---
description: Compare EngageBay CRM vs Guest Service regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EngageBay CRM vs Guest Service Comparison
---

Breadcrumb: [Home](/) > [All-in-One Marketing Platform Software](/directory/4065/all-in-one/software) > [EngageBay CRM \<span\>vs\</span\> Guest Service](https://www.softwareadvice.co.uk/compare/83835/240293/engagebay/vs/guest-service)

# Compare EngageBay CRM vs Guest Service

Canonical: https://www.softwareadvice.co.uk/compare/83835/240293/engagebay/vs/guest-service

> Detailed comparison between EngageBay CRM and Guest Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EngageBay CRM | Guest Service |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 907 | 2 |
| **Starting Price** | US$14.99 | €99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### EngageBay CRM

- API
- Automatic Call Distribution
- Calendar/Reminder System
- Call Tracking Metrics
- Channel Management
- Computer Telephony Integration
- Customisable Templates
- Deal Management
- Email Monitoring
- Lead Management
- Mobile Alerts
- Performance Management
- Proposal Generation
- Sales Activity Management
- Scheduled Messaging
- Scheduling
- Support Ticket Management
- Task Tagging
- Transfers/Routing
- Website Visitor Tracking

### Guest Service

- API

## Links

- [View EngageBay CRM Profile](https://www.softwareadvice.co.uk/software/83835/engagebay)
- [View Guest Service Profile](https://www.softwareadvice.co.uk/software/240293/guest-service)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/83835/240293/engagebay/vs/guest-service)

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