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description: Page 5 - Discover the best Auto Dialer Software for your organisation. Compare top Auto Dialer Software tools with customer reviews, pricing and free demos.
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title: Page 5 - Best Auto Dialer Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Auto Dialer Software](https://www.softwareadvice.co.uk/directory/1564/auto-dialer/software) > [Page 5](https://www.softwareadvice.co.uk/directory/1564/auto-dialer/software?page=5)

# Auto Dialer Software

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## Products

1. [DialerAI](https://www.softwareadvice.co.uk/software/442886/dialerai) — 4.8/5 (5 reviews) — DialerAI is a cloud-based and on-premise predictive dialer software, which assists businesses of all sizes with proce...
2. [Quvu](https://www.softwareadvice.co.uk/software/151402/quvu) — 4.2/5 (5 reviews) — Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dia...
3. [Voice Clearity](https://www.softwareadvice.co.uk/software/324586/voice-clearity) — 4.6/5 (5 reviews) — Voice Clearity provides technology such as call processing systems and services for businesses of any size. Voice Cle...
4. [Voicespin](https://www.softwareadvice.co.uk/software/321083/conversation-analyzer) — 4.8/5 (5 reviews) — VoiceSpin is a sales-oriented cloud-based AI contact center software provider offering a range of solutions for SMBs ...
5. [Newfies-Dialer](https://www.softwareadvice.co.uk/software/28433/newfies-dialer) — 5.0/5 (4 reviews) — Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage conc...
6. [VoxDesk](https://www.softwareadvice.co.uk/software/339026/voxdesk) — 4.3/5 (4 reviews) — Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It lets managers ...
7. [Voximplant Kit](https://www.softwareadvice.co.uk/software/393004/voximplant-kit) — 4.5/5 (4 reviews) — Voximplant Kit is a cloud-based call center solution that enables both inbound and outbound calling, call recording, ...
8. [ViaDialog](https://www.softwareadvice.co.uk/software/509293/ViaFlow) — 5.0/5 (4 reviews) — Viadialog is an AI-enabled cloud contact center software designed to help businesses deliver personalized customer ex...
9. [Odigo](https://www.softwareadvice.co.uk/software/316316/odigo) — 4.0/5 (3 reviews) — Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their cu...
10. [Bearworks](https://www.softwareadvice.co.uk/software/523795/Bearworks) — 5.0/5 (3 reviews) — Bearworks streamlines the sales process with its AI-driven platform, designed to help teams work productively and clo...
11. [ConneXio](https://www.softwareadvice.co.uk/software/482072/Telesero) — 5.0/5 (3 reviews) — ConneXio is a unified Communications as a Service (UCaaS) platform aimed at enhancing business communication and work...
12. [Runo Call Management CRM](https://www.softwareadvice.co.uk/software/348831/call-management-crm) — 5.0/5 (2 reviews) — Runo is a SIM-Based Call Management CRM that helps businesses improve their call connect ratio and 2x their calling p...
13. [Audara](https://www.softwareadvice.co.uk/software/206668/audara) — 5.0/5 (2 reviews) — Audara is a telephony and VoIP solution that helps businesses streamline processes related to call routing, chat camp...
14. [iPlum](https://www.softwareadvice.co.uk/software/439842/iplum) — 5.0/5 (2 reviews) — iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicem...
15. [Hosted Contact Center](https://www.softwareadvice.co.uk/software/306097/hosted-contact-center) — 5.0/5 (2 reviews) — Intelligent Contacts’ Hosted Contact Center is an inbound, outbound, blended and omnichannel contact center solution ...
16. [Enreach Omnichannel](https://www.softwareadvice.co.uk/software/258642/cloud-contact-center) — 5.0/5 (1 reviews) — Cloud Contact Center is a customer service solution designed to help enterprises streamline communication across vari...
17. [SPLICE Dialog Suite](https://www.softwareadvice.co.uk/software/294133/splice-dialog-suite) — 3.0/5 (1 reviews) — Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the use of automated ...
