{"name":"CRM Messaging","position":11,"description":"CRM Messaging – Streamline Customer Conversations with AI-Powered Automation\nCustomers today expect fast, seamless, and personalized communication. Managing multiple messaging channels separately can lead to missed messages, slow response times, and lost opportunities.\n\nCRM Messaging is an all-in-one communication platform designed for small and mid-sized businesses to enhance engagement across SMS, WhatsApp, Email, Voice Calls, and Live Chat. Whether in sales, marketing, or customer support, our platform helps you connect, automate, and scale—all from one place.\n\n🌟 Key Features & Benefits\n1. Multi-Channel Messaging – One Unified Platform\nStop switching between tools—CRM Messaging centralizes all customer interactions.\n✔ SMS & WhatsApp – Send promotions, reminders, and transactional messages.\n✔ Email Campaigns – Automate newsletters and notifications.\n✔ Voice Calls – Connect instantly for sales and support.\n✔ Live Chat – Engage website visitors in real-time.\n\nWith a shared inbox for all conversations, your team stays organized and responsive.\n\n2. AI-Powered Automation – Save Time & Improve Engagement\nRepetitive tasks slow down businesses. CRM Messaging automates conversations so you can focus on growth.\n✔ Auto-replies for FAQs and lead inquiries.\n✔ Trigger messages based on customer actions.\n✔ Schedule bulk campaigns across SMS, WhatsApp, and email.\n✔ Drip campaigns to nurture leads and increase conversions.\n\nAutomation ensures faster responses and better engagement without extra effort.\n\n3. Team Collaboration with a Shared Inbox\nJuggling multiple customer inquiries? Our shared inbox keeps teams aligned.\n✔ Assign messages to the right team members.\n✔ Tag, prioritize, and track customer interactions.\n✔ Monitor response times and improve efficiency.\n✔ Use quick replies and saved templates for consistency.\n\nWith real-time visibility, your team provides better support and sales follow-ups.\n\n4. Advanced Reporting & Analytics\nOptimize messaging with data-driven insights.\n📊 Monitor message delivery, open rates, and engagement.\n📊 Track response times and agent performance.\n📊 Improve campaigns with customer behavior analysis.\n\nWith real-time analytics, you make informed decisions to enhance communication.\n\n5. Easy Integration with Your Business Tools\nCRM Messaging works with your existing tools, so workflows stay smooth.\n✔ Import customer contacts effortlessly.\n✔ Trigger messages based on CRM activities.\n✔ Sync interactions across platforms.\n\nNo more manual work—just seamless communication.\n\n6. Secure, Compliant & Scalable\n🔐 GDPR-compliant data handling.\n🔐 End-to-end encryption for customer privacy.\n🔐 Built to handle high-volume messaging.\n\nWith CRM Messaging, your data stays secure, compliant, and scalable as your business grows.\n\nWho is CRM Messaging For?\n✅ Small & Mid-Sized Businesses (SMBs) needing an affordable messaging solution.\n✅ Sales & Marketing Teams looking to engage and convert leads faster.\n✅ Customer Support Teams handling high message volumes efficiently.\n✅ E-commerce & Service Businesses automating updates, offers, and reminders.\n\nIf you want faster responses, better engagement, and higher conversions, CRM Messaging is built for you.\n\nWhy Software Advice Users Choose CRM Messaging\n✔ Easy to use – No complex setup, start instantly.\n✔ Feature-rich – From automation to analytics, all in one place.\n✔ Scalable – Grows with your business.\n✔ Affordable – Premium features at a budget-friendly price.\n✔ Reliable – Secure, compliant, and optimized for high-volume messaging.\n\n📈 How CRM Messaging Helps Your Business Grow\n✅ Eliminate scattered messaging tools – manage everything in one place.\n✅ Save time with automation – streamline conversations.\n✅ Improve customer experience – respond faster and engage better.\n✅ Gain insights – track and optimize campaigns.\n✅ Boost revenue – drive more sales through better communication.\n\n💡 Try CRM Messaging now and take your business communication to the next level!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29079f62-5d66-43a1-b246-270ace7fe23b.png","url":"https://www.softwareadvice.co.uk/software/363438/crm-messaging","@type":"ListItem"},{"name":"WeKall","position":12,"description":"Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns and manage internal team communications on a unified platform. The software allows users to access call recording data, generate productivity reports, and more.\n\nThe tool lets executives manage multiple calls through scripts, typings, smart waiting, and an automatic dialer. WeKall facilitates integration with third-party applications such as Freshdesk, Zendesk, Hubspot, Zoho, Microsoft Teams, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/291a49b3-8449-492b-86e0-abf0fc82f2cc.png","url":"https://www.softwareadvice.co.uk/software/439280/wekall","@type":"ListItem"},{"name":"VXT","position":13,"description":"VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin. \n\nVXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat.\n\nJoin professionals worldwide in automating administrative tasks for a better client experience.\n\nVXT is perfect for businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db878697-0b40-417b-8471-a8a9e7329041.png","url":"https://www.softwareadvice.co.uk/software/253345/vxt","@type":"ListItem"},{"name":"Rinkel","position":14,"description":"Rinkel is telephone software designed by entrepreneurs for entrepreneurs. Ordering and setting it up is extremely easy; you just have to choose a phone number (or request number porting if you already have a fixed line number), choose the plan that best suits your needs and make the first month's payment.