---
description: Compare Retreaver vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Retreaver vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [Retreaver \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.co.uk/compare/71397/109980/retreaver/vs/liveagent)

# Compare Retreaver vs LiveAgent

Canonical: https://www.softwareadvice.co.uk/compare/71397/109980/retreaver/vs/liveagent

> Detailed comparison between Retreaver and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Retreaver | LiveAgent |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 16 | 1754 |
| **Starting Price** | US$25.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Retreaver

- API
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Data Import/Export
- IVR
- Third-Party Integrations

### LiveAgent

- API
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Data Import/Export
- Email Monitoring
- IVR
- Lead Management
- Natural Language Processing
- Recording
- Third-Party Integrations
- Transfers/Routing

## Links

- [View Retreaver Profile](https://www.softwareadvice.co.uk/software/71397/retreaver)
- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/71397/109980/retreaver/vs/liveagent)

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