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description: Page 8 - Discover the best Unified Communications Software for your organisation. Compare top Unified Communications Software tools with customer reviews, pricing and free demos.
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title: Page 8 - Best Unified Communications Software - 2026 Reviews, Pricing & Demos
---

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# Unified Communications Software

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## Products

1. [iPlum](https://www.softwareadvice.co.uk/software/439842/iplum) — 5.0/5 (2 reviews) — iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicem...
2. [Hibot](https://www.softwareadvice.co.uk/software/382428/hibot) — 4.5/5 (2 reviews) — HiBot is a conversational AI platform designed for large enterprises looking to deploy AI chatbots and virtual agents...
3. [Hosted Contact Center](https://www.softwareadvice.co.uk/software/306097/hosted-contact-center) — 5.0/5 (2 reviews) — Intelligent Contacts’ Hosted Contact Center is an inbound, outbound, blended and omnichannel contact center solution ...
4. [Arkchat](https://www.softwareadvice.co.uk/software/507917/Arkchat) — 5.0/5 (2 reviews) — Arkchat is a solution that helps teams communicate instantly through direct and group messaging, ensuring that inform...
5. [Voyant](https://www.softwareadvice.co.uk/software/89623/voyant) — 5.0/5 (1 reviews) — Voyant is a cloud-based solution, which helps businesses manage business communication via SIP Trunking, messaging, f...
6. [EveryDay Voip](https://www.softwareadvice.co.uk/software/186313/everyday-voip) — 5.0/5 (1 reviews) — Product description missing
7. [MiaRec](https://www.softwareadvice.co.uk/software/210238/miarec) — 5.0/5 (1 reviews) — MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use Mia...
8. [Enreach Omnichannel](https://www.softwareadvice.co.uk/software/258642/cloud-contact-center) — 5.0/5 (1 reviews) — Cloud Contact Center is a customer service solution designed to help enterprises streamline communication across vari...
9. [Blueface Unified Communications](https://www.softwareadvice.co.uk/software/255974/blueface-unified-communications) — 5.0/5 (1 reviews) — Blueface is a unified communication management solution that helps enterprises engage with the clients, employees and...
10. [Alarm Control Center](https://www.softwareadvice.co.uk/software/348801/alarm-control-center) — 5.0/5 (1 reviews) — Alarm IT Factory GmbH is an owner-operated IT system house specializing in alarm management and control technology, b...
11. [CommandLink UCaaS](https://www.softwareadvice.co.uk/software/399833/commandlink-ucaas) — 5.0/5 (1 reviews) — CommandLink UCaaS offers end-to-end visibility, analytics, and service controls in the CommandLink ITSM portal. With ...
12. [Orbox](https://www.softwareadvice.co.uk/software/253388/orbox) — 4.0/5 (1 reviews) — Orbox is a cloud-based software that helps businesses manage communication processes from different locations using V...
13. [metricVOICE](https://www.softwareadvice.co.uk/software/421348/metricvoice) — 5.0/5 (1 reviews) — Cloud Hosted Phone, VoIP \& UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month. Connect ...
14. [Huddle](https://www.softwareadvice.co.uk/software/447692/huddle) — 2.0/5 (1 reviews) — Huddle is a unified communications solution that helps businesses streamline processes related to video conferencing,...
15. [SalesCaptain](https://www.softwareadvice.co.uk/software/530088/Salescaptain) — 5.0/5 (1 reviews) — SalesCaptain is an AI-powered platform designed to simplify customer communication for local businesses. It supports ...
16. [GoCo](https://www.softwareadvice.co.uk/software/488566/GoCo) — 4.0/5 (1 reviews) — GoCo is a cloud-based phone system designed to support hybrid work environments. It allows users to manage their call...
17. [CallHarbor](https://www.softwareadvice.co.uk/software/102662/callharbor) (0 reviews) — CallHarbor is a cloud-based phone system that is suitable for all types of businesses including inbound call centers....
18. [Saysimple](https://www.softwareadvice.co.uk/software/239975/saysimple) (0 reviews) — About us We are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients wi...
19. [Yobi](https://www.softwareadvice.co.uk/software/197878/yobi) (0 reviews) — Yobi provides businesses with a unified communication platform to enable them to talk to customers over any channel, ...
20. [symplr Clinical Communications](https://www.softwareadvice.co.uk/software/342151/symplr-clinical-communications) (0 reviews) — Founded by clinicians for clinicians, symplr Clinical Communications is the healthcare technology company for clinica...
