---
description: Compare CloudTalk vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CloudTalk vs 800.com Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [CloudTalk \<span\>vs\</span\> 800.com](https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com)

# Compare CloudTalk vs 800.com

Canonical: https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com

> Detailed comparison between CloudTalk and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | 800.com |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 268 | 313 |
| **Starting Price** | US$19.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### CloudTalk

- API
- Archiving & Retention
- Call Centre Management
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- Keyword Tracking
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Centre Management
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- Keyword Tracking
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View CloudTalk Profile](https://www.softwareadvice.co.uk/software/71871/cloudtalk)
- [View 800.com Profile](https://www.softwareadvice.co.uk/software/120982/800-com)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CloudTalk vs 800.com Comparison","description":"Compare CloudTalk vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com","about":[{"@id":"https://www.softwareadvice.co.uk/software/71871/cloudtalk#software"},{"@id":"https://www.softwareadvice.co.uk/software/120982/800-com#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"CloudTalk","description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9aca57f0-2d00-49ad-8273-bacd90146597.png","url":"https://www.softwareadvice.co.uk/software/71871/cloudtalk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/71871/cloudtalk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity.\n\n\n800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings.\n\n\n800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ceebae89-3fcf-45de-901a-4563f1ea0516.png","url":"https://www.softwareadvice.co.uk/software/120982/800-com","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/120982/800-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":313},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"CloudTalk vs 800.com","position":3,"item":"https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/71871/120982/cloudtalk/vs/800-com#breadcrumblist"}]}
</script>