18. [Selmo](https://www.softwareadvice.co.uk/software/365682/selmo) — 5.0/5 (1 reviews) — Selmo is a powerful call automation software covering most processes a modern business performs. Call centers, contac...
19. [Conquer](https://www.softwareadvice.co.uk/software/199957/dialsource) — 5.0/5 (1 reviews) — Conquer is a revenue engagement solution that equips sales teams with the tools and insights they need to accelerate ...
20. [Vocalcom Salesforce Edition](https://www.softwareadvice.co.uk/software/340234/vocalcom-salesforce-edition) — 4.0/5 (1 reviews) — Vocalcom Salesforce Edition is a cloud contact center specifically developed for Salesforce. Users are provided immed...
21. [Call Center Dialer](https://www.softwareadvice.co.uk/software/272888/call-center-dialer) — 5.0/5 (1 reviews) — \*astTECS Cloud Contact Center Solution: 1. Web-based software hosted on the cloud 2. Handles inbound and outbound cal...
22. [Zoom Contact Center](https://www.softwareadvice.co.uk/software/434612/zoom-contact-center) — 5.0/5 (1 reviews) — Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom. Zoom Contac...
23. [CallCenterHosting](https://www.softwareadvice.co.uk/software/74394/callcenterhosting) (0 reviews) — CallCenterHosting Predictive Dialer is a cloud-based solution catering to call centers. The solution offers key featu...
24. [DCDial](https://www.softwareadvice.co.uk/software/358716/dcdial-call-center) (0 reviews) — DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communicatio...
25. [Fastcall](https://www.softwareadvice.co.uk/software/354575/fastcall) (0 reviews) — Salesforce-only. Fastcall is a "powered by Twilio" CTI solution for phone, video, SMS, and mobile that is 100% dedica...

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## Related Categories

- [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software)
- [Predictive Dialer Software](https://www.softwareadvice.co.uk/directory/1758/predictive-dialer/software)
- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)
- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software)

## Links

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- [All Categories](https://www.softwareadvice.co.uk/directory)

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Pricing is based on customers' requirements and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/05f8bb35-d1b0-4bd3-b7a9-2d04bc6c61d6.png","url":"https://www.softwareadvice.co.uk/software/151402/quvu","@type":"ListItem"},{"name":"Voice Clearity","position":3,"description":"Voice Clearity provides technology such as call processing systems and services for businesses of any size. \n\nVoice Clearity specializes in cloud-based technology including interactive voice response (IVR) & Customized interactive voice response as per company need. Whether an organization needs to purchase an IVR system or utilize hosted IVR services, Voice Clearity provides a solution that meets any phone answering requirements. \n\nVoice Clearity's experienced development team can design, program, test, and install your phone application quickly and have it in place quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f77d2194-1c45-403b-ace0-de2799353a6a.png","url":"https://www.softwareadvice.co.uk/software/324586/voice-clearity","@type":"ListItem"},{"name":"Voicespin","position":4,"description":"VoiceSpin is a sales-oriented cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises, helping them manage their inbound and outbound communications, reach out to more leads faster, and turn more conversations into sales conversions. \n\nWith VoiceSpin, teams can acquire international local numbers from various countries to expand the global reach. An AI-based auto dialer enables sales team to make thousands of outbound calls with minimal human input, while an intelligent lead and agent scoring and matching system ensures leads are always routed to the best-fitting agents to maximize sales conversions.\n\nVoiceSpin’s robust VoIP call center software can also streamline inbound call handling with features, such as IVR, advanced call routing, inbound call queues, queue callbacks, real-time dashboards, and customizable reporting and analytics. Integrations with the leading CRM systems, such as Zoho, Salesforce, HubSpot, and Pipedrive, will automate agent workflows and provide agents with more context for delivering more personalized experiences.