---
description: Compare SuperOffice CRM vs Freshdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SuperOffice CRM vs Freshdesk Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [SuperOffice CRM \<span\>vs\</span\> Freshdesk](https://www.softwareadvice.co.uk/compare/67453/110247/superoffice/vs/freshdesk)

# Compare SuperOffice CRM vs Freshdesk

Canonical: https://www.softwareadvice.co.uk/compare/67453/110247/superoffice/vs/freshdesk

> Detailed comparison between SuperOffice CRM and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SuperOffice CRM | Freshdesk |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 132 | 3408 |
| **Starting Price** | €57.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SuperOffice CRM

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- CRM
- Collaboration Tools
- Customer Database
- Customisable Templates
- Email Management
- Email Templates
- Inbox Management
- Incident Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- CRM
- Collaboration Tools
- Customer Database
- Customisable Templates
- Email Management
- Email Templates
- Inbox Management
- Incident Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View SuperOffice CRM Profile](https://www.softwareadvice.co.uk/software/67453/superoffice)
- [View Freshdesk Profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/67453/110247/superoffice/vs/freshdesk)

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