---
description: Compare Fullstory vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fullstory vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/4004/journey-mapping/software) > [Fullstory \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.co.uk/compare/75267/109980/fullstory/vs/liveagent)

# Compare Fullstory vs LiveAgent

Canonical: https://www.softwareadvice.co.uk/compare/75267/109980/fullstory/vs/liveagent

> Detailed comparison between Fullstory and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fullstory | LiveAgent |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 67 | 1749 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Fullstory

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Chat/Messaging
- Commenting/Notes
- Customisable Templates
- Dashboard
- Engagement Tracking
- Issue Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Social Media Integration

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Chat/Messaging
- Commenting/Notes
- Customisable Templates
- Dashboard
- Engagement Tracking
- Issue Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Social Media Integration

## Links

- [View Fullstory Profile](https://www.softwareadvice.co.uk/software/75267/fullstory)
- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/75267/109980/fullstory/vs/liveagent)

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