21. [Fastcall](https://www.softwareadvice.co.uk/software/354575/fastcall) (0 reviews) — Salesforce-only. Fastcall is a "powered by Twilio" CTI solution for phone, video, SMS, and mobile that is 100% dedica...
22. [Grypp](https://www.softwareadvice.co.uk/software/418330/grypp) (0 reviews) — Grypp is a customer engagement platform for contact centers. It enables agents to have visual, interactive engagement...
23. [FusionWorks with Cisco Webex](https://www.softwareadvice.co.uk/software/219892/fusionworks-with-cisco-webex) (0 reviews) — FusionWorks has partnered with Cisco Webex to provide a video/audio conferencing solution for businesses of all sizes...
24. [Push to Talk Plus](https://www.softwareadvice.co.uk/software/372750/push-to-talk-plus) (0 reviews) — The Push to Talk Plus app allows users to make text, voice and location-based push-to-talk (PTT) communications. It a...
25. [Pexip Video platform](https://www.softwareadvice.co.uk/software/360171/pexip-video-platform) (0 reviews) — Pexip Build helps businesses collaborate with team members in real time, conduct face-to-face meetings and send messa...

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## Related Categories

- [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software)
- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software)
- [Video Conferencing Software](https://www.softwareadvice.co.uk/directory/4531/video-conferencing/software)

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Once connected, the AI-powered agent interface delivers personalized call details, scripted greetings, and a call-flow assistant. \n\nFor outbound calling, 4 predictive algorithms identify unwanted connections like answering machines and voicemail pickups to increase agent talk time by up to 3x.\n\nThrough a modern, non-techie admin interface, supervisors can monitor, analyze and report on the performance of agents, teams, and campaigns without needing help from IT.\n\nIntelligent Contacts’ Hosted Contact Center includes call recording with advanced speech analytics to automatically score calls based on performance metrics, or flag calls with potential compliance violations. \n\nContact center implementations can be completed in as little as a few days, but most customers typically go live within 2-3 weeks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/701d44ea-49cb-450f-b35e-eee0b74b5584.png","url":"https://www.softwareadvice.co.uk/software/306097/hosted-contact-center","@type":"ListItem"},{"name":"Arkchat","position":4,"description":"Arkchat is a solution that helps teams communicate instantly through direct and group messaging, ensuring that information is shared without the delays inherent in email. Arkchat's automatic multilingual messaging feature allows teams to communicate regardless of language barriers, fostering collaboration.\n\nTo maintain privacy and ensure sensitive information is protected, Arkchat allows users to exchange private messages within groups and channels, including multiple participants, such as senior and junior team members, vendors, partners and customers. This feature ensures that messages and their attachments remain confidential and are only accessible to the intended recipients. Arkchat addresses the challenge of keeping track of conversations and attachments by organizing messages and attachments by topic. It also helps manage conversation history. Arkchat streamlines the process of task management by allowing users to convert any message into a trackable task. The tool also allows users to convert messages into trackable approval requests, ensuring that approvals are tracked and the risk of disputes and forgotten approvals are managed. These approval requests are organized, easily retrievable and integrated into the business workflow. \n\nArkchat integrates generative AI into the business's messaging and workflows, enabling users to share AI-generated insights with the team. Users can also convert AI outputs into tasks or approval requests. The solution helps integrate Google searches and YouTube into the approval processes and task management workflows. It also helps find, connect and collaborate with freelancers, professional firms and product sellers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8aafc24-da40-4211-8178-6ad1da6f85e7.jpeg","url":"https://www.softwareadvice.co.uk/software/507917/Arkchat","@type":"ListItem"},{"name":"Voyant","position":5,"description":"Voyant is a cloud-based solution, which helps businesses manage business communication via SIP Trunking, messaging, fax and data services. A unified platform, it enables organizations to link multiple locations and engage with employees using phone, video and screen sharing.\n\n\nVoyant comes with a drag-and-drop interface, which allows teams to share files and send group messages. It offers a host of features including instant messaging, call directory, multi-device access, call recording and more. Additionally, it enables users to send as well as receive fax in multiple formats such as JPG, PDF, CSV and MS Word files.