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description: Page 2 - Discover the best IVR Software for your organisation. Compare top IVR Software tools with customer reviews, pricing and free demos.
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title: Page 2 - Best IVR Software - 2026 Reviews, Pricing & Demos
---

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# IVR Software

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## Products

1. [UJET](https://www.softwareadvice.co.uk/software/344338/ujet) — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
2. [Gladly](https://www.softwareadvice.co.uk/software/168565/gladly) — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
3. [Acefone](https://www.softwareadvice.co.uk/software/105288/acefone) — 4.6/5 (135 reviews) — Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, edu...
4. [XCALLY](https://www.softwareadvice.co.uk/software/163156/xcally) — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
5. [Nextiva Contact Center](https://www.softwareadvice.co.uk/software/20035/nextiva-contact-center) — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
6. [ZIWO](https://www.softwareadvice.co.uk/software/52205/ziwo) — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
7. [Toky](https://www.softwareadvice.co.uk/software/167707/toky) — 4.2/5 (106 reviews) — Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactiv...
8. [Bright Pattern](https://www.softwareadvice.co.uk/software/20023/servicepattern) — 4.8/5 (104 reviews) — Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service i...
9. [Squaretalk](https://www.softwareadvice.co.uk/software/30221/innitel-predictive-dialer) — 4.9/5 (101 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...
10. [Ameyo](https://www.softwareadvice.co.uk/software/125344/ameyo) — 4.2/5 (100 reviews) — Ameyo is a customer experience management solution that helps businesses leverage their call center resources to impr...
11. [wolkvox](https://www.softwareadvice.co.uk/software/87791/wolkvox) — 4.6/5 (100 reviews) — wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on ...
12. [Convirza](https://www.softwareadvice.co.uk/software/75123/convirza) — 4.4/5 (99 reviews) — Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marke...
13. [InfoFlo](https://www.softwareadvice.co.uk/software/138010/infoflo) — 4.5/5 (96 reviews) — InfoFlo Nonprofit delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help or...
14. [Amazon Connect](https://www.softwareadvice.co.uk/software/352892/amazon-connect) — 4.5/5 (92 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
15. [CxEngage](https://www.softwareadvice.co.uk/software/341598/lifesize) — 4.4/5 (91 reviews) — Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and externa...
16. [Plivo](https://www.softwareadvice.co.uk/software/171790/plivo) — 4.3/5 (84 reviews) — Plivo offers a simple, quick, and scalable way to modernize customer communications. Plivo's enterprise-grade communi...
17. [uContact](https://www.softwareadvice.co.uk/software/34514/ucontact) — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
18. [Phonexa](https://www.softwareadvice.co.uk/software/168067/phonexa-call-logic) — 5.0/5 (75 reviews) — Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite ...
19. [Dialshree](https://www.softwareadvice.co.uk/software/370837/dialshree) — 4.7/5 (74 reviews) — Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, ...
20. [FluentStream](https://www.softwareadvice.co.uk/software/165406/fluentstream) — 4.6/5 (71 reviews) — FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized busi...
21. [Vonage Contact Center](https://www.softwareadvice.co.uk/software/19631/contactworld-for-sales) — 4.3/5 (70 reviews) — Vonage Contact Center for Salesforce is \#1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchan...
22. [Kavkom](https://www.softwareadvice.co.uk/software/195772/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents ...
23. [Exotel](https://www.softwareadvice.co.uk/software/262699/exotel) — 4.3/5 (69 reviews) — Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leadi...
24. [RingByName](https://www.softwareadvice.co.uk/software/44284/ringbyname) — 4.6/5 (69 reviews) — RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, ...
25. [MyOperator](https://www.softwareadvice.co.uk/software/302555/myoperator) — 4.2/5 (68 reviews) — \*\*MyOperator Overview\*\* MyOperator is a business communication platform that helps businesses automate, manage, and p...

