---
description: Compare Gong.io vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gong.io vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [Gong.io \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.co.uk/compare/75783/109980/gong/vs/liveagent)

# Compare Gong.io vs LiveAgent

Canonical: https://www.softwareadvice.co.uk/compare/75783/109980/gong/vs/liveagent

> Detailed comparison between Gong.io and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gong.io | LiveAgent |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 560 | 1755 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Gong.io

- AI/Machine Learning
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Performance Metrics
- Real-Time Data
- Recording
- Reminders
- Video Conferencing

### LiveAgent

- AI/Machine Learning
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Performance Metrics
- Real-Time Data
- Recording
- Reminders
- Video Conferencing

## Links

- [View Gong.io Profile](https://www.softwareadvice.co.uk/software/75783/gong)
- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/75783/109980/gong/vs/liveagent)

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