\n\n\nVoyant includes SD-WAN functionality, which allows administrators to optimize network performance and connectivity using real-time performance analysis. Product is available on a usage-based or monthly pricing and support is extended via phone, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9eda6dbb-7221-4a4a-9220-de7fb9fea1af.png","url":"https://www.softwareadvice.co.uk/software/89623/voyant","@type":"ListItem"},{"name":"EveryDay Voip","position":6,"description":"Product description missing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23009d2e-8294-43a1-9aef-da7c56c5320d.png","url":"https://www.softwareadvice.co.uk/software/186313/everyday-voip","@type":"ListItem"},{"name":"MiaRec","position":7,"description":"MiaRec is a provider of conversational intelligence and automated QA for contact centers. 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The solution enables automatic distribution of calls based on various criteria such as date, call lists, device, geography, load balancing and agent status. Supervisors can conduct agent's call surveys, record calls, determine the number of calls handled or overflowed and evaluate waiting or abandonment time. The customizable dashboard lets managers schedule reports, control agent’s time and track conversations. It includes an IVR feature, which manages incoming calls and resolves queries through natural speech recognition and word spotting. \n\nCloud Contact Center offers integration with various third-party platforms Zendesk, Kustomer, Zoho CRM, HubSpot, Bitrix 24, Evernote and more. Pricing is available on request and support is extended via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b1bc90f-aac1-4ad8-a5d5-5a0af750ca26.png","url":"https://www.softwareadvice.co.uk/software/258642/cloud-contact-center","@type":"ListItem"},{"name":"Blueface Unified Communications","position":9,"description":"Blueface is a unified communication management solution that helps enterprises engage with the clients, employees and other stakeholders via messages and video/audio calls. The platform offers call management capabilities, which allow users to view and update availability status, conduct video calls and share screens during group meetings. \n\nBlueface allows organizations to add and edit users, devices, phone lines, call strategies, and sites through a self-service web portal. It offers a host of features such as fax to email, disaster recovery, extension dialling, contacts management, call barring, remote working, call recording, reporting and more. Additionally, administrators can configure office timing to streamline call forwarding, monitor call activities across teams in real-time and add custom on-hold music for callers. \n\nBlueface lets managers establish custom rules to automate call routing using the built-in call flow designer. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c01fe322-496d-47ba-95b8-fd16f706bef5.png","url":"https://www.softwareadvice.co.uk/software/255974/blueface-unified-communications","@type":"ListItem"},{"name":"Alarm Control Center","position":10,"description":"Alarm IT Factory GmbH is an owner-operated IT system house specializing in alarm management and control technology, based in Stuttgart, Germany. Founded in 2013 as a spin-off from Siemens AG, the company has grown into a medium-sized enterprise with approximately 30 employees. Its core competencies include the development, maintenance and advancement of the Alarm Control Center (ACC), an alarm software designed for the swift and secure transmission of messages from a plant/facility to mobile receivers. Additionally, the control technology team supports production-related control systems and building management systems for clients in the automotive industry worldwide, primarily using systems such as WinCC, WinCC OA, PCS 7, iPortal, SiPlant, and SIMOVE.\n\nProducts\nThe Alarm Control Center (ACC) is a versatile system designed for rapid and reliable fault notifications. This alarm software ensures that messages from control and visualization systems are reliably transmitted to a variety of devices, including smartphones, telephones, pagers, and more. Messages are sent directly and automatically to the responsible person or group. If the recipient does not respond within the specified timeframe, the message is promptly forwarded to additional recipients. The modular nature of the ACC allows for seamless integration into existing telecommunications infrastructure. The ACC supports various media, including push notifications, SMS, email, voice output to telephones, pager systems, and text output to cordless phones.\n\nAdditional Services\nSupport for production control systems and building management systems, including systems from the SIMATIC WinCC family and TIA Portal.\n\n\nIndustries\nThe Alarm Control Center is technology and industry-neutral, making it applicable wherever faults can occur and information needs to be disseminated. Its versatility makes it suitable for use in discrete manufacturing, batch processes, building technology, and municipal infrastructure companies.