---
description: Compare JustCall vs comdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JustCall vs comdesk Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [JustCall \<span\>vs\</span\> comdesk](https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software)

# Compare JustCall vs comdesk

Canonical: https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software

> Detailed comparison between JustCall and comdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | comdesk |
| **Overall rating** | 4.1/5 | - |
| **Total Reviews** | 223 | 0 |
| **Starting Price** | US$29.00 | €3.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JustCall

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scoring
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Lead Management
- Monitoring
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management

### comdesk

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scoring
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Lead Management
- Monitoring
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View JustCall Profile](https://www.softwareadvice.co.uk/software/75453/justcall)
- [View comdesk Profile](https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JustCall vs comdesk Comparison","description":"Compare JustCall vs comdesk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software","about":[{"@id":"https://www.softwareadvice.co.uk/software/75453/justcall#software"},{"@id":"https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"JustCall","description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers.\nNo more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 coverage with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers\n✅ Messaging: SMS &amp; MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent\n✅ Integrations &amp; collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/948d3d08-e35b-4795-a44d-600fb897fca6.jpeg","url":"https://www.softwareadvice.co.uk/software/75453/justcall","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/75453/justcall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":223},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"comdesk","description":"comdesk is a cloud-based telephone system and call center software. It features a voice bot powered by ChatGPT. The platform is designed for call centers, customer service departments, IT departments, telecommunications companies, and enterprises using Microsoft Teams.\n\ncomdesk provides various real-time statistics for business insights. It offers targeted call routing to agents through pre-qualification with the voice bot. The platform also enables streamlined Microsoft Teams telephony with customizable functions. comdesk features a softphone, phone numbers, queues, real-time analytics, an ROI calculator, and a dedicated project team. The voice bot is GDPR-compliant and tailored for service hotlines. \n\nIt handles cases automatically using natural language understanding and company-specific information. comdesk offers live statistics and custom dashboards for in-depth business intelligence. The platform is configurable for any use case. Additional features include simple routing interfaces, live call monitoring, omnichannel support, CRM integration, real-time dashboards, and comprehensive analysis tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/50bf1e6c-58dd-4b6d-827d-29c360a0408b.jpeg","url":"https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/462450/CallOne-Call-Center-Software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"offers":{"price":"3.9","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"JustCall vs comdesk","position":3,"item":"https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/75453/462450/justcall/vs/CallOne-Call-Center-Software#breadcrumblist"}]}
</script>