---
description: Compare Mention Me vs Smile.io regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mention Me vs Smile.io Comparison
---

Breadcrumb: [Home](/) > [Influencer Marketing Software](/directory/4292/influencer-marketing/software) > [Mention Me \<span\>vs\</span\> Smile.io](https://www.softwareadvice.co.uk/compare/99374/329197/mention-me-retain/vs/smile-io)

# Compare Mention Me vs Smile.io

Canonical: https://www.softwareadvice.co.uk/compare/99374/329197/mention-me-retain/vs/smile-io

> Detailed comparison between Mention Me and Smile.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mention Me | Smile.io |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 11 | 67 |
| **Starting Price** | - | US$199.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Mention Me

- Discount Management
- Email Marketing
- For Customer Referrals
- Incentive Management
- Loyalty Program
- Monitoring
- ROI Tracking
- Referral Templates
- Referral Tracking
- Rewards Management
- Segmentation
- Social Promotion

### Smile.io

- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Discount Management
- Email Marketing
- For Customer Referrals
- Incentive Management
- Loyalty Program
- Membership Management
- ROI Tracking
- Referral Tracking
- Rewards Management
- Social Media Integration
- Social Promotion
- eCommerce Management

## Links

- [View Mention Me Profile](https://www.softwareadvice.co.uk/software/99374/mention-me-retain)
- [View Smile.io Profile](https://www.softwareadvice.co.uk/software/329197/smile-io)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/99374/329197/mention-me-retain/vs/smile-io)

-----

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