---
description: Compare ZooM vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ZooM vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/254/sales-force-automation/software) > [ZooM \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.co.uk/compare/49629/368594/zoom/vs/zendesk-talk)

# Compare ZooM vs Zendesk Talk

Canonical: https://www.softwareadvice.co.uk/compare/49629/368594/zoom/vs/zendesk-talk

> Detailed comparison between ZooM and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ZooM | Zendesk Talk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 63 | 21 |
| **Starting Price** | US$26.00 | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based |
| **Support** | 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Documentation | - |

## Key features

### ZooM

- API
- CRM
- Channel Management
- Commission Management
- Contact Management
- Lead Management
- Live Chat
- Opportunity Management
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Sales Activity Management

### Zendesk Talk

- Automatic Call Distribution
- Call Scripting
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Dashboard
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management

## Links

- [View ZooM Profile](https://www.softwareadvice.co.uk/software/49629/zoom)
- [View Zendesk Talk Profile](https://www.softwareadvice.co.uk/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/49629/368594/zoom/vs/zendesk-talk)

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