---
description: Compare CloudTalk vs 8x8 Work regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CloudTalk vs 8x8 Work Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [CloudTalk \<span\>vs\</span\> 8x8 Work](https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series)

# Compare CloudTalk vs 8x8 Work

Canonical: https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series

> Detailed comparison between CloudTalk and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | 8x8 Work |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 268 | 309 |
| **Starting Price** | US$19.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

## Links

- [View CloudTalk Profile](https://www.softwareadvice.co.uk/software/71871/cloudtalk)
- [View 8x8 Work Profile](https://www.softwareadvice.co.uk/software/390205/8x8-x-series)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CloudTalk vs 8x8 Work Comparison","description":"Compare CloudTalk vs 8x8 Work regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series","about":[{"@id":"https://www.softwareadvice.co.uk/software/71871/cloudtalk#software"},{"@id":"https://www.softwareadvice.co.uk/software/390205/8x8-x-series#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"CloudTalk","description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9aca57f0-2d00-49ad-8273-bacd90146597.png","url":"https://www.softwareadvice.co.uk/software/71871/cloudtalk","@id":"https://www.softwareadvice.co.uk/software/71871/cloudtalk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"Experience seamless collaboration with 8x8 Work. \n8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/89f59912-8c2c-49d9-a320-8a67d2cfb017.jpg","url":"https://www.softwareadvice.co.uk/software/390205/8x8-x-series","@id":"https://www.softwareadvice.co.uk/software/390205/8x8-x-series#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"CloudTalk vs 8x8 Work","position":3,"item":"https://www.softwareadvice.co.uk/compare/71871/390205/cloudtalk/vs/8x8-x-series","@type":"ListItem"}]}]}
</script>