---
description: Compare Certainly vs Tidio regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Certainly vs Tidio Comparison
---

Breadcrumb: [Home](/) > [CRM for Startups](/directory/3235/startup/software) > [Certainly \<span\>vs\</span\> Tidio](https://www.softwareadvice.co.uk/compare/74784/157633/botxo/vs/tidio-chat)

# Compare Certainly vs Tidio

Canonical: https://www.softwareadvice.co.uk/compare/74784/157633/botxo/vs/tidio-chat

> Detailed comparison between Certainly and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Certainly | Tidio |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 13 | 590 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Certainly

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing

### Tidio

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Code-free Development
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Certainly Profile](https://www.softwareadvice.co.uk/software/74784/botxo)
- [View Tidio Profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/74784/157633/botxo/vs/tidio-chat)

-----

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