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## Related Categories

- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Cloud PBX Software](https://www.softwareadvice.co.uk/directory/4757/cloud-pbx-software/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Links

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The agent softphone module allows users to manage their queues according to their skillset. Real-time monitoring provides a real-time view of agent performance and the ability to make changes in case of emergencies. Users can create customized dashboards and reports to suit their needs. It offers integration with Zendesk, Salesforce, Desk, Freshdesk, Sugar CRM, Twilio, Oracle and other applications.\n\n\nXCALLY is offered in a monthly or lifetime pricing options, which vary with concurrent users and IVR channels. It is available globally in 12 languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.softwareadvice.co.uk/software/163156/xcally","@type":"ListItem"},{"name":"Nextiva Contact Center","position":5,"description":"Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform includes features to improve agent productivity, foster customer loyalty and provide a unified customer experience. It caters to a range of industries, from small businesses to large enterprises, allowing them to centralize customer conversations and operate more efficiently.\n\nNextiva Contact Center offers AI-powered capabilities such as a knowledge base, secure payment agent assists and automated dispositioning. It provides intelligent routing with situation-based and skill-based algorithms, as well as a workflow engine for managing customer journeys. Additionally, for outbound dialing, the platform offers DID number management, compliance features and lead filtering.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.softwareadvice.co.uk/software/20035/nextiva-contact-center","@type":"ListItem"},{"name":"ZIWO","position":6,"description":"ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance indicators (KPIs), online surveys, outbound dialer, call data recording, emotion tracking and mobile access. Additionally, the platform also facilitates third-party integration with various applications including Zendesk, Salesforce, Microsoft Dynamics, Hubspot and Pipedrive. 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The software is available both in cloud-based and on-premise deployment options.\n\n\nAmeyo offers inbound and outbound contact management functionality. The inbound contact management features of the product include automated call distributor (ACD), virtual queue management, interactive voice response (IVR) and missed call alerts. This functionality queues all the incoming calls and routes them to the most available resource to answer customer query.\n\n\nThe outbound contact management features predictive dialer, preview dialer and call recording modules. These features help customer agents prepare for their calls and analyze call data to improve performance.\n\n\nAmeyo features omnichannel contact management, allowing businesses to engage with their customers using voice, email, social media and ticketing communication channels.\n\n\nAmeyo is available on a subscription basis. It also offers a perpetual license for a one-time fee. Support is offered via email and phone and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d92c1e17-4538-45ad-9fdf-24b94caa48e7.png","url":"https://www.softwareadvice.co.uk/software/125344/ameyo","@type":"ListItem"},{"name":"wolkvox","position":11,"description":"wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market.\n\nWith wolkvox you are offering employees and customers a platform to connect and manage voice, chat, SMS, email, social media and more channels from one place to design amazing AI-powered experiences. \n\nWe develop Contact Center, CRM, Low Code and VoC solutions with AI at the most competitive prices in the industry.\n\nOur solution is designed for any type of company! 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While call recording feature of Convirza can gauge customer sentiment and activities, call tracking numbers can work with digital ads, conventional advertising, digital ads, emails and social media.\n\n\nConvirza comes with features such as speech recognition, a customizable language library, local tracking numbers, visitor level tracking, multi-channel call attribution, dynamic number insertion, paid search, call reporting, caller details, geo routing, automated interactive menus, a call flow builder, spam guard and call back reports.\n\n\nConvirza integrates with Google Adwords, DoubleClick, Acquisio, API and Webhooks. Support is offered via email, phone and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c597450-7b2b-4dc7-bf42-8e5d1e0a90b5.png","url":"https://www.softwareadvice.co.uk/software/75123/convirza","@type":"ListItem"},{"name":"InfoFlo","position":13,"description":"InfoFlo Nonprofit delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help organizations operate more efficiently. Gain a comprehensive 360° view of every client and case through a unified, intuitive dashboard.\n\nSeamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools. Generate custom, data-driven reports to strengthen your grant proposals and demonstrate measurable outcomes and easily export these reports to Excel or CSV.\n\nWith InfoFlo Nonprofit, your organization benefits from a fully customized, cost-effective system built to align with your unique workflows and compliance requirements—empowering your team to focus on impact, not administration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.softwareadvice.co.uk/software/138010/infoflo","@type":"ListItem"},{"name":"Amazon Connect","position":14,"description":"Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learning, interactive voice response, and call routing. The service caters to businesses of all sizes looking to enhance their customer experience, reduce costs, and boost contact center efficiency.