---
description: Compare WebsiteAlive vs Rocket.Chat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WebsiteAlive vs Rocket.Chat Comparison
---

Breadcrumb: [Home](/) > [Distribution CRM Software](/directory/3846/distribution/software) > [WebsiteAlive \<span\>vs\</span\> Rocket.Chat](https://www.softwareadvice.co.uk/compare/59234/88031/websitealive/vs/rocket-chat)

# Compare WebsiteAlive vs Rocket.Chat

Canonical: https://www.softwareadvice.co.uk/compare/59234/88031/websitealive/vs/rocket-chat

> Detailed comparison between WebsiteAlive and Rocket.Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WebsiteAlive | Rocket.Chat |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 6 | 156 |
| **Starting Price** | US$50.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Key features

### WebsiteAlive

- Canned Responses
- Chatbot
- Customisable Branding
- Email Management
- Live Chat
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reminders
- Screen Sharing
- Third-Party Integrations
- Transfers/Routing

### Rocket.Chat

- API
- Canned Responses
- Chatbot
- Customisable Branding
- Live Chat
- Multi-User Collaboration
- Natural Language Processing
- Offline Form
- Proactive Chat
- Projections
- Real Time Editing
- Real-Time Chat
- Real-time Consumer-facing Chat
- Screen Sharing
- Third-Party Integrations
- Transfers/Routing
- Video Chat
- Video Conferencing

## Links

- [View WebsiteAlive Profile](https://www.softwareadvice.co.uk/software/59234/websitealive)
- [View Rocket.Chat Profile](https://www.softwareadvice.co.uk/software/88031/rocket-chat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/59234/88031/websitealive/vs/rocket-chat)

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