---
description: Compare SuperOffice CRM vs Tidio regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SuperOffice CRM vs Tidio Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [SuperOffice CRM \<span\>vs\</span\> Tidio](https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat)

# Compare SuperOffice CRM vs Tidio

Canonical: https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat

> Detailed comparison between SuperOffice CRM and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SuperOffice CRM | Tidio |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 132 | 590 |
| **Starting Price** | €57.00 | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SuperOffice CRM

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Process/Workflow Automation
- Real-Time Reporting
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

### Tidio

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Process/Workflow Automation
- Real-Time Reporting
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

## Links

- [View SuperOffice CRM Profile](https://www.softwareadvice.co.uk/software/67453/superoffice)
- [View Tidio Profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SuperOffice CRM vs Tidio Comparison","description":"Compare SuperOffice CRM vs Tidio regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat","about":[{"@id":"https://www.softwareadvice.co.uk/software/67453/superoffice#software"},{"@id":"https://www.softwareadvice.co.uk/software/157633/tidio-chat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"SuperOffice CRM","description":"SuperOffice CRM is a customer relationship management (CRM) solution that caters to midsize businesses across various industries such as financial services, recruitment, manufacturing, hospitality and more.\n\n\nKey features include contact management, project and document management, email marketing, automated ticket routing and live chat integration.\n\n\nSuperOffice provides users with a central repository that allows them to manage their sales pipelines, marketing campaigns and customer support services.\n\n\nSuperOffice can either be installed on-premise or hosted in the cloud. Additionally, the solution also offers integration with multiple third-party applications such as Office 365, GSuite and more.\n\n\nServices are offered on a monthly subscription basis that includes support via phone and email. Pricing is per user per month, billed annually.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/580ef8ac-8d35-4e09-b711-a06cc702a5c0.png","url":"https://www.softwareadvice.co.uk/software/67453/superoffice","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/67453/superoffice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":132},"offers":{"price":"57","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Tidio","description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e54e867d-c962-4428-9588-d99b0b072e4b.jpeg","url":"https://www.softwareadvice.co.uk/software/157633/tidio-chat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/157633/tidio-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":590},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"SuperOffice CRM vs Tidio","position":3,"item":"https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/67453/157633/superoffice/vs/tidio-chat#breadcrumblist"}]}
</script>