\n\nAmazon Connect provides a unified workspace for contact center agents. This workspace delivers a holistic view of the customer and uses generative AI to assist agents. The service also offers AI-powered analytics and optimization capabilities. Additionally, supervisors and managers can view real-time insights, evaluate agent performance and provide tailored coaching to improve customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.softwareadvice.co.uk/software/352892/amazon-connect","@type":"ListItem"},{"name":"CxEngage","position":15,"description":"Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting.\n\n\nLifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings.\n\n\nLifesize is available on a per user, per month subscription basis. Users can access the online knowledge base and video tutorials or connect with their tech support team via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.softwareadvice.co.uk/software/341598/lifesize","@type":"ListItem"},{"name":"Plivo","position":16,"description":"Plivo offers a simple, quick, and scalable way to modernize customer communications. \n\nPlivo's enterprise-grade communications platform includes a premium carrier network with connectivity in more than 190 countries, an API platform for messaging and voice calls, our visual builder PHLO, and solutions for sales and support teams. The Plivo team brings deep experience in communications and modern software to address the needs of today's businesses — quality, scale, innovation, and agility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fcb2722-883d-4391-8121-9c19ce6b3949.png","url":"https://www.softwareadvice.co.uk/software/171790/plivo","@type":"ListItem"},{"name":"uContact","position":17,"description":"uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. \n\nThanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. \n\nThis beautiful, secure, and reliable platform was created +10 years ago by Integra CCS, after identifying the lack of a truly all-in-one solution for the Contact Center industry. Now, we have clients in more than 25 countries and manage an estimated 500 million annual interactions. \n\nJump to uContact and reinvent yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.softwareadvice.co.uk/software/34514/ucontact","@type":"ListItem"},{"name":"Phonexa","position":18,"description":"Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. Phonexa prioritizes outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Phonexa Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Phonexa Suite allows clients to optimize frictionless customer acquisition efforts and analyze the sources that drive qualified pipeline. Phonexa’s global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. For more information, visit www.Phonexa.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e597fa8-3e5a-4c01-939e-16525f1cc3ed.png","url":"https://www.softwareadvice.co.uk/software/168067/phonexa-call-logic","@type":"ListItem"},{"name":"Dialshree","position":19,"description":"Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.\n\nDialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. \n\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.softwareadvice.co.uk/software/370837/dialshree","@type":"ListItem"},{"name":"FluentStream","position":20,"description":"FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexibility and control of their communication preferences, and improve their customer service. Whether you are a growing startup or an established SMB, FluentStream’s full range of reliable communications services will deliver immediate benefits to your business.\n\nKey Features:\n\n\n●\tCloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration.\n●\tIntuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. \n●\tAnalytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity.\n●\tMobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS.\n●\tAdvanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24f18e95-239c-4af6-985c-17875ed0d52c.png","url":"https://www.softwareadvice.co.uk/software/165406/fluentstream","@type":"ListItem"},{"name":"Vonage Contact Center","position":21,"description":"Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer \nexperience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.\n\nVonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity.  Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience.\n\nVonage Contact Center for Microsoft Dynamics 365 seamlessly integrates agents working in either the Dynamics 365 Sales or Service Hubs with Vonage Contact Center providing a 360 degree view of prospects and customers. Removing multiple applications improves agent satisfaction and reduces turnover. Having relevant customer data allows for optimal customer service keeping contact center Service Level Agreements and First Call Resolution metrics in check. Vonage Contact Center for Microsoft Dynamics 365 helps turn prospects into existing customers all while providing agents a world class experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.softwareadvice.co.uk/software/19631/contactworld-for-sales","@type":"ListItem"},{"name":"Kavkom","position":22,"description":"Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers.\n\nKavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance.\n\nKavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.softwareadvice.co.uk/software/195772/predictive-dialer-pbx","@type":"ListItem"},{"name":"Exotel","position":23,"description":"Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer communication platform for remote customer-facing teams to use. The end goal is to create positive and improved customer experiences.\n\nExotel now allows you to contextualise single customer conversations across multiple channels through a single API framework to improve customer experience metrics. It enables this by offering cloud telephony, SMS, and VoIP channels. Using configurable APIs, organisations will be able to integrate numerous channels and their associated data with digital media - applications, web UI, and desktop - for seamless, contextual, and intelligent engagements.\n\nExotel has combined with Ameyo, a leading omnichannel contact centre, and purchased Cogno AI, a conversational AI platform, to realise this objective, while also receiving over $100 million in funding until 2021.