\n\nOur knowledge base is super extensive and covers every question our customers have ever had. And if you can't find the answer to a question, our customer service team will help you quickly and kindly. Our system is better than VOIP, since we use your own GSM network. This means that you do not use your data to make calls (saving costs) and that the quality and stability of the call is superior. All our plans include calls through our free app and from the Webphone, the softphone in your browser.\n\nOur features include call forwarding and transfering, opening hours, caller ID, IVR menu, call queue, professional voiceovers, call recording and integration with other software, such as your CRM. This allows you to integrate all your call data into your management system to improve your customer service and train new team members.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5019fe9f-11f5-414a-859d-96d6a9b38f7c.jpeg","url":"https://www.softwareadvice.co.uk/software/381552/rinkel","@type":"ListItem"},{"name":"VirtualPBX","position":15,"description":"VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to streamline and improve communications with features such as unlimited minutes, video conferencing, business SMS, auto-attendant, customized greetings, and more.\n\nIn addition, VirtualPBX offers powerful features like call recording, CRM integration, email-to-fax, hot desking, ACD queues, and a free browser-based web phone.\n\nEnterprise businesses can integrate with robust solutions like Zapier and Webhooks to tether their phone system to over 700+ business apps. VirtualPBX offers services on a monthly and annual subscription basis that includes US-based support via phone, email, and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75ec3caf-64c8-4e1d-8fa4-2bbb2c6c96cb.png","url":"https://www.softwareadvice.co.uk/software/160417/virtualpbx","@type":"ListItem"},{"name":"Honeit","position":16,"description":"Honeit is a cloud-based interview collaboration and talent intelligence platform designed to help businesses engage, screen, schedule, and assess candidates using real-time conversational insights. Hiring managers can utilize the application to automatically schedule calls, record or transcribe interviews, and attract talent through audible job previews.\n\nFeatures of Honeit include automated interview scheduling, call recording, interview transcription, text messaging, data export, application submission, and more. It offers a marketing module, which lets recruiters share job preview links and boost referrals across social media platforms including LinkedIn, Twitter, and Facebook. Administrators can also build custom interview guides for recruiters to screen technical candidates and discover call transcripts, interview questions, skill tags, and notes for specific skill sets in the centralized dashboard.\n\nHoneit allows API integrations with Microsoft Outlook, Slack, Greenhouse, SmartRecruiters, Loxo, and Lever enabling businesses to export interview data to share with fellow recruiters or team members. The platform provides an inbuilt VoIP to facilitate global communications, a CRM tool to manage clients and team projects, and an integrated calendar to schedule round-robin interviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0de57c5-bf0c-4319-bfb8-bd0bb2c5e68c.png","url":"https://www.softwareadvice.co.uk/software/110367/honeit","@type":"ListItem"},{"name":"Freshcaller","position":17,"description":"Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Powerful features such as multi-level IVRs, business hours, and holiday settings help your agents manage call volumes without compromising your customer experience. You can reduce your resolution times with advanced and automated routing capabilities and swiftly direct your customers to the right experts. \n\nWith Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/516772ea-bbaf-4afe-9152-32b62c69714b.png","url":"https://www.softwareadvice.co.uk/software/436334/freshcaller","@type":"ListItem"},{"name":"Leexi","position":18,"description":"Leexi is a cloud-based conversational intelligence platform that enables businesses to analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it optimizes sales, telephony, and video conferencing operations for teams.\n\nThe platform ensures seamless onboarding by facilitating the efficient flow of information between teams. During calls, managers and team members can collaborate, comment, and take notes as Leexi automatically summarizes, transcribes, and analyzes the conversations. Data is securely stored, ensuring the confidentiality of clients' information. Additionally, automated emails enable sales teams to follow up with participants.\n\nLeexi provides valuable insights into call and video performance through its analytics capabilities. It also supports integration with a wide range of third-party applications via APIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/403f2f9b-d177-4a5a-9001-60a71e3947c6.png","url":"https://www.softwareadvice.co.uk/software/369983/leexi","@type":"ListItem"},{"name":"Telzio","position":19,"description":"Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provider.\n\n\nThe key features include call management, account management, conferencing and voicemail. The Call flow feature enables professionals to route incoming calls to available team members. Managers can create visual flow charts to track routing process to ensure organized workflows.\n\n\nThe solution is priced on pay-as-you-go model with no monthly or annual subscriptions. The pricing suits the needs of small businesses and startups. The platform can be integrated with third-party solutions such as Vtiger, Zapier, Stripe, Google Analytics and Webhooks that helps users with additional features and modules.\n\n\nIts phone system includes PBX applications, such as an auto attendant, conferencing calling and hold music.