---
description: Compare DiscoverText vs Chattermill regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DiscoverText vs Chattermill Comparison
---

Breadcrumb: [Home](/) > [Electronic Discovery Software](/directory/4517/ediscovery/software) > [DiscoverText \<span\>vs\</span\> Chattermill](https://www.softwareadvice.co.uk/compare/95810/384200/discovertext/vs/customer-experience-analytics-platform)

# Compare DiscoverText vs Chattermill

Canonical: https://www.softwareadvice.co.uk/compare/95810/384200/discovertext/vs/customer-experience-analytics-platform

> Detailed comparison between DiscoverText and Chattermill. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DiscoverText | Chattermill |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 111 | 25 |
| **Starting Price** | US$1,000.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Key features

### DiscoverText

- AI/Machine Learning
- API
- Access Controls/Permissions
- Boolean Search
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Data Extraction
- Data Import/Export
- Filtering
- Full Text Search
- Language Detection
- Metadata Management
- Predictive Modeling
- Reporting & Statistics
- Search/Filter
- Tagging
- Taxonomy Classification
- Text Analysis
- Topic Clustering

### Chattermill

- AI/Machine Learning
- API
- Access Controls/Permissions
- Boolean Search
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Data Extraction
- Data Import/Export
- Filtering
- Full Text Search
- Language Detection
- Metadata Management
- Predictive Modeling
- Reporting & Statistics
- Search/Filter
- Tagging
- Taxonomy Classification
- Text Analysis
- Topic Clustering

## Links

- [View DiscoverText Profile](https://www.softwareadvice.co.uk/software/95810/discovertext)
- [View Chattermill Profile](https://www.softwareadvice.co.uk/software/384200/customer-experience-analytics-platform)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/95810/384200/discovertext/vs/customer-experience-analytics-platform)

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