\n\nBusinesses can now have up-to-date customer context even when customers switch channels during interactions across the lifecycle of a support ticket. In addition, customers can expect reduced wait times with handy automations responding to FAQ-level queries, predict and respond to customer queries with conversational intelligence, and even use sentiment analysis to automatically triage customer queries based on urgency or priority.\n\nRemote contact centre solutions, multi-level IVR, end-to-end call management, conversational AI, lead management for marketplaces, and listen-whisper-barge for supervisors are just a few of Exotel's core capabilities. Furthermore, its cloud communications solution integrates seamlessly with your business stack, helpdesk, or CRM software, allowing you to unify information and create a single source of truth.\n\nThe following are Exotel's best-selling products:\n\n• Omnichannel Contact Center Software: Route and manage calls efficiently and intelligently, especially during high-volume periods. Maintain customer context across communication channels, automate routine responses, and track call performance across inbound and outgoing conversations using this software.\n\n• Lead Assist: When drivers or delivery agents connect with customers, hide their contact information. Reduce costs by managing call volume across a broad pool of virtual numbers instead of renting a single number.\n\n• Business SMS & Authentication: Lower latency with industry-leading delivery rates at a low cost. Schedule business SMS updates to your leads and customers all over the world with only a few clicks. Exotel has patented nOTP, a zero-touch, fully secure authentication mechanism that goes beyond two-factor authentication modes.\n\n• Conversational AI: Fill conversational gaps that can't be filled by traditional or even new-age channels. With chatbot and live chat features, you may cut response time, automate less-complex enquiries, have smooth bot-agent handoffs, and provide AI insights for customised engagement.\n\n• Field Workforce Management Solution: Manage and simplify field operations from anywhere with a simple yet effective communication solution. To increase performance over time, generate actionable insights.\n\n• VoIP Phone System: Make calls directly over the internet utilising Exotel's platform's standard protocols. Comply with regional VoIP legislation as well to better manage your communication costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6958615-76dc-4072-b8fd-94ca2f371f27.png","url":"https://www.softwareadvice.co.uk/software/262699/exotel","@type":"ListItem"},{"name":"RingByName","position":24,"description":"RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more.\n\n\nInteractive voice response (IVR) enables users to record and upload answers to common questions that customers can access over the phone. The e-fax feature allows users to send, receive and view faxes as PDF files on desktop and mobile devices. Users can also create, schedule and send invitations to dial-in teleconference using telephone numbers and PIN codes.\n\n\nOther features include call recording, toll free number support and virtual phone extensions. Users can also schedule meetings, calls and discussions, and these can be shared with teammates using an event scheduling feature. RingByName integrates with third party applications such as QuickBooks, Zoho Connect, Salesforce and Google apps.\n\n\nPricing is per user per month. Support is offered via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/718ebe2a-a548-4854-84d7-4ebce3a8272b.png","url":"https://www.softwareadvice.co.uk/software/44284/ringbyname","@type":"ListItem"},{"name":"MyOperator","position":25,"description":"**MyOperator Overview**\n\nMyOperator is a business communication platform that helps businesses automate, manage, and personalise customer interactions across WhatsApp, calls, and AI-powered bots.  \nIt unifies communication, removes tool fragmentation, and enables teams to deliver 24/7 instant support at scale.\n\nThe company defines itself as a **Business AI Operator**, a category that brings together WhatsApp, calls, AI automation, and workflow integration in one intelligent stack.  \nThis helps businesses reduce response times, improve resolution rates, and scale customer engagement without increasing headcount.\n\n---\n\n**Platform Includes:**\n\n- **WhatsApp Marketing Suite**  \n  Official WhatsApp Business API integration for campaigns, broadcasts, chat flows, Click-to-WhatsApp ads, and transactional notifications.\n\nCall Centre System\n\n  IVR, intelligent and sticky call routing, call recording, call tracking, analytics, and caller ID.\n\nGenAI Chatbots & Voicebots\n\n  AI-powered bots trained on company data to handle FAQs, multilingual support, lead qualification, and smart query routing — available 24/7.\n\nCorporate Line (Dialer App)\n\n  Virtual business numbers for remote teams, with WhatsApp access, call recording, and CRM integration — no SIM cards or hardware required.\n\nCampaign Management Suite\n\n  Automates promotions, reminders, and updates across WhatsApp, calls, and SMS, with CRM sync and real-time tracking.\n\nMulti-Store Communication Solution  \n\n  Centralises calls and messages across multiple branches or franchise locations with routing, monitoring, and branch-wise reporting.\n\n---\n\n**Integrations & Dashboard**\n\nWith a **no-code dashboard**, AI-driven automation, and integrations with tools like **Zoho CRM, HubSpot, Salesforce, LeadSquared, Freshworks, and Truecaller for Business**, MyOperator makes it easy for businesses to manage customer journeys from one place.\n\nAs customer expectations shift to **messaging-first and always-on service**, MyOperator provides a scalable solution for businesses to deliver faster responses, ensure data privacy, and drive growth through personalised, AI-enabled communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3a3abf21-1a0a-4b09-81b8-af1342c12315.png","url":"https://www.softwareadvice.co.uk/software/302555/myoperator","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/directory/1572/ivr-system/software?page=2#itemlist","numberOfItems":25}
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