\n\nCompanies with more mature needs can additionally take advantage of bulk SMS text messaging, AI speech analyzer, and VoiceSpin messaging that unifies all digital communication channels, including email, chat, WhatsApp, Telegram, and other instant messaging apps and social media platforms into a single interface to optimize omnichannel customer communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c2102de-bb66-49ac-9e28-35e68fa608f3.png","url":"https://www.softwareadvice.co.uk/software/321083/conversation-analyzer","@type":"ListItem"},{"name":"Newfies-Dialer","position":5,"description":"Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location.\n\n\nNewfies-Dialer features live lead transfer which enables users to pull up contact lists by importing the data directly from users' customer relationship management (CRM) solutions. The Do Not Call (DNC) functionality of the software automatically checks contacts to ensure that blacklisted contacts are not called by the agents. Once a list is created, the solution automatically schedules agents for calls. This functionality ensures that contacts are not reached outside the time they have requested.\n\n\nA key feature of the software is its phone survey module, which allows users to manage key press surveys and RSVPs from a single solution. Users can also design multi-level IVR menus using survey nodes to capture customer data.\n\n\nNewfies-Dialer is available on a monthly subscription basis that includes support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1a1e2b-a330-4988-a1ce-763f1e79152b.png","url":"https://www.softwareadvice.co.uk/software/28433/newfies-dialer","@type":"ListItem"},{"name":"VoxDesk","position":6,"description":"Voxdesk helps businesses automate calls, improve team productivity and enhance customer experience. It lets managers run call centers with class-leading software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42930f8e-97b9-4cf1-bc49-c7a99369f137.png","url":"https://www.softwareadvice.co.uk/software/339026/voxdesk","@type":"ListItem"},{"name":"Voximplant Kit","position":7,"description":"Voximplant Kit is a cloud-based call center solution that enables both inbound and outbound calling, call recording, and reporting.\n\nIt's an omnichannel platform, providing seamless communication through various channels such as voice, SMS, and messaging(WhatsApp, webchat and more).\n\nThe system automates calls with voice prompts and text-to-speech features while supporting progressive dialing, which helps prevent agent burnout. \n\nVoximplant Kit is designed to streamline communication, boost efficiency, and enhance customer service for businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfee9080-f55a-4c2e-978f-6245813f7e5e.png","url":"https://www.softwareadvice.co.uk/software/393004/voximplant-kit","@type":"ListItem"},{"name":"ViaDialog","position":8,"description":"Viadialog is an AI-enabled cloud contact center software designed to help businesses deliver personalized customer experiences across every channel. Built to support customer service, sales, and marketing teams, Viadialog centralizes all customer interactions into a centralized platform powered by automation, real-time data, and routing.\n\nWith Viadialog, companies can manage volumes of conversations across email, phone, live chat, SMS, WhatsApp, and social media. The platform uses AI to help streamline workflows, automate repetitive tasks, and provide agents with suggestions and contextual insights. The platform includes conversational AI with natural language technology and voice and text AI chatbots. ViaDialog also offers customer interaction analysis for data collection and analysis, outbound call campaigns, and custom customer relationship solutions with API modules. Additionally, the platform provides AI add-ons for enhanced customer experience and agent performance management, as well as automated transcription, summarization, sentiment analysis, and multi-channel integration.\n\nThe platform is designed with AI modules for streamlined management of complex interactions and quality monitoring for service enhancement and sales boost. ViaDialog offers a wide choice of connectors for integration with third-party platforms. The platform also features real-time data dashboards for call management, GDPR compliance and ISO 22301 certification.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a710392-da47-420c-bcef-991ae9b3c0e1.png","url":"https://www.softwareadvice.co.uk/software/509293/ViaFlow","@type":"ListItem"},{"name":"Odigo","position":9,"description":"Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows companies to centralise their customer information in a single interface, a key tool to improve the relationship.\ninnovative technology used to enable smooth and efficient cross-channel customer experiences is designed to foster greater agent satisfaction and engagement. The Odigo solution is ideal to meet customer expectations whilst aiding agents'. Odigo is a pioneer in the market with over 25 years of experience. Odigo has 250 customers worldwide and supports more than 400,000 users globally.