---
description: Compare Dialpad vs Freshcaller regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dialpad vs Freshcaller Comparison
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Dialpad \<span\>vs\</span\> Freshcaller](https://www.softwareadvice.co.uk/compare/74028/436334/dialpad/vs/freshcaller)

# Compare Dialpad vs Freshcaller

Canonical: https://www.softwareadvice.co.uk/compare/74028/436334/dialpad/vs/freshcaller

> Detailed comparison between Dialpad and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | Freshcaller |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 571 | 35 |
| **Starting Price** | US$27.00 | £7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Dialpad

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Recording
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### Freshcaller

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Recording
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Dialpad Profile](https://www.softwareadvice.co.uk/software/74028/dialpad)
- [View Freshcaller Profile](https://www.softwareadvice.co.uk/software/436334/freshcaller)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/74028/436334/dialpad/vs/freshcaller)

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