\n\nMain Industries\n- Automotive\n- Building Technology\n- Chemistry\n- Pharmaceutical\n- Energy\n- Food\n- Electrical\n- Infrastructure\n- Many others\n\nThese capabilities position Alarm IT Factory GmbH as a reliable partner for alarm management and control technology support across a wide range of industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bd1293e-7276-433f-9eeb-667b6b87a027.jpeg","url":"https://www.softwareadvice.co.uk/software/348801/alarm-control-center","@type":"ListItem"},{"name":"CommandLink UCaaS","position":11,"description":"CommandLink UCaaS offers end-to-end visibility, analytics, and service controls in the CommandLink ITSM portal. With CommandLink, users will enjoy a unified dashboard for UCaaS, network, and WAN edge devices with real-time application performance insights. It embedded a layer of AI-powered analytics directly into the global network to provide unmatched intelligence alongside on-demand bandwidth management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2dafe63f-94cb-46fb-a2c7-fc53d978408e.jpeg","url":"https://www.softwareadvice.co.uk/software/399833/commandlink-ucaas","@type":"ListItem"},{"name":"Orbox","position":12,"description":"Orbox is a cloud-based software that helps businesses manage communication processes from different locations using Voice over Internet Protocol technology through a unified platform. Key features include call recordings, real-time data, reporting/analytics, and more.\n\nThe tool allows users to automatically forward calls, add auto attendants, and record the average time taken to answer a phone call. Orbox enables managers to create multiple call routes and customize messages for automatic attendance set up. The system facilitates integration with third-party applications such as, MySQL, OpenLDAP, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34e6a100-ea65-4dec-a603-bd58b7bd3c37.png","url":"https://www.softwareadvice.co.uk/software/253388/orbox","@type":"ListItem"},{"name":"metricVOICE","position":13,"description":"Cloud Hosted Phone, VoIP & UCaaS- metricVOICE by Fastmetrics. Smarter communications from $15 per month.\n\nConnect how you work, where you work. Secure single sign-on for calls, texting, video conferences, presence and integrations to business tools. Works across devices. \n\nManaged service backed by LIVE USA SUPPORT IN THE BAY AREA. (Speak to a real person every time).\n\nThree metricVOICE tiers to choose from, based on your needs. We offer essential calling and UCaaS features, complete business phone systems or advanced integrations, analytics and voice recognition. \n\nFree desk phone options across all 3 metricVOICE tiers, or simply use apps or web phones from a browser. \n\nKey benefits of cloud hosted metricVOICE;\n- Unlimited free calls to the USA and Canada\n- Free mobile apps, web phones or desk phones\n- Calls, video conferencing, texting, voice to email - from browser, app or desktop\n- Online access for simple user / admin control\n- Integrate apps, tools and CRMs like MS Teams, Salesforce, Zoho, Gmail, Outlook \n- Unify offices and remote workers\n- SIP compatible / eliminate costs of on-premise PBXs\n- Suite of business telephony features, for a flat service fee","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55a6eb16-f9e4-4514-b1f1-c8eeb92dad96.png","url":"https://www.softwareadvice.co.uk/software/421348/metricvoice","@type":"ListItem"},{"name":"Huddle","position":14,"description":"Huddle is a unified communications solution that helps businesses streamline processes related to video conferencing, instant messaging, call recording, contact management, and more from within a unified platform. It allows team members to share screens, utilize whiteboards, generate call transcriptions, and share files, facilitating brainstorming, strategizing, and overall collaboration processes. \n\nHuddle's virtual phone functionality lets staff members conduct discussions, receive calls, and make domestic or international outbound calls. It enables employees to record meetings, manage playbacks, search through transcriptions, conduct group chats, and more on a centralized platform. Additionally, it allows administrators to create custom greetings, configure hold music, set up security codes, and provide global dial-in numbers for multiple countries. \n\nHuddle also provides iOS and Android mobile devices, which allows staff members to manage audio or video calls and instant messaging remotely. It is available on monthly subscriptions and support is extended via phone, email, documentation, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/09121b0a-6e70-4e19-b404-6f129b1d65cd.png","url":"https://www.softwareadvice.co.uk/software/447692/huddle","@type":"ListItem"},{"name":"SalesCaptain","position":15,"description":"SalesCaptain is an AI-powered platform designed to simplify customer communication for local businesses. It supports small and medium-sized businesses across various industries by improving customer interactions, reducing response times, and capturing leads. The platform is used by local service providers, retail businesses, and professional offices to enhance customer engagement.\n\nIt includes AI-driven phone and chat agents with natural language capabilities, offering round-the-clock availability. The system centralizes customer interactions across channels such as webchat, phone systems, SMS, and social platforms. Features include spam call filtering, automated appointment reminders, and after-hours lead capture to help businesses stay connected with customers. Automation tools enable personalized engagement processes without requiring constant manual input.\n\nThe platform includes tools for review management, allowing businesses to collect and respond to customer feedback. Built-in payment processing supports financial transactions directly within the system. Additionally, its reporting features provide data insights to help businesses evaluate customer service strategies and operational performance. These capabilities are designed to improve customer retention and streamline communication processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d33a8a5d-5b13-4349-9636-97692615b65e.png","url":"https://www.softwareadvice.co.uk/software/530088/Salescaptain","@type":"ListItem"},{"name":"GoCo","position":16,"description":"GoCo is a cloud-based phone system designed to support hybrid work environments. It allows users to manage their calls from anywhere using their business number across all devices, such as computers, mobile phones, tablets and optional desk phones.