---
description: Compare 3CX vs Cloud Softphone regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 3CX vs Cloud Softphone Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [3CX \<span\>vs\</span\> Cloud Softphone](https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits)

# Compare 3CX vs Cloud Softphone

Canonical: https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits

> Detailed comparison between 3CX and Cloud Softphone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Cloud Softphone |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 9 |
| **Starting Price** | £350.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Key features

### 3CX

- API
- Access Controls/Permissions
- Call Logging
- Call Routing
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Branding
- Employee Directory
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- SMS Messaging
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing

### Cloud Softphone

- API
- Access Controls/Permissions
- Call Logging
- Call Routing
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Branding
- Employee Directory
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- SMS Messaging
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing

## Links

- [View 3CX Profile](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system)
- [View Cloud Softphone Profile](https://www.softwareadvice.co.uk/software/181972/acrobits)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Cloud Softphone Comparison","description":"Compare 3CX vs Cloud Softphone regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits","about":[{"@id":"https://www.softwareadvice.co.uk/software/4936/3cx-phone-system#software"},{"@id":"https://www.softwareadvice.co.uk/software/181972/acrobits#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.co.uk/software/4936/3cx-phone-system","@id":"https://www.softwareadvice.co.uk/software/4936/3cx-phone-system#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Cloud Softphone","description":"Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics.  \n\n\nThe solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection.\n\n\nAcrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes with a mobile application for iOS and Android. The solution is available on a monthly subscription and support is provided via email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3563fc12-421e-4eaf-8a34-463cc4ffaf62.png","url":"https://www.softwareadvice.co.uk/software/181972/acrobits","@id":"https://www.softwareadvice.co.uk/software/181972/acrobits#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":9},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"3CX vs Cloud Softphone","position":3,"item":"https://www.softwareadvice.co.uk/compare/4936/181972/3cx-phone-system/vs/acrobits","@type":"ListItem"}]}]}
</script>
