---
description: Compare Rize Reviews vs Birdeye regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Rize Reviews vs Birdeye Comparison
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Rize Reviews \<span\>vs\</span\> Birdeye](https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye)

# Compare Rize Reviews vs Birdeye

Canonical: https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye

> Detailed comparison between Rize Reviews and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Rize Reviews | Birdeye |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 27 | 704 |
| **Starting Price** | US$250.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Rize Reviews

- Alerts/Notifications
- Automated Responses
- CRM
- CRM Integration
- Campaign Management
- Customisable Branding
- Dashboard
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- Social Media Integration
- Social Sharing
- Website Integration
- Widgets

### Birdeye

- Alerts/Notifications
- Automated Responses
- CRM
- CRM Integration
- Campaign Management
- Customisable Branding
- Dashboard
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- Social Media Integration
- Social Sharing
- Website Integration
- Widgets

## Links

- [View Rize Reviews Profile](https://www.softwareadvice.co.uk/software/84512/rize-reviews)
- [View Birdeye Profile](https://www.softwareadvice.co.uk/software/86768/birdeye)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Rize Reviews vs Birdeye Comparison","description":"Compare Rize Reviews vs Birdeye regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye","about":[{"@id":"https://www.softwareadvice.co.uk/software/84512/rize-reviews#software"},{"@id":"https://www.softwareadvice.co.uk/software/86768/birdeye#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"Rize Reviews","description":"Rize Reviews is a cloud-based solution that helps businesses collect feedback and online reviews for improving customer satisfaction and loyalty. Key features include campaign management, response tracking, sentiment analysis and social media monitoring.\n\n\nDesigned for small to midsize businesses, Rize Reviews provides a directory for storing client information to send text messages for resolving negative online reviews. The centralized platform allows enterprises to install kiosk devices across office premises for collecting customer feedback from multiple locations. Additionally, the tool uses Schema to make reviews SEO-friendly for improving Google ranking of business websites.\n\n\nIntegration with various POS and CRM systems helps automate processes for gathering customer information and facilitate communication with clients to collect reviews. It is available on a monthly subscription and support is extended via documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2ca5e318-661c-4277-a0b6-0b729ba6d169.png","url":"https://www.softwareadvice.co.uk/software/84512/rize-reviews","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/84512/rize-reviews#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.9},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Birdeye","description":"Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointments, and captures leads automatically, even outside business hours. This solution is suitable for multi-location businesses in industries such as automotive, healthcare, financial services, real estate, and retail, enabling continuous engagement with website visitors.\n\nThe system includes a customizable chat widget that aligns with brand identity through personalized messaging and styling options. It features smart handoff capabilities to transfer conversations to live agents when necessary while collecting visitor contact information without requiring pre-chat forms. A knowledge base setup allows the platform to generate accurate responses by using content from frequently visited website pages and AI-refined FAQs.\n\nConversations are organized in a centralized inbox that filters interactions by location, time, or type for streamlined management. AI writing assistance supports agents by summarizing lengthy conversations and generating tailored responses. If visitors leave the website, conversations can continue via text messaging. Performance tracking tools provide insights into chat effectiveness, with filtering options based on location or user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.softwareadvice.co.uk/software/86768/birdeye","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/86768/birdeye#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":704,"ratingValue":4.7},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/4509/reputation-management/software","@type":"ListItem"},{"name":"Rize Reviews vs Birdeye","position":3,"item":"https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/84512/86768/rize-reviews/vs/birdeye#breadcrumblist"}]}
</script>