---
description: Compare Fullstory vs Heap regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fullstory vs Heap Comparison
---

Breadcrumb: [Home](/) > [Insight Engines Software](/directory/4440/insight-engines/software) > [Fullstory \<span\>vs\</span\> Heap](https://www.softwareadvice.co.uk/compare/75267/240492/fullstory/vs/heap)

# Compare Fullstory vs Heap

Canonical: https://www.softwareadvice.co.uk/compare/75267/240492/fullstory/vs/heap

> Detailed comparison between Fullstory and Heap. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fullstory | Heap |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 67 | 42 |
| **Starting Price** | - | US$24,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Fullstory

- API
- Activity Tracking
- Ad hoc Reporting
- Conversion Rate Optimisation
- Customisable Templates
- Dashboard
- Data Capture and Transfer
- Engagement Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Performance Metrics
- Private Dashboards
- Real-Time Analytics
- Real-Time Data
- Referral Tracking
- Search/Filter
- Single Sign On
- Site Search Tracking
- Visitor Tracking

### Heap

- API
- Activity Tracking
- Ad hoc Reporting
- Conversion Rate Optimisation
- Customisable Templates
- Dashboard
- Data Capture and Transfer
- Engagement Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Performance Metrics
- Private Dashboards
- Real-Time Analytics
- Real-Time Data
- Referral Tracking
- Search/Filter
- Single Sign On
- Site Search Tracking
- Visitor Tracking

## Links

- [View Fullstory Profile](https://www.softwareadvice.co.uk/software/75267/fullstory)
- [View Heap Profile](https://www.softwareadvice.co.uk/software/240492/heap)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/75267/240492/fullstory/vs/heap)

-----

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