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69de4aac-52db-4645-b673-278837fcab86.png","url":"https://www.softwareadvice.co.uk/software/316316/odigo","@type":"ListItem"},{"name":"Bearworks","position":10,"description":"Bearworks streamlines the sales process with its AI-driven platform, designed to help teams work productively and close deals. Bearworks' parallel dialer connects sales reps with prospects. Unlike traditional batch dialers that drop most calls, Bearworks manages every connection, boosting productivity and optimizing lead engagement.\n\nBearworks offers automated voicemail drops. When prospects don’t answer, pre-recorded, personalized voicemails are left automatically. This feature allows sales team to maintain a human touch while focusing on live conversations and other priority tasks. The platform ensures that calls connect when prospects answer. The solution allows teams to use local area codes when reaching out to prospects, ensuring that calls are being answered. It helps in sales outreach by managing call frequency and avoiding over-contacting prospects. \n\nBearworks’ virtual salesfloor brings team together with audio and video capabilities for real-time coaching, team collaboration, and feedback. Sales managers can monitor performance and provide training in one integrated platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4395c509-f825-44dd-ba89-93be042005a5.jpeg","url":"https://www.softwareadvice.co.uk/software/523795/Bearworks","@type":"ListItem"},{"name":"ConneXio","position":11,"description":"ConneXio is a unified Communications as a Service (UCaaS) platform aimed at enhancing business communication and workforce management. ConneXio includes features such as an AI-Powered Dialer, an Omni-Channel IVR Builder, and a next-generation PBX Telephony system. ConneXio also offers a CRM solution designed to work integrally with its communication suite to streamline and automate customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f51f79b8-d3c9-464c-a76c-7a4d3e184017.png","url":"https://www.softwareadvice.co.uk/software/482072/Telesero","@type":"ListItem"},{"name":"Runo Call Management CRM","position":12,"description":"Runo is a SIM-Based Call Management CRM that helps businesses improve their call connect ratio and 2x their calling productivity within just 2 weeks. It is built for teams that rely on phone calls to convert leads, follow up with prospects, qualify enquiries and close deals.\n\nIf you're looking for a smarter cold calling app that goes beyond just dialing, Runo gives you complete control over your calls, leads and team\nIn the world of outbound sales, traditional cloud telephony systems often demand heavy infrastructure, complex setups, and significant investment, creating barriers for SMBs and friction for enterprises. Consumers, too, have grown wary of calls from spammy virtual or toll-free numbers, leading to painfully low call connect ratios of just 15%.\n\nAt Runo, we dared to challenge the status quo. As the world's first SIM-based Call Management CRM App, we’ve created an entirely new category in the sales ecosystem that’s simpler, smarter, and significantly more effective.\n\nRuno eliminates the complexities of cloud telephony by leveraging the power of direct SIM-based calls. With zero infrastructure and no internet dependency, businesses can manage their sales calls and customer interactions effortlessly. All it takes is a SIM card to transform how you sell.\n\nEverything outbound sales teams need in one app\n\nLive Team Status\nTrack who’s available, on a call, or offline, in real time with built-in sales team management. Manage distributed or in-office teams with ease.\n\nReal-Time Dashboards\nTrack total calls, talk time, and agent performance with call tracking and live dashboards. Make decisions backed by data.\n\nAuto Lead Allocation\nAssign incoming leads to the right sales rep automatically, reducing response time and boosting conversion chances.\n\nCRM Customisation\nTailor your mobile CRM to your business. Add custom fields and personalize your pipeline without needing IT support.\n\nLead Management System\nDrag and drop leads across sales stages. Stay on top of deals and visualize your pipeline with ease.\n\nAuto Dialer\nSave time and increase productivity using our CRM with Auto Dialer, built for high volume calling. Focus on conversations, not clicks.\n\nCall Recording\nRecord all sales calls automatically. Monitor quality, revisit details, and train your team with real examples.