---
description: Compare JustCall vs Echo AI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JustCall vs Echo AI Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [JustCall \<span\>vs\</span\> Echo AI](https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight)

# Compare JustCall vs Echo AI

Canonical: https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight

> Detailed comparison between JustCall and Echo AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | Echo AI |
| **Overall rating** | 4.1/5 | - |
| **Total Reviews** | 223 | 0 |
| **Starting Price** | US$29.00 | US$50.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Documentation |

## Key features

### JustCall

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Call Monitoring
- Commenting/Notes
- Conversation Intelligence
- Customisable Reports
- Dashboard
- Feedback Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Onboarding
- Performance Management
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations

### Echo AI

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Call Monitoring
- Commenting/Notes
- Conversation Intelligence
- Customisable Reports
- Dashboard
- Feedback Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Onboarding
- Performance Management
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations

## Links

- [View JustCall Profile](https://www.softwareadvice.co.uk/software/75453/justcall)
- [View Echo AI Profile](https://www.softwareadvice.co.uk/software/382138/pathlight)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JustCall vs Echo AI Comparison","description":"Compare JustCall vs Echo AI regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight","about":[{"@id":"https://www.softwareadvice.co.uk/software/75453/justcall#software"},{"@id":"https://www.softwareadvice.co.uk/software/382138/pathlight#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"JustCall","description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers.\nNo more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 coverage with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers\n✅ Messaging: SMS &amp; MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent\n✅ Integrations &amp; collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/948d3d08-e35b-4795-a44d-600fb897fca6.jpeg","url":"https://www.softwareadvice.co.uk/software/75453/justcall","@id":"https://www.softwareadvice.co.uk/software/75453/justcall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":223},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Echo AI","description":"Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. The platform combines quality assurance, workforce management, real-time data analysis, communications, AI coaching, predictive goal setting, 1:1, recognition, and much more in one app. Pathlight empowers data-driven management at every layer of the organizational chart.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2538bd22-48cb-418d-9918-6b83bd7d542a.jpeg","url":"https://www.softwareadvice.co.uk/software/382138/pathlight","@id":"https://www.softwareadvice.co.uk/software/382138/pathlight#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"JustCall vs Echo AI","position":3,"item":"https://www.softwareadvice.co.uk/compare/75453/382138/justcall/vs/pathlight","@type":"ListItem"}]}]}
</script>