\n\nThe system also offers integrated collaboration capabilities and enables teams to conduct video meetings and team chat, share files and more. The system offers reporting and analytics capabilities to help businesses manage their communication effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1612785f-be8e-4d6b-8e2a-4f9fe27a5faa.png","url":"https://www.softwareadvice.co.uk/software/488566/GoCo","@type":"ListItem"},{"name":"CallHarbor","position":17,"description":"CallHarbor is a cloud-based phone system that is suitable for all types of businesses including inbound call centers. This solution can integrate with existing applications and has full functionality when working from remote locations. Existing business phone numbers can be used with this system. The CallHarbor platform includes a customizable web softphone, online portal, video calling, live chat, SMS functionalities, plus more. \n\n\nAdditional features include direct inward dial, advanced call history, enhanced voicemail, conference bridging, plus more. CallHarbor offers rental phones from Yealink and Polycom. A mobile app is available for iOS and Android devices. \n\n\nTechnical support is available via phone and email. CallHarbor offers unlimited domestic and long-distance calling. Please contact the vendor directly for pricing information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566678cc-b049-4543-a948-093b3a36bae5.png","url":"https://www.softwareadvice.co.uk/software/102662/callharbor","@type":"ListItem"},{"name":"Saysimple","position":18,"description":"About us\n\nWe are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients with the ability to focus on providing their customers with the level of service they deserve.\n\nThrough our Customer Communication Platform we are able to bring a wide range of different channels together into a single communication core - increasing efficiency and decreasing frustration. This helps resolve issues quickly - and opens the door to other positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations.\n\nFor us, customer conversations are simply the next step towards forming real and valuable relationships. Every conversation should be seen as an opportunity to make a relationship stronger.\n\nGet in touch, stay in touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/732822c1-e248-401c-a4b2-5180f7419064.png","url":"https://www.softwareadvice.co.uk/software/239975/saysimple","@type":"ListItem"},{"name":"Yobi","position":19,"description":"Yobi provides businesses with a unified communication platform to enable them to talk to customers over any channel, share and review conversations with their team, anywhere in the world​.\n\nSome of its main features include:\n- Capture conversations across phone, text, Facebook, Twitter, and Instagram\n- Get a dedicated business phone line in seconds\n- Record calls for insight into conversations or for quality monitoring\n- Share conversations with teams and collaborate on tasks\n- Available on mobile, desktop, and on the web\n\nYobi increases productivity across industries​. Customer support teams will have better customer interactions, improved professional relationships, and enhanced support​. Property managers can build client relationships, promote listings, and automate FAQs with omnichannel communication​. Businesses can send appointment reminders and invoice follow-ups in a timely manner​, plus have a number separate from their personal phone, with a lightweight CRM.\n\nHave all client conversations​ and your team​ in one app​ with Yobi.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24eaf1f5-5a3a-41e0-b68b-06e444c7bdfb.png","url":"https://www.softwareadvice.co.uk/software/197878/yobi","@type":"ListItem"},{"name":"symplr Clinical Communications","position":20,"description":"Founded by clinicians for clinicians, symplr Clinical Communications is the healthcare technology company for clinical communication and collaboration. The cloud-based, clinical collaboration platform, accelerates time-sensitive clinical communication and workflows to improve patient care for health systems, ambulatory, and post-acute care organizations. \n\nThe scalable platform includes secure individual and role-based messaging, on-call scheduling, VoIP calling, critical results, and alerts in a unified mobile platform. symplr Clinical Communications' unique workflow management system delivers time-sensitive information to the right person, role, or team in real-time.\n\nsymplr Clinical Communications offers unparalleled expertise in clinical communication and collaboration. Our team of subject matter experts provide evidence-based best practices to successfully improve clinical communication and save lives. symplr has demonstrated years of experience and results for its healthcare customers. Recognized by KLAS as a top performing clinical collaboration platform, the symplr Clinical Communications platform can enable your organization to achieve its clinical and financial objectives.