\n\nFollow-Up Notifications\nSet follow-ups and get automatic reminders. Ensure no lead goes cold due to missed callbacks.\n\nAdvanced Caller ID\nSee the caller’s name, last interaction, and appointment info before answering. Stay prepared for every conversation.\n\nMessage Templates\nSend quick WhatsApp or email replies using pre-set templates. Maintain consistency and speed across your team.\n\nInteraction Timeline\nView all customer interactions in a single, easy-to-navigate timeline. No need to dig through notes or call logs.\n\nRoadmap Preview: Smarter Calls With AI\n\nAI Call Transcript\nGet a complete, searchable text version of every call. No more note-taking.\n\nAI Call Summaries\nRecap each call with clear action items and takeaways.\n\nSentiment Analysis\nSee whether a call was positive or negative. Spot unhappy leads early.\n\nMeeting Notes (MoM) \nAuto-capture key takeaways, urgency, and next steps after every call.\n\nAgent-Customer Talk Ratio\nKnow how much your team listens vs talks. Coach better, close faster.\n\nCall Quality Scoring\nScore each call on clarity, filler words, and tone. Use it for coaching and reviews.\n\nAI Assistant\nAsk questions like “show missed follow-ups” and get instant answers from your call data.\n\nReady to leave behind low connect rates and clunky systems? \n\nDownload Runo today and experience what the future of call management feels like.\n\nGet a 10-Day Free Trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/84718ade-6007-486d-b383-7e5ae98bb33f.png","url":"https://www.softwareadvice.co.uk/software/348831/call-management-crm","@type":"ListItem"},{"name":"Audara","position":13,"description":"Audara is a telephony and VoIP solution that helps businesses streamline processes related to call routing, chat campaign management, contact history tracking, predictive dialing, and more from within a unified platform. It allows staff members to set up extensions, create ring groups, conduct audio conferences, and configure automatic audio responses, among other operations.\n\nAudara enables team leaders to route calls based on agent skills, create campaign scripts, build dial lists, configure custom breaks, and set up after-call work times. It lets employees build password-protected VIP chat campaigns, manage video calls, record chats, and create personalized widgets. With the monitoring dashboard, supervisors can define conversion goals, monitor agent activities, and track productivity across multiple channels. Additionally, users can schedule calls, receive telephone payments, conduct surveys, add call notes, and more on a centralized platform.\n\nAudara enables organizations to integrate the platform with several third-party customer relationship management (CRM) solutions and social networking platforms. It is available on monthly and annual subscriptions and support is extended via phone, email, documentation, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa616685-33c1-4613-bda1-429a174a98ca.png","url":"https://www.softwareadvice.co.uk/software/206668/audara","@type":"ListItem"},{"name":"iPlum","position":14,"description":"iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicemail, phone tree and call routing features. iPlum is a mobile VoIP application that helps businesses receive and manage calls using the internet or phone’s voice network. It enables organizations to respond to customer queries via text or voice calls during business hours and redirect them to voicemail during non-business hours.\n\niPlum includes a centralized dashboard, which allows administrators to add, remove and manage new users/profiles and handle permissions to provide role-based access to resources. It offers a host of features such as HIPAA and HITECH compliance, number porting, fax management, call transfer, automated text messages and more. Additionally, teams can record and store incoming and outgoing calls for future reference.\n\niPlum supports integrations with various third-party applications via REST APIs. It is available on monthly and annual subscriptions and support provided via email, FAQs, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5542fb9-db2c-4510-8b6e-b7ea99757779.png","url":"https://www.softwareadvice.co.uk/software/439842/iplum","@type":"ListItem"},{"name":"Hosted Contact Center","position":15,"description":"Intelligent Contacts’ Hosted Contact Center is an inbound, outbound, blended and omnichannel contact center solution powered by AI and machine learning.\n\nThe Intelligent Contacts platform lets agents engage customers across all communication channels—including voice, SMS, email, chat, and more—all within one pane of glass.