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a33a5e03-6702-4f8e-86e3-a44374256457.png","url":"https://www.softwareadvice.co.uk/software/162292/telzio","@type":"ListItem"},{"name":"Aloware","position":20,"description":"As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.\n\n\nDesigned for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social.\n\n\nAloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier partner of Hubspot and Pipedrive, making sure everything is in proper sync.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df1b546f-7354-4a0e-9444-ffab489819b9.png","url":"https://www.softwareadvice.co.uk/software/88936/aloware","@type":"ListItem"},{"name":"Calibre","position":21,"description":"Calibre is a call recording tool that records, reports & analyzes calls or multi-media interactions via interactive dashboards & status indicators.\n\nUsers can record conversations with their customers, colleagues, partners and employees. The recordings are stored in a secure cloud server. Users can review them later or share them with other users.\n\nCalibre makes it easy to manage all the recordings by providing you with an intuitive interface where you can search and filter your recordings by date range, participants, file name and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c3fc4fc-7699-49e1-866d-331c065bcfa4.png","url":"https://www.softwareadvice.co.uk/software/262397/calibre","@type":"ListItem"},{"name":"NUACOM","position":22,"description":"NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wallboard of agents' activities and record inbound and outbound conversations in compliance with GDPR regulations to improve outcomes.\n\n\nKey features of NUACOM include call queue management, analytics, encryption, user localization, performance tracking, and data monitoring. It includes a smart call transfer functionality, which lets employees forward calls to a specific agent or a group and manually or automatically switch calls from desk phones to mobiles. Additionally, the IVR design tool enables administrators to configure greeting messages, menus or call workflows and record crucial data including custom call ID, number-name, phonebook and more.\n\n\nNUACOM uses API and Zapier to integrate with several third-party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45e7a40e-bbad-4543-8d23-e5ebae7d97cb.png","url":"https://www.softwareadvice.co.uk/software/103829/nuacom","@type":"ListItem"},{"name":"BroadVoice Cloud PBX","position":23,"description":"BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number.\n\nUntether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.\n\nOur suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.\n\nA full suite of essential features:\n\nUnlimited International Calling\n- Call globally to over 200 countries without overages.\n\nCall Recording\n- Includes 500 MB of storage per seat.\n\nAuto Attendant\n- Manage your company call menus from the admin panel.\n\nTeam Collaboration\n- Messaging and soft-phone abilities to collaborate from anywhere.\n\nCall Analytics\n- Track inbound call breakdown, origin and demographics.\n\nMobile App\n- Call recording, text, SMS from b-hive app.\n\nOne Number\n- One number for calls, faxes and text messages.\n\nSD-Wan\n- Make your network VoIP ready and ensure call quality.\n\nCall Paths\n- A cost-effective pricing option for limited call volume.\n\nBursting\n- Instantly expand your call capacity so there’s never a busy signal.\n\nVisual Voicemail\n- Speech-to-text lets you read voicemails from anywhere.\n\nVirtual Fax\n- Send and receive faxes by email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/704dd5f0-bf77-49f8-9f12-ff2905472826.png","url":"https://www.softwareadvice.co.uk/software/5407/broadvoice-cloud-pbx","@type":"ListItem"},{"name":"Talkroute","position":24,"description":"Talkroute is a cloud-based business phone systems solution that helps small to large businesses manage text messaging, online conferences, voicemails and more. The platform allows users to make and receive calls seamlessly from desktops, browsers or smartphones. Talkroute offers a variety of features such as call forwarding, reporting, user permissions, voicemail transcription, call stacking, audio library and screen sharing. Pricing is based on monthly subscriptions and support is extended via chat, email, phone, FAQs and knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01c4e400-6714-4c54-a43c-8f5eb3d16949.png","url":"https://www.softwareadvice.co.uk/software/75756/talkroute","@type":"ListItem"},{"name":"VCC Live","position":25,"description":"VCC Live is a cloud-based call center solution designed for call and contact centers of all sizes. The solution offers multiple contact center solutions, communication channels and other services. Key functionalities include database management, project management, user management, team management, quality management and more.\n\n\nVCC Live offers a telesales solution that manages telesales campaigns and telco services for organizations. Features like predictive dialer, A/B testing, mass SMS, chat and email ticketing are available. Further, customer service is offered via multiple communication channels and call blending. Local and international telco service are also offered.\n\n\nVCC Live Pay is used to make payments during a phone call. It helps in managing debt collection. Further, VCC Live integrates with Webhook, Database API, Javascript SDK and payment feedback applications.\n\n\nVCC Live provides its services on per seat per month subscription basis and support is provided via email, online guides and tutorials and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d71b9827-287f-4a38-ad6a-9f32f7935ce6.png","url":"https://www.softwareadvice.co.uk/software/42531/vcc-live","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/1718/call-recording/software?page=4#itemlist","numberOfItems":25}
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