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2007ffb5-01ec-4e16-a02d-59926101c996.png","url":"https://www.softwareadvice.co.uk/software/342151/symplr-clinical-communications","@type":"ListItem"},{"name":"Fastcall","position":21,"description":"Salesforce-only. Fastcall is a \"powered by Twilio\" CTI solution for phone, video, SMS, and mobile that is 100% dedicated to and built for Salesforce. Fastcall helps businesses using Salesforce sell faster and close more deals by eliminating manual sales tasks and seamlessly capturing both inbound and outbound phone and SMS data directly into Salesforce. \n\nFastcall is compatible with Salesforce Mobile and offers video and screen share capabilities. Callme is the only product in the Salesforce AppExchange that allows users to automate phone calls to Salesforce web-to-lead form submissions. Intercall, its latest release, creates an easier way to track a team’s internal and video communication by logging and recording team member phone and video calls in Salesforce, among other convenient features. \n\nIn addition, Fastcall’s consulting arm helps businesses get the most out of Salesforce by offering turnkey Salesforce Admin, custom programming, and training services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc69445e-0978-4a00-b3c7-6490a1b953fa.jpeg","url":"https://www.softwareadvice.co.uk/software/354575/fastcall","@type":"ListItem"},{"name":"Grypp","position":22,"description":"Grypp is a customer engagement platform for contact centers. It enables agents to have visual, interactive engagements with customers in real time during phone and digital conversations. Grypp is designed for contact centers in banking, insurance, telecom, utilities, travel, and retail industries. \n\nWith Grypp, agents can guide customers through websites, forms, documents and more using co-browsing. They can have face-to-face video conversations. Grypp creates an interactive product demo environment with its virtual showroom feature. Agents and customers can view and annotate documents together using document sharing. They can capture legally binding e-signatures in real time.\n\nKey capabilities include co-browsing, video streaming, virtual showroom, document sharing and e-signature. Co-browsing allows agents to guide customers through websites, forms and documents in tandem. Video streaming enables face-to-face video interaction during engagements. The virtual showroom feature creates an interactive product demo environment. Document sharing allows agents and customers to view, annotate documents together in real time. E-signature enables agents to capture legally binding electronic signatures live during engagements.  \n\nGrypp transforms customer experiences and contact center operations. It enables faster issue resolution, greater customer awareness, increased sales and faster deal conversion. Grypp empowers agents to deliver multi-sensory, interactive experiences that drive results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b62f1916-e3de-4915-aff5-dda88bddbe53.jpeg","url":"https://www.softwareadvice.co.uk/software/418330/grypp","@type":"ListItem"},{"name":"FusionWorks with Cisco Webex","position":23,"description":"FusionWorks has partnered with Cisco Webex to provide a video/audio conferencing solution for businesses of all sizes that comes with messaging, video recording, team collaboration, and file sharing functionality. The system integrates with Google, Microsoft Outlook, and Office 365 to schedule meetings directly through calendar invitations that can be accepted to block off time slots within a schedule. In addition, businesses can enable links to appear in calendar invitations for easy access to meetings without the need of meeting IDs or passwords.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b39c818-3883-49f2-8764-d68a668214ef.png","url":"https://www.softwareadvice.co.uk/software/219892/fusionworks-with-cisco-webex","@type":"ListItem"},{"name":"Push to Talk Plus","position":24,"description":"The Push to Talk Plus app allows users to make text, voice and location-based push-to-talk (PTT) communications. It allows dispersed teams to communicate, share photos and locations with contacts, and connect one on one or broadcast across the company. Users can share videos, photos, and other media for collaboration and communication. They can use the mobile app on many devices - including smartphones, tablets, basic phones and others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16e04ed1-16b4-4102-9044-56408c0fb776.png","url":"https://www.softwareadvice.co.uk/software/372750/push-to-talk-plus","@type":"ListItem"},{"name":"Pexip Video platform","position":25,"description":"Pexip Build helps businesses collaborate with team members in real time, conduct face-to-face meetings and send messages to colleagues. Managers can view reports to gain insights into customer interactions.\n\nPexip Build offers custom integration with various electronic health record (EHR) and learning management systems (LMS) solutions. Teams can share screens for presentations and demos, access recordings/transcripts, verify participants and customize the platform according to business requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccff1de0-363e-4094-a3f4-a7445c128b83.png","url":"https://www.softwareadvice.co.uk/software/360171/pexip-video-platform","@type":"ListItem"}],"numberOfItems":25}
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