---
description: Compare Service Fusion vs Salesforce Field Service regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Service Fusion vs Salesforce Field Service Comparison
---

Breadcrumb: [Home](/) > [HVAC Estimating Software](/directory/47/mechanical-and-hvac-estimating-software/software) > [Service Fusion \<span\>vs\</span\> Salesforce Field Service](https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning)

# Compare Service Fusion vs Salesforce Field Service

Canonical: https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning

> Detailed comparison between Service Fusion and Salesforce Field Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Service Fusion | Salesforce Field Service |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 290 | 33 |
| **Starting Price** | US$245.00 | US$50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Service Fusion

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Work Order Creation

### Salesforce Field Service

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Status Tracking
- Technician Management
- Work Order Creation

## Links

- [View Service Fusion Profile](https://www.softwareadvice.co.uk/software/5783/service-fusion)
- [View Salesforce Field Service Profile](https://www.softwareadvice.co.uk/software/102971/field-service-lightning)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Service Fusion vs Salesforce Field Service Comparison","description":"Compare Service Fusion vs Salesforce Field Service regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning","about":[{"@id":"https://www.softwareadvice.co.uk/software/5783/service-fusion#software"},{"@id":"https://www.softwareadvice.co.uk/software/102971/field-service-lightning#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Service Fusion","description":"Service Fusion is an all-in-one field service management software built to help service contractors simplify operations and grow faster. Designed for industries like HVAC, Plumbing, Electrical, Garage Door, Appliance Repair, and Handyman services, it offers powerful features including scheduling, dispatching, invoicing, customer communication, and GPS fleet tracking—all in one easy-to-use platform. With no per-user fees, guided onboarding, and unlimited, top-rated customer support, Service Fusion delivers unbeatable value and scalability for growing teams.\n\nService Fusion helps users manage job assignments and scheduling. Users can also view product catalogs, handle payment processing, track sales revenue and commission reporting, and access integrated voice and text messaging. The platform enables users to customize a dashboard and set up user-specific permissions. It integrates with Quickbooks Online, hardware GPS tracking devices, VoIP systems and payment processing systems.\n\nService Fusion offers tiered monthly subscription pricing. Mobile apps are available for iOS and Android devices. Customer support is provided via email, in-app live-chat and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33ea67b8-168d-4b20-9ec6-be1942b31f6a.png","url":"https://www.softwareadvice.co.uk/software/5783/service-fusion","@id":"https://www.softwareadvice.co.uk/software/5783/service-fusion#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":290},"offers":{"price":"245","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"name":"Salesforce Field Service","description":"Salesforce Field Service is a solution that helps dispatchers and mobile employees schedule appointments, manage inventory, and optimize resource utilization. It allows staff members to create work orders and integrate them with accounts, contacts, assets and other data across the Service Cloud. \n\nSalesforce Field Service comes with geolocation and navigation capabilities, which enables on-field employees to find optimum routes and maintain records for all service history locations. The Einstein AI module lets supervisors use image recognition technology to identify assets and equipment parts and prescribe a course of action to technicians remotely. Additionally, managers can utilize the analytics functionality to gain visibility into operational performance, employee KPIs and customer complaints.\n\nSalesforce Field Service comes with iOS and Android mobile applications, allowing users to manage activities remotely. Support is extended via phone, live chat, documentation, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b706d04-1f25-4f81-bb72-d295b20eb739.png","url":"https://www.softwareadvice.co.uk/software/102971/field-service-lightning","@id":"https://www.softwareadvice.co.uk/software/102971/field-service-lightning#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":33},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"HVAC Estimating Software","position":2,"item":"/directory/47/mechanical-and-hvac-estimating-software/software","@type":"ListItem"},{"name":"Service Fusion vs Salesforce Field Service","position":3,"item":"https://www.softwareadvice.co.uk/compare/5783/102971/service-fusion/vs/field-service-lightning","@type":"ListItem"}]}]}
</script>