---
description: Compare JivoChat vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JivoChat vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [JivoChat \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.co.uk/compare/75321/109980/jivochat/vs/liveagent)

# Compare JivoChat vs LiveAgent

Canonical: https://www.softwareadvice.co.uk/compare/75321/109980/jivochat/vs/liveagent

> Detailed comparison between JivoChat and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JivoChat | LiveAgent |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 105 | 1753 |
| **Starting Price** | US$19.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JivoChat

- API
- Automatic Call Distribution
- CRM
- Computer Telephony Integration
- Customer Database
- Customisable Branding
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Reminders
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Video Support

### LiveAgent

- API
- Automatic Call Distribution
- CRM
- Computer Telephony Integration
- Customer Database
- Customisable Branding
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Reminders
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Video Support

## Links

- [View JivoChat Profile](https://www.softwareadvice.co.uk/software/75321/jivochat)
- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/75321/109980/jivochat/vs/liveagent)

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