\n\nWith intelligent call routing, inbound calls are automatically directed to the most qualified agent. Once connected, the AI-powered agent interface delivers personalized call details, scripted greetings, and a call-flow assistant. \n\nFor outbound calling, 4 predictive algorithms identify unwanted connections like answering machines and voicemail pickups to increase agent talk time by up to 3x.\n\nThrough a modern, non-techie admin interface, supervisors can monitor, analyze and report on the performance of agents, teams, and campaigns without needing help from IT.\n\nIntelligent Contacts’ Hosted Contact Center includes call recording with advanced speech analytics to automatically score calls based on performance metrics, or flag calls with potential compliance violations. \n\nContact center implementations can be completed in as little as a few days, but most customers typically go live within 2-3 weeks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/701d44ea-49cb-450f-b35e-eee0b74b5584.png","url":"https://www.softwareadvice.co.uk/software/306097/hosted-contact-center","@type":"ListItem"},{"name":"Enreach Omnichannel","position":16,"description":"Cloud Contact Center is a customer service solution designed to help enterprises streamline communication across various channels such as phone call, web, messages, WhatsApp or Webchat. \n\nCloud Contact Center allows marketing professionals to build, measure, manage and run campaigns using a customized script, settings or contact list. The solution enables automatic distribution of calls based on various criteria such as date, call lists, device, geography, load balancing and agent status. Supervisors can conduct agent's call surveys, record calls, determine the number of calls handled or overflowed and evaluate waiting or abandonment time. The customizable dashboard lets managers schedule reports, control agent’s time and track conversations. It includes an IVR feature, which manages incoming calls and resolves queries through natural speech recognition and word spotting. \n\nCloud Contact Center offers integration with various third-party platforms Zendesk, Kustomer, Zoho CRM, HubSpot, Bitrix 24, Evernote and more. Pricing is available on request and support is extended via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b1bc90f-aac1-4ad8-a5d5-5a0af750ca26.png","url":"https://www.softwareadvice.co.uk/software/258642/cloud-contact-center","@type":"ListItem"},{"name":"SPLICE Dialog Suite","position":17,"description":"Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the use of automated call, text, email, and voice first SPLICE Software support businesses of all sizes in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite manages all your customer opt-ins to ensures that all your communications are safe and legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be used for both inbound and outbound messaging. And with award-winning analytics tools, you can measure and assess your results in real time! \n\nAt SPLICE Software, we work together with our clients and technology partners to build better customer journeys and greater customer connections. Our knowledgeable Client Success team provides guidance throughout setting up your programs to help you reach your business goals with industry experience and expertise. With quick implementation times and flexible program pricing, you can easily pivot to meet new business challenges without having to worry about any constricting budgets. Alleviate the stress and frustration of ineffective communications for both customers and employees with automated multi-channel communication solutions by SPLICE Software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1120833d-a947-4a17-a6e1-932169ae4592.png","url":"https://www.softwareadvice.co.uk/software/294133/splice-dialog-suite","@type":"ListItem"},{"name":"Selmo","position":18,"description":"Selmo is a powerful call automation software covering most processes a modern business performs.\n\nCall centers, contact centers, and independent businesses are already using Selmo to boost their lead generation and sales, improve customer support, and perform extensive surveys and recruitment projects.\n\nWhy do companies choose Selmo?\n\nSelmo allows businesses to create their own inbound and/or outbound call center regardless of their size and location. It provides professional call center tools for productive work.\n\nTransform outbound calling with auto dialer software: power mode to automate the routine of dialing and predictive mode to boost calling speed by 3 times. \n\nDeliver the best experience with an inbound IVR, which never forgets to connect customers to agents, set up other tasks or assign tags.