---
description: Compare Avaya UCaaS vs Aircall regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Avaya UCaaS vs Aircall Comparison
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [Avaya UCaaS \<span\>vs\</span\> Aircall](https://www.softwareadvice.co.uk/compare/9683/77031/avaya-ucaas/vs/aircall)

# Compare Avaya UCaaS vs Aircall

Canonical: https://www.softwareadvice.co.uk/compare/9683/77031/avaya-ucaas/vs/aircall

> Detailed comparison between Avaya UCaaS and Aircall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Avaya UCaaS | Aircall |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 91 | 460 |
| **Starting Price** | - | £25.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Documentation, Videos |

## Key features

### Avaya UCaaS

- Automated Routing
- Call Centre Management
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Management
- IVR
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Unified Communications
- Voice Mail

### Aircall

- Auto-Dialer
- Automated Routing
- Call Centre Management
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Management
- IVR
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Unified Communications
- Voice Mail

## Links

- [View Avaya UCaaS Profile](https://www.softwareadvice.co.uk/software/9683/avaya-ucaas)
- [View Aircall Profile](https://www.softwareadvice.co.uk/software/77031/aircall)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/9683/77031/avaya-ucaas/vs/aircall)

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