---
description: Compare Retreaver vs CTM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Retreaver vs CTM Comparison
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [Retreaver \<span\>vs\</span\> CTM](https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics)

# Compare Retreaver vs CTM

Canonical: https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics

> Detailed comparison between Retreaver and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Retreaver | CTM |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 16 | 150 |
| **Starting Price** | US$25.00 | US$79.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Key features

### Retreaver

- API
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Conversion Tracking
- Data Import/Export
- IVR
- Keyword Tracking
- Lead Generation
- Lead Qualification
- Third-Party Integrations

### CTM

- API
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Conversion Tracking
- Data Import/Export
- FCC Compliance
- IVR
- Keyword Tracking
- Lead Generation
- Lead Management
- Lead Qualification
- Natural Language Processing
- Third-Party Integrations

## Links

- [View Retreaver Profile](https://www.softwareadvice.co.uk/software/71397/retreaver)
- [View CTM Profile](https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Retreaver vs CTM Comparison","description":"Compare Retreaver vs CTM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics","about":[{"@id":"https://www.softwareadvice.co.uk/software/71397/retreaver#software"},{"@id":"https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Retreaver","description":"Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. The solution helps agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. \n\n\nRetreaver offers the capability to place calls on hold and transfer calls to available agents. Users can also record and log call information for future analysis. After each call the solution triggers an automatic workflow which provides analysis into ROI data.\n\n\nRetreaver matches incoming callers with a contact database to update reporting and marketing systems on a real-time basis. Users can also manage client billing and report from one centralized account. The solution offers integration with Hubspot, Eloqua and Google Analytics.\n\n\nServices are offered on a monthly subscription basis and support is available via knowledge base and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/93e6dcc7-ab92-45c9-be3e-055cdf5625b8.png","url":"https://www.softwareadvice.co.uk/software/71397/retreaver","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/71397/retreaver#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":16},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"CTM","description":"CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer interactions to support data-driven decision-making. Businesses, marketing agencies, and sales departments use the platform to gain visibility into customer engagement and optimize their processes.\n\nThe software includes AI-powered conversation intelligence that analyzes call recordings, transcriptions, and live conversations to extract customer insights. It connects calls, chats, form submissions, and texts to specific advertisements using tracking numbers and dynamic number insertion, enabling accurate lead attribution. Features include lead management with geo, weight, and skill-based routing, a customizable softphone system, and workflow automation tools to streamline sales processes. Reporting tools offer both high-level summaries and detailed campaign and conversion data.\n\nThe platform adheres to security standards, including SOC 2 compliance, and supports regulatory requirements such as HIPAA, HITECH, GDPR, and CCPA. It offers sub-account structures, white-label options, and custom billing features for agencies managing client accounts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8323a267-080d-49fb-9671-d0579b098253.png","url":"https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":150},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Monitoring Software","position":2,"item":"/directory/1811/monitoring/software","@type":"ListItem"},{"name":"Retreaver vs CTM","position":3,"item":"https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/71397/112191/retreaver/vs/calltrackingmetrics#breadcrumblist"}]}
</script>