\n\nImpress clients with your engagement, as a built-in CRM stores communication history with a client, call recordings, notes, and tags.\n\nBuild a seamless flow by integrating Selmo with your CRM. Set it up once to transfer your contacts to Selmo’s calling campaigns and back.\n\nAvoid errors and delays with Selmo’s scripting tool. Agents will see a script you create and assign to a specific campaign, as well as the survey to fill during the call.\n\nAutomate processes with triggered outcomes. Add customizable call outcomes for each campaign and set up respective actions. No client will get lost in the middle of the funnel thanks to this feature.\n\nUnderstand how your campaigns perform with various sets of charts, tables, and downloadable reports.\n\nManage team’s productivity with performance reports and KPIs. Assist new team members with various learning tools.\n\n\nSelmo is quick in installation and lightweight software using a cloud SaaS model, which means no hardware is required. You can access your account from any laptop with a stable internet connection.\n\nMoreover, Selmo is scalable and perfect for teams of 2, 10, 50, 100 or 1000 agents and above. The sky is the limit!\n\nA list of most-used Selmo features:\n\n- Auto dialer with predictive and power modes\n\nAn auto dialer is a piece of software that dials phone numbers from the list and automatically connects an operator to a call, when a customer picks up the phone. Selmo’s auto-dialer has 2 modes: a power mode and a predictive mode.\n\nOur data show that predictive mode repurposes up to 80% of agents’ working hours from dialing to talking and boosts calling efficiency 3 to 4 times compared to manual mode.\n\n- IVR\n\nFully customizable and supports various tasks, for example assigning tags, scheduling a call, adding the contact to a campaign or assigning him to a manager, etc.\n\n- Call recording\n\nAll inbound and outbound calls are being recorded and stored until such time as you decide to delete them. \n\n- CRM\n\nContacts you upload to the service are instantly formed into client cards, which store all the data, tags, call history, and tasks assigned to the client. This is an all-you-need CRM perfect for sales and customer support.\n\n- Mailing\n\nAn essential tool for customer communication. Connect an email address and send emails directly from Selmo. Create automated emails based on call results or other triggers.\n\n- API-integrations\n\nThis feature allows to connect Selmo to your CRM as a calling tool. Build an automated funnel, which transfers contacts from your CRM funnel to Selmo, assigns a script and a manager, and dials automatically. Results are then transferred back to your CRM.\n\n- Scripts & surveys\n\nCreate scripts and surveys right inside the app, assign them to campaigns and managers, set outcomes, and allocate respective actions. Thorough survey statistics are available as well.\n\nOther tools include:\n\n- Speech transcription\n- Speech analytics\n- Contacts import and storage\n- Visual reports\n- Team performance reports\n- KPIs","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e540e07f-31a2-421e-8a77-a0c8b89ba51f.jpeg","url":"https://www.softwareadvice.co.uk/software/365682/selmo","@type":"ListItem"},{"name":"Conquer","position":19,"description":"Conquer is a revenue engagement solution that equips sales teams with the tools and insights they need to accelerate fan engagement and conquer their day. As a native application for both Salesforce and Microsoft Dynamics 365, Conquer works inside your existing CRM to make sales and service teams more effective at communicating with fans across email, voice, SMS and social channels to grow pipeline, win revenue and strengthen fan relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db5c5081-5462-45df-b59c-1e5039a7d6ce.png","url":"https://www.softwareadvice.co.uk/software/199957/dialsource","@type":"ListItem"},{"name":"Vocalcom Salesforce Edition","position":20,"description":"Vocalcom Salesforce Edition is a cloud contact center specifically developed for Salesforce. Users are provided immediate and real-time access to a customer's entire history of interactions all on one screen. Incoming calls can be routed based on Salesforce data, and users can also prioritize calls from key contacts to help improve customer satisfaction and handling time. The software also allows agents to avoid having to ask customers to repeat basic information. Further features users are provided with are; smart outbound dialer, reporting & analytics and omnichannel customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dcf17bf6-ceb1-4583-aaf9-ef0faa0dee4b.jpeg","url":"https://www.softwareadvice.co.uk/software/340234/vocalcom-salesforce-edition","@type":"ListItem"},{"name":"Call Center Dialer","position":21,"description":"*astTECS Cloud Contact Center Solution:\n\n1. Web-based software hosted on the cloud\n2. Handles inbound and outbound calls\n3. Accessible from anywhere\n4. Eliminates physical infrastructure needs\n5. Minimal upfront capital required\n6. Ensures seamless customer interaction via multiple channels\n7. Ideal for all business sizes\n8. Enables effective remote work for sales and support teams\n9. Flexible, scalable, and easily manageable\n10. Robust security measures for data protection","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d022364-3013-4a1f-a993-745a89ead6b0.jpeg","url":"https://www.softwareadvice.co.uk/software/272888/call-center-dialer","@type":"ListItem"},{"name":"Zoom Contact Center","position":22,"description":"Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom. Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6de83249-3312-47fe-a567-e431803ed888.jpeg","url":"https://www.softwareadvice.co.uk/software/434612/zoom-contact-center","@type":"ListItem"},{"name":"CallCenterHosting","position":23,"description":"CallCenterHosting Predictive Dialer is a cloud-based solution catering to call centers. The solution offers key features that enable users to customize and broadcast campaigns, automate outbound calls and schedule reminders and notifications.\n\n\nCallCenterHosting lets users filter busy numbers, disconnected numbers and voicemail calls for agents. Call centers can automate these calls on the basis of demographics. The IVR system enables businesses to identify, segment and route calls. Additionally, the solution lets users create workflows for transferring calls to a specific agents, queues or departments. Calls can be recorded in high definition format.\n\n\nCallCenterHosting allows businesses to schedule call campaigns and create audio files for specific campaigns. Users can monitor calls using call logs, broadcast voice messages to notify customers about their purchases or transactions.\n\n\nCallCenterHosting offers services on a monthly subscription basis and customer support is available via live chat, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a06eac68-d6d4-4e47-baa7-21e9ae795b5a.png","url":"https://www.softwareadvice.co.uk/software/74394/callcenterhosting","@type":"ListItem"},{"name":"DCDial","position":24,"description":"DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant call and text campaigns.\n\n\nThe predictive dialer in DCDial lets organizations automate the management of lists, lead qualification and scripts to handle unanswered calls, fax machines, busy signals, disconnected lines and answering machines. It offers a host of features such as call recording, contact management, voice assistants, progressive and preview dialer, ringless voicemail and more. Additionally, managers can use the workforce management functionality to streamline a variety of operations like inbound/outbound call volumes forecasting, preferences scheduling, and real-time reports generation.\n\n\nDCDial supports integration with various third-party applications including Zendesk, Salesforce, Oracle Cloud, NetSuite and Microsoft Dynamics. Pricing includes monthly or annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06847112-de9b-46ec-9182-0b67d73048eb.png","url":"https://www.softwareadvice.co.uk/software/358716/dcdial-call-center","@type":"ListItem"},{"name":"Fastcall","position":25,"description":"Salesforce-only. Fastcall is a \"powered by Twilio\" CTI solution for phone, video, SMS, and mobile that is 100% dedicated to and built for Salesforce. Fastcall helps businesses using Salesforce sell faster and close more deals by eliminating manual sales tasks and seamlessly capturing both inbound and outbound phone and SMS data directly into Salesforce. \n\nFastcall is compatible with Salesforce Mobile and offers video and screen share capabilities. Callme is the only product in the Salesforce AppExchange that allows users to automate phone calls to Salesforce web-to-lead form submissions. Intercall, its latest release, creates an easier way to track a team’s internal and video communication by logging and recording team member phone and video calls in Salesforce, among other convenient features. \n\nIn addition, Fastcall’s consulting arm helps businesses get the most out of Salesforce by offering turnkey Salesforce Admin, custom programming, and training services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc69445e-0978-4a00-b3c7-6490a1b953fa.jpeg","url":"https://www.softwareadvice.co.uk/software/354575/fastcall","@type":"ListItem"